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-   Virgin Media TV Service (https://www.cableforum.uk/board/forumdisplay.php?f=11)
-   -   TiVo (https://www.cableforum.uk/board/showthread.php?t=33670455)

muppetman11 05-03-2011 15:31
Re: TiVo
 
So your saying new customers will get it first , I seriously doubt that VM would make themselves look pretty stupid .

passingbat 05-03-2011 15:34
Re: TiVo
 
Quote:
Originally Posted by muppetman11 (Post 35187441)
No I meant pre reg who aren't getting it free.
OK, thanks.

denphone 05-03-2011 15:39
Re: TiVo
 
Quote:
Originally Posted by muppetman11 (Post 35187445)
So your saying new customers will get it first , I seriously doubt that VM would make themselves look pretty stupid .
I do not think they would be that stupid to do that as that would alienate a awful lot of customers .

TheDon 05-03-2011 15:40
Re: TiVo
 
Quote:
Originally Posted by muppetman11 (Post 35187445)
So your saying new customers will get it first , I seriously doubt that VM would make themselves look pretty stupid .
No, I'm saying it's ridiculous to say there's no advantage to VM giving it to a new customer over an existing one when VM exists to generate revenue and new customers provide the biggest uptick in revenue.

Digital Fanatic 05-03-2011 15:56
Re: TiVo
 
Quote:
Originally Posted by TheDon (Post 35187454)
No, I'm saying it's ridiculous to say there's no advantage to VM giving it to a new customer over an existing one when VM exists to generate revenue and new customers provide the biggest uptick in revenue.
What I mean is.. if VM gave TiVo to Sky customers first and made existing customers wait, it would cause a public relations disaster, so wouldn't be advantagous to the business.

As I've already said... pre regs will now get TiVo before new and non reg customers. Installs in April, then opened up to other custs with May/June installs.

muppetman11 05-03-2011 16:19
Re: TiVo
 
Quote:
Originally Posted by passingbat (Post 35187419)
Quote:
Originally Posted by Digital Fanatic (Post 35187463)
What I mean is.. if VM gave TiVo to Sky customers first and made existing customers wait, it would cause a public relations disaster, so wouldn't be advantagous to the business.

As I've already said... pre regs will now get TiVo before new and non reg customers. Installs in April, then opened up to other custs with May/June installs.
Do you know DF whether this next contact before the end of March will be an email or the actual call to take your order.

Digital Fanatic 05-03-2011 16:23
Re: TiVo
 
Quote:
Originally Posted by muppetman11 (Post 35187474)
Do you know DF whether this next contact before the end of March will be an email or the actual call to take your order.
Calls to order and arrange install.

muppetman11 05-03-2011 16:26
Re: TiVo
 
Quote:
Originally Posted by Digital Fanatic (Post 35187482)
Calls to order and arrange install.
Great thanks for that , that some calls that though 48000 before end of March LOL :D

Digital Fanatic 05-03-2011 16:29
Re: TiVo
 
Quote:
Originally Posted by muppetman11 (Post 35187483)
Great thanks for that , that some calls that though 48000 before end of March LOL :D
I'm sure they'll continue in to April for the later pre regs, but no new customer will be installed until we've got the pre regs sorted.

passingbat 05-03-2011 16:36
Re: TiVo
 
Quote:
Originally Posted by Digital Fanatic (Post 35187487)
I'm sure they'll continue in to April for the later pre regs, but no new customer will be installed until we've got the pre regs sorted.
That tends to suggest that calls will be done in registration order. Is this correct? That wold make a lot of us on here, who registered on day one, very happy!

muppetman11 05-03-2011 16:43
Re: TiVo
 
Quote:
Originally Posted by passingbat (Post 35187493)
That tends to suggest that calls will be done in registration order. Is this correct? That wold make a lot of us on here, who registered on day one, very happy!
That's what I would say I bet the first few days were mainly forum fanatics who registered which you would think would put us within the first few thousand names.

mattboothers 05-03-2011 16:46
Re: TiVo
 
Is it true that Virgin Media have finished calling people randomly telling them they have won TiVO for free who where part of the raffle as its gone quiet since???

Digital Fanatic 05-03-2011 16:55
Re: TiVo
 
Quote:
Originally Posted by passingbat (Post 35187493)
That tends to suggest that calls will be done in registration order. Is this correct? That wold make a lot of us on here, who registered on day one, very happy!
That's how I understand it.

passingbat 05-03-2011 17:12
Re: TiVo
 
Quote:
Originally Posted by Digital Fanatic (Post 35187513)
That's how I understand it.
Thanks DF.

Stephen 05-03-2011 17:52
Re: TiVo
 
Quote:
Originally Posted by muppetman11 (Post 35187327)
Stephen are u aware whether this contact before the end of March is just going to be another email , because i'd like to think if I'm going to get installed in April that this would have to be booked by the end of March.
I am a bit late responding lol. It will be a phone call to arrange your install.

The plan is to get all the pre reg customers installed before opening it up to anyone else. They hope to have made all the calls by the end of March and of course that will mean some installs will be in early April.

---------- Post added at 16:52 ---------- Previous post was at 16:50 ----------

Quote:
Originally Posted by mattboothers (Post 35187505)
Is it true that Virgin Media have finished calling people randomly telling them they have won TiVO for free who where part of the raffle as its gone quiet since???
As there was only 1000 people to win that raffle chances are it has finished.


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