Re: Think Broadband Ping Monitor Results (POST YOURS)
 

virgin saying my broadband has not got high utilization .

http://www.thinkbroadband.com/ping/s...5fa3b4e3c.html

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Sometimes it depends what the utilisation is like at the time you call, I'd use your graph as a reference and ask them to check upstream AND downstream at the times your graph looks pants.

From memory I think they can check back 3 days or so but if you get fobbed off use the ceo's office route

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Also depends on what Martin_Dee was doing on his own connection. That has a marked effect on TBB.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Just on this and facebook.

Attachment 24361

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Goes without saying that browsing a few web pages like those would not be causing that graph.

Keep in mind VM have been known to say there are no overutilisation problems even if they can see the problem is kissing the threshold of the point it can be passed on to the network team. Other VM staff on the other hand will say they can see the issue but it hasn't breached the limits. Not sure why there is such a discrepancy between staff on the same problem sometimes.

Bottom line, don't trust VM when they say their is no overutilasation problems.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Agreed, and it was my first thought when looking how abrupt the spikes are, I just assumed the op would know when they were spanking their own connection Seph :)

It might warrant further investigation by the op

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Mine has been going crazy recently!

http://www.thinkbroadband.com/ping/s...25-03-2013.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Reboot the super hub

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Modem mode is the long term answer.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

:D

http://www.thinkbroadband.com/ping/s...27-03-2013.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Easy to imagine miniature smurfs using off-road bikes to navigate the green terrain with yellow rescue me flares are set off behind them.

That graph is a complete mess!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

What's more, there's a negative ramp. Haven't seen that before.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Well after signing back up to VM after a year out at Sky here's my graph.

Slightly worse than it used to be but i do now have the superhub where as before i had the VMNG300. Wish i had kept it ;)
http://www.thinkbroadband.com/ping/s...28-03-2013.png

Here's my Sky ADSL one from a few days before i was disconnected.

http://www.thinkbroadband.com/ping/s...19-03-2013.png