Re: [Merged] ntl "cap"-*ALL* Discussion In Here Please.
 

So you think it is constructive moaning on here about it? Surely speaking to NTL would be much more constructive.

Re: [Merged] ntl "cap"-*ALL* Discussion In Here Please.
 

Following on from the OP's decision to post here, he/she has now taken the advice given & got him/herself an ADSL line.

Seeing as ntl would not support his/her issue if 'cap breaking' whilst using his/her residential connection, the OP has taken their business to someone who will support it.

So posting here has been more constructive than speaking to ntl, yes.

Re: [Merged] ntl "cap"-*ALL* Discussion In Here Please.
 

Just because you might not be eager to listen other peoples problems and issues doesn't mean everybody is the same as you. This may of escaped your attention but this is a discussion forum, where members come to discuss feedback and post issues with their ntl service. So stop telling others who have issues, to keep quiet about them on here. Thanks.

Re: [Merged] ntl "cap"-*ALL* Discussion In Here Please.
 

People speak very highly of Nildram and I believe you get a significantly higher GB allowance per month than NTL currently view as acceptable. I personally will be sticking with NTL until they force me to leave!

Re: [Merged] ntl "cap"-*ALL* Discussion In Here Please.
 

How can it be constructive this is a cable resource web site? Not "If you have a problem use ADSL". Surely everyone getting together and making their voices heard would be more constructive.
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I am interesting in peoples problems and issues but when people just carry on saying the same thing for months going round and round in circles, I start to find it serious.

On the whole the people who have issues in this topic are not looking for advice/help/etc. They are just wanting to have a moan for the sake of it.

Im really starting to love the "im not downloading warez/mp3's/etc, im just downloading linux".

Re: [Merged] ntl "cap"-*ALL* Discussion In Here Please.
 

Likewise, until I'm forced out I'm staying put. If NTL offered me a 512k uncapped service for £23 a month (like most ADSL providers) I'd stay a customer of theirs indefinately. They've already lost my TV custom, it's up to them if they want to lose my broadband custom aswell.

Re: [Merged] ntl "cap"-*ALL* Discussion In Here Please.
 

I think the member you was telling to 'stop moaning' was trying to be constructive on here. In anycase I am not sitting here holding this particular discussion with you so please allow for this thread to get back on topic. Thanks.

Re: [Merged] ntl "cap"-*ALL* Discussion In Here Please.
 

Yada yada yada, no one seems to have been able to answer any of my questions yet, like how Demon somehow continue to exist or if I can get a business service to my house for an extra £4/month. I am about to try to contact NTL about the business thing, and will report back.

Re: [Merged] ntl "cap"-*ALL* Discussion In Here Please.
 

Just order it and say you have a small business at your address.

Re: [Merged] ntl "cap"-*ALL* Discussion In Here Please.
 

Most people on the forum are busy you know. It can take time for some to answer every single question that is fired at them, be patient.

Re: [Merged] ntl "cap"-*ALL* Discussion In Here Please.
 

Many companies still exist even though they may be unprofitable. Some of these may have changed hands once or twice for different reasons. Just because Demon still exists doesn't mean that it is profitable. NTL and TW still exist and look at the financial history of those.
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There are details about NTL Business at http://business.ntl.com/product_solu...band/index.php

Broadband Lite (single user) †“ 1.5Mb for only £34.99 a month!
Broadband (multi user/network) †“ 1.5Mb for only £89.99 a month
Broadband (multi user/network) †“ 750K for only £59.99 a month
Broadband Lite (single user) - 750K for only £24.99 a month!

These alll have a 24 month contract

Re: [Merged] ntl "cap"-*ALL* Discussion In Here Please.
 

http://www.thus.co.uk/pdf/tpr2004-11-15a.pdf
Demon - the internet brand from Thus
If you read this statement it talks of profit 0 times.
It talks of customer retention
EBIDTA, Turnover, Debt Reduction and Cashflow.
Thus lost 29M in the 6 months to 30/09/04.

Re: [Merged] ntl "cap"-*ALL* Discussion In Here Please.
 

Erm, I am slightly surprised you thought I was attacking you. I wasn't. My point was that you appeared to be encouraging the person who posted that the cap would affect their business. I was trying to point out that, as this use is against the terms and conditions of service, trading standards would not actually do anything.


As you stated, where NTL has failed a consumer, that consumer has the right to complain. He or she also has the right to go elsewhere if he or she should decide to.

Fair enough, although I never said you were running a business from your connection.

Very funny. Have NTL announced what they will do if you go over your limit? AFAIK they have not, but were looking at charging extra for those that go over, not just blindly cutting people off.
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I use VPN to connect to my work network. When the old Pace box I had started crashing whenever I used VPN, I phoned NTL to report a fault, I was told that use of VPN was tolerated but not supported on home connections.

Luckily, the Samsung box I now have has no trouble with it.

Re: [Merged] ntl "cap"-*ALL* Discussion In Here Please.
 

Nildram have no d\load limit at all, so as you can see, i'm happier to pay more for a "slower " [if you like] service just so as i dont have to watch what i, or my kids, do.
I tried ringing ukonline about there 8meg [i'm in range at the exchange and can get it] but couldnt get through at 5 attempts. That sort of made me wonder if its hard to sign up, whats the after sales\support like?
That and Nildram are spoken of pretty highly.
Hopefully one day NTL might want my custom "back", and to be honest with you i would "re-join" as and when i dont have to worry.

Re: [Merged] ntl "cap"-*ALL* Discussion In Here Please.
 

To neil and others thanks for explaining your comments, and yes I understand what you said.

21. Residential Use Only

The Services and the Equipment are only provided under this Agreement for residential customers and for residential use only. The Services or any part of them cannot be sold for money or monies worth.

We have no liability, whether due to our negligence or otherwise, for any losses incurred by any business, trade or profession carried on by you or any other person using the Services or the Equipment.

Ok, I use my connection for personal use, there is 1 link to my company with my connection and that is I connect to my servers using it, NTL has never caused me loss of earning's but if it ever did happen then I wouldnt try and hold them to it I understand the residental usage part.

I also admit if I was helping someone to claim on a business use for a residental line I was wrong. :)