Cable Forum
Page 24 of 26 « First 1420212223 24 2526
Show 100 post(s) from this thread on one page

Cable Forum (https://www.cableforum.uk/board/index.php)
-   Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)
-   -   120M : Uddingston ML5 2 Upstream Channels (https://www.cableforum.uk/board/showthread.php?t=33694172)

Martin_D 13-01-2016 18:37
Re: Uddingston ML5 2 Upstream Channels
 
Virgin are saying it a fiber cable that has been damaged temporary fix has been done. And look like they will completely fix it next week waiting on council to give permission to do some digging

vm_tech 13-01-2016 19:20
Re: Uddingston ML5 2 Upstream Channels
 
Quote:
Originally Posted by General Maximus (Post 35817195)
yeah, I have seen stupid estimates like that before where they don't know what the problem is and they give themselves a tonne of leeway just in case. I wouldn't be surprised if it got fixed in the early of the morning.
I'm a network engineer and I can assure you it doesn't work like that!

General Maximus 13-01-2016 19:49
Re: Uddingston ML5 2 Upstream Channels
 
it happened to me a couple of years ago. I hate India because on the once in a blue moon I have to call them they manage to do my head in but I have always praised VM because 99.999% of the time my connection is rock solid. It died a couple of years ago (network fault) and they gave a fix time of three days time because they needed some parts but they managed to get it fixed at 4am that night.

Ignitionnet 14-01-2016 12:21
Re: Uddingston ML5 2 Upstream Channels
 
That's a very rapid fix, even a temporary one, for a fibre break. Impressive service.

Martin_D 15-01-2016 01:42
Re: Uddingston ML5 2 Upstream Channels
 
Quote:
Originally Posted by Ignitionnet (Post 35817303)
That's a very rapid fix, even a temporary one, for a fibre break. Impressive service.
It was offline for 6 hours

http://www.thinkbroadband.com/ping/s...13-01-2016.png

Synthetic 15-01-2016 08:54
Re: Uddingston ML5 2 Upstream Channels
 
Quote:
Originally Posted by vm_tech (Post 35817211)
I'm a network engineer and I can assure you it doesn't work like that!
Out of curiosity, what times do you guys work? Do you do on call / out of hours fixes / maintenance or is it mostly in hour stuff (unless something major goes down of course)

Reason I ask is a few years back we had a power cut to the whole street which seemed to take out the street cab too (no sync once our power came back up) couple hours later there was a VM guy at the cab, this was about 11PM and about half an hour later everything was back up and running.

Ignitionnet 15-01-2016 12:37
Re: Uddingston ML5 2 Upstream Channels
 
Quote:
Originally Posted by Martin_D (Post 35817406)
It was offline for 6 hours
As I said a very rapid fix.

easygroover 26-01-2016 16:40
Re: Uddingston ML5 2 Upstream Channels
 
Hi dudes,

I'm wondering if you can help as it seems to involve the Uddingston UBR.

I don't think my internet is working the way it should.

When playing CSGO sometimes players warp on the screen and it has been like this for a few months now.

I've been getting similar trace routes to the one below, always with the hops after Uddingston timing out. Any ideas?

Tracing route to www.bbc.net.uk [212.58.246.93]
over a maximum of 30 hops:

1 25 ms 15 ms 15 ms cpc82427-dumb5-2-0-gw.20-3.cable.virginm.net [86
.5.172.1]
2 14 ms 14 ms 12 ms uddi-core-2a-ae9-610.network.virginmedia.net [80
.3.16.189]
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 19 ms 34 ms 23 ms nrth-bb-1c-ae1-0.network.virginmedia.net [62.254
.42.222]
7 24 ms 24 ms 23 ms tele-ic-4-ae0-0.network.virginmedia.net [62.253.
174.18]
8 24 ms 31 ms 24 ms pos6-1.rt0.thdo.bbc.co.uk [212.58.239.237]
9 * * * Request timed out.
10 24 ms 27 ms 28 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
11 26 ms 28 ms 27 ms 132.185.255.165
12 22 ms 20 ms 18 ms bbc-vip014.cwwtf.bbc.co.uk [212.58.246.93]

Trace complete.

MUD_Wizard 26-01-2016 19:47
Re: Uddingston ML5 2 Upstream Channels
 
Quote:
Originally Posted by easygroover (Post 35818991)
Hi dudes,

I'm wondering if you can help as it seems to involve the Uddingston UBR.

I don't think my internet is working the way it should.

When playing CSGO sometimes players warp on the screen and it has been like this for a few months now.

I've been getting similar trace routes to the one below, always with the hops after Uddingston timing out. Any ideas?

Tracing route to www.bbc.net.uk [212.58.246.93]
over a maximum of 30 hops:

1 25 ms 15 ms 15 ms cpc82427-dumb5-2-0-gw.20-3.cable.virginm.net [86
.5.172.1]
2 14 ms 14 ms 12 ms uddi-core-2a-ae9-610.network.virginmedia.net [80
.3.16.189]
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 19 ms 34 ms 23 ms nrth-bb-1c-ae1-0.network.virginmedia.net [62.254
.42.222]
7 24 ms 24 ms 23 ms tele-ic-4-ae0-0.network.virginmedia.net [62.253.
174.18]
8 24 ms 31 ms 24 ms pos6-1.rt0.thdo.bbc.co.uk [212.58.239.237]
9 * * * Request timed out.
10 24 ms 27 ms 28 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
11 26 ms 28 ms 27 ms 132.185.255.165
12 22 ms 20 ms 18 ms bbc-vip014.cwwtf.bbc.co.uk [212.58.246.93]

Trace complete.
Trace route looks normal with good time to the last hop (that's all you should care about). The time-outs in-between suggest hops are not responding to ICMP, which is normal.

No idea about your CSGO warping, except to say that it's not demonstrated on this trace route. Data will move differently to pings. Cable in general has more jitter than VDSL/BT. For gaming you're probably on the wrong ISP.

vm_tech 26-01-2016 21:28
Re: Uddingston ML5 2 Upstream Channels
 
Quote:
Originally Posted by Synthetic (Post 35817418)
Out of curiosity, what times do you guys work? Do you do on call / out of hours fixes / maintenance or is it mostly in hour stuff (unless something major goes down of course)

Reason I ask is a few years back we had a power cut to the whole street which seemed to take out the street cab too (no sync once our power came back up) couple hours later there was a VM guy at the cab, this was about 11PM and about half an hour later everything was back up and running.
Sorry only just saw this. We do a standard shift as per contract, and then we do a week on call at a time, so depending on the fault could be called at any time.

Martin_D 29-01-2016 09:23
Re: Uddingston ML5 2 Upstream Channels
 
1 Attachment(s)
So fed up with this area, The phone is now playing up fix time February 1
And all they can do is add a goodwill credit to my account. JUST FIX IT

Attachment 26474

Martin_D 03-02-2016 14:08
Re: Uddingston ML5 2 Upstream Channels
 
And so it continues we now have downstream overutilization.

kalleh 03-02-2016 14:21
Re: Uddingston ML5 2 Upstream Channels
 
Moved from VM to BT when FTTC went live in my area. headline speed is 79/19 nothing like VM can offer but alot less headaches at peak times and alot better for gaming online ping dropped from anywhere between 18 to 30 on VM with random spikes of 30+ jitter to 15-16ms with less than 1 jitter. Most likely because in this area VM has had a hard monopoly on since cable was installed as its 2.8km from nearest exchange and adsl services were poor.

Martin_D 28-04-2016 11:30
Re: Uddingston ML5 2 Upstream Channels
 
Now on 16 downstream in uddingston

https://www.cableforum.co.uk/images/local/2016/04/2.png


Code:
1        323000000        2.7        40.3        256 qam        16
2        315000000        2.7        40.3        256 qam        15
3        307000000        2.4        40.3        256 qam        14
4        299000000        2.2        38.9        256 qam        13
5        291000000        2        40.3        256 qam        12
6        283000000        2        40.9        256 qam        11
7        275000000        2        40.9        256 qam        10
8        267000000        2.9        40.9        256 qam        9
9        259000000        3        40.3        256 qam        8
10        251000000        3.2        40.9        256 qam        7
11        243000000        2.7        40.9        256 qam        6
12        235000000        2.7        40.9        256 qam        5
13        227000000        2.7        40.9        256 qam        4
14        219000000        2.7        40.9        256 qam        3
15        211000000        2.9        40.9        256 qam        2
16        203000000        3        40.3        256 qam        1
Code:
2        31000000        ATDMA        43.8        64 qam        6400000        5120
3        24400000        ATDMA        42.5        32 qam        6400000        5120

Martin_D 05-04-2017 18:37
Re: Uddingston load balancing
 
load balancing problems at our CTMS and the fix date for this has been set to december the 6th

https://www.cableforum.co.uk/images/...2017/04/21.png

https://www.cableforum.co.uk/images/...2017/04/22.png


All times are GMT +1. The time now is 05:36.
Page 24 of 26 « First 1420212223 24 2526
Show 100 post(s) from this thread on one page

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum