Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Well it's not true.

Its maybe a suggestion to make sure you have a good connection.

However you can use just WiFi if you want.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I suppose it's to try and cut down on support calls, less to go wrong if it's plugged directly into the Superhub itself.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Wife rang up and used the "thinking of leaving" option and got quoted £214 for two boxes. We've been with the company since the Telewest days. He didn't even sound remotely bothered when she asked if we were out of contract and could leave.

Granted we are not on a VIP package but I expected better.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I'm not sure VM offer much to long-term existing customers that are no on the top packages.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Just been chatting to someone online and we are getting 2 V6 boxes installed and activated for near on £115 on the 10th of February as that was the first date they could give us.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

For that price, you have 1 V6 box free :)

Or you have both boxes for £49.95 each :D

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Yes that is what he said to me.:)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I can't even get the live chat to work!

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Sorry to hear that you cannot get the live chat to work as perhaps restart your computer and perhaps it might work after that.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

The rather bigger issue is if like me do you use the scart output to your Slingbox? if so the V6 does not have a scart socket so you would have to buy a HDMI splitter to get anything out of it.
Due to this reason I am keeping my TiVo but in the bedroom just to keep the Slingbox connected to that.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Hi - I use an HDFury - this allows me to transmit an HD signal - much better quality than I was getting from the SCART socket. No need for an HDMI splitter since there is (at least on mine) an HDMI pass through.

However, I have used an HDMI splitter to allow me to use an HD TV encoder which then gets distributed to other TVs in the house and and I can now see HD quality images there too.

Colin

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Do these V6 upgrade prices look right to you guys? Prices are far lower than those quoted on here... (Through My Virgin Media)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

You seem to have avioded the normal deal but that's good and don't question it

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

That is what I was quoted online as well but after reading the post earlier about a free box for VIP customers I phoned up and it changed to 64.94 for the two boxes. If you are on VIP it might be worth a phone call.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Sadly we ain't on VIP so we have to pay the extra but with a Sky Movies and Sports discount for the next 12 months and a loyalty discount we are pretty happy with our lot.:)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Yeah, I was bit surprised when I first saw it. I guess I'll go through it ;)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Just been told my bill will go up from £56 a month to £103.50 plus £49.99 install and £14.99 activation to get a new T6 urm WTF!

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

The billing from virgin is a total joke!

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Nice one;)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Who did you talk to? as that certainly does not sound right as also what is your package?.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Online chat

Was told that i would need to give up all my existing discounts (and sign a new 12 month deal) in order to change my box. As well as paying an extra £7.50 a month for the V6 and paying the install and activations fees.

I currently get

Eve calls and phone line
200mb broadband
XL TV + Sky Movies (1 TIVO & ! V+HD)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

l would phone them up if l was you as have you agreed to the new contract yet as we had some discounts on my old contract and our bill has not gone up much with the new contract we have agreed today as we have discounts on that as well

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I certainly did not agree to pay that, politely declined

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Getting fed up now . Long story short ordered 2xv6 boxes on the first day ordering went live was told then by someone on here that the order was only for 1x v6 box as my charges were 64.99 which was the 1x box price. After 20 phone calls to virgin I manage to get them to charge for 2 x v6 boxes but with an install date of the 1st Feb though not to worry if I ring up today they will get me another earlier date. So I ring up today she says she will cancel the order and redo to get a earlier date. Ok I said so she cancels order and puts new through 2x v6 boxes at a charge of 64.95 for the two which is correct as I'm on VIP and should get one box free plus bonus install date ofnthis Wed yay . So I think all sorted?. WRONG. Just had a phone call from a virgin advisor to say they noticed I had 2x v6 boxes on the order but installer can only fir one as your only allowed one v 6 per home. Managed to persuade him to not touch my order. But now I have no clue if I'll get 2xv6 or 1 total disaster from day one

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

You are allowed up to three v6 boxes i dont know where they get all this crap from

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Good as just bide your time if need be until the right deal comes along.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

No one seems to have a clue how to process ans what should be what. I just hope they don't increase my package price now or I'll scream lol

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I was told there was a £7.50 a month charge for the V6

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I was quoted 49.99 and 14.99 for one v6 box yet again. This was after i made a complaint in an email and got a phone call back. Better than the 90 odd quid i was quoted before.

I was told it would be cheaper but im only on 152MB broadband and needed to be on vivid 200 for it to be cheaper. I explained i will be on vivid 200 when they bother to upgrade my area which is due this month. she hesitated and said "youll be on vivid 200 when yes". So i countered that surely i should get a discount as im on the top package.

She explained id need to upgrade my broadband firstly.

I gave up. Im not on the maximum broadband speed as they havent done my area yet. So this penalises me?

Im giving up till the new year!

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

All areas have 200, your discount on your account is preventing you getting 200

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I currently have Full House TV Package/Vivid 200 (Non-Gamer)/Sky Sports & Movies (Non-HD) - 500GB TIVO Box & V+ Box

Currently paying around - £127.88
Might need to consider a call customer services to try and work-out a better deal now that the new TIVO box has landed!

Especially considering what other people have been offered.
(although my package is broke down into different add-ons and not one specific package.)

also will the installation charge mean that the engineer will run a direct Ethernet feed from the hub as advised by VM as being the preferred option but if he decides that is too difficult then i guess he will link up using an alternative method. WIFI more than likely being the easier of the three.

Just wondering as currently my Hub is not located directly next to my current TIVO box?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Virgin dont run ethernet cables, wifi will be used

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Thanks jb66
I just thought the engineer would do that considering Virgin actually advice to use a Direct feed before the other options.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

you may have had the lady i spoke with she rold me i would have to keep my tivo box so i could have my V6 installed which is not true

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Some existing customers are still waiting for the free upgrade.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

If i get one of these new boxes is there anyway to access the shows stored on my current Tivo box.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Yeah you can hook them up via ethernet or power line adapter

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Do you know if they will use the existing power leads for Superhub 3 (replacing S/h 1) and V6 replacing Tivo. I seem to remember when they swapped my V+s for Tivos, they used the V+ power leads.
The power sockets are a bit difficult to get to.


Thanks

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Never met one that cannot get it immediately unless they have old cpe or a legacy discount code

---------- Post added at 22:06 ---------- Previous post was at 22:04 ----------

The sh3 will need a completely new psu for your sh1, they will use the v+ Lead and add a PSU to the end of the cable for the v6

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

My commute is 70 miles down the M1 so I hope not :D

---------- Post added at 23:28 ---------- Previous post was at 23:27 ----------

Actually it is in a way, Sky's pockets are 20x deeper...

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

[QUOTE=jb66;35875451

The sh3 will need a completely new psu for your sh1, they will use the v+ Lead and add a PSU to the end of the cable for the v6[/QUOTE]


Thanks JB

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Whoosh...

---------- Post added at 23:34 ---------- Previous post was at 23:31 ----------

I've had NTL since 512k broadband first came out. Last price increase was one too many. Rang up to cancel and to my (pleasant) surprise he didn't try to talk me round or offer anything at all.

Just broadband now - which does of course mean most of the tv programmes anyway

---------- Post added at 23:36 ---------- Previous post was at 23:34 ----------

We are talking VM here....different minute, different advisor, same rubbish.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

It took me repeated calls to negotiate finally a seemingly decent deal but thanks for all the advice here on what others achieved!

Initially I had settled for one v6 box for £64.95 (£49.95 + £14.99 activation fee but install waived) - then I read here I should get a second for free on vip... phoned up today and the guy steadfastly refused to believe me. I pointed him to this forum and what others have got and he accused you all of lying and/or advised you should go check your bills since it wasnt possible! Gave me excuses like "but you are getting new tech and it costs money".. I dont deny it costs money but age-old issue that everyone should be entitled to the same treatment.

Eventually, I found that thread on the virgin media forum where one of their own staff members says VIP members are entitled to a free second box... he then says "ok, hold on" - comes back 20 seconds later and says he has added a £50 credit on the installation and second box... typical pretense then!

So all-in, I am now getting the VIP package (ie all phone calls, movies, sports, hd, 200mbps internet) and 2 V6 boxes for £96/month for 12 months and £64.95 upfront.

Not too bad considering it's my third contract 'renewal' in about 5 months!

EDIT: ask to be transferred through to customer relations when you phone up. Speaking to the Indian call centres, they wouldnt give any concession on the upfront fees and were offering VIP for £97/month for 9 months only then £122 for 3 months! With them was £114.95 for 1 box on VIP and £164.95 on full house!

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

If you pay for it yeah. I'm still on 152mb waiting for the free upgrade.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Remember you can only download from discovery, kids channels and qvc with limited shows on itv and UKTV but no Sky

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Can I ask which HDFury you use, I'm thinking of getting one to get around the issue that my Yamaha Amp isn't HDCP 2.2 compliant.
I can't tell which one I would need, especially as it will be tucked away in a cupboard and not easily accessible (site suggests you have to press buttons to change modes?)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

You have a discount code on your account preventing the 200meg upgrade, when your discount ends then you will be able to get 200, you will never get a "free" upgrade, it wont happen until you part with more money

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I have been lucky enough to have the new V6 box since Thursday. Just got one to replace my 500GB TiVo, so a straight swap, so to speak. Don't have a cable point in the bedroom so not much point in keeping the TiVo box or getting a second V6 until (if) we get a cable point installed.

However, I am loving the new box. It's VERY speedy. In fact it makes using the interface pleasurable. The box itself is a nice small footprint. Not the prettiest of designs but it's perfectly adequate. I copied over all the settings online from my old TiVo. That seems to have worked perfectly. I had a couple of issues trying to get the TV Anywhere App to connect and stay connected. I am still having problems with this but it's not causing me too much hassle at the moment. Let's see what happens after a week or so.

So, in general, I am very pleased with it.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

At the mo with Tivo, using the TV anywhere app it takes ages to get the guide up. Is it the same with the V6? Or is it unrelated to the box and just the app in general?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I believe it's an app issue, rather than box issue.
You can improve things by setting the default to your favourites, rather than streaming or all, as this reduces the data populated in the guide.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Thanks, seems a bit quicker now.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I have the HDFury3D, but I can't remember why I chose that one, since there are no 3D broadcasts now! I would think the regular HdFury would work well, though perhaps you'd be better off asking in the Slingbox forum!

Colin

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

really? is that impacting everyone else on discounts?

Its saying: Hold on tight. Your speed boost is on the way…
Your speed upgrade will be ready to take your connection from up to 152Mbps to up to 200Mbps. It's all thanks to DOCSIS® - the magic in our cables. Look out for it between December 2016 and December 2016

It says this on the virgin media site.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

For those worrying about having a V6 and not being able to record to DVD or use Slingbox, remember you can keep the old TiVo box and stream all recordings from the V6 to the old one

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

No I don't. Not sure what you are talking about but some areas have not received the free upgrades announced in 2015.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Is it possible to transfer all your recordings from your old Tivo to your new box? If so, how long would that take?

I'm assuming the answer is no, but thought I'd ask anyway! My understanding is that you can view them but not transfer them from one box to another.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

You can transfer your Series Link settings, but not the recordings themselves.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Thanks for confirming that, Ben.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

How long does this take?

I have just tried and been 30 minutes but nothing so far.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

What about Wishlists?.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Series Links, Thumbs and Wishlists can all be copied.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

you may need to manually connect to the VM network on the new Tivo to see the series links?
I'm just guessing as I don't have a v6 until Jan.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

You have to use the option in Manange my TiVo at www.virginmedia.com/tvanywhere. It's not automatic

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

It has done it just took about 45 minutes to show up on the v6.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

TiVo: The monthly TiVo charge is £5 per TiVo box (on top of your Player TV, Mix TV, Fun TV or Full House TV package’). Content available to view depends on your TV package. TiVo box remains property of Virgin Media.

I thought it was £11.50 for the TiVo boxes and £6.50 for VHDs...hmmm

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

That's the TiVo fee. It's why there was the £5 difference for the additional outlets when V boxes were still sold.

However on the 1st September, V HD boxes stopped being sold and the monthly cost for new additional boxes was dropped to £7.50 a month.

For the core TV bundles the £5 fee is always included in any quoted cost, as there is now no other way to get TV apart from TiVo or V6 - both of which need the TiVo charge.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Ah I see...cheers Ben

I have 2 x VHD boxes on my account - This will be until Feb when my V6s replace them. Would you say I'm not being charged for them because when the V6s arrive, my bill goes up £10.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

No you shouldn't be charged until they are installed

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Piratebay is your friend :-)

..and a good VPN as well...

---------- Post added at 23:56 ---------- Previous post was at 23:55 ----------

Because that would be TOO useful... :dozey:

---------- Post added at 23:58 ---------- Previous post was at 23:56 ----------

So, any chance of VM being honest and just changing the price of the TV package, disingenuous doesn't begin to describe it.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

The quoted prices for the TV packs and bundles including TV have included the TiVo fee in the headline amount since TiVo became the main box several years ago.

What did happen is you would be charge £5 less than the advertised price if you decided to take a V HD box as your main box. That option to take V HD as the main box was stopped mid-November 2015, when all bundles changed to require TiVo.

I don't see there is anything disingenuous about it. When you take TV with TiVo or V6 you're charged the figure you were quoted.

I'd expect there is a licencing or accounting reason why VM have to make it clear that £5 of the TV pack charges is the TiVo fee.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

So we have changed all 3 tivo 500 gb boxes to V6 boxes and moved onto the VIP package + an extra box sorted out on Friday.

Getting a nice discount so its around £110 a month.

Getting installed on 23/12. Took the early date and close to xmas otherwise it would have been sometime in February.

Currently waiting for the contract email to come through or the myvirginmedia to update to show a bill so I can check whether we getting what they said we getting.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Rang retentions...

V6 arriving 13/01... £49.95 waived- just paying £14.95 install.
Had to upgrade to 200mb BB from 150 though.
By changing phone from Talk w/e & eve to anytime, overall bill remaining the much the same (£3 less for 6 months- £2 more for remainder of new 18 months contract).

Happy with that.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

£110 for VIP and 3 V6 boxes is a great deal mate...

VM's VIP package is really good. I've been on it a while now and cannot fault it. VM seem to look after you really well when you are on the top package too.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I must admit I'm looking at VIP when my contract is up next month.

Currently paying £111/month with no movies, only talk anytime and only 1TiVo. If I can get a deal less than philip then I'll be happy, not fussed about extra boxes but I know what VM billing is like, I'm sure 1 box on VIP will cost more

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

With the VIP you should get 2 boxes included. You'll definitely get the movies and sports, talk anytime and Vivid200 BB. If you paying £111 now, its definitely worth upgrading. You will get so much more value for money.

At the moment they quote £120 as the usual price (on VM website), but if you renewing your contract they are likely to throw in some discounts for you.

When I first switched over to the new VIP from the old one, signed a new contract, I got it for £107.20 - with the price rise recently it went to £110 so not bad. I also have 4 boxes on my account too.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

hope Virgin media gave you 1/2 price sky movies /sports ? i got £20 off a month

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Nah, Wookie sorts that ;)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Thanks for the info on VIP, it certainly is good value and if I can get it cheaper than what I'm paying now then it's a no brainer. I did notice that calls to mobiles are included too, I was quite surprised (Unless I misread it and it's VM mobiles only)

Hopefully the V6 deals are still around by the time my contract is up although I may phone up before Christmas and see if they can offer anything early. Always worth a call.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Yep it is VM mobiles unfortunately.

If you are going to the VIP package, I would think VM would sort you out with a V6 deal...they want you to stay with them after all :)

Whenever my contract is near to expiring or a discount they have given me, I usually go on the online chat and they sort me out with something different, usually reduces the price too. Can't complain from my end.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Well that's my 2x v6 all installed it's taken lots of phone calls but finally have 2xv6 installed at the correct price . So I'm happy . Boxes are fast

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

No, it's not. Excluding Talk Weekends, all the current plans cover calls to all UK mobiles within their inclusive call period.

That's been the case since July http://www.cableforum.co.uk/board/sh...php?t=33703247

Customers on the previous plans do have to specifically change to the new ones, but any new changes will go onto the new plans.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Are you sure?

I have Talk Anytime and when I called the missus on her non-VM network, I was charged for the call. Do I need to contact them to activate it?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Talk more anytime is the phone package with free calls to any UK mobile as well as landlines. It's the one they put me on when I ordered the V6 box as part of the new deal. I was very surprised and very pleased about it though.


http://www.virginmedia.com/shop/phon...g&gclsrc=aw.ds

Talk More Anytime

Inclusive unlimited anytime calls to UK landlines∆ and UK mobiles, plus calls to 0845 and 0870 numbersϪ.
Talk More Anytime can only be added as an upgrade to Talk Weekends, once you’re already a subscriber

---------- Post added at 14:18 ---------- Previous post was at 14:15 ----------


Talk more anytime is the phone package with free calls to any UK mobile as well as landlines. It's the one they put me on when I ordered the V6 box as part of the new deal. I was very surprised and very pleased about it though.


http://www.virginmedia.com/shop/phon...g&gclsrc=aw.ds

Talk More Anytime

Inclusive unlimited anytime calls to UK landlines∆ and UK mobiles, plus calls to 0845 and 0870 numbersϪ.
Talk More Anytime can only be added as an upgrade to Talk Weekends, once you’re already a subscriber


Edit: Ben beat me to it.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Bloody hell I never knew that lol

Cheers for the info Ben, PB...Always happy to learn new things.
Makes the VIP that bit more better than I guess :-)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Double check what it says on your bill, not on the main My VM.

There is a bug on the My VM homepage at the moment where the older Talk Plans which only cover VM Mobiles e.g Talk Unlimited show as the new plans that cover all UK Mobiles.

It's the only place it is wrong. On your main bill it's correct and your charges align to that.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Just had it confirmed that I was on the Old plan and they moved me to new one and reduced my bill :D

I tried to get my V6 installation brought forward but wasn't able to. Gives me more time to get rid my recordings I guess lol :D

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Hi don't know if you remember me. But we bought our v6 boxes at the same time anf there was some confusion if there was 2 pm the order. Well I got given a install date of 1st Feb so rung the other day to try to bring that fate forward woman said if she canceled and restarted the order I would get a closet date she processed order and put both through at 64.95 this time . Long story short just had my install and indeed was 2x boxes just to set your mind to rest lol

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Hi Mark, yeah I remember the confusion lol

Good to know you did get the two boxes. I have to wait until Feb for my install, but I'm pretty sure that I'll get two boxes too. Being on VIP we got a box for free which is always sweet and we weren't just going mad lol :D

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I actualy got a sweeter deal. When the confusion was going on I phoned and got them to charge me for another box so 114.99 for two. Then found out I should have a free box as VIP so rang up and after a fight got a credit applied for 49.98 . When she cancels that order and did the new for 64.99 the credit remained so I actually for 2x v6 boxes at a cost of 19 pound lol

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Haha nice one, even better. Jammy git lol :D

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Personally speaking i think its a bit premature to be rushing in for these V6 boxes, I'm going to wait a few months to let them settle down and iron out any bugs that may be there, and hopefully they are a bit cheaper too.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

So I had a little bit of a dramatic install today... not great when wife at home trying to deal with virgin media install guy herself!

Our basic setup is virgin media superhub 2c in modem mode connected to a netgear r7000 router that runs dd-wrt and connects to a vpn itself to route all traffic through such

So at some point I get a call from the install guy saying "it's not working" - I ask why.. all he claims is "it has to be plugged in directly to the hub" - I ask if that is really true - "yes it is - hub only and other one has to connect to virgin wifi only". I complain and say that I'll cancel the order then since I refuse to be restricted to virgin's all-in router given its limitations etc. Then I wonder if the VPN is confusing the V6 box - so I get the wife to switch off the VPN.. box then seems to connect / install and the guys promptly leave (in the interim his manager turned up as well after the original install guy disappeared from the property for half an hour).

So I now get home - both boxes are showing the tv. The secondary V6 box is connected to the internal wifi on my own router and seems to be working okay. However both boxes are showing "On demand is temporarily unavailable. Please try again in a few minutes."

I ask the wife if she knows anything and apparently the guys made some claim that there is still a few things to be set up in the background... and that it should all be working by tonight! Seems a bit odd to me..

Has anyone else experienced similar after an install?

And, also, does anyone else run a VPN on their router and verified if they can re-enable it and actually use the V6 behind such?

Thanks

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

No idea on the vpn side of things sorry. But I had my 2x installed todsy and within a few mins of him conecting the boxes and calling virgin to activate everything was working as it should

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I phoned up today and spoke with a woman who didn't seem to have much of a clue. She said I paid £90 a month currently but with the new box would be over £100. I said I thought it was the same monthly price but a one off payment. She said wait a minute, then came back and said yes, your right it would be £90 a month and a one off payment. I said, that's strange as I only pay £61 a month at the moment. Again she went off and came back saying she could do it for £63 a month. I said forget it as didn't want to pay more a month so off she went again and came back saying she could do it for £60 a month with a one off fee of £64.95 or similar. She gave an installation date of 14th Feb.

I am on the following package with two Tivo boxes.
Full House (XL) TV
VIVID 200 Optical Fibre Broadband
Talk Weekends Phone

Does that mean I am a VIP customer and should I be entitled to a second V6 box for free? If so I'll ring and have a further chat with them!

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

You're not on VIP as you haven't got the movies and the sports in HD

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

V6 coming tomorow :) Any tips from people who have had one for a while?

We have a Fire TV box that is very, very fast for iPlayer, Netflix, etc. Is the V6 also fast for Apps or it is best to avoid for streamed content?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Here is two videos I have Done re v6

https://youtu.be/5CffW5uuC78

https://youtu.be/VE8lLONxdPM

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Sorry, forgot to mention I get both movies and sports in HD as well.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Well tried some downloads all restricted and a 390mb download takes 27 mins, I ran a download via BBC iPlayer of 650 MB took 3 mins

https://youtu.be/dDHcPBWVeLs

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

There is a reason for the time differences.

The V6 to TV Anywhere process is transcoding a uncompressed MPEG file into a format suitable for mobile devices.

The BBC iPlayer app is downloading a file that is already suitable for a mobile devices.