Re: Terrible performance Leicester (LE3)
 

12ms jitter at 9.30pm I can only dream off on VM.

Its laughable they have this kind of situation. Your area is about 5 minutes walk from me. So I would assume only need to do bit of digging to extend cable from a cab in your area to my cab and they offload my cab of my port on to yours to balance things out. My area has improved but its still under par.

http://www.pingtest.net/result/34245949.png
http://www.pingtest.net/result/34246068.png

Re: Terrible performance Leicester (LE3)
 

Yes weird indeed, all the tests show things are OK, but my experience does not.

Further investigation needed.

Re: Terrible performance Leicester (LE3)
 

was it slow before they moved you as well?

Re: Terrible performance Leicester (LE3)
 

Remember we were only activated to digital last year, thats why we are on separate parts of the network?

---------- Post added at 22:21 ---------- Previous post was at 22:17 ----------

I was put onto Overlay last year after legacy was crippled severely. Looks like all the early signups were on 10Mb and onto Legacy. Once I was swapped things were great for a few months. Then things started to slow again. Especially on uploads.

Now last week they guy at CEO's office did a "test" and that bumped me back to Legacy, things are slightly better than overlay, but not great.

I really want 30Mb, but not sure where I will be on the network for this.

Re: Terrible performance Leicester (LE3)
 

you will be where you are now. 30mbit and 50mbit share overlay.

Re: Terrible performance Leicester (LE3)
 

http://netalyzr.icsi.berkeley.edu/ if you want to share hints about why your experience might be bad despite good speed/ping tests.

Re: Terrible performance Leicester (LE3)
 

Sent PM with link to results, dont want to post details here!

Re: Terrible performance Leicester (LE3)
 

Whats with the flashing blue LED on the hub? Its very bright and annoying.

Flashes constantly even with no network activity?

---------- Post added at 07:42 ---------- Previous post was at 07:41 ----------

Sorry forgot its probably TBB ping monitor.

Re: Terrible performance Leicester (LE3)
 

Lol :)

Re: Terrible performance Leicester (LE3)
 

Packet loss for the last month shows that Legacy is poor compared to Overlay (I was bumped back to legacy on Feb 4th).

Upload speeds show the drop in Jan, then the upgrade yesterday.

Re: Terrible performance Leicester (LE3)
 

Yeah that blue light is way too bright, I covered it up to stop it keeping me awake since the superhub is in my bedroom.

Re: Terrible performance Leicester (LE3)
 

http://speed.io/pics/3957/6353/speed.io.png

http://www.thinkbroadband.com/ping/s...11-02-2011.png

Re: Terrible performance Leicester (LE3)
 

Not sure about this speedtest looks like Kaspersky seriously affects the tests.

With AV enabled

http://speed.io/pics/3957/6695/speed.io.png

https://www.cableforum.co.uk/images/...2011/02/79.png

Without AV enabled

http://speed.io/pics/3957/6743/speed.io.png

https://www.cableforum.co.uk/images/...2011/02/80.png

---------- Post added at 00:20 ---------- Previous post was at 00:19 ----------

https://www.cableforum.co.uk/images/...2011/02/44.png

Re: Terrible performance Leicester (LE3)
 

yeah your 24hr graph looks very good for VM's standards. You shouldnt be seeing VM side congestion issues in my view, and slow browsing may well be something your side such as AV http scanning. Since you run kaspersky I would lie blame at its door.

My graph since my outage today looks very good, but I am going to ring the CEO office tommorow before tech arrives to see if he can confirm a reseg has been done. Or if its my modem connecting as a one off to different upstream channel.

Re: Terrible performance Leicester (LE3)
 

Yes, I agree, Ill take it off and use Norton again, I got a 5 user 1 year license for £8 for Kaspersky so I suppose you get what you pay for!

Things are definitely going on round here, just what they are upto isnt clear though!