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-   Virgin Media TV Service (https://www.cableforum.uk/board/forumdisplay.php?f=11)
-   -   Tivo V6 : Virgin Media V6 - Powered by TiVo(new STB) (https://www.cableforum.uk/board/showthread.php?t=33702913)

RobboEdin 14-03-2018 20:59
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
The remote is fine.
Placed buttons down, it sits flat and is the correct way up for picking it up.

Mad Max 14-03-2018 21:22
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Just recently we have been getting pixelation problems, it's more noticeable when watching football on Sky and BT HD channels, as far as I am aware pixelation occurs when the incoming signal to your TV is weak or incomplete, so can anyone throw some light on this problem, as it has only just started in the last week or so.


Thx.

---------- Post added at 20:22 ---------- Previous post was at 20:20 ----------

Quote:
Originally Posted by RobboEdin (Post 35940717)
The remote is fine.
Placed buttons down, it sits flat and is the correct way up for picking it up.
Ah, never thought of putting it down that way, thanks Rob....:)

spiderplant 14-03-2018 21:23
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:
Originally Posted by Mad Max (Post 35940721)
Just recently we have been getting pixelation problems, it's more noticeable when watching football on Sky and BT HD channels, as far as I am aware pixelation occurs when the incoming signal to your TV is weak or incomplete, so can anyone throw some light on this problem, as it has only just started in the last week or so.
Yes, usually a poor signal. You need a technician visit.

Mad Max 14-03-2018 21:34
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:
Originally Posted by spiderplant (Post 35940723)
Yes, usually a poor signal. You need a technician visit.

Ok thanks, SP.....:)

Raider999 14-03-2018 21:58
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:
Originally Posted by Mr K (Post 35940703)
A nice flat remote would be nice. VMs peanut thing always ends up on the floor...
Just had to pick mine up and re-assemble so can identify with that

---------- Post added at 20:58 ---------- Previous post was at 20:54 ----------

Quote:
Originally Posted by Mad Max (Post 35940721)
Just recently we have been getting pixelation problems, it's more noticeable when watching football on Sky and BT HD channels, as far as I am aware pixelation occurs when the incoming signal to your TV is weak or incomplete, so can anyone throw some light on this problem, as it has only just started in the last week or so.


Thx.[COLOR="Silver"]


Had this myself, technician came went to box in street came back and all was well - solution was moving me towards top of box (apparently those at top get stronger signals to house!)

Problem as I see it is were others all moved down one or was it a one for one swap?

What happens if another technician comes later and you get moved back down to resolve someone else's problem?

Seems a very strange setup - you would have thought all would be the same?

punkrock101 14-03-2018 22:47
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Reason I asked as the current remote is TiVo centric you’d end up with useless buttons like thumbs up and down keys... I’d prefer TiVo gui to be honest I seen horizon before and the gui is terrible compared to TiVo as a matter of a fact virgin should adapt hydra gui.

Doz007 14-03-2018 23:16
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:
Originally Posted by punkrock101 (Post 35940739)
Reason I asked as the current remote is TiVo centric you’d end up with useless buttons like thumbs up and down keys... I’d prefer TiVo gui to be honest I seen horizon before and the gui is terrible compared to TiVo as a matter of a fact virgin should adapt hydra gui.
Totally agree with this. I really like what TiVo have done with the Hydra UI.

spiderplant 14-03-2018 23:29
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:
Originally Posted by Raider999 (Post 35940729)
Had this myself, technician came went to box in street came back and all was well - solution was moving me towards top of box (apparently those at top get stronger signals to house!)

Problem as I see it is were others all moved down one or was it a one for one swap?

What happens if another technician comes later and you get moved back down to resolve someone else's problem?

Seems a very strange setup - you would have thought all would be the same?
They need a range of signal levels at the cabinet because the distance to the houses varies. Longer cables need more signal.

Hopefully there were some spare taps in your cabinet, so they didn't have to move someone else down to move yours up.

Mad Max 15-03-2018 00:01
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Can this be done remotely without the need for an engineer to visit? This has only happened since we got the V6 boxes, is this just a coincidence or could it be related?

cheekyangus 15-03-2018 00:20
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
I've noticed that if you check the signal levels and are tuned to HD channels they are getting significantly higher signal levels. Only noticed it recently as I too have had pixelisation more often, though it's now reduced/stopped in last week or so despite no change in signal levels.

spiderplant 15-03-2018 00:56
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:
Originally Posted by Mad Max (Post 35940749)
Can this be done remotely without the need for an engineer to visit? This has only happened since we got the V6 boxes, is this just a coincidence or could it be related?
No, it can't be done remotely. But before you call, just make sure all the connectors are tight. It might simply be a connector got disturbed when the new boxes were put in.

Quote:
Originally Posted by cheekyangus (Post 35940752)
I've noticed that if you check the signal levels and are tuned to HD channels they are getting significantly higher signal levels. Only noticed it recently as I too have had pixelisation more often, though it's now reduced/stopped in last week or so despite no change in signal levels.
Different frequencies will often have different signal levels. It's normal and the boxes are designed to cope with a wide range of levels.

The levels will also vary depending on the temperature. Maybe the pixellation was during the spell of very cold weather?

cheekyangus 15-03-2018 14:58
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:
Originally Posted by spiderplant (Post 35940756)
Different frequencies will often have different signal levels. It's normal and the boxes are designed to cope with a wide range of levels.

The levels will also vary depending on the temperature. Maybe the pixellation was during the spell of very cold weather?
Thanks spiderplant. :-)

That never occurred to me, I do think the pixelation coincided with it. The levels haven't changed though since the pixelation reduced/stopped.

V6 is due Monday so we'll see how they are then.

Gavin-D 15-03-2018 17:02
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Just reading through the t's and c's and it says

Quote:
TiVo: The monthly TiVo charge is £5 per TiVo box (on top of your Player TV, Mix TV, Fun TV or Full House TV package’). Content available to view depends on your TV package. TiVo box remains property of Virgin Media.
Should the page not also state an additional V6 will cost £7.50 a month?

BenMcr 15-03-2018 17:09
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
They're not always though - it depends on your bundle

For instance the VIP bundle includes an additional V6 box, but you're not charged an extra £7.50 on top of your quoted price.

The bit about the TiVo fee has been around since TiVo launched on Virgin Media - because it used to be an extra fee, and I believe it's also part of TiVo's requirements, so Virgin Media have to list it separately for legal reasons.

Raider999 15-03-2018 22:24
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:
Originally Posted by cheekyangus (Post 35940752)
I've noticed that if you check the signal levels and are tuned to HD channels they are getting significantly higher signal levels. Only noticed it recently as I too have had pixelisation more often, though it's now reduced/stopped in last week or so despite no change in signal levels.

According to my technician it is because V6 boxes can record 6 progs at once, therefore 2 boxes = 12 progs.

This is equivalent of 4 TiVo boxes so needs a better signal.

I don't know if there was a spare slot high up in the box or not - technician just said he had moved me up so I would get the quality of signal I needed.

I suppose it makes sense for distance to also be a factor, just seemed strange that the higher up you are the better signal you get.

Maybe this is because the top 1 takes what it needs then the 2nd etc, whilst those at the bottom get what's left?

Have to say on a Saturday particularly I am usually recording 5 or 6 HD progs on each box at any one time - so presumably needing a high quality signal?


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