Re: General TiVo Discussion Part 2
 

I've just picked the keys to the DeLorean up set the reminder for tonight's football , now back to pre 2002 :D

---------- Post added at 18:06 ---------- Previous post was at 18:05 ----------

I second that you should have been offered a priority install.

Re: General TiVo Discussion Part 2
 

My install now been put back 3 weeks.:shrug:

Re: General TiVo Discussion Part 2
 

OK, looking forward to TiVo install tomorrow, but still annoyed about the fact that they told me on the phone I might get to keep my V+ without the £6.50 multiroom charge, then couldn't confirm it, then told me I would only get it if I was phoned by them as a surprise. Are any of the VM staff contributors here in a position to a) calm me down and tell me I just wasn't selected, bad luck, or b) tell me if I am able to get included in the offer before the engineer arrives tomorrow?

Derek

Re: General TiVo Discussion Part 2
 

Why? Have VM taken on more than they can handle?

Re: General TiVo Discussion Part 2
 

Cheers Fixerman.

Had a bit of a play with TIVO, been out today. Set up all my series records didn't take long to suss out how. I feel liberated now, can set up as many records as I like without worrying about clashes and hard drive room :)

Picture quality, can't tell diff between V+ and TIVO. I actually like the independant padding options for each series record you set up although a glodal one would be nice as mine are all virtually the same.

Was told by VM my BB would be upgraded today from 2-10meg to 20meg but my Local area network status is telling me I'm getting 100.00 Mbps. Maybe I'm reading it wrong!

TIVO gets a thumbs up so far but give it a few days yet.

Re: General TiVo Discussion Part 2
 

Having lived with Tivo for 3 days now I thought a post was due.
Absolutely loving it. I spent the first day going through the epg thumbing up and down and doing wishlists and its already recorded some great shows id have missed otherwise. PQ is similar to my Sammy V+, no more lipsynch issues or sound drop out either. Love the boop boops too :p:
I too like others have the problem with catch up from the backwards epg, it just takes me to the menu to search for it.
Overall im well impressed, sure it may have a niggle or two at the moment but I can live with an odd niggle as its just a great bit of kit ;)

Re: General TiVo Discussion Part 2
 

I tried setting a recording through the internet but it failed as for some reason it seemed to be trying to set channel zero?

Update - TiVo Helpdesk said this was a forthcoming enhancement - Channel zero isn't loaded yet.

Re: General TiVo Discussion Part 2
 

just had mine installed today, looks good at the mo. SD picture is no way as good as samsung V+, and It'll take time to get used to. Typing in is a pain, hope a future update allows you to use number keys like a V+ or a mobile. My wife loves playlists on Music On-demand, can you skip tracks like you could with previous virgin boxes? (press 3 and so on) but otherwise I feel like we have the future here today as TV viewing goes. In a years time it'll be the bees knees!

Re: General TiVo Discussion Part 2
 

l would describe you as very touchy l am afraid but if l upset you l do apologise.

Re: General TiVo Discussion Part 2
 

Hopefully VM will release this http://www.google.co.uk/imgres?imgur...ed=0CFkQ9QEwCQ

It may help you.

Re: General TiVo Discussion Part 2
 

I bet you'll have to pay for that muppetman?

Re: General TiVo Discussion Part 2
 

Yes worked fine when I used my mobile to set up a recording of The Simpsons.

All I need to do now is get VM out again as the engineer has somehow messed up when he put the V+ box in the other room as I can't get a picture through the DVD recorder now :shocked:

Re: General TiVo Discussion Part 2
 

Not sure how much to be honest mate but I believe it was mentioned as a possible add on in the future.

Re: General TiVo Discussion Part 2
 

For heavens stop now!!!!:mad:

Re: General TiVo Discussion Part 2
 

hey, hey, hey, calm down, calm down:d:d:d:d

Re: General TiVo Discussion Part 2
 

Hardly a rumor...................


http://www.broadbandtvnews.com/2010/...rgin-tivo-pvr/

Re: General TiVo Discussion Part 2
 

Thanks for that , I knew I'd read it somewhere :D

Re: General TiVo Discussion Part 2
 

Mobile remote record still doesn't work on my iPhone, the ordinary web version is still working fine???

Re: General TiVo Discussion Part 2
 

You read it here........:p: :shocked: :D



http://www.cableforum.co.uk/board/35066503-post1.html

Re: General TiVo Discussion Part 2
 

Looks good. That not being included seems to be the normal complaint from magazine reviews....

Re: General TiVo Discussion Part 2
 

Yeah would be nice for you all if it was included or at least an upgrade for a nominal fee.

Re: General TiVo Discussion Part 2
 

my wife loves music on-demand, since we had tivo installed today she been having a play and is not impressed, every video we play after the ad for filmflex the audio is blank for the first 4-5 seconds, even without the advert as its no audio????

Re: General TiVo Discussion Part 2
 

I had this issue to, seems if a show has not started you can find future airings but once it is on you can't.

Also is it me or can you not tell what time a recording started and finished only how long it is?

Re: General TiVo Discussion Part 2
 

No problem. I'm thick-skinned too. It was more your general tone that I was meaning. Describing other people's opinions as "utterly wrong" or whatever it was (can't remember right now!) is not right.

Anyway, end of subject.

Indeed. I have one here ready for if/when they do :)

Re: General TiVo Discussion Part 2
 

Can I just say that if people are unhappy with things why do they not start off a thread similar to the ones that I started about the prices for existing customers. For some strange reason they seem to have listened ( as if they seem to be reading the thread and poll ).

So start one and hope that it is the same reaction as my threads? To try and get things changed:confused:

Re: General TiVo Discussion Part 2
 

Im recording Hot In Cleveland on Skylivinghd and one press later Im on youtube with a behind the scenes video, ong this is what TV is made for, great stuff!

Re: General TiVo Discussion Part 2
 

Funky is it not and it only gets better as you play with it ( not as much as Clint as his fell off:D:D:D:D )

Re: General TiVo Discussion Part 2
 

I think this has been discussed before, but can someone save me a search through the thread and tell me why it is I can't watch a catch up show direct from the tv guide? It just takes me to a page where I have to search for it...

Re: General TiVo Discussion Part 2
 

Hi BenMcr,

Confused - two new contracts in two days.

I'm currently on VIP50 with a second SD box. Upgrade to Tivo, keeping the existing V+ box, transferring premium Hd channels to Tivo, and getting rid of the SD box.

Dated 12th April I get the first new contract with a start date in line with my TIVO install, stating a Service Charge as follows:-

Phone: Line rental, Talk International 2, Talk Mobile 2, Talk Unlimited Digi PKG-Telco, Fully Itemised Billing
Broadband: Wireless Broadband, XXL 50mb Broadband
TV: Vip Bundle Saving, TV Size XL, 0001 Additional V Box, V+HD Box, Tivo Monthly Fee, E Bill Discount
Premium TV: Movies4, Movies4, Movies5, Movies5, Sports1, Sports1, Sports2, Sports2, Skypremhd

All coming to a total of £103.55.

I thought it should be £100.05 so why 3 pounds more?

Then dated 14th April I get another contract with same start date stating a Service Charge as follows:-

Phone: Line rental, Talk International 2, Talk Mobile 2, Talk Unlimited Digi PKG-Telco, Fully Itemised Billing
Broadband: XXL 50mb Broadband
TV: Ing with Tivo Bundle Saving, TV Size XL, 0001 Additional V Box, V+HD Box, Tivo Monthly Fee
Premium TV: Movies4, Movies4, Movies5, Movies5, Sports1, Sports1, Sports2, Sports2, Skypremhd

With a total charge of £51.55.

Athough this sounds like a very good deal surely its not right? How has this total been reached?

What is "Ing With Tivo Bundle"?

Do I need to call a department to get this sorted, if so which one? and what should the correct amount be?

Thanks.

Re: General TiVo Discussion Part 2
 

VIP 50 with TiVo is £100.55, nothing more or less than that

Re: General TiVo Discussion Part 2
 

Thanks. Price is clear thanks - What's the best route to get this fixed on the contract - 150 and sales?

Re: General TiVo Discussion Part 2
 

This is a major fault which seems to have come about recently. I have been trying to ascertain the full extent by asking new installs to check their TiVo. VM are remaining very quiet and to my knowledge have not issued any statement. If you call 151, which I suggest you do, you will be told there is a problem and they are working on it.

Re: General TiVo Discussion Part 2
 

TBH, I'm not going to check until I've had Tivo a good few days (installed today). Some people have said it works if they've had Tivo a week and I've also read that it can take up to 3 days to download the full 21 day EPG, so testing before that has happened may possibly bring false results?

It's fortunate for me that I only use catchup on very rare occasions, so not having it working as it should isn't a big issue, though if there is a fault, it obviously should be fixed.

Re: General TiVo Discussion Part 2
 

Had mine installed yesterday and havent had a problem with this,when you scroll back when you click on the litle c,it will give you an option to go to catch up tv,or to explore the show,if you want to watch that particular programme by selecting explore this show you can then watch that programme.It is only showing catch up shows on the backwards epg from install bot after seven days you should be able to go back the full seven days.

Re: General TiVo Discussion Part 2
 

I agree with your reasoning and I personally won't become overly concerned until after 7 days (my install was yesterday). Has any one had a box that worked from the off? FYI mine only takes me to the catch up menu at the moment.

I do have a problem however with logging in to my youtube account. No problem on my computer, but I get the message that it doesn't recognise my login. Anyone else have this problem? Is there a fix/workaround?

---------- Post added at 22:23 ---------- Previous post was at 22:15 ----------

Thanks John, you were quicker than me, however I think you should be able to start the show without having to navigate another menu. Your method has made it easier for me though, so thanks.

---------- Post added at 22:26 ---------- Previous post was at 22:23 ----------

Ha, spoke before I checked. Am not able to start any programs using above method. I'll shut up now.

Re: General TiVo Discussion Part 2
 

Youtube lets me log in, but says I haven't got any playlists or favourites. I have, and I can access them through You tube on my Sony S370 BR player :confused:

Re: General TiVo Discussion Part 2
 

I had to do a bit of colour adjusting on both TV's once the TiVo's were installed. I didn't blame that on TiVo though, just the fact it was a new source. Same as watching TV through the DVD player instead of the TiVo or V+ - different settings for each source.

---------- Post added at 01:11 ---------- Previous post was at 01:10 ----------

Better to switch to Scart before moving it (someone else has probably answered this though, but thought I would in case they hadn't)

---------- Post added at 01:18 ---------- Previous post was at 01:11 ----------

But how can she if you haven't let go of the remote since you got your TiVo :P

---------- Post added at 01:44 ---------- Previous post was at 01:18 ----------

Make sure the scart cable for the DVD recorder is in the correct scart slot on the V+. I've done it backwards myself before - hopefully it's something as simple as that.

Re: General TiVo Discussion Part 2
 

I think this is a major problem on this site.
If you went onto another site would you search
over 2000 threads for an answer?
You check the first couple of pages, get bored
and move on.
I now have my TiVo and have read most of the
posts on this thread but the chances of me
looking back for something is zero.
It would take hours.
I recall a few weeks back someone started a valid
Tivo thread and was told it should be here, lost forever?
Just my opinion.
I have few posts but been here lurking a long time.

Re: General TiVo Discussion Part 2
 

Has anyone managed to set their TiVo to record programme remotely from the tv listing on virginmedia.com? I get an error message on the TiVo box saying channel zero isn't in use.

Re: General TiVo Discussion Part 2
 

There is a thread on the first page discussing the catch up problem.

Re: General TiVo Discussion Part 2
 

Used it an hour after Tivo installed for a programme 2 hours later and worked fine.

Re: General TiVo Discussion Part 2
 

I did call the Support line (and was put through to TiVo support) but she implied that no-one was able set recordings remotely yet.

I'll log a ticket on Virginmedia community unless anyone here has any suggestions.

Edit
Now when I try via the web I get a message "Sorry there's been a technical glitch and you won't be able to record this programme"

Re: General TiVo Discussion Part 2
 

Getting nervous

Tivo installation booked for this morning - waiting waiting

It's 8:40 already

waiting waiting.....

Re: General TiVo Discussion Part 2
 

My engineer turned up 90mins early. Good job I was in!

Re: General TiVo Discussion Part 2
 

Yes! It's one of the few special features that I have managed to get to work as described. I have tried it on three occasions on different days as a trial. It worked as described each time.

---------- Post added at 09:10 ---------- Previous post was at 09:03 ----------

What do you mean by first page? Can you be more specific please?:)

Re: General TiVo Discussion Part 2
 

Well just had my Tivo box installed, have to say excellent service and i was his first port of call arrived at 8 on the dot!

Now to try to get used to it :rolleyes:

Re: General TiVo Discussion Part 2
 

I spoke too soon. I just tried it and it has joined the rest of the extra features and is suffering a "technical hitch". This whole TiVo experience is fast becoming a "technical hitch"!:mad:

---------- Post added at 09:24 ---------- Previous post was at 09:20 ----------

Good luck! Please let us know how you get on with your new toy!:)

Re: General TiVo Discussion Part 2
 

Well the picture looks the same in sd as it did on the V+ so i think people saying about the picture being slightly softer i would suggest just change the settings on your tv and see if that makes a difference.

Re: General TiVo Discussion Part 2
 

the slightly annoying thing about remote record (working from PC but not mobile for me) is that without global padding, I can't set a pad, so if I'm on holiday and want to record something I know will probably run over, I'm out of luck.

A global padding feature would stop this. When can I expect this? ;)

---------- Post added at 09:39 ---------- Previous post was at 09:34 ----------

another quick question.

Has anyone managed to program their Tivo remote to turn off the TV?

I was told I could hold down off and it would turn both off.

I've got a 42 inch toshiba VX series LCD. Anyone else had issues?

The remote does work for volume and mute.

Cheers

Re: General TiVo Discussion Part 2
 

Yes. No problems with that here. Only got an old 28" Panny CRT though.

Re: General TiVo Discussion Part 2
 

do you just hold the green power button down until it turns both off?

Re: General TiVo Discussion Part 2
 

There is a seperate thread on this now, but have tried colours and options and just have to say the picture in SD and HD is not as crystal clear sharp as I had before, still investigating if anything can be done at TV end though.

Re: General TiVo Discussion Part 2
 

Oh is there oops didnt realise there was a seperate thread :o: lol

Re: General TiVo Discussion Part 2
 

How very pre 2002 of you Carl :D

Re: General TiVo Discussion Part 2
 

Oh don't set him off!:rolleyes:

Re: General TiVo Discussion Part 2
 

Well i have to say on first impressions it is very quick even connecting to Youtube, its much quicker thean i was expecting! So thats a good start lol :D

Re: General TiVo Discussion Part 2
 

lol :d

Re: General TiVo Discussion Part 2
 

Do you get access to the online listing once you get your Tivo installed. I am looking everywhere for it, but can't find it. Tivo installed tomorrow.

Re: General TiVo Discussion Part 2
 

No problem just thought I would highlight there is a separate discusson on the picture quality now.

Some people are fine, others see a deterioration and that includes myself.

Re: General TiVo Discussion Part 2
 

www.virginmedia.com/tvguide You can get to it now, you just can't sign in to record

Mobile version is at http://m.virginmedia.com/tvguide

Re: General TiVo Discussion Part 2
 

Press briefly to turn Tivo off; light will flash red. Press and hold to turn TV off; light will flash green.

Re: General TiVo Discussion Part 2
 

TiVo time is almost here, VM rang me asking if they could come early today for my install. :)

Re: General TiVo Discussion Part 2
 

cheers will give that a try. Doesn't this just turn the tivo back on?

---------- Post added at 10:27 ---------- Previous post was at 10:25 ----------

Also, Ben, the remote record seems to be broken this morning. In case its just me.

Re: General TiVo Discussion Part 2
 

Their here! :p::):erm::angel:

Re: General TiVo Discussion Part 2
 

Still waiting.........

No phone call
No flowers
No chocolates

:sulk:

Re: General TiVo Discussion Part 2
 

Lol

Re: General TiVo Discussion Part 2
 

VM installer just told me that they were expecting 2,000 customers to pre-register, "we actually got 150,000!" :shocked:

Re: General TiVo Discussion Part 2
 

[img]Download Failed (1)[/img]

Re: General TiVo Discussion Part 2
 

Nope it's not working for me either, Virgin are aware and investigating

Re: General TiVo Discussion Part 2
 

:D

I'm just glad the installers haven't asked for my brains yet. :p:

Re: General TiVo Discussion Part 2
 

Don't know if this has been mentioned, but Facebook and Picasa are now showing at http://www.virginmedia.com/mytivoapps/

Re: General TiVo Discussion Part 2
 

Good luck! I look forward to your updates.:)

---------- Post added at 11:26 ---------- Previous post was at 11:23 ----------

I've just set them up. I hope they are better than some of the hi tech extras we are supposed to have. A lot of these are simply broken!:mad:

Re: General TiVo Discussion Part 2
 

65,000 pre-reg according to this...

http://www.whathifi.com/news/virgin-...r-numbers-fall

" the number of new customers signing up to Virgin Media's TV service fell by more than 70% year-on-year – to just 10,100."

interesting...I wonder if they'll make any good retention deals when I ring to cancel :D

Re: General TiVo Discussion Part 2
 

If they don't sort out all these tivo problems they will loose a lot more.

Re: General TiVo Discussion Part 2
 

Which TiVo problems?

Re: General TiVo Discussion Part 2
 

Tivo niggles yes, but overall impression is that it is a very impressive box

The article is referring to new customer growth not churn (cannot access directly as at work so apologies if there is other text I don't know about). It is a lower figure than I would expect but Tivo is a much greater incentive to go with VM for control of your TV so expect improved figures for 2011.

Re: General TiVo Discussion Part 2
 

It does almost everything but it still will not make me a cuppa in the morning:D:D

Re: General TiVo Discussion Part 2
 

Set the following programme to record as well?

Re: General TiVo Discussion Part 2
 

The same :(:(

Re: General TiVo Discussion Part 2
 

Think its more down to coming soon regarding new channels,People are noticing sky upping channels whilst vm decreasing

Re: General TiVo Discussion Part 2
 

How about an alarm clock as well then, probably will appear as an application at some stage!!!!!:shocked:

Re: General TiVo Discussion Part 2
 

yes as a temp solution, but I don't see why any future app for iphone or android shouldn't being able to change settings like padding and add thumbs up etc...

Re: General TiVo Discussion Part 2
 

I think I must be in a minority of 1 ... I dont think shelling out £149-£249 on a new product that there should be ANY niggles at all and if there are niggles/faults then the company should acknowledge and partial refund until all niggles/faults are corrected.

I have no idea why customers are prepared to accept second best just because its a 'new product' ... they (TiVo) still after 10 years cant get the EPG error free and bugs from that S1 era still exist from the reading I have done.

I expect i will get hung drawn and quartered for daring to say the above but honestly in this day and age there is no excuse for poor quality service or product quality of a big release product that TiVo aspires to be. If it was Apple or Microsoft there would be rants and raves all over about shoddy workmanship and yet you accept it from VM :confused: .. the mind boggles

I will now bow out of any further TiVo decussion as i have no intention of having one until there is no choice.

Re: General TiVo Discussion Part 2
 

Agreed, not expecting VM to be battling it out with Sky to have the most channels but there is a danger of the gap becoming too large. Channels like ITV2,3,4 really should have HD options as a base service now, they're hardly new channels these days!

While what Tivo can do may be great, if it cannot access content or have content available in HD format, it will still be seen as the weaker box to Sky+. If VM can access new/HD content via the Internet link rather than signing up to channels then that could be another approach but expect that potential for specialist or premium content, not basic stuff like ITV2,3,4 just as an example.

Re: General TiVo Discussion Part 2
 

TIVo man he arrive!!!
started 11:50 am
will keep you updated

Re: General TiVo Discussion Part 2
 

Just got a call will be here in 30mins

Re: General TiVo Discussion Part 2
 

Took less than an hour to install for me so will not be long now for you, but need to be patient on the EPG download, so give it a day to be sure you can use all services.

Re: General TiVo Discussion Part 2
 

Nice chap called at 9.30am to advise would be here within 2 hours. Ok so he came at 11.45am and was gone by 12.20pm and that was his 1st install as just had his training yesterday.
All went well, off to play with Tivo now :-D

Re: General TiVo Discussion Part 2
 

TIVo in and up and running
A few problems at first, couldn't get the viewing card to pair, and signal to the box was poor.
A Quick phone call, changed viewing card and all OK
Checked all channels & HD premium on new card - So off to play
:):):)

Re: General TiVo Discussion Part 2
 

I mentioned to the engineer that I had the V Box upstairs and I wanted the V+ that my Tivo was replacing to be moved upstairs so he could take away the V Box.
His jobsheet and PDA both just had down a straight install, despite me requesting the move at time of ordering Tivo and also confirmed this when I called yesterday.
Guy done it no bother though, took him 2 mins to do. Mentioned to him about the HD package I had on my V+ box and he said that would stay in the V+ upstairs and I would have HD on my Tivo too.. that doesn't seem right though?

Re: General TiVo Discussion Part 2
 

BenI tried that yesterdy but just get a message on the TiVo box saying that the request was receieved but the programme could not be scheduled to record because the TiVo box assumes I have no channel 0. I was trying to set up a recording on 108 and 113.

Re: General TiVo Discussion Part 2
 

Yes, there are some technical issues that Virgin are aware of with the Remote Record, they are being investigated

Re: General TiVo Discussion Part 2
 

Does that mean my issue with the channel 0 message is a known problem and being sorted?

Re: General TiVo Discussion Part 2
 

Nope - got it to work for volume and mute. The only time it turned TV off/on was when programming it to find its own code. Would love it if it did work as that's the only think I miss from the old V-box/shark remote days.

edit to add...

w00t!! TY for that. I wasn't holding it down long enough so it was just turning the box on and off so I figured it wasn't the right button (and on another thread someone said hold the TV button which didn't work)

works now!!

Re: General TiVo Discussion Part 2
 

My TiVo remote turns the TV off if I hold the power button down

Re: General TiVo Discussion Part 2
 

Mine is the same you need to press and hold down the power button .

Re: General TiVo Discussion Part 2
 

Had my TiVo installed this morning (and my existing V HD + box moved to the bedroom to replace my standard existing V HD that was in there).

Had a little play with it, very quickly as had to leave soon after for a couple of days, but it all seemed very impressive!

Shame though that when I went online later to try and send over some recordings, the online TV guide's ability to set recordings onto our TiVo's isnt working today :-(

Cant wait to play with it all properly once up and running.

Reece

Re: General TiVo Discussion Part 2
 

Blimey, that took a while.

My account wasn't set up for TiVo, then the 1st box installed kept re-booting. Took them over a hour to fix it those issues.

Playing with my new toy now. I'm sure I have the same issue as reported by other posters, regarding no VOD content slowing up in searches. For instance, I can watch Smallville on TV Choice on Demand, but I can't find the option to watch it via VOD from a search - that only reveals upcoming Smallville episodes from the EPG.

The SD image is softer (on my Samsung 40" C650, picture set at 720p) but not to the point of "Oh my Gawd, that's SOFT!"

So far, the speed of the box is OK. One or two brief pauses here and there, nothing too serious.

Running into the PIN issue already. At one point, the Tivo thought that BBC 1 was a adult channel :erm:, and insisted that I enter a PIN to watch that channel, that issue seems to have gone away since.

Re: General TiVo Discussion Part 2
 

Are you sure that it was BBC 1 and not the BIG,BUBBLY and CURVY 1 channel:erm::erm::D:D:D:D

Re: General TiVo Discussion Part 2
 

I was only trying to watch the 1pm news, honest. :erm::)