Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Low enough for me to encode a virtual slap and send it on it's way to you :p:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Replies with a virtual spank.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

:no:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I think that Thenry's getting jealous of the spanking so we'd better get back on topic :D

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

A mates 1Gb Hyperoptic connection.

http://www.thinkbroadband.com/ping/s...07-09-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

:shocked:

https://www.cableforum.co.uk/images/...2012/09/13.gif

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Given the fact that I've met you thenry I think it would be about time to return to the topic.
http://www.thinkbroadband.com/ping/s...07-09-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

ok :(

i see you had no fault earlier. strange as it has happened to you before.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Hi, only just found this forum after having months of trouble with my vm connection while trying to game at peak times.

Have done all the phone call checks and finally they have now said it is over ultilisation in my area and will let me know when the likely fix date will be.

2 weeks later and they still can't give me a date so i'm assuming it ain't gonna be anytime soon so have just ordered infinity.

Just thought i'd post my tbb graph so you might be able to confirm this is the problem.

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Looks like it, you made the right decision in switching over to infinity. The chances of that over utilization being sorted are slim and at any point in the near future even smaller.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Usually takes VM 30-120 days to fix problems like these, if ever.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I am supposed to be on 30 Mbps!!!!!!
Ping 65ms download 7Mbps upload 2.6Mbps
michael

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I'd say Virgin Media is a lucky dip - I've had no problems myself but it seems if you ever had the dreaded contention issues you may as well leave - I can't say I've ever seen anyone report Virgin fixing them, with the exception of them being lucky enough to end up on a different set of channels.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I have had improvements but they all temporary only, it can range from 1 month to several months. The closest I came to what I considered an acceptable service is when they finished the upstream upgrades for the 10:1 changes, there was then a period of 4 months or so between those upgrades and when they changed modem configs for the increased speeds, most of that 4 months was a very good service however congestion had started creeping in just before they changed the configs so what happened after was easily predicted.

All of my recent discussions with the CEO office indicated to me they were not doing any upgrade work in my area for congestion relief instead the relief dates quoted matched up with planned upgrade work for new products and VM were treating that also as satisfactory for congestion relief.

Some discussions got partially heated and in depth, I did at least twice manage to talk to them about neighbouring segments and such but when it came down to the question as to why one segment had such good performance and another didnt and was still considered not high utilisation there was a simple refusal to answer the question, I have shown them graphs from my connection and showed them graphs from other VM connections on good segments so they could see comparisons which got an acknowledgment of things not been good enough but in terms of resolution to congestion nothing is forthcoming.

All I got was a explanation saying the entire leics backend was congested with the main shared pipe needing an upgrade, that may well be true given some problems I have seen but I dont think that was the main reason for my problems and they were just side stepping the fact that VMs target utilisation figures are too high.

Although my connection is still clearly congested, it has been in the past far worse, prior to that very good 4 months service I had I had several months of aweful service, and when on the old docsis1 network it was so bad that even light web usage was problematic and any kind of web streaming simply didnt work due to a lack of bandwidth. During that period my tbb graph wasnt as bad as some graphs I have seen so god knows how bad those connections are to use.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

They do get fixed but it certainly isn't fast. Mine went bad late last year and I got a date early this year. There was a partial fix and VM closed the open fault but things were still not right. Rather than ditch VM and go to ADSL which would have involved a long phone line contract I dropped speed to 10Mbps with the intention of moving to Infinity when it became available to me. By the time I could get Infinity the congestion was fixed but I would still have moved if BT hadn't screwed me around by failing to turn up to do the install so I cancelled Infinity and took a VM upgrade to 60 instead - 12 month contract - if VM screw up during that time then maybe I'll give BT another chance but I'm no fan of either company.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

can sum1 on btinfinity use ping plotter pro to the bbc over a period of time and post a graph of each hop thanks will compare post sume virgin if u can

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

big problems again on network
but even default gateway is messed up.

http://www.thinkbroadband.com/ping/s...19-09-2012.pnghttp://www.thinkbroadband.com/ping/s...19-09-2012.png
got booted at 11am but was not using it then.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Same issue here, net has been dreadfully slow since 7pm on the dot... getting like 500kbps download. pages are loading as a crawl but upload seems not so bad when uploading pics.

http://www.thinkbroadband.com/ping/s...19-09-2012.png

* The other issues today was them implementing upstream bonding, I now have two upstream channels, I thought this evenings issue was related but it doesn't seem so, seems far more widespread!

https://www.cableforum.co.uk/images/...2012/09/25.pnghttps://www.cableforum.co.uk/images/...2012/09/26.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

my 50 mb connection this evening, looking the worst i ever seen it.

http://www.thinkbroadband.com/ping/s...19-09-2012.png

Good job i've canceled and gone to sky fibre, you would think !!
http://www.thinkbroadband.com/ping/s...19-09-2012.png

Goes to show the grass aint always greener!!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Last time i saw this it was an issue at Thinkbroadband.

[img]Download Failed (1)[/img]

https://www.cableforum.co.uk/images/...2012/09/24.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...9-09-2012.html same here huddersfield , webpages barely loading and freezing and pooor speeds high latency paying over 120 quid for virgin bs services

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Not only has it x5 the ping time but download has been cut by 33%.
I realy want to avoid going to that VM forum but might have to...

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...19-09-2012.png

http://www.thinkbroadband.com/ping/s...19-09-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

hmmm all the graphs shown on here , show every ones interent going tits up at 7 pm.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Nipple up only on BT Infinity in my case.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Someone from the VM forums directed me here.

https://www.cableforum.co.uk/images/...2012/09/19.png
They're saying it's the router but, looking at some of the other replies, I remain sceptical.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

It's the packet loss that needs looking at. Your modem stats may provide a clue as to whether it's in the circuit.

You could switch that wretched SH to router mode briefly and test TBB from there. That's be an acid test. And if you're talking to India, forget it. C|all during the day and hang up till you get a UK agent.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

And the work experience kid notices the engineer pulled out a wire and said where does this go...

Hope thats the end of that for the month...
The PS3 will have to download every thing tomorrow now..

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...19-09-2012.png

http://www.thinkbroadband.com/ping/s...19-09-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Its definitely a Virgin problem though yeah, just like last time? Impressive how they can cause routing issues inside an independent providers network, and even on Be*'s ADSL gateways! :shocked:

:rolleyes:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Indeed it does make me laugh than even when some knew its was not VM's this time they still went on as if it was VM's fault. :shrug:



Broadband experts my arse :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Something is going on!

Live Graph
https://www.cableforum.co.uk/images/...2012/12/59.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

My Jack Dins AST showed abysmal upload and poor downloads between 19:30 and 22:30 so it was more than TBB at fault.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I had exactly the same so nothing local as I'm 250+ miles away from you

Also I had a dropout for about 20 minutes at about 1:20 (superhub time so probably gmt)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...2012/09/18.png

Internet was so sluggish last night too.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

iOS 6 anyone?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Was he not pointing the finger at iOS6? I was wondering the same myself.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

nice hills ;)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I assumed the reference to be the impact of mass downloading of IOS 6 globally on Tbb ping monitoring - on topic?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Doubtful, not unless the TBB servers and iOS download servers where very close to each other, I can though understand the original comment now.. Just goes to show how a little more detail and perhaps a quote can avoid confusion

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Given that O2/Be backbones and certain lines to France were also affected, this incident does seem to have a bit of a wider scope than "very close to each other".

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

So why would a ping from only 80.249.99.164 which is only 3 jumps outside of VM's network be effected by a download of iOS6? Is there any history for a software release to effect ping times across a couple of countries?

Surely (yes I am calling you Shirley :p: ) the server bottlenecks would have stopped the backbones getting saturated unless of course the requests themselves are the cause? Perhaps you can explain more..please.. :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Does anyone know where the bottleneck was, i.e. did anyone so a few tracerts last night. Maybe people across the world downloading iOS6 saturated a couple of peering links?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I was, sorry if it was a bit vague.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I didn't say anything about iOS6, I only said the issue was more widespread than "very close". As for jumps - the most critical jumps don't show up on traceroutes. And lest not forget, Moscow and New York are "only" 3 jumps outside of VM's network as well.

While I little care about iOS6 or its effects on the internet, I think you've got server bottlenecks and backbones the wrong way round. Servers have far more capacity than the switches they are connected to, and those switches have far more capacity than the routers or backbones they are in turn connected to.

For example one datacentre may have 1000 servers with 1-4Gbps capacity each, hooked up to 64 10Gbps switches hooked up to 40Gbps of internet.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...0-09-2012.html

Looks like it's doing it again tonight.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

:rolleyes: This is getting ridiculous... One night, sure I can live with that, but two in a row is just plain unacceptable. my speeds are decreasing as the ping on that chart gets higher. 55ms right now with a speed of 90 down 8.87 up...

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Same here again so that discounts iOS6 downloads but points towards something being altered/started at the exact same time

---------- Post added at 19:11 ---------- Previous post was at 19:10 ----------

Thanks for the more detailed explanation :tu:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

looks to me like the graphs are normalizing already so I am guessing VM must have changed the routing around what ever is causing the issue?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...2012/09/17.png

---------- Post added at 20:41 ---------- Previous post was at 20:40 ----------


Mine looks very similar to the one above again..

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I had the same high Minimum Latency last night it seems.

any idea what causes that? been an ongoing issue over the last week

http://www.thinkbroadband.com/ping/s...20-09-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I got the 6-8pm spike but I also got a load of US congestion around it followed by ongoing congestion to now till nearly 2am, so looks like my new US channel didnt work well for long, a torrenter has followed me onto the channel. Seems the spike made others channel hop to try and get round it. :(

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Getting a little bit of Packet Loss

http://www.thinkbroadband.com/ping/s...9c82e93f6.html

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...21-09-2012.png
The routing fix seams to be holding this time. The default gateways even back to normal..Might still be Knacked else were... but normal service no spike yet... for me..

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

This is what happens when you don't pay attention to your monitor for a few days!
Gone from 5 downstream to 6 downstream, and from 1 upstream, to 2 upstream. Stats and graphs below.

Downstream Channels
Lock Status Channel ID Frequency Modulation Rx Power SNR Pre RS Errors Post RS Errors
Locked 35 299000000 Hz QAM256 0.4 dBmV 39.4 dB 48026 78
Locked 33 283000000 Hz QAM256 0.7 dBmV 39.1 dB 60526 104
Locked 34 291000000 Hz QAM256 0.8 dBmV 39.4 dB 114783 75
Locked 36 307000000 Hz QAM256 -0.9 dBmV 38.2 dB 516064 24
Locked 37 315000000 Hz QAM256 0.1 dBmV 38.5 dB 125264 30
Locked 38 323000000 Hz QAM256 0.0 dBmV 38.3 dB 27727 9

Upstream Channels
Lock Status Channel ID Frequency Modulation Tx Power Mode Channel Bandwidth Symbol Rate
Locked 43 27400000 Hz ATDMA 35.5 dBmV 16QAM 6400000 20480 Kbits/sec
Locked 42 35800000 Hz ATDMA 37.3 dBmV 16QAM 6400000 20480 Kbits/sec

http://www.thinkbroadband.com/ping/s...19-09-2012.png
(No idea what happened here, judging by the comments on this thread, looks like a TBB issue.)

http://www.thinkbroadband.com/ping/s...20-09-2012.png

(Virgin Media did well with not making me notice until after a few days. Had no idea the internet had been down, usually I do!)

http://www.thinkbroadband.com/ping/s...21-09-2012.png


Haven't really noticed a difference in browsing or anything, though.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

@ Neo-Tech
You should be ready for 60/6 soon then.
let us know how it goes... might want to upgrade..

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Attachment 23838

I didn't have a think broadband ping monitor, but I think this shows that the Gillingham area seems to be fine (100mbit)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Has the 8 - 10 hump returned generally or just to my neck of the woods?

[img]Download Failed (1)[/img]

I wasn't even at home this day and there are several others pretty much the same.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I've been getting the same the past week or so (Northants nrte22 UBR)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Just thought id share mine, looking at all these virgin graphs is getting boring :D

https://www.cableforum.co.uk/images/local/2012/09/9.png

---------- Post added at 13:48 ---------- Previous post was at 13:48 ----------

PS thats under heavy use :D

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

qasdfdsaq.com/ping says it's just you

---------- Post added at 14:15 ---------- Previous post was at 14:12 ----------

Yeah, all those damn virgins.

P.S. I wonder if Sky's MER incorporates some kind of ack/feedback mechanism, as you have a higher maximum ping but lower packet loss than I do.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Bearing in mind thats while 3 computers are downloading 'all the internets'

There are also other factors. If you look at 8pm, before we started hammering it, the jitter is pretty much flat, but before that I had to do some tidying up, then messing about trying to get the E4200 online, and ended up unplugging it about 3 or 4 times, and with DLM active I may have interleaving enabled, cant really tell at the moment. More will be known when I hack the OR modem and connect my lovely E4200 ;)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Sounds like quite moderately localised then. I was on 22 but I'm on NRTE25 now.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

It's more a consistent thing among all Sky routers, with the fluff being worse at off peak periods (e.g. 4am-12pm on your graph)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

craig does your ip stay the same when you dont disconnect?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

here is my graph for virgin been like it for a few weeks now

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

lovely

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Yeah, it stays the same even if I do, over on sky user they say if you use the same MAC address then your IP stays the same

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

thats better than BT then.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Looks like something has sorted it out.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

The misery has returned to Shepherd's Bush.

[img]Download Failed (1)[/img]

Was OK from the end of January up until mid-August.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

To me that looks very odd as the min and avg seem to stay relatively low compared to the max.

Still, not good.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

heavy downstream

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

looks like both up and down are being hammered

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Doubt I'll be upgrading to 60. Quite happy with 30, only been capped three times on an evening once, so not a heavy downloader as such. Though I tend to keep my downloads for after 9PM, habit now thanks to 10Mb capping.

Except this happened the other day:
http://www.thinkbroadband.com/ping/s...25-09-2012.png

http://www.thinkbroadband.com/ping/s...26-09-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Looks like something has gone wrong

http://www.thinkbroadband.com/ping/s...afae2cae2.html

https://www.cableforum.co.uk/images/local/2012/09/2.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

The TBB spikes seem to be network wide affecting only VM graphs

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

just run a speedtest on http://speedtest4.virginmedia.com and speed looks good ?

http://puu.sh/1ab0p

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Live Graph
https://www.cableforum.co.uk/images/...2012/12/59.png

:confused:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Live graph as well:

https://www.cableforum.co.uk/images/local/2012/09/1.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Did anyone figure out what happened? Seems to be a national problem with all VM graphs:

Ping-a-tron

and hasnt affected any other ISP

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Lol Craigy, why do you always have to copy my ideas and plonk some flashy graphics on top

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Default gateway did not get hit yesterday.
http://www.thinkbroadband.com/ping/m...30-09-2012.png
But today ive got slower pings again...
https://www.cableforum.co.uk/images/...2013/03/41.png
(This might be congestion for the first time ever)...
which is then mirrored in my router....
[IMG][/IMG]
Loads of packet loss for the first time....

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Lol qasdsaqy when have I ever done that before :p:

Half yours are dead and I wanted to add some to the collection :angel:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

That's cause I've been too lazy to update them for a while. Been busy trying to figure out why the Superhub wifi antennas are designed for the wrong frequency...

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

But still... I havent done it before

And I think your research warrants a thread of its own

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Yeah you have, I'm just too lazy to dig out a year old thread...

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

craig you can add my graph to yours, I dont know where you got all those from tho.

more fun last night with a waterfall on my graph.

http://www.thinkbroadband.com/ping/s...01-10-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

What frequency is it designed for??

Anyone got an antenna analyser that can go beyond 5Ghz to put on one??

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Just tell me what it was i honestly dont remember :p:

---------- Post added at 12:12 ---------- Previous post was at 12:12 ----------

ill add it this evening, got a few more to add as well ;)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

There we go, a total of 63 graphs

Well, 62 seeing as qas' has died ;)

Pingy Thingy

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Hey Craig

Two more if you want them, both VM, both in Wakefield. Mine's 100/10, my Mum's 60/3.

https://www.cableforum.co.uk/images/...2012/10/54.png

The regular spikes are the ICM broadband speedtest thingy.

https://www.cableforum.co.uk/images/...2012/10/73.png

Cheers

Grim

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

2.8 and 5.8Ghz in free space, both about 400Mhz too high. Mounting it in the plastic case reduces resonant frequency by about 200Mhz but it's still 200Mhz off, and still less effective than a broken paperclip at the frequency wifi works at...

All OT though. That's for another thread as craigy suggested ;)