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-   -   Virgin Media Homeworks 300Mb (https://www.cableforum.uk/board/showthread.php?t=33702597)

23prince 20-04-2016 13:10

Re: Virgin Media Homeworks 300Mb
 
I think the fact your account is pending a disconnect is the more shocking part of it all.

Synthetic 20-04-2016 13:11

Re: Virgin Media Homeworks 300Mb
 
Quote:

Originally Posted by 23prince (Post 35833416)
I think the fact your account is pending a disconnect is the more shocking part of it all.

Yeah - How exactly did this come about :( When I first saw it I thought it was some kind of early termination fee cause they think you're leaving them.

23prince 20-04-2016 14:29

Re: Virgin Media Homeworks 300Mb
 
I guess we will find out when Jordan returns.

JordanTheToaster 20-04-2016 17:03

Re: Virgin Media Homeworks 300Mb
 
I only managed to get £10 off out of them before my phone quit the call due to me having no credit and then tell me i have 140 megs left of data, what a great day this is.

23prince 20-04-2016 17:13

Re: Virgin Media Homeworks 300Mb
 
Can't they give you a cheap sim only deal to go with your BB? then you wouldn't have that problem.

JordanTheToaster 20-04-2016 18:03

Re: Virgin Media Homeworks 300Mb
 
Quote:

Originally Posted by 23prince (Post 35833457)
Can't they give you a cheap sim only deal to go with your BB? then you wouldn't have that problem.

I already have 3 phones each locked to either EE ID or Vodafone so that would be a pain in the ass.Not to mention every time i try to call in it just cuts off after i enter my account number now i will probably just use someone else's phone.

23prince 21-04-2016 12:23

Re: Virgin Media Homeworks 300Mb
 
ah fair enough i thought you had less minutes and that would benefit you

JordanTheToaster 21-04-2016 12:27

Re: Virgin Media Homeworks 300Mb
 
Quote:

Originally Posted by 23prince (Post 35833556)
ah fair enough i thought you had less minutes and that would benefit you

Scratch that just got payed so i'm just going pay them to get this over with, having no internet is killing me.

Kushan 21-04-2016 16:04

Re: Virgin Media Homeworks 300Mb
 
Do you not have a home phone to call them from?

JordanTheToaster 21-04-2016 18:44

Re: Virgin Media Homeworks 300Mb
 
Quote:

Originally Posted by Kushan (Post 35833595)
Do you not have a home phone to call them from?

No but i just can't be arsed at this point i payed and i got my internet back all that matters to me.

Kushan 21-04-2016 19:49

Re: Virgin Media Homeworks 300Mb
 
Wait never mind that, what number did you ring? 0800 numbers should be free even from mobiles now.

JordanTheToaster 21-04-2016 20:25

Re: Virgin Media Homeworks 300Mb
 
Quote:

Originally Posted by Kushan (Post 35833630)
Wait never mind that, what number did you ring? 0800 numbers should be free even from mobiles now.

I found the 0800 and am kicking myself now but oh well lesson learned.

23prince 22-04-2016 12:49

Re: Virgin Media Homeworks 300Mb
 
i get free 0800 and 0345 on 3 but yes i was thinking the same. I am glad Kushan pointed that out.

Gobble 22-04-2016 14:31

Re: Virgin Media Homeworks 300Mb
 
Quote:

Originally Posted by 23prince (Post 35833713)
i get free 0800 and 0345 on 3 but yes i was thinking the same. I am glad Kushan pointed that out.

All UK Mobiles get free on 0800. 03 numbers are charged at national rate and are included in minute allowances, but some companies may give 03 numbers as free.

23prince 22-04-2016 22:34

Re: Virgin Media Homeworks 300Mb
 
Quote:

Originally Posted by JordanTheToaster (Post 35833641)
I found the 0800 and am kicking myself now but oh well lesson learned.


Did they say why your account was in a disconnect state? that's more important than any of it. Was it a billing issue or something they cocked up?


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