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-   -   120M : Virgin Media 150Mb Coming 2014 (https://www.cableforum.uk/board/showthread.php?t=33695731)

Kushan 27-01-2014 13:04
Re: Virgin Media 150Mb Coming 2014
 
In fairness to Virgin, I think slippages are to be expected. I just wish they were better at both setting our expectations (overestimate rather than under) and being transparent with their upgrades. I find that delays are much less infuriating if you're told why there's a delay.

fabretti 27-01-2014 14:05
Re: Virgin Media 150Mb Coming 2014
 
Quote:
Originally Posted by Kabaal (Post 35666341)
I doubt it. Virgin's upgrades are much like BT's FTTC upgrades in that the estimates given usually slip back a few times before it's actually done.
can't agree for this area - the FTTC rollout was smack bang on the dates, only delay was a week after the RFS date and then it was all go.

---------- Post added at 13:05 ---------- Previous post was at 13:04 ----------

Quote:
Originally Posted by Kushan (Post 35666342)
In fairness to Virgin, I think slippages are to be expected. I just wish they were better at both setting our expectations (overestimate rather than under) and being transparent with their upgrades. I find that delays are much less infuriating if you're told why there's a delay.
They just like to spend their time lying to customers. hang on, that's what they do with fault updates too. :angel:

Synthetic 27-01-2014 14:08
Re: Virgin Media 150Mb Coming 2014
 
Mine saying between May and July '14 on the postcode checker and in myvm now, it was showing between May and October.

I also noticed it no doesn't have a button to pre-register for it, and I never signed up to auto "upgrade" including a new contract... Unless they're going to upgrade everyone without a new contract now?

fabretti 27-01-2014 16:30
Re: Virgin Media 150Mb Coming 2014
 
Quote:
Originally Posted by Synthetic (Post 35666360)
Mine saying between May and July '14 on the postcode checker and in myvm now, it was showing between May and October.

I also noticed it no doesn't have a button to pre-register for it, and I never signed up to auto "upgrade" including a new contract... Unless they're going to upgrade everyone without a new contract now?
I had a pre register button which I pressed. i don't think they would do that

Synthetic 27-01-2014 17:26
Re: Virgin Media 150Mb Coming 2014
 
Quote:
Originally Posted by fabretti (Post 35666414)
I had a pre register button which I pressed. i don't think they would do that
I'd hope not, I just have a "Go to discover" button after the initial "Find out more" button on the MyVM home page.

Hom3r 27-01-2014 18:51
Re: Virgin Media 150Mb Coming 2014
 
Will this require a SH2 or will the SH1 handle it?

raging bull 27-01-2014 20:18
Re: Virgin Media 150Mb Coming 2014
 
My letter indicates an auto increase from 60Mb to 100Mb without any additional costs.
This supposed to happen between May and July 2014.
Mind you I had to indicate an interest before getting message.

fabretti 27-01-2014 20:49
Re: Virgin Media 150Mb Coming 2014
 
Quote:
Originally Posted by Hom3r (Post 35666463)
Will this require a SH2 or will the SH1 handle it?
sh2 i believe.

Jumping 27-01-2014 20:54
Re: Virgin Media 150Mb Coming 2014
 
Quote:
Originally Posted by fabretti (Post 35666336)
I now get between August and Jan 2014. I assume like the 120 no one actually knows when it will be.
Not even Virgin does as it keep slipping further into the future every time you check.

qasdfdsaq 28-01-2014 00:16
Re: Virgin Media 150Mb Coming 2014
 
Quote:
Originally Posted by fabretti (Post 35666503)
sh2 i believe.
The SH1 was supposed to handle up to 400Mbps.

BenMcr 28-01-2014 11:23
Re: Virgin Media 150Mb Coming 2014
 
Quote:
Originally Posted by Hom3r (Post 35666463)
Will this require a SH2 or will the SH1 handle it?
Quote:
Originally Posted by fabretti (Post 35666503)
sh2 i believe.
SuperHub 1 will be supported and not swapped for these upgrades.

1andrew1 28-01-2014 12:39
Re: Virgin Media 150Mb Coming 2014
 
Quote:
Originally Posted by Kabaal (Post 35666341)
I doubt it. Virgin's upgrades are much like BT's FTTC upgrades in that the estimates given usually slip back a few times before it's actually done.
In fairness to both companies, haven't their upgrades been put back in part due to the need to redirect engineers to areas that have experienced bad flooding?

Kabaal 28-01-2014 12:44
Re: Virgin Media 150Mb Coming 2014
 
Quote:
Originally Posted by 1andrew1 (Post 35666606)
In fairness to both companies, haven't their upgrades been put back in part due to the need to redirect engineers to areas that have experienced bad flooding?
Only if you blame the past few years estimates on this months flooding ;)

When Virgin gives me a date i usually add 1 to the year and expect it then. BT give rolling quarterly placeholder dates that don't really mean anything. They're as bad as each other in this regard.

1andrew1 28-01-2014 13:05
Re: Virgin Media 150Mb Coming 2014
 
Quote:
Originally Posted by Kabaal (Post 35666607)
Only if you blame the past few years estimates on this months flooding ;)

When Virgin gives me a date i usually add 1 to the year and expect it then. BT give rolling quarterly placeholder dates that don't really mean anything. They're as bad as each other in this regard.
The floods haven't just been this month, 2013 experienced really extreme weather. I don't know much about previous years' weather but doubt it was to blame for previous delays.

fabretti 28-01-2014 19:09
Re: Virgin Media 150Mb Coming 2014
 
Mines changed again to between August 2014 and January 2015


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