Re: 20 Mb/s to 30Mb/s free upgrade
 

Support on VM's site have said directly in answer to a 30Mb 3Mb enquiry.

"The upgrades are done on a per UBR basis, not on a service tier basis. As soon as 50Mb customers on one UBR are upgraded, by definition lower service tiers are too."

http://community.virginmedia.com/t5/...ad/td-p/290531

Re: 20 Mb/s to 30Mb/s free upgrade
 

You have to admit that anyone that uses a cache or in fact manipulates links to get to a page that VM are not posting as live is sad ..

for the sake of waiting a week. Regardless of how many times, or how many different ways people try to put this order in, it's not coming any faster as (for the tenth time) the codes are not there to give the service.

Re: 20 Mb/s to 30Mb/s free upgrade
 

There is 30 meg and i have been on the testing of it for over a month, What i cannot understand is why you think you can slag off staff because you signed up before the product was ready :rolleyes:

---------- Post added at 10:47 ---------- Previous post was at 10:45 ----------

Please give a link to a post by a member of staff that says that there is not going to be a 30 meg service or is this you spouting hot air ?

---------- Post added at 10:49 ---------- Previous post was at 10:47 ----------

Bet the helmut does not believe that :LOL:

Re: 20 Mb/s to 30Mb/s free upgrade
 

Have I not said that the will probably be a rollout schedule in a couple of previous posts.

I think the above though may be referring to the upload speeds due to it mentioning 50Mb customers as the only change they are seeing is for the upload nothing more.

Re: 20 Mb/s to 30Mb/s free upgrade
 

Merely using your post as a "sounding board" for others.

https://www.cableforum.co.uk/images/local/2015/12/3.gif

Re: 20 Mb/s to 30Mb/s free upgrade
 

I noticed and it is a good idea.https://www.cableforum.co.uk/images/local/2015/12/3.gif

Re: 20 Mb/s to 30Mb/s free upgrade
 

There will be no need for gradual rollouts, the majority of areas can cope with 50mb therefore can also cope with 30. The only thing they will have needed to do is introduce new config profiles. As has been stated earlier in the thread, the only thing that will have any bearing on it will be if your CMTS has had the upgrade improvements or not. If it hasn't it will a 1mb upload, if it has it will be 3mb.

Re: 20 Mb/s to 30Mb/s free upgrade
 

I don't think there will be a rollout either, I'm on 30 Down 1 up.

Re: 20 Mb/s to 30Mb/s free upgrade
 

I assume you guys are testers, testers are probably most in the know. So what I am expecting is available everywhere from day 1 of announcement with 1mbit or 3mbit upload depending on area.

Re: 20 Mb/s to 30Mb/s free upgrade
 

You cannot assume or expect anything until an official announcement has been made as all the information will only be available at that time so the is no room for supposition.

Re: 20 Mb/s to 30Mb/s free upgrade
 

But thats too boring.

Re: 20 Mb/s to 30Mb/s free upgrade
 

Can someone explain to me how I'd go about getting this? I was told by a friend that I should call up in 2 weeks, and ask for the 30Mb upgrade (£30 installation fee), would I get the Superhub free with that? Because my standard hub is a pile of crap as it is.

Also, does this kinda upgrade require an engineer to come out or could I do self-install?

Re: 20 Mb/s to 30Mb/s free upgrade
 

It'll probably be in the post but no firm details have been announced

Re: 20 Mb/s to 30Mb/s free upgrade
 

I know hence this thread.:D

Re: 20 Mb/s to 30Mb/s free upgrade
 

There will be a 30mb upgrade from 20mb but VM have yet to officially announce it. They are expected to do so in the next couple of weeks.

You would get the superhub and it would be posted out to you.