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-   -   Virgin Media to raise broadband and phone prices in Feb 2015 (https://www.cableforum.uk/board/showthread.php?t=33699404)

montehampster 05-01-2015 11:34

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
I cancelled my phone and TV on the 18th of December and although the month's notice meant I have the service until the 17th of January I got the box delivered before Xmas (it was in a plactic cover and thrown over my back gate with a note posted through the letterbox telling me there was a parcel in the garden!).

As I was taking the Xmas decorations down on Saturday and already had Sky reinstalled I disconnected the boxes and put them in the box supplied (one Tivo and one VHD box fit inside) and took it back to a collection point (a nearby convenience store). Its a throwback to the Generation Game putting it together but quite clever!

Unfortunately I omitted to include one of the viewing cards which I had to take out to get a spanner to the cable to disconnect the box. Don't know if they will want it back but I have emailed them.

I'd ring and check its on its way!

Kushan 05-01-2015 18:29

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
I'll be surprised if they notice, or indeed care.

one2escape 08-01-2015 09:49

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
Yeah with this increase got Sky Sports and Movies free for 3 months and netflix for 6.

Osem 08-01-2015 13:15

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
Out with the old, in with the new. I've just agreed a new package for slightly less than the new cost of my existing one.

The TV XL and unlimited calls packages remain, plus I get upgraded to Tivo box and BB upped to 152mb via a new superhub for £70.99. I also paid a year line rental up front (£144) which reduces the monthly payment to around £54 IIRC meaning I'll actually be paying the equivalent of £66 pm if my maths is correct. I also got a £20 credit on the account.

1andrew1 08-01-2015 13:48

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
Wonder if VM will follow in sister companty UPC Ireland's footsteps and announce a 240 Mbps service before February?
http://www.broadbandtvnews.com/2015/...est-broadband/

nashville 08-01-2015 13:54

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
I will have to watch my phone calls, been going over my limit lately

denphone 08-01-2015 14:09

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
Quote:

Originally Posted by 1andrew1 (Post 35751188)
Wonder if VM will follow in sister companty UPC Ireland's footsteps and announce a 240 Mbps service before February?
http://www.broadbandtvnews.com/2015/...est-broadband/

We shall see.

Ignitionnet 08-01-2015 15:03

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
Quote:

Originally Posted by 1andrew1 (Post 35751188)
Wonder if VM will follow in sister companty UPC Ireland's footsteps and announce a 240 Mbps service before February?
http://www.broadbandtvnews.com/2015/...est-broadband/

Nah.

dgcarter 10-01-2015 22:02

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
3rd price increase since the announcement of 'free' speed doubling. Still haven't got my speed doubled. New supplier installing monday. After 15 years I'm gone.

Mr K 12-01-2015 08:15

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
Quote:

Originally Posted by dgcarter (Post 35751844)
3rd price increase since the announcement of 'free' speed doubling. Still haven't got my speed doubled. New supplier installing monday. After 15 years I'm gone.

Don't blame you. It's a disgrace to increase the price for customers who haven't had their speed upgrade yet. The least they could do is freeze the price until you've been upgraded.

---------- Post added at 09:15 ---------- Previous post was at 09:13 ----------

Quote:

Originally Posted by Osem (Post 35751176)
Out with the old, in with the new. I've just agreed a new package for slightly less than the new cost of my existing one.

The TV XL and unlimited calls packages remain, plus I get upgraded to Tivo box and BB upped to 152mb via a new superhub for £70.99. I also paid a year line rental up front (£144) which reduces the monthly payment to around £54 IIRC meaning I'll actually be paying the equivalent of £66 pm if my maths is correct. I also got a £20 credit on the account.

You're still paying too much for that package. Ring them and cancel - a better deal will soon be offered.

BenMcr 12-01-2015 09:55

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
Quote:

Originally Posted by Mr K (Post 35752115)
Don't blame you. It's a disgrace to increase the price for customers who haven't had their speed upgrade yet. The least they could do is freeze the price until you've been upgraded.

The prices changes are not connected to the inclusive speed increases. Never have been.

Mr K 12-01-2015 10:12

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
Quote:

Originally Posted by BenMcr (Post 35752130)
The prices changes are not connected to the inclusive speed increases. Never have been.

They should be. Get more pay more, don't get more pay the same, makes sense to me.

johnathome 12-01-2015 15:33

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
Quote:

Originally Posted by Mr K (Post 35752115)

You're still paying too much for that package. Ring them and cancel - a better deal will soon be offered.

They offered me diddly squat so after 25 years it's gone.

It annoyed me so much that they didn't offer anything, even though i was paying more than it said on the website, that i'll never go back now.

They've lost me forever

Mr K 12-01-2015 17:09

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
Quote:

Originally Posted by johnathome (Post 35752193)
They offered me diddly squat so after 25 years it's gone.

It annoyed me so much that they didn't offer anything, even though i was paying more than it said on the website, that i'll never go back now.

They've lost me forever

You'll probably get a call in a few days time offering you a 'deal' now they know you mean business. All a bit of a farce really.

andy_m 14-01-2015 09:34

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
Quite. It wasn't until they had a request from another provider to port my phone number that I got a serious offer, which then left me with a bit of work to do to cancel my new provider. Hopefully next time they'll know better and offer me the best deal up front.


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