Originally Posted by Nopanic (Post 35236078)

Where are you getting this information that VM have dumped Netgear ?

Originally Posted by Chrysalis (Post 35236082)

Have I misunderstood you when you confirmed this in an earlier post?

Originally Posted by Chrysalis (Post 35236086)

Why do I get asked questions when the source of my information is this very forum?

In another thread it was mentioned VM have started procedures to change the supplier of the superhub and ben then acknowledged it. Thats how i seen it, and since then other people have made the same comment I have made in this thread without challenge from yourself or ben. So if you disputing it now not sure why you have waited a number of days to do so.

Originally Posted by Chrysalis (Post 35236086)

Why do I get asked questions when the source of my information is this very forum?

In another thread it was mentioned VM have started procedures to change the supplier of the superhub and ben then acknowledged it. Thats how i seen it, and since then other people have made the same comment I have made in this thread without challenge from yourself or ben. So if you disputing it now not sure why you have waited a number of days to do so.

Originally Posted by BenMcr (Post 35236090)

It's NOT replacing Netgear.

It's called Dual Vendor i.e getting Netgear and someone else to supply SuperHubs at the same time

Originally Posted by BenMcr (Post 35236090)

It's NOT replacing Netgear.

It's called Dual Vendor i.e getting Netgear and someone else to supply SuperHubs at the same time (pretty sure I've said this a few times earlier in the discussions)

Originally Posted by Chrysalis (Post 35236092)

here.

http://www.cableforum.co.uk/board/35233241-post170.html
http://www.cableforum.co.uk/board/35232979-post161.html
http://www.cableforum.co.uk/board/35232982-post162.html

Originally Posted by Chrysalis (Post 35236092)

here.

http://www.cableforum.co.uk/board/35233241-post170.html
http://www.cableforum.co.uk/board/35232979-post161.html
http://www.cableforum.co.uk/board/35232982-post162.html

Combined with the numerous postings that you only have one supplier at once. I concluded its been dumped, or are you going to have 2 suppliers for the superhubs breakng historical trend?

---------- Post added at 00:14 ---------- Previous post was at 00:13 ----------



thanks for clearing that up, you should have done so earlier because in the last 2 days there has been more than a dozen posts on it and you didnt dispute any of them until mine. So they not dumped but I am still wondering why VM have felt the need to go dual vendor when previously they have been happy with one.

Originally Posted by Nopanic (Post 35236096)

It makes business sense to have two, otherwise Netgear will control VMs ability to offer Broadband ..

Originally Posted by Chrysalis (Post 35236092)

you should have done so earlier

Originally Posted by BenMcr (Post 35235100)

It's called not putting all your eggs in one basket. By having two suppliers it means Virgin are less likely to run short at any stage due to supply chain issues

Originally Posted by Chrysalis (Post 35236097)

I agree and was a basis of my argument to have kept the vmng300s alongside the superhubs. The curiosity remains tho as it looks from here this 2nd vendor wasnt in the drawing board from day 1.

Originally Posted by BenMcr (Post 35236100)

Yes they were

Once again, before the Hubs were introduced the biggest complaint point was broadband wireless setup, due to having to not only activate the modem, but plug in the router and configure it. Usually something wouldn't work requiring a call in, and negative customer feedback

The SuperHubs have reduced those complaints signficantly.

The issues that have occured are unfortunately, but are being resolved. Long term the Hubs do what they were designed to do.

Originally Posted by BenMcr (Post 35236095)

So where in any of those posts have I said Virgin are dumping Netgear

I said you've never been able to choose the kit you are supplied with, don't think I said anything about Virgin not having more than one supplier

Originally Posted by BenMcr (Post 35200375)

Generally they haven't actually

Virgin may have installed different kit e.g Pace STBs or Samsung STBs but have only had one active contract with a vendor in place at any one time. Any alternates would have already been within the business

I'm certainly not, however I've been in business long enough to know roughly how the process works

Originally Posted by Nopanic (Post 35236096)

It makes business sense to have two, otherwise Netgear will control VMs ability to offer Broadband ..

Originally Posted by Chrysalis (Post 35236097)

I agree and was a basis of my argument to have kept the vmng300s alongside the superhubs. The curiosity remains tho as it looks from here this 2nd vendor wasnt in the drawing board from day 1.

Originally Posted by _wtf_ (Post 35236153)

That makes perfect sense BUT why wait several months between the first being released and the second almost being announced?

The VMNG300 was around what 4 years(?) what was the other one at this time?