Originally Posted by Mad Max (Post 35918057)

Ok guys could do with some help here from users of the V6, I don't want to call out an engineer if I can fix this myself, so here goes, all was working perfectly well on all TV's last night, but this morning none of the TV's were working via the V6 boxes, I was getting a good WiFi signal as I was able to access Netflix from my main TV, so WiFi was not the problem, but what I did notice was that the V6 boxes all had a red light showing instead of a white light, when I tried to get my other TV working I had a message on the screen saying "No Signal", I had to go out for an hour, and when I came back home I tried the TV's once again and all were working fine, and all the boxes were showing a white light at the front, so can anyone help me here and suggest what the problem may be, I don't want this to be continually happening, thanks.

Originally Posted by spiderplant (Post 35918065)

They are putting themselves into power saving mode. If you don't want this to happen, go into Home -> Help & Settings -> Settings -> Devices -> Power Saving, and select "Always On"

Originally Posted by Mad Max (Post 35918066)

Can you tell me why they eventually come on?

Originally Posted by spiderplant (Post 35918067)

Had you pressed a button? It takes about 30 seconds to come out of power-saving mode when you wake them up.

They will also come out of power-saving by themselves periodically to see if anything needs doing.

Originally Posted by Mad Max (Post 35918073)

Not on the V6, no, do you mean any button, like the TV on button for instance?

Originally Posted by Mad Max (Post 35919549)

I have noticed that since my V6 boxes were fitted I have a slight lip sync problem, I never had this with my old TiVo box or my V+ boxes, anyone know if this is a common problem?

Originally Posted by OLD BOY (Post 35919550)

It's not a problem I have ever experienced on the V6s, but when it happened once on my old Tivo, a re-boot fixed it.

Are you only getting this problem on certain channels, and on both V6s?

Originally Posted by Mad Max (Post 35919552)

I've only seen it on one box so far, OB, I was watching the BBC news at 1pm, and there was a defo lip sync problem, i'll have a look at the other 2 boxes later.

Originally Posted by spiderplant (Post 35919554)

Which channel? Is it a direct HDMI connection from V6 to TV, and you get the sound from the TV speakers?

For startes, try changing the Dolby setting on the V6

Originally Posted by Mad Max (Post 35919558)

Hi, SP, yes it is a direct HDMI connection from V6 to TV, and yes the sound is from the TV speakers.

Originally Posted by spiderplant (Post 35919583)

OK, so does changing the Dolby setting help?