Re: *ALL* ntl 10MB Discussion (Part 3)
 

I just changed from STB to SACM and got my 10Mb upgrade, even though the lady on the phone told me I wouldn't have it until December. I didn't even ask, I only wanted my PIN number. LoL

Here's my speedtest results.

http://www.adslguide.org.uk/tools/sp...d6e478ef5f4d1d

Nice speed :D

Had a bit of a rigmarole transferring my old email address and webspace over to the SACM Account, but all that is sorted now.

I'm still a very happy NTL Customer as I have been for 4 Years now :D

Cheers NTL and thank you to all the Support Staff and the nice Tech in India who sorted my problems. :D

:beer:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

correct :)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

It certainly doesn't, so far as I'm aware. The customer in this case may just have got himself on the £37 tariff, unless the CSR he dealt with was somehow senior enough to set some kind of special negotiated deal ... if that's even possible.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Just a thought! :confused:

If nothing has been finalised regarding 10mb, do the people who have been upgraded from 3mb (me) have a 30g or a 75g cap? because I wouldnt like to be bitten on the ass by NTL for 75g when I am only allowed 30.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

The current limit is 75G as it's only available at £37.99

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Thanks Paul.
I will turn me torrents back on ;)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Can anyone tell me if they know of anyone in the North-West area of Leicestershire who has been upgraded. Mine doesn't seem to be, no-one from the CS could tell me if the exchange has been done or not and the auto reg page won't let me do anything either...

Re: *ALL* ntl 10MB Discussion (Part 3)
 

got ntl 250 modem and 10Mb today... I am in belfast and im upgraded.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Should be getting UP TO 10 meg :angel:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

HEY GUYS,

Yesterday i called ntl and a stupid woman answered, i asked that i wanted 10mbit connection because my friends have it, they said that it was only a sample amount of testers that have it in my area, i asked for a sacm (i'm currently stb) and they said as my stb was fine i had to pay £50 for installation, so i put the phone down!

Today i called again, i asked if 10mbit was in my area, they said only testers have it and that i can't, i then asked if i could have a sacm and he said sure we can just change the way you recieve the internet for free (pakistan guy), he then put me through to sales (i thought the sales guy would deny that it was free) , the sales guy instantly said "So you want the 10meg?" i replied "indeed i do!" he's arranged for my modem to be installed on thursday for free and 10mbit upgrade!

funny what you get depending who you talk to!

Re: *ALL* ntl 10MB Discussion (Part 3)
 

God you people would think you were all hard done by!! Stop pestering the poor CS staff, most of them won't know about the 10MB as its not officially available to all custs so they probably won't have been given the training on the service, so stop giving them a hard time.

You have all been informed that it will be automatically upgraded at no change in price. Just give NTL time to sort out the network and arrange for it all to work smoothly before coming on here and moaning that you've been told different things and that your not getting the full speed all the time.

Good things come to those who wait.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

What a nice chap you sound like. Such a wonder why the first 'stupid woman' you spoke to didn't do exactly as you demanded first time really.... :rolleyes:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Hopefully you won't be surprised then, at the reaction on here to your post.

I would have welcomed you as a first poster, but the racist and misogynistic overtones in your message are not qualities I'd like to encourage on these forums... so sorry, I'll have to reserve that welcome for someone more deserving.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Please can you point out, where, in that person's post, there are 'racist overtones'?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I'm not so sure about 'racist', but why did the poster have to mention the race of the rep he talked to?

He didn't state what race he thought the 'stupid women' was, did he?....I take it you're OK with misogynism then.... :erm: