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-   -   General : Changes to Virgin TV (2021) (https://www.cableforum.uk/board/showthread.php?t=33709646)

Rob King 14-04-2021 14:06
Re: Changes to Virgin TV (2021)
 
Quote:
Originally Posted by ScottishSteve (Post 36076899)
I was notified of this on numerous occasions throughout the process

As part of the sign up for 360 online

With the remote controls in the box

Even during the process there was a warning that ALL recordings and settings would be deleted, it gave an option to cancel at that point.

Someone has clearly given you the wrong info.
As the customer service guy told me I wouldn't lose anything I never really read the print on the screen lol

Legendkiller2k 14-04-2021 14:24
Re: Changes to Virgin TV (2021)
 
Quote:
Originally Posted by vincerooney (Post 36076864)
any idea then we're getting the tivo 360 software for the tivo v6? Is the tivo 360 still not as good as the v6? Its missing a ton of apps?
You can ask for it now for a bargain £24.99.

heavyside 14-04-2021 14:26
Re: Changes to Virgin TV (2021)
 
Software version 4.31 has appeared on my 360 boxes.

RichardCoulter 14-04-2021 22:56
Re: Changes to Virgin TV (2021)
 
Quote:
Originally Posted by Rob King (Post 36076900)
As the customer service guy told me I wouldn't lose anything I never really read the print on the screen lol
Unfortunately, you've found out the hard way not to believe anything that you're told on the phone by VM. Sometimes it's through lack of knowledge and, in my opinion, sometimes it's blatant lies to get a sale or extend a contract. The internet is full of similar complaints about this sort of thing.

OLD BOY 14-04-2021 23:53
Re: Changes to Virgin TV (2021)
 
Quote:
Originally Posted by heavyside (Post 36076902)
Software version 4.31 has appeared on my 360 boxes.
Have you noticed any improvements, heavyside?

heavyside 15-04-2021 07:25
Re: Changes to Virgin TV (2021)
 
Quote:
Originally Posted by OLD BOY (Post 36076948)
Have you noticed any improvements, heavyside?
No, quite the opposite. The 4.31 update has broken the on-screen guide on both my 360 boxes (formerly V6 boxes). The guide of the shared profile is unaffected but the guide of my personal profile is broken. Before in the guide, I could tap in a channel number and that page of the guide would display. Now, whatever channel number I tap in I am taken to the final channel listed. Same with voice command, it goes straight to the end of the list whatever I say. Now the only way to navigate my profile guide is with the up/down buttons. A re-boot did not cure this. It must be a bug - a very annoying bug.

OLD BOY 15-04-2021 07:55
Re: Changes to Virgin TV (2021)
 
Quote:
Originally Posted by heavyside (Post 36076949)
No, quite the opposite. The 4.31 update has broken the on-screen guide on both my 360 boxes (formerly V6 boxes). The guide of the shared profile is unaffected but the guide of my personal profile is broken. Before in the guide, I could tap in a channel number and that page of the guide would display. Now, whatever channel number I tap in I am taken to the final channel listed. Same with voice command, it goes straight to the end of the list whatever I say. Now the only way to navigate my profile guide is with the up/down buttons. A re-boot did not cure this. It must be a bug - a very annoying bug.
How annoying.

Just one thought occurs to me. When you first set up the 360, it takes you to the bottom of the menu in the TV Guide because there is an introduction to the software there. I don't suppose they've added something there that they want you to view? If so, view it and then the channels should behave as they did before.

heavyside 15-04-2021 08:37
Re: Changes to Virgin TV (2021)
 
Quote:
Originally Posted by OLD BOY (Post 36076951)
How annoying.

Just one thought occurs to me. When you first set up the 360, it takes you to the bottom of the menu in the TV Guide because there is an introduction to the software there. I don't suppose they've added something there that they want you to view? If so, view it and then the channels should behave as they did before.
That's not the case. The last channel on my personal profile list is BBC One SD and that's only there because the London regional news is unavailable on BBC One HD. It's annoying to have to do this but when I can find some time I plan to create a new profile and see if this behaves normally.

Media Boy UK 15-04-2021 13:33
Re: Changes to Virgin TV (2021)
 
It April and still no new channels launches.

We has not got an new Channel in 16 months - it was SONY MAX 2 in December 2019.

Virgin Media is turning into an joke it Telewest aka ConWest is all but name all Virgin care about is your money.

Also as of April 13th ITVBe +1 is only on Virgin Media (Channels 120/162).

Blue means Not in Scotland.
Red means Scotland only.

Hugh 15-04-2021 13:42
Re: Changes to Virgin TV (2021)
 
Calm down, lad...

ScottishSteve 15-04-2021 14:13
Re: Changes to Virgin TV (2021)
 
Quote:
Originally Posted by Media Boy (Post 36076994)
Virgin Media is turning into an joke it Telewest aka ConWest is all but name all Virgin care about is your money.

Also as of April 13th ITVBe +1 is only on Virgin Media (Channels 120/162).

Blue means Not in Scotland.
Red means Scotland only.
The Sky UHD service has launched among other services.

Quality over quantity should be better, as they can launch loads of new channels with low quality content it is a waste of time and money.

Virgin Media is a business and if you don't feel you are getting value for money, vote with your feet and leave.

Legendkiller2k 15-04-2021 15:34
Re: Changes to Virgin TV (2021)
 
Quote:
Originally Posted by Media Boy (Post 36076994)
It April and still no new channels launches.

We has not got an new Channel in 16 months - it was SONY MAX 2 in December 2019.

Virgin Media is turning into an joke it Telewest aka ConWest is all but name all Virgin care about is your money.

Also as of April 13th ITVBe +1 is only on Virgin Media (Channels 120/162).

Blue means Not in Scotland.
Red means Scotland only.
That's because no new channels have launched at all a certain pandemic halted a lot of plans.

Mad Max 15-04-2021 18:37
Re: Changes to Virgin TV (2021)
 
Quote:
Originally Posted by Media Boy (Post 36076994)
It April and still no new channels launches.

We has not got an new Channel in 16 months - it was SONY MAX 2 in December 2019.

Virgin Media is turning into an joke it Telewest aka ConWest is all but name all Virgin care about is your money.

Also as of April 13th ITVBe +1 is only on Virgin Media (Channels 120/162).

Blue means Not in Scotland.
Red means Scotland only.
:confused:

Itshim 15-04-2021 19:03
Re: Changes to Virgin TV (2021)
 
Quote:
Originally Posted by Media Boy (Post 36076994)
It April and still no new channels launches.

We has not got an new Channel in 16 months - it was SONY MAX 2 in December 2019.

Virgin Media is turning into an joke it Telewest aka ConWest is all but name all Virgin care about is your money.

Also as of April 13th ITVBe +1 is only on Virgin Media (Channels 120/162).

Blue means Not in Scotland.
Red means Scotland only.
What on earth do you think is really worth adding . Notice the UK news shows that it will be on all outlets in the UK .will have to wait and see I guess.

---------- Post added at 19:03 ---------- Previous post was at 19:01 ----------

Quote:
Originally Posted by ScottishSteve (Post 36077000)
The Sky UHD service has launched among other services.

Quality over quantity should be better, as they can launch loads of new channels with low quality content it is a waste of time and money.

Virgin Media is a business and if you don't feel you are getting value for money, vote with your feet and leave.
There a number of people here that should take that message on board . No names Richard !:rolleyes:

Horizon 16-04-2021 17:40
Re: Changes to Virgin TV (2021)
 
Quote:
Originally Posted by Media Boy (Post 36076994)
It April and still no new channels launches.

We has not got an new Channel in 16 months - it was SONY MAX 2 in December 2019.

Virgin Media is turning into an joke it Telewest aka ConWest is all but name all Virgin care about is your money.

Also as of April 13th ITVBe +1 is only on Virgin Media (Channels 120/162).

Blue means Not in Scotland.
Red means Scotland only.
There have been huge devlopments over the last year MB, it's just not on the broadcasting front. Although I would never rule out new channels, I would expect to see a grdaul decline of channels from now on. The best we can hope for is some SD channels get the HD treatment like the Sony one.


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