Originally Posted by Asian Channel (Post 35603091)

****** from insider****** **** DO NOT POST UNTIL AFTER 8PM ********

&&&&&&&&&&&&&&&&&&&&&&&&&& DO NOT POST UNTIL AFTER 8PM &&&&&&&&&&&&&&&


I just finished my shift in the Wythenshawe call centre we have had 50 -60 calls queuing all day all about bt sports

On Thursday I said in my e-mail virgin are having a football day we have been told to dress as footballers.

there has been about 12 e-mails flying about for overtime on Thursday for retention calls the more we save the more tickets we get to Manchester united Manchester city matches.

we have also been told that a video conference will happen with bt at 22.15 tonight from hook in Hampshire.

in the retentions department we have been told that if a customer really wants to leave we may be able to offer sky sports half price for 6 months but not in hd. or a broadband upgrade or spotify free

our comms department are saying that virgin is looking to launch bt on the 17th august

I have spoken to the network team (head end ) Bromley they told me they have been told to allocate 4 channels for the 12th August for a slate and when I was messing around on our test boxes hear in the faults dept. channels 992 993 both showing a picture of the bt tower in London saying (bt feed ) mpeg


This is from my insider in Manchester. (C) 2013 Asian Channel

Originally Posted by Gavin-D (Post 35603138)

Same here

Originally Posted by howardmicks (Post 35603139)

What a load of twaddle poor desperation tactics to keep customers as long as they can

Originally Posted by denphone (Post 35603141)

Well l am to beddy bye now so good night everybody and lets hope a miracle happens on judgement day.:sleeping::tired::waving::sleep:

Originally Posted by dougiemacc (Post 35603144)

Hi, I am new to the forum, although I have read posts for many weeks.
Just thought I would let you know that I chatted to one of the employyes on the BT website, as follows:

We are now routing you to one of our chat team...
Welcome to BT, the most complete broadband provider. You are now connected with Elizabeth.
Dougie: I am currently with virgin and want BT sport, I imagine it will not be available on that platform?
Elizabeth: Unfortunately not at the moment
Dougie: But they are in talks at the moment - so I imagine I will have to wait and see?
Elizabeth: We do plan to introduce this but we do not have a date for this at the moment
Dougie: I understand - but is this likely to be sooner rather than later. I dont mind paying for it on Virgin?
Elizabeth: I unfortunately do not have any idea when it will be available at the moment

Originally Posted by dougiemacc (Post 35603144)

Hi, I am new to the forum, although I have read posts for many weeks.
Just thought I would let you know that I chatted to one of the employyes on the BT website, as follows:

We are now routing you to one of our chat team...
Welcome to BT, the most complete broadband provider. You are now connected with Elizabeth.
Dougie: I am currently with virgin and want BT sport, I imagine it will not be available on that platform?
Elizabeth: Unfortunately not at the moment
Dougie: But they are in talks at the moment - so I imagine I will have to wait and see?
Elizabeth: We do plan to introduce this but we do not have a date for this at the moment
Dougie: I understand - but is this likely to be sooner rather than later. I dont mind paying for it on Virgin?
Elizabeth: I unfortunately do not have any idea when it will be available at the moment

Originally Posted by Media Boy (Post 35603133)

My insider cant back him up.

I got an PM from them at 9.50pm.

Originally Posted by dougiemacc (Post 35603148)

Thanks - good to be involved in all the speculation ;)

Originally Posted by Asian Channel (Post 35603149)

I would hate to be bomber tomorrow