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-   -   General : Virgin TV (2024) (https://www.cableforum.uk/board/showthread.php?t=33712384)

RichardCoulter 16-05-2024 18:50

Re: Virgin TV (2024)
 
Quote:

Originally Posted by epsilon (Post 36175185)
To be fair, that's not what the article says. In any case, a statement which leads with "Sky Sports+ will apparently be available on..." is hardly a confirmation.

Fair comment.

Media Boy UK 17-05-2024 09:55

Re: Virgin TV (2024)
 
Two new POP UP Channels to appear on Virgin Media next week:

Monday:
*Eurosport UHD launches on Channel 523 (Not on TiVo boxes)

Wednesday:
*TNT Sports 1 HD UEFA Finals launches on Channel 524

All launch days may change.

epsilon 18-05-2024 02:26

Re: Virgin TV (2024)
 
TNT Sport 1 HD Final has now launched on channel 524 in preparation for coverage of the UEFA finals.
Channel 100 Showcase: The active hours of channel 100 have been changed for the TNT Sports Fight Night Showcase - Fury v Osyk at 3PM.
Further details: https://ukcabletvchanges.blogspot.com/

vincerooney 19-05-2024 01:31

Re: Virgin TV (2024)
 
anyone encountering issues emailing the ceo these days. it used to be passed to a complaints team who'd call me up and i could resolve things. got an email about a week after my complaint asking if i wanted to keep the complaint open. i said yes. haven't heard anything since. been like 3 weeks now.

back in the golden days i'd get a resolution within a week

Itshim 19-05-2024 11:36

Re: Virgin TV (2024)
 
Quote:

Originally Posted by vincerooney (Post 36175264)
anyone encountering issues emailing the ceo these days. it used to be passed to a complaints team who'd call me up and i could resolve things. got an email about a week after my complaint asking if i wanted to keep the complaint open. i said yes. haven't heard anything since. been like 3 weeks now.

back in the golden days i'd get a resolution within a week

Perhaps they would pleased if "you "just lefted. I know that after a while" you" will be seen as not worth the trouble. :shocked: The return on your account becomes just not worth it. The response says it all:td:

Frazz 19-05-2024 14:17

Re: Virgin TV (2024)
 
Quote:

Originally Posted by vincerooney (Post 36175264)
anyone encountering issues emailing the ceo these days. it used to be passed to a complaints team who'd call me up and i could resolve things. got an email about a week after my complaint asking if i wanted to keep the complaint open. i said yes. haven't heard anything since. been like 3 weeks now.

back in the golden days i'd get a resolution within a week

I've found the same when I contacted them earlier this year, took a while but eventually got a good deal.

Was definitely better when they gave you a call and sorted it over the phone

heero_yuy 19-05-2024 14:25

Re: Virgin TV (2024)
 
I just find it frustrating that you cannot turn down or tailor your package on-line, only add things. For a technology company this is really stupid.

To cut down you have to phone Bagra Bob who speaks English but doesn't understand it. :mad:

OLD BOY 19-05-2024 16:13

Re: Virgin TV (2024)
 
Quote:

Originally Posted by heero_yuy (Post 36175289)
I just find it frustrating that you cannot turn down or tailor your package on-line, only add things. For a technology company this is really stupid.

To cut down you have to phone Bagra Bob who speaks English but doesn't understand it. :mad:

I agree. That’s why I like the idea of Virgin Stream. You can just subscribe and unsubscribe to the streamers as the fancy takes you. No channel bundles to bother with (except the Sky option if you take that).

Paul 19-05-2024 20:35

Re: Virgin TV (2024)
 
Quote:

Originally Posted by heero_yuy (Post 36175289)
I just find it frustrating that you cannot turn down or tailor your package on-line, only add things. For a technology company this is really stupid.

It has nothing to do with technology and everything to do with greed. They dont want to make it easy for you to downgrade.

vincerooney 19-05-2024 22:53

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Frazz (Post 36175287)
I've found the same when I contacted them earlier this year, took a while but eventually got a good deal.

Was definitely better when they gave you a call and sorted it over the phone

ah so you had to call them up to get an offer? my loyalty deduction goes August

1andrew1 20-05-2024 06:34

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Paul (Post 36175322)
It has nothing to do with technology and everything to do with greed. They dont want to make it easy for you to downgrade.

Spot on.

To VM, it would be seen as stupid to make it easy to downgrade as they will lose income.

This is an issue for the regulators to solve, not VM tech who could easily implement it.

Itshim 20-05-2024 11:28

Re: Virgin TV (2024)
 
Quote:

Originally Posted by 1andrew1 (Post 36175343)
Spot on.

To VM, it would be seen as stupid to make it easy to downgrade as they will lose income.

This is an issue for the regulators to solve, not VM tech who could easily implement it.

When will people grasp that virgin is here to make money. It is not a charity, if it loses money why on earth would any company do it.? lf you don't like what they offer move. Its that simple :sleep:

jfman 20-05-2024 12:01

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Itshim (Post 36175354)
When will people grasp that virgin is here to make money. It is not a charity, if it loses money why on earth would any company do it.? lf you don't like what they offer move. Its that simple :sleep:

They may well be around to make money, but that’s not to ignore the important role of a regulator in protecting the consumer interest.

Virgin’s pricing is often not transparent, with consumers left to pay over the odds for inferior, legacy products for prolonged periods.

Itshim 20-05-2024 17:06

Re: Virgin TV (2024)
 
Quote:

Originally Posted by jfman (Post 36175355)
They may well be around to make money, but that’s not to ignore the important role of a regulator in protecting the consumer interest.

Virgin’s pricing is often not transparent, with consumers left to pay over the odds for inferior, legacy products for prolonged periods.

I repeat YOUR choice. Stop relying other people to hold your hand . :rolleyes:

jfman 20-05-2024 17:27

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Itshim (Post 36175371)
I repeat YOUR choice. Stop relying other people to hold your hand . :rolleyes:

Such a shoddy application of the “free market” is a race to the bottom for everyone. You can repeat your flawed logic all you please. It makes it no more correct or palatable that there are unscrupulous companies operating in the market for essential services or utilities.

I don’t need my hand held as I rinse retentions year upon year.


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