Cable Forum - Tivo V6 Virgin Media V6 - Powered by TiVo(new STB)

Yes, installing the box before phoning can cause issues.

That's why the number is on the outside of the box and there are lots of 'Phone first' warnings in the self install guide.

Yep, no excuses from me, and when I self-installed my V6 box today, the first thing I did was phone the activation number :)

jb66	28-06-2017 00:05

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by Pbryanw (Post 35905332)

Yep, no excuses from me, and when I self-installed my V6 box today, the first thing I did was phone the activation number :)

I normally install the v6 before activating. It takes ages for the downloads so may as well get the ball rolling

Gavin-D

04-07-2017 12:25

Re: Virgin Media V6 - Powered by TiVo(new STB)

Due to a fault, some customers may not be able to view some of the BBC Wimbledon multiscreen matches at the moment.

The estimated fix is tomorrow 05/07 at 12:00

trueblood

04-07-2017 13:28

Re: Virgin Media V6 - Powered by TiVo(new STB)

How long does it take a new V6 to make suggestions. The first one had not made any after 6 weeks, so it was swapped and now 2nd box still not making any either!. I copied series links and thumbs from old tivo via the manage tivo website both times. I also deleted all thumbs and made fresh ones, still wont make any. I have checked record suggestions is selected. My old tivo is making suggestions.

spiderplant

04-07-2017 14:35

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by trueblood (Post 35906124)

There is currently a fault that prevents some TiVos getting Suggestions. You need to report it to VM (but don't let them send a technician or new box!). Try posting a message at http://community.virginmedia.com/t5/...vice/bd-p/Tivo

---------- Post added at 13:35 ---------- Previous post was at 13:20 ----------

Quote:

Originally Posted by Gavin-D (Post 35906121)

Due to a fault, some customers may not be able to view some of the BBC Wimbledon multiscreen matches at the moment.

The estimated fix is tomorrow 05/07 at 12:00

This is believed to be fixed now. Is it still failing for anyone?

trueblood

04-07-2017 14:44

Re: Virgin Media V6 - Powered by TiVo(new STB)

Thanks Spiderplant

Gavin-D

10-07-2017 16:44

Re: Virgin Media V6 - Powered by TiVo(new STB)

On demand problems again

"Pictures may freeze or go blank on Catch Up TV and TV On Demand at the moment."

Estimated fix time Wednesday 21:55

spiderplant

10-07-2017 17:05

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by Gavin-D (Post 35907133)

On demand problems again

"Pictures may freeze or go blank on Catch Up TV and TV On Demand at the moment."

Estimated fix time Wednesday 21:55

Got the ticket number? I'd guess it's something specific to your region

Gavin-D

10-07-2017 18:29

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by spiderplant (Post 35907137)

Got the ticket number? I'd guess it's something specific to your region

Area 30 if that helps? hardly a week goes by without some on demand issues

Mad Max

10-07-2017 19:09

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by Gavin-D (Post 35907164)

Area 30 if that helps? hardly a week goes by without some on demand issues

Basically because its total garbage mate!

spiderplant

10-07-2017 20:39

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by Gavin-D (Post 35907164)

Area 30 if that helps?

Well that narrows it down to Grimsby, Leicester, Nottingham or Teesside, but I've tried random postcodes in each of those areas and no outages are shown at all, so either it is very localised, or is already fixed.

Is it working for you?

Gavin-D

10-07-2017 20:52

Re: Virgin Media V6 - Powered by TiVo(new STB)

1 Attachment(s)

Quote:

Originally Posted by spiderplant (Post 35907195)

It's the Teesside area DL1 postcode it is still showing on the service status page

I'll check it later once I get time

mhatter67

15-07-2017 20:03

Re: Virgin Media V6 - Powered by TiVo(new STB)

Interesting the latest PPV from ITV is only available on TiVo or V6 boxes, seems like V+ owners are slowly being offered an inferior service/offerings!

OLD BOY

16-07-2017 01:35

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by mhatter67 (Post 35907985)

Interesting the latest PPV from ITV is only available on TiVo or V6 boxes, seems like V+ owners are slowly being offered an inferior service/offerings!

Presumably, it is just because the V+ is unable to cope with the latest technology, although I am no expert on this.

Best get a V6, I think.

Chad	16-07-2017 17:42

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by mhatter67 (Post 35907985)

Interesting the latest PPV from ITV is only available on TiVo or V6 boxes, seems like V+ owners are slowly being offered an inferior service/offerings!

V+ doesn't appear to have long to go until it's phased out.

BT just recently pulled the plug on their BT Vision box. Customers had 2 choices. Either upgrade to Youview for free or leave.

http://community.virginmedia.com/t5/...d/td-p/3405675

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