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-   Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)
-   -   [Update] ALL 20>30Mb upgrade discussion (https://www.cableforum.uk/board/showthread.php?t=33673990)

Dan_Man 21-01-2011 02:24
Re: 20 Mb/s to 30Mb/s free upgrade
 
I'm currently on 20mb and my new upload speed isn't due until Aug 2011. If I take the 30mb package (If it ever arrives) would I receive the 3mb upload speed straight away?......ta

whizzard 21-01-2011 02:35
Re: 20 Mb/s to 30Mb/s free upgrade
 
Quote:
Originally Posted by Dan_Man (Post 35156193)
I'm currently on 20mb and my new upload speed isn't due until Aug 2011. If I take the 30mb package (If it ever arrives) would I receive the 3mb upload speed straight away?......ta
No, until your area is upstream improved you will only receive 1mb.

browney 21-01-2011 10:30
Re: 20 Mb/s to 30Mb/s free upgrade
 
Placed my order last night...See what happens.

The-Kevster 21-01-2011 12:53
Re: 20 Mb/s to 30Mb/s free upgrade
 
I've had an email asking to phone.

Quote:
We'd like to talk to you to as it appears that some information that we need to process your order was missing. This will help us take the next steps towards getting signed up. So just call our team on 0800 052 7588.
The guy just said I wont have the service until 1st Feb but I should have the superhub early next week. Short conversation...

Pyr0 21-01-2011 14:57
Re: 20 Mb/s to 30Mb/s free upgrade
 
Lucky,
I was just told to ring back next week :-(

ileikcaek 21-01-2011 15:56
Re: 20 Mb/s to 30Mb/s free upgrade
 
I just checked the google webcache and if you click the button on that page it takes you to the usual order form (on vm's website) but for 30Mb, so it looks like it would still work and log the order if anybody were to try it!

Pyr0 21-01-2011 16:04
Re: 20 Mb/s to 30Mb/s free upgrade
 
Yes, I ordered thru the Google webcache link.
received 2 emails, 2nd one saying info missing and a phone number as shown above.
But when I tried calling, although the lady knew of the 30 meg, said I would have to call back again next week to order the superhub & activate

browney 21-01-2011 16:36
Re: 20 Mb/s to 30Mb/s free upgrade
 
I got put through to three different departments and had no luck

Nopanic 21-01-2011 16:40
Re: 20 Mb/s to 30Mb/s free upgrade
 
lol, just wait ..

qasdfdsaq 21-01-2011 16:48
Re: 20 Mb/s to 30Mb/s free upgrade
 
What he said ^^

You're not gonna get 30mb any faster by calling up incessantly or using l33t h4x to order through a disabled page on the website.

Peter_ 21-01-2011 16:53
Re: 20 Mb/s to 30Mb/s free upgrade
 
You will all have to wait for it to be officially announced because no matter how many times you follow that link you are not going to get an upgrade until it has been released so stop wasting your time on a dead link.

Nopanic 21-01-2011 17:06
Re: 20 Mb/s to 30Mb/s free upgrade
 
As above there are no service codes for 30 so you can't get it..

Pyr0 21-01-2011 17:45
Re: 20 Mb/s to 30Mb/s free upgrade
 
i wasn't expecting an immediate upgrade to 30, just wondered if i could have the superhub sent out early :p

Peter_ 21-01-2011 17:53
Re: 20 Mb/s to 30Mb/s free upgrade
 
Quote:
Originally Posted by Pyr0 (Post 35156407)
i wasn't expecting an immediate upgrade to 30, just wondered if i could have the superhub sent out early :p
Of course you can for a £75 fee so best to wait.;)

jtaylor06 21-01-2011 18:55
Re: 20 Mb/s to 30Mb/s free upgrade
 
Quote:
Originally Posted by Pyr0 (Post 35156337)
Yes, I ordered thru the Google webcache link.
received 2 emails, 2nd one saying info missing and a phone number as shown above.
But when I tried calling, although the lady knew of the 30 meg, said I would have to call back again next week to order the superhub & activate
Was it a lady with a heavy Liverpudlian accent and was also quiet?
I just rang up to have heard the same thing as apparently the order wasn't sent through.

Don't mind waiting though :)


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