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Re: Think Broadband Ping Monitor Results (POST YOURS)
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https://www.cableforum.co.uk/images/...2012/10/35.png |
Re: Think Broadband Ping Monitor Results (POST YOURS)
http://www.thinkbroadband.com/ping/s...16-10-2012.png
yeah back to my quality jitterless service again... woot :td:;) |
Re: Think Broadband Ping Monitor Results (POST YOURS)
My connection was dreadful last night. No connection for most of the night after 10pm.
http://www.thinkbroadband.com/ping/s...16-10-2012.png |
Re: Think Broadband Ping Monitor Results (POST YOURS)
http://www.thinkbroadband.com/ping/s...16-10-2012.png
Yep nice and flat.. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
what ISP is that ? the new Bournemouth Fibre stuff?
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Its a VM Gateway
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Re: Think Broadband Ping Monitor Results (POST YOURS)
https://www.cableforum.co.uk/images/...2012/10/31.png
Mine was perfect as I can expect last night and speed never dropped below maximum as it was doing on evenings with the blip. not sure I like the jitter on the minimum latency but that's something that's been a factor since I got upload bonding, before then it was always a flat line. |
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Well I spoke to someone internally and my area has a big fault which is causing me a loss of service everynight. Its being looked into apparently.
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Hmmm, just noticed that I had a drop-out early Monday morning
http://www.thinkbroadband.com/ping/s...15-10-2012.png Looks like I now have 2 upstreams Code:
Downstream http://www.thinkbroadband.com/ping/s...17-10-2012.png |
Re: Think Broadband Ping Monitor Results (POST YOURS)
It looks more like its flicking between upstream channels than actually bonding them
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Couldn't get internet access again this afternoon without rebooting my router. Here is the chart showing dropouts. I thought it was settling down this week but no such luck - what are you doing Virgin Media?
http://www.thinkbroadband.com/ping/s...17-10-2012.png |
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VM posted a while back on their own forums why it's fixed, I'm curious if their explanations match. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
forums.thinkbroadband.com/virgin_cable/4168973-how-is-latency-tonight.html?vc=1
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Re: Think Broadband Ping Monitor Results (POST YOURS)
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Just the VM post went into a bit more detail, basically VM's peering got saturated which is what and I others said at the start whilst you were denying it for some odd reason even with VM's track record. VM blame atrato but ultimately its VMs responsibility to manage their own links, its amatuer to only react after several days of customers complaining. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
I don't recall denying it, I said from fairly early on this was what was happening.
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Not sure what I did wrong, but have tried setting it up twice none work.
http://www.thinkbroadband.com/ping/s...bb61697d1.html It doesn't make sense because my internet is flawless. |
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The bump is back dead on 8pm for me and a few others I have seen, but only a small percent. Pretty sure its not UBR related but hard to narrow it down to the other problems here. [img]Download Failed (1)[/img] |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Oh me, Oh my. This gets better and better :mad:
[img]Download Failed (1)[/img] |
Re: Think Broadband Ping Monitor Results (POST YOURS)
thats shocking. is that you using the connection as well or you monitoring?
the bumps back tonight... [img]Download Failed (1)[/img] |
Re: Think Broadband Ping Monitor Results (POST YOURS)
I dont have the bump over here, maybe its localised this time?
Edit: It seems to be only a small amount of people affected. |
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Only showing for a select few VM areas this evening so not the same problem as before.
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Re: Think Broadband Ping Monitor Results (POST YOURS)
No TH, I'm not using my connection (apart from being here on CF). Going to reboot the the Superhub and see what transpires. If I go missing for a while then at least the search parties will have an idea as to where to look :)
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Making an educated that its down to the Croydon area network, which affects south london down to crawley I think.
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Yes, our connection is routed through Croydon: cpc14-craw6-2-0-cust201.croy.cable.virginmedia.com. Still not impressed given the 5 hour loss of TV and BB two weeks ago, followed by a further two 20 minute BB outages last week. The chap in India was insistent that there was no issue in this area, despite the fact that I had no internet and neither did a friend who lives in the next street. We're on different cabinets yet had the same problem. Oddly,when service resumed, it was at the same time for both of us. Not an area fault though!
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Re: Think Broadband Ping Monitor Results (POST YOURS)
:no:
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Re: Think Broadband Ping Monitor Results (POST YOURS)
bumps back again tonight...
[img]Download Failed (1)[/img] |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Sorry excuse for an ISP, not even acknowledged the issue this time
[img]Download Failed (1)[/img] |
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Re: Think Broadband Ping Monitor Results (POST YOURS)
http://www.thinkbroadband.com/ping/s...19-10-2012.png
Default gateway show no regional errors for me. http://www.thinkbroadband.com/ping/s...19-10-2012.png Local router show my usage load as I surf the web and watch anime streamin from crunchyroll and downloading 1080p from youtube. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Here we go again!
http://www.thinkbroadband.com/ping/s...19-10-2012.png Going to do a dance soon :mad: |
Re: Think Broadband Ping Monitor Results (POST YOURS)
infinity mate.
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Happy to say my 100Mb connection has been as stable as a stable thang :)
https://www.cableforum.co.uk/images/...2012/12/65.png |
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Re: Think Broadband Ping Monitor Results (POST YOURS)
paying for 60mbps connection
test results :mad: this is a good day. Sat, 20 Oct 2012 13:31:38 GMT Test 1: 2048K took 493 ms = 4154.2 KB/sec, approx 33234 Kbps, 32.46 Mbps Test 2: 2048K took 460 ms = 4452.2 KB/sec, approx 35618 Kbps, 34.78 Mbps Test 3: 2048K took 529 ms = 3871.5 KB/sec, approx 30972 Kbps, 30.25 Mbps Test 4: 4096K took 1203 ms = 3404.8 KB/sec, approx 27238 Kbps, 26.6 Mbps Overall Average Speed = approx 31766 Kbps, 31.02 Mbps |
Re: Think Broadband Ping Monitor Results (POST YOURS)
No-ones forcing you to stay with VM?
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Re: Think Broadband Ping Monitor Results (POST YOURS)
OK - here's mine for your perusal (cpc5-stkp7-***.cable.virginmedia.com). It's not really heavily used although 3-5pm was footie time ;) Currently on a very good 20/2 (Broadband XL) but s*it-scared about moving to 60MB and superhub.
http://www.cableforum.co.uk/board/ad...ot;</a> /></a>https://www.cableforum.co.uk/images/...2012/10/1.htmlhttps://www.cableforum.co.uk/images/...2012/10/1.htmlhttp://www.thinkbroadband.com/ping/s...21-10-2012.png http://www.thinkbroadband.com/ping/s...21-10-2012.png |
Re: Think Broadband Ping Monitor Results (POST YOURS)
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Who cares about breach of contract when someone has a gun to your family's head.
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Re: Think Broadband Ping Monitor Results (POST YOURS)
news.giganews.com
news-europe.giganews.com 1 vl201.gw1.ams.giganews.com (216.196.110.3) 0 ms 0 ms 0 ms 2 vl305.gw2.ams.giganews.com (216.196.108.227) 0 ms vl304.gw2.ams.giganews.com (216.196.108.219) 0 ms 216-196-108-179.ams.giganews.com (216.196.108.179) 0 ms 3 216-196-108-118.ams.giganews.com (216.196.108.118) 0 ms 0 ms 0 ms 4 popl-tmr-1-as0-0.network.virginmedia.net (213.105.175.5) 7 ms 9 ms 7 ms 5 popl-bb-1a-ae4-0.network.virginmedia.net (213.105.159.1) 11 ms 11 ms 10 ms 6 popl-bb-1c-ae0-0.network.virginmedia.net (213.105.159.186) 8 ms 24 ms 15 ms MPLS Label=374176 CoS=0 TTL=0 S=1 7 croy-core-2b-ae0-0.network.virginmedia.net (81.96.226.6) 10 ms 8 ms 10 ms MPLS Label=425121 CoS=0 TTL=0 S=1 8 croy-core-1b-pc200.network.virginmedia.net (195.182.178.85) 9 ms 8 ms 8 ms 9 craw-geam-1b-tenge71.network.virginmedia.net (62.30.242.62) 10 ms 24 ms 13 ms MPLS Label=31 CoS=0 TTL=0 S=1 10 craw-cmts-06-ge332.network.virginmedia.net (81.96.225.194) 19 ms 10 ms 10 ms 11 * * * 12 * * * 13 * * * [img]Download Failed (1)[/img] |
Re: Think Broadband Ping Monitor Results (POST YOURS)
As mentioned before, pointless me providing traceroutes as my UBR is screwed as well so will interfere with results
http://www.thinkbroadband.com/ping/s...21-10-2012.png |
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I'm at the point that I would rather the press picked up the story and gave VM a grilling like on the Bristol Post |
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Re: Think Broadband Ping Monitor Results (POST YOURS)
VM never gets boring.
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Re: Think Broadband Ping Monitor Results (POST YOURS)
# Host Sent Recvd Best Avg Worst
1 thinkbroadband-gw2.core-rs2.thdo.ncuk.net 15 15 1ms 2ms 3ms 2 gi4-47-10-star1.bdr-rt3.thdo.ncuk.net 15 15 0ms 9ms 128ms 3 gi4-3-10-star1.bdr-rt1.thn.ncuk.net 15 15 0ms 0ms 0ms 4 linx-gw1.router.ntli.net 15 15 0ms 1ms 9ms 5 nrth-bb-1b-ae7-0.network.virginmedia.net 11 15 2ms 7ms 55ms 7 croy-core-2a-ae0-0.network.virginmedia.net 15 15 3ms 3ms 3ms 9 craw-geam-1a-tenge71.network.virginmedia.net 15 15 43ms 49ms 51ms 10 craw-cmts-06-ge130.network.virginmedia.net 15 15 40ms 47ms 51ms 11 **** 15 15 42ms 56ms 65ms [img]Download Failed (1)[/img] |
Re: Think Broadband Ping Monitor Results (POST YOURS)
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If there are any other remaining evening bump sufferers then mid-bump trace routes with your post code would be really helpful. I'll pass them on to the techie as I get them. You may prefer to give me the post code by PM. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
2 9 ms 42 ms 6 ms croy-core-1a-ge339.network.virginmedia.net [81.96.224.213]
3 10 ms 21 ms 7 ms croy-core-2a-ae2-0.network.virginmedia.net [195.182.178.82] 4 34 ms 8 ms 8 ms brnt-bb-1a-ae9-0.network.virginmedia.net [81.96.226.1] 5 8 ms 6 ms 9 ms brnt-bb-1b-ae0-0.network.virginmedia.net [213.105.174.226] 6 5 ms 7 ms 5 ms brnt-tmr-1-ae5-0.network.virginmedia.net [213.105.159.50] 7 9 ms 14 ms 7 ms telc-ic-1-as0-0.network.virginmedia.net [62.253.185.74] 8 12 ms 10 ms 9 ms linx-gw2.thdo.ncuk.net [195.66.236.240] No common points on the network that I can see with jempalmer. Have to go out but will do a layer 4 trace when I get back. Got a feeling that some traffic is being shaped/routed differently and pings won't show much. VM did say they were going to test new traffic management in Croydon... |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Looks like Croyden <-> Crawley is the broken bit
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Re: Think Broadband Ping Monitor Results (POST YOURS)
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So it is not a problem between those 2 locations anyway. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
You haven't posted any traceroutes of anything affected either.
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Re: Think Broadband Ping Monitor Results (POST YOURS)
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I have a London postcode (as I am in London :erm:) yet I seem to share fault numbers with people miles away with a Surrey postcode. ---------- Post added at 17:56 ---------- Previous post was at 17:47 ---------- Quote:
I'm 13 or 14 miles from the Linx locations but it wouldn't surprise me if I routed through Crawley and Poole and back up again, making it a 170 mile trip :D |
Re: Think Broadband Ping Monitor Results (POST YOURS)
None of the locations on your traceroute show any problems.
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Re: Think Broadband Ping Monitor Results (POST YOURS)
http://www.thinkbroadband.com/ping/s...22-10-2012.png
Blackburn bad today, been getting worse over the last week and now only getting around 2mb instead of 60. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
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I asked the techie that. He said the post code is important. I expect they want to eliminate problems at street level as well as UBR. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
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There is anecdotal evidence pointing towards the increase latency starting at croy-core-2a-ae2-0.network.virginmedia.net [195.182.178.82] for a few customers but the crawley guys with the same bump don't seem to go through there. Which throws a spanner in the works xD SM6 is one of the postcodes. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
[img]Download Failed (1)[/img]
Code:
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Ignore my comment about Crawley customers not going through croy-core-2a-ae0-0.network.virginmedia.net as it appears they do. No latency increase on that trace though.
Why would traceroute pings not match what we see on the TBB monitor? |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Obviously nothing wrong then:
http://www.thinkbroadband.com/ping/s...22-10-2012.png Hop(ms)(ms)(ms) IP AddressHost name 1 0 0 0 206.123.64.42 - 2 0 0 0 64.124.196.225 - 3 0 0 0 64.125.26.213 xe-1-1-0.cr2.dfw2.us.above.net 4 5 5 5 64.125.31.122 xe-4-2-0.cr2.iah1.us.above.net 5 48 39 32 64.125.28.49 xe-2-1-0.cr2.dca2.us.above.net 6 32 32 32 64.125.28.249 xe-1-0-0.cr1.dca2.us.above.net 7 32 32 32 64.125.29.22 ge-3-3-0.mpr1.dca2.us.above.net 8 106 105 124 64.125.31.185 so-1-1-0.mpr1.lhr2.uk.above.net 9 106 107 107 64.125.24.14 so-5-3-0.mpr1.lhr3.uk.above.net 10 106 106 115 64.125.24.218 xe-7-3-1.mpr2.lhr3.uk.above.net 11 111 166 111 213.152.245.54 - 12 137 118 118 213.105.175.26 brnt-bb-1b-as2-0.network.virginmedia.net 13 121 118 118 213.105.174.225 brnt-bb-1a-ae0-0.network.virginmedia.net 14 119 118 118 81.96.226.2 croy-core-2a-ae0-0.network.virginmedia.net 15 139 156 156 195.182.178.81 croy-core-1a-pc200.network.virginmedia.net 16 145 134 137 62.30.242.46 craw-geam-1a-tenge71.network.virginmedia.net 17 143 141 141 81.96.224.221 craw-cmts-06-ge131.network.virginmedia.net 18 170 181 151 92.239.xxxxxx cpc14-craw6-2-0-xxxxxxxx.croy.cable.virginmedia.com |
Re: Think Broadband Ping Monitor Results (POST YOURS)
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There's clearly an abnormal latency increase on his trace. Just not on yours. ---------- Post added at 04:01 ---------- Previous post was at 03:57 ---------- Quote:
Hop(ms)(ms)(ms) IP AddressHost name 1 0 0 0 206.123.64.42 - 2 0 0 0 64.124.196.225 - 3 0 0 0 64.125.26.213 xe-1-1-0.cr2.dfw2.us.above.net 4 5 5 5 64.125.31.122 xe-4-2-0.cr2.iah1.us.above.net 5 48 39 32 64.125.28.49 xe-2-1-0.cr2.dca2.us.above.net 6 32 32 32 64.125.28.249 xe-1-0-0.cr1.dca2.us.above.net 7 32 32 32 64.125.29.22 ge-3-3-0.mpr1.dca2.us.above.net 8 106 105 124 64.125.31.185 so-1-1-0.mpr1.lhr2.uk.above.net 9 106 107 107 64.125.24.14 so-5-3-0.mpr1.lhr3.uk.above.net 10 106 106 115 64.125.24.218 xe-7-3-1.mpr2.lhr3.uk.above.net 11 111 166 111 213.152.245.54 - 12 137 118 118 213.105.175.26 brnt-bb-1b-as2-0.network.virginmedia.net 13 121 118 118 213.105.174.225 brnt-bb-1a-ae0-0.network.virginmedia.net 14 119 118 118 81.96.226.2 croy-core-2a-ae0-0.network.virginmedia.net 15 139 156 156 195.182.178.81 croy-core-1a-pc200.network.virginmedia.net 16 145 134 137 62.30.242.46 craw-geam-1a-tenge71.network.virginmedia.net 17 143 141 141 81.96.224.221 craw-cmts-06-ge131.network.virginmedia.net 18 170 181 151 92.239.xxx cpc14-craw6-2-0-custxxxxx.croy.cable.virginmedia.com As before, issue lies between Crawley <-> Croydon ---------- Post added at 04:02 ---------- Previous post was at 04:01 ---------- Easy enough to figure this out tomorrow, just realised I can see into the croy <-> craw links from here without being on VM >_> |
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Re: Think Broadband Ping Monitor Results (POST YOURS)
The moment when we went from 100/5 to 120/12 at 7:40 this morning. Minimum latency dropped slightly..
http://www.thinkbroadband.com/ping/s...23-10-2012.png Jitter is down as well http://www.pingtest.net/result/71152341.png |
Re: Think Broadband Ping Monitor Results (POST YOURS)
I forgot to add the speednet result to my earlier post:
https://www.cableforum.co.uk/images/...2012/10/17.png Download speed at the time of the hump was around 85Mb/s. I've been experiencing some buffering (on youtube for example), but otherwise I haven't really noticed anything untoward (I'm not a gamer). |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Pray it stays like that Kymmy :)
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Lucky you Kymmy.
It seems that the nightly hump has increased in duration. Qas said he's going to look into it. At least he might provide a plausible explanation so that we can baffle the poor Indian CS reps even further as they recite from their script :D [img]Download Failed (1)[/img] |
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---------- Post added at 13:08 ---------- Previous post was at 13:04 ---------- I wonder if these issues are connected to VM's new traffic management trial misfiring http://www.cableforum.co.uk/board/12...d-traffic.html ---------- Post added at 13:08 ---------- Previous post was at 13:08 ---------- Pure speculation of course |
Re: Think Broadband Ping Monitor Results (POST YOURS)
This is the current snapshot:
http://www.thinkbroadband.com/ping/s...23-10-2012.png I'll see what happens around 7pm. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Not fair, you got a steeper green bit at the end of yours!
http://www.thinkbroadband.com/ping/s...23-10-2012.png |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Looks like one of the inbound paths from croy-core-2a is buggered. Probably croy-core-1a -> croy-core-2a. It's a minor/small/localized issue
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Re: Think Broadband Ping Monitor Results (POST YOURS)
http://www.thinkbroadband.com/ping/s...23-10-2012.png
Snapshot for tonight so far. Slowly but surely getting worse again :( |
Re: Think Broadband Ping Monitor Results (POST YOURS)
So minor/small/localised that's it's been going on for weeks qas :)
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Re: Think Broadband Ping Monitor Results (POST YOURS)
It looks like it is creeping back in again for everybody, here is my latency graph:
http://www.thinkbroadband.com/ping/s...4-10-2012.html This web-page clearly shows it is happening to everyone on Virgin Media: http://craigswebsites.co.uk/ping/ I'm so glad we didn't go with them for our business leased line! |
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http://www.thinkbroadband.com/ping/s...24-10-2012.png I'll do tracerts if it is there tonight. |
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Re: Think Broadband Ping Monitor Results (POST YOURS)
http://www.thinkbroadband.com/ping/s...23-10-2012.png
The earlier spike is load from downloading the new 12.10 ubuntu linux releases as DVD iso's the tiny 9.30 spike is region wide again... |
Re: Think Broadband Ping Monitor Results (POST YOURS)
I started a new thread at the Virgin Media help community in the 100Mb forum. Responses just coming in. Feel free to post your renewed blip evidence there and any Crawley stuff.
Awaiting response re Crawley blip from techie. I have informed him of the returning nation-wide blip. http://community.virginmedia.com/t5/...g/td-p/1519788 |
Re: Think Broadband Ping Monitor Results (POST YOURS)
http://www.thinkbroadband.com/ping/s...24-10-2012.png
Mine returned as well, I have left feed back on the community thread as well. |
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[img]Download Failed (1)[/img]
I'm not sure this passes for a blip. |
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---------- Post added at 20:23 ---------- Previous post was at 20:22 ---------- Oh it's gone nationwide again? Sorry, didn't realise. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Mine seems to have returned to normal tonight.
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https://www.cableforum.co.uk/images/...2012/10/14.png |
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https://www.cableforum.co.uk/images/...2012/10/13.png
Best its ever been around here... |
Re: Think Broadband Ping Monitor Results (POST YOURS)
http://www.thinkbroadband.com/ping/s...25-10-2012.png
VM booted the super hub ofline a few times today. I was not using the internet directly so did not notice. but router/Super hub logged the T3 and T4 time outs... |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Is the Crawley Bump still in evidence? I'm expecting an explanation later today.
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