Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Just checked my virgin media and order is on there, but ive not received any email with the details?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

If you are get getting two boxes this is OK

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Oh yes, VM are very good at agreeing to something and not doing it.

When it doesn't happen, you are made out to be a liar as "there's no notes on the account to verify what you are saying".

So a member of staff agrees to do something, doesn't do it or make any notes and then you are effectively called a liar.

I had this the other day about a refer a friend incentive from five years ago.

The Indian call centre told me that it had finally been sorted out, yet when I rang to see where the credit was, well....you can guess the rest.

This is the second time that i've referred a friend and the second time that i've had a problem taking years to resolve. I won't be doing it again and urge others not to bother.

They seem to take on the new customer and then not want to pay the incentive.

This goes directly against the WEEE directive:

http://www.hse.gov.uk/waste/waste-electrical.htm

There are plenty of places that will recycle old electrical equipment if you wish to do so.

IIRC this 'activation fee' nonsense started when mobile phone companies started doing it.

Sky then cottoned on, followed by Virgin Media.

It's simply a way to extract money for nothing from customers.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Give the Vhd boxes to the tech, they are still used.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Indeed.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

In regards to VHD, just curious but VM do not offer this box any more?

I have 1x VHD box in the house, and soon to be 3 V6 boxes... which I gather is the maximum allowed for V6 boxes.

So what happens when the VHD box fails and its no longer available for replacement?

will vm replace it with a V6 box? or should I phone them back up and keep a TiVo box to replace it now?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

i literally cannot speak to anyone intelligent. No one knows how to deal with the v6 box. I want to pay the installation fee. Yet every daft person keeps trying to change my package price monthly or charge me 200 odd quid.,

Anyone who has done the v6 challenge pm me and lets become friends as i report several complaints and tweets to virgin media.

Come on new best mate....pm me! lets do it!

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

At the moment you'd get another V-HD, but I expect at some point they'll start replacing them with TiVos.

Not that it's likely to fail. With no disc, no fan and no battery, there's not much to go wrong in a V-HD.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I ordered 10.30 this morning, and I can see the order on the track order option on My Virginmedia, but I have not received a confirmation email either

Might phone them again tomorrow.



Cheers
Kath

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

True but in saying that, I once unplugged one while moving the room around... then when plugged back in again it wouldn't work any more.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I orderd early this morning to no confirmation email and I cant even see it in my orders as it says we cant show you your orders at the moment nothing is ever as simple as it should be

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Can't see the point in rushing to get a V6, i'd rather wait a while until the inevitable bugs are sorted out.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

As a previous trialist, I would say I agree.

Only reason I jumped at it was because I want rid of the refurbished TiVo box which keeps failing.

And VM are doing a promotional offer presently... which may not be available later on, and with 3 boxes it reduced the cost significantly.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Just ordered; install on the 19th December. It's a straight swap for my Tivo. I had to move to the new equivalent of M+, but by tweaking my services a bit, saved £4.50 on what I was previously paying. Still getting 100 meg BB and unlimited phone.


They will replace my 1st gen Soperhub, which is in the bedroom, but not move it, as I have Ethernet going to the lounge, which worked perfectly with MRS when I had two Tivos.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

My VHD box has thrown a wobbly several times by getting stuck in the low power standby mode (red symbol only) It had to be unplugged for over a minute to get it to wake up again. Normally never put it in this mode.

The box runs pretty cool and that's always good for the reliability of electronics.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

That's a well-known software fault on the V-HD. There's no fix for it.

It needs a long mains reset because it will run for about 30 seconds on the power stored in the power supply capacitors. If you pull the power lead out of the back of the V-HD instead, it'll reset much quicker.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Ah, didn't know about that SW fault. Thanks SP. I do pull the plug on the back because the power block is buried behind the big telly in the snake pit on the floor.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Phoned them back up today and spoke to someone else, she said the price was correct. I mentioned that others had only paid £64 after having manned install credit applied but she said I'd already got £50 credit for the box being on XL tv to take it from £99 to £49 and it was £40 install and £14.99 activation she went off to check and came back and said that was the correct price

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Sorry the wording of my post wasn't quite correct. They didn't tell me to put the VHD boxes in the bin, they said I could "dispose" of them.

Guess that means I can take the boxes to my local recycling centre and dispose of it correctly.

---------- Post added at 10:20 ---------- Previous post was at 10:19 ----------

Not sure what has happened there then mate. Mine and a few others here had their manned installed credited.

I'm on VIP package, not sure if you are on same package on not, but that could be a factor...Just a guess though

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Does anyone know the height and width of the V6 box. The sizes quoted in various places don't match the pictures.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I'm on top TV package and 150mb Broadband, at least i'm getting a free upgrade to 200mb as well

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

passingbat how did you do it? This is EXACTLY what i want but i keep being told my package will go up and being told its hundreds of quid for installation.

Ive already emailed the CEO complaining since ive 8 different people now and 8 different quotes!

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Just ordered my 2 boxes, being installed in January. They said I'd get an email confirmation but I have not received that yet. How quick should it come through? Just want to make sure it all went through properly!

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I think a lot of people aren't getting the e-mails at the moment (possibly due to volume of orders)
Having said that I recently upgraded to 200mb broadband and it still took 3-4 days for the e-mail confirmation to come through.
Ordered the Tuesday evening, e-mail didn't arrive until late Sunday evening.

I got my v6 boxes ordered, but only after been told 3 different prices, twice being told my contract would go up.
After 2 hours with the online chat I finally got a price in line with other people £114 for 2 boxes and no contract increase.
Not being installed until Jan though :(

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Definitely should have got it for 64.95 then . And then should have got a discount on your install to bring it down to that price

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

OK cool that is good to know. I cannot remember the exact figure they gave me so will update once I have the email so that I don't provide misinformation, but sounds about right.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I haven't measured one, but this says 230mm x 153mm x 55mm, which sounds about right. It's about the same size as a SuperHub 3, or a V-HD, if you have one of those.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

if you have a TiVo box already you can extrapolate a rough measurement from this image.

https://www.cableforum.co.uk/images/local/2016/12/8.jpg

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Just managed to get through to an onshore call centre, I've been quoted just £49.95, she waived the activation fee also. We'll see what the email says. Increase in monthly fee by £3.78 to change from a V+ to a TiVo v6 but she managed to get it discounted by £3 for 6 months so just a 78p increase. I still think that's incorrect but I'm going to get rid of a Samsung V box at some point in the new year so I'm mess about with the package then.

Installation date: Sunday 11th December.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Many years ago, I was speaking to retentions about an issue and because I was a long term customer, they told me to always go through Retentions for anything.


I decided to renew my line rental saver and, at the same time, ask about the V6. I had to change to the new M+ equivalent package, but also dropped the 'Talk 08 2' freebie that VM gave me several years ago, which, apparently, I hardly used. That, plus my loyalty discount, made it slightly cheaper.


Also, because I've been with cable for nearly 20 years, and got the current Tivo as soon as it was launched, I got the V6 for £49.99.


It's good to know that VM appreciates long term loyalty. BTW, I always ask (politely) and never demand.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Just in case anyone cares, I did just get the email through. My new monthly charge is £80.50 for Full House TV, 200meg, Talk weekends, line rental etc. EDIT: Which I think is the same as I was already paying now I am out of my promotional period.

Install/activation for 2x V6 boxes is £114.89

Sound about right?

Looking forward to hopefully having a box which actually responds within 5 seconds of pressing a button

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Does anyone know what would craic is with having a faulty Tivo replaced with a V6 as the Tivo has a dodgy tuner that sometimes pixelates, pauses, misses sound etc. I know that one of the tuners is dodgy as an engineer told me at the last visit.

Would you have to go down the route of calling out an engineer and having the Tivo swapped for another Tivo or could you have it upgraded to the V6 at that point? I don't really want to go through multiple box swaps.

I realise of course I could just request an upgrade, pay the fees etc....but it does feel like I shouldn't have to pay for the engineer visit. Happy to pay for the upgrade btw.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

All fault replacements are like for like.

V6 is a paid upgrade, so has to be specifically ordered.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Still not sure why I've been charged £64.94 for two V6s. Was very clear that I wanted two. Rang back a few hours later and she confirmed two boxes were ordered. I wonder if the people who registered interest but couldn't get round to ringing still got offered one box for free. I don't know whether these charges show one box or two as the £0.00 is a Virgin V6 activation fee yet the £99.95 is a V6 box activation fee, so worded differently. Is the Virgin V6 activation fee of £0.00 the free box?

Other fees, charges & credits

One-off charges & credits

Virgin V6 Activation Fee £0.00
Activation Fee £14.99
Manned Installation Credit £40.00CR
Manned Installation Charge £40.00
V6 Box Activation Credit £50.00CR
V6 Box Activation Fee £99.95
One-off charges & credits total £64.94
Other fees, charges & credits total* £64.94

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Just been talking to a friend who is a new VM customer... They have been told they cannot have one without losing their new customer discount (£35/month!). Is that definitely the case?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

You are very lucky if you managed to get two for £64.94. :)

I registered interest ages ago and after initially being told it would be £154 just for one box I finally managed to get them for £114.
I'm really not sure of the logic with different prices, it simply causes confusion and upset when other people can't get the same deals (we live in an age where people find out what other people got).

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I have exactly the same. They have confirmed to me twice that I will be having two boxes and my bill has gone up £10 because 2 x V6s are replacing 2 x VHDs

I am on the VIP package, not sure whether this influences anything...a box for free? lol

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Out of interest, anyone who got a v6 box for free, did you have a random additional box showing in the 'Manage Tivo' section on the TV Anywhere website (not in the app).

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Can I be rude and ask what you pay for VIP?

I was paying £144 which was one TiVo and one V+. The new VIP includes two TiVo's for £120 which I upgraded to but looks like they applied a discount without asking (£101, rang retentions) but with the new VIP having two TiVo's there isn't a charge or more so the charges are included in the VIP price. So is it right your price went up £10?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

That's your mobile device. It just gets a random name assigned.

---------- Post added at 14:59 ---------- Previous post was at 14:59 ----------

If it really has a dodgy tuner, he should have swapped the box. But I suspect really you have a signal fault that he couldn't resolve. I suggest you report it again.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

So has anybody had a free v6 box if so how did you get the offer is it through being a long time customer or just randomly picked

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I was paying £107 month for VIP package with a loyalty discount. I have 1TB Tivo, 1 V+HD and 2 x VHD boxes.

After the price rise it went to £110...then I added Caller ID which took it to £112.

After placing my order for 2 x V6s, which will replace the 2 x VHDs, the price will go to £122. A difference of £10 because of the monthly fee between VHD and Tivo is £5 a month - x 2 = £10. Which I have the confirmation email as well.

Hope this helps?

V.I.P Bundle
New monthly package total* £122.28

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

So.... called yesterday morning and ordered a new V6. It's being installed tomorrow (woo hoo), which is great. I then got my confirmation email through which showed my package increasing by £15 per month. Even though the CS guy assured me there would be no change to my monthly charge and no re-contract. I called them back. They told me to "ignore" the email with the updated costs but told me to keep an eye on my monthly bill "just in case" and to "call them back" if my monthly charge does indeed increase. This is because they couldn't see on my account that increased monthly fee.... most odd...

Then Just now I received the below email from them.... interesting, as I haven't been "chosen" at all. I was the one who called up and ordered the box....

Hello,
Congratulations! You’ve been specially chosen to receive our new Virgin TV V6 box, powered by TiVo® – it’s our smallest, smartest, fastest box yet.
These clever little boxes aren’t available to everyone yet – so you’ll be one of the first to get your hands on one – lucky old you!
Want to know what your new box can do?
Your new Virgin TV V6 box is also powered by TiVo, so it can do everything our existing TiVo box can do, plus even more.

It’s our smallest, fastest, smartest box yet

It makes it easier to find the telly you love, by searching shows wherever they’re hiding on Virgin TV (including Netflix)

It lets you watch Netflix or YouTube in mesmerizing 4K Ultra HD*

It allows you to pause, rewind and record up to 500 hours of the TV you love
What else do I need to know?
Since your box is so new, it won’t look like the box you’ll see on our website or in our emails which introduce you to our telly service, and it may look slightly different to your friends’ and families’ boxes.
One more thing – if you need any help with your box or TV service, you can always have a peep online at virginmedia.com/mynewbox, grab your Virgin TV remote and select home > help or give our team a call. When you talk to our team, let them know you’ve got a brand spanking new Virgin TV box, powered by TiVo – so they can help you best.
What happens next?
We’ll pop round to install your new box on the day and time we agreed. For now, it’s time to get the popcorn in! TV is about to get awesome.
Kind Regards
The Virgin Media team
*4K TV and Netflix Premium subscription required

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

i called up before and again got told id need to pay 15 quid for a new super hub 3. i said i was moving to 200mbps for free and super hub 1 wouldnt do it.

they kept saying for new equipment is 14.99.

jesus!

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

An order that needs new kit does come with a £14.99 order activation fee but this is only charged once for everything that's changing.

So if you're getting both a V6 and 200Mb with a new Hub 3.0 in the same order you would be charged one £14.99 order activation that covers them both.

If you ordered them separately you would be charged one £14.99 for the V6 order and then another £14.99 for the Hub 3.0 order.

The exception to this is if you're getting 200Mb as part of the inclusive speed upgrades. In that case if the order is separate then you'd be charged £5.99 for delivery.

If that speed upgrade change is included as part of the V6 order then that still attracts £14.99 order activation.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

So aren't they making the V6 available for M/Player pack customers?

This doesn't sound right to me.

They let XL TV customers have a discount, then claw most of it back because you are having a manned install that they are insisting upon?????

There's been reports of CS telling people not to bother with retentions as they won't be able to offer anything better :shocked:

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Correct. You need to be on Mix or above and at least 100Mb broadband to order the V6.

It's not right. I've said several times now that whilst Quickstart isn't available then manned installs cost the lower price.

Only once QS is available would be the £40 manned charge become applicable (and then only if QS is specifically turned down, rather than being not available due to the work for services change required e.g. extra coax points)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I was currently on M+; they changed me to the equivalent new package; there was a slightly different channel line up, but that didn't adversely affect me (can't remember the package name offhand).


As per my previous post, I always go via Retentions now. I tell them upfront that I'm not planning to leave; I just ask them what they can offer me. I hardly ever ring them; just in cases like this or when a loyalty discount is about to expire.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Same here PB, I only contact VM to change/upgrade my package or when discounts are expiring. They are really good and always help me save money somewhere.

Before they moved me back to the new VIP Pack from Big Kahuna Equivalent I was paying £140, they managed to get it down to £107.

I started off on the old VIP, moved to Big Kahuna VIP and now back to new VIP. Each move they have been able to lower my monthly bill whilst keeping the same package. Only through price rises or adding additional services has the price gone up which it would do anyway.

I cannot fault them in this respect

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

anybody else received a funny email from virgin media?

"its your lucky day"

Hello.....

Contratulations! you've been specifically chosen to receive our new virgin tv v6 box, powered by TiVo.


Specifically chosen??


I had to phone up and order it!

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

im quite happy with the 14.99 to me thats fine. the 50 quid installation ill try to fight it but yeah thats ok.

its just i have to pay more because im not on 200mbps because its not available in my area yet? so im technically on max broadband but as im not on 200 they wanted me to pay more money? it was just weird.

i kept saying "well ill have vivid 200 then" and they were saying "not available in your area" so i kept saying why are you charging me more money as a result of not being on max broadband when youve confirmed its not available and im on maximum speed in my area

he then kept confirming the price over and over again

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

There seems like there is no consistency or any clear plan here Vince for you and others as it seems one can phone up and talk to several different people and get different price quotes with each person you talk to.

And then there is the registered if you are interested as one thought these would be the first to be offered a chance to upgrade to the V6 and that again seems to a be a load of bunkum as well with other customers being offered it before those who registered a interest all those months ago.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

It is in your area, its available everywhere, they cant move you to 200 as you have a discount code on your account

---------- Post added at 16:12 ---------- Previous post was at 16:10 ----------

Considering the v6 has no modem, so no upstream power level, you may not need your HDU

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Interesting that the new V6 has eight tuners with two kept for future use.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Why would a technician tell a customer there is a dodgy tuner but not do anything about it?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Interesting, where did you spot that info?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

My install date for two v6 on Friday 6th Jan is £154 and £50 credit and £50 order credit

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Pocket Lint website

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Good spot mate, wonder why they are holding them back?
Any ideas?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Maybe the customer didn't want to lose his recordings.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I got a lucky day email as well, but still haven't had a confirmation email of the order. Placed the order yesterday afternoon, Does say in the order tracking that I am being upgraded and the date, but that's all. I assume there is no other way to check the order?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Seriously? So you dont get increased broadband if youre on a discount ? im so confused sorry haha i sound thick

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Ordered! Called them this afternoon, £114.89, 2 x V6 boxes on VIP 200. The chap took forever, kept having to check stuff, but we got there. Install date of 4th Jan.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

There are certain discount codes that wont allow a 200Meg upgrade, you will be on a discount that is stopping the 200meg upgrade happening

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I just got a receipt email, no lucky day one.

I guess the thing to remember here is that Virgin haven't actually formally announced that it can be ordered yet as far as I can see? So maybe everything is not in place yet? The only reason I knew about being able to order it is because I looked on this forum. This was the first V6 order the lady I spoke to today had done (she was very helpful though)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Just wondered why they were charging you £10 extra but you have 4 boxes so makes sense now.

I'm still none the wiser to how mine and your 2x V6 boxes comes to £64.94. I'm

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I'm still not sure either, it's really strange. I have checked with them and they are positive 2 boxes will be installed. Plus they will be charging me for 2 boxes on my monthly bill too so I guess I'll have to wait and see lol

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I rang Virgin Media tonight to order the V6 box after 24 hours i decided to go ahead i spoke with a Asian lady who told me i would need to pay £99 plus £15 Activation fee and that i need to keep my old tivo box that will cost me £7.50 more a month she told me that the V6 would Launch in January 2017, i do wish these customer service people would read up before speaking with us m btw i was told yesterday i would pay £64 for my V6 box i wish i had ordered it yesterday lol

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

The article says "for future developments".

IIRC the original TiVo launched with only two tuners, with the third being activated later.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

and this surprises you :rolleyes:

---------- Post added at 18:01 ---------- Previous post was at 18:00 ----------

I'd check the actual contract extremely carefully if I were you...

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Yep, I got that email today and had already ordered my V6 yesterday! Interesting how at the end it also says...

"We’ll pop round to install your new box on the day and time we agreed. For now, it’s time to get the popcorn in! TV is about to get awesome."

Oh, so you know I called up and have made arrangements?! So not really "specially chosen" afterall...


-A.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I currently have Full House TV Package/Vivid 200 (Non-Gamer)/Sky Sports & Movies (Non-HD) - 500GB TIVO Box & V+ Box

Currently paying around - £127.88
Might need to consider a call customer services to try and work-out a better deal now that the new TIVO box has landed!

Especially considering what other people have been offered.
(although my package is broke down into different add-ons.)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

OK haven't been following this too closely, but can someone tell me what the benefits are of getting the new V6 box? Thx

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I pay £127 for VIP package sports and movies HD with gamer 200 vivid with 2 TiVos , I managed to get 2V6 boxes for £64.94

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

At the moment it's basically just a faster tivo. It will also let you watch Netflix in 4K in the unlikely event you have a 4K TV but no method of watching it already. It's more a box for future content than for anything right now, hence why i'm not rushing out to pay £99+£15 to get one.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Reading that your price is worrying. Look retentions have a 25 percent offer available and also £9 off sky sports and movies I pay £97 for same package

---------- Post added at 07:34 ---------- Previous post was at 07:33 ----------

You have hit the nail right on the head

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

It's rather more than that, Kabaal. It is more on the par with Sky Q except that the V6 has 6 tuners (as opposed to Q's 4), and Q has a split screen (which V6 doesn't).

http://www.pocket-lint.com/review/13...a-sky-q-beater

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Q has a lot more than 4 tuners.

The Silver 2TB box has 12 total. 4 for actual recordings and the rest for streaming to the mini boxes and streaming to tablets.

For me V6 really isn't close to Q. There are some apps that load at the right side to give you news/sports/weather info currently, the menus are just slicker and look better IMO.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Stephen, for some Sky Q will be better for their needs, for others the V6 will be better for their needs. It's a personal preference choice, not a competition. I wish some posters would stop making it a competition. Both systems seem good to me.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

For me it is the fact it is faster and that it allows you to share recordings between rooms. Also handy that the second box will allow Netflix on our non-smart TV. For me with those points in mind, it was a no brainer to pay the £114. For others it will not be worth it and some might want to switch to Sky, all just a matter of opinion

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Yes, but you are speaking as a Sky subscriber, and therefore you have the service of your choice.

The Q has 4 tuners dedicated to recordings - the V6 has 6. That's the point I was making. The V6 doesn't need additional tuners for streaming as the Q does.

I'm not saying the V6 is better than the Sky Q, just that it is pretty well on the par. That's also what the link says. The fact that you prefer Q is fine, Stephen. But for me, the V6 meets my needs better. For me, the number of recordings I can do at any one time is more important than split screens, etc.

An agreed disadvantage of the V6 is that it's only 1TB compared with the Q's 2TB. However, I have overcome that by simply changing my V HD box for a V6, so I can record the number of programmes needed.

Of course, Sky has an advantage on content because of its exclusivity restrictions on other platforms. However, UHD was not available at launch on the Q either. It would be appropriate to give it a few months before commenting further on content.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I am not making it a competition. I had TiVo for many many years, I was part of the staff Alpha/Beta trials a year before it actually got released and in September cancelled and Got Q.

I am speaking as someone who loved TiVo for a long time but now using Q it is just so much easier to use and so much better.

The WiFi mesh network thing has also been a fantastic addition and something VM and TiVo just can't offer.

4 tuners for recordings is also more than enough. Not once have I found I have run out of tuners, mainly because any catch up or On Demand content such as movies will download to the box so that I can watch anytime I want so do not really need to record them, but they are treated like recordings due to being stored on the box.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

In my opinion they both look decent offerings , we could pick pluses and minuses to each system all day.

At the end of the day both boxes will offer 6 recordings (Sky Q 2TB) which most people will struggle to need everyday what's not to like.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Agreed, same old Tivo version with the same old bugs. In a cut down box without scart and no other alternative for multi-room viewing without getting a second one and having to connect with both coax AND ethernet. Can't see the point in having a 2nd Tivo sitting there doing nothing all day long but making a noise in the bedroom and wasting electricity or managing recording schedules over two devices and with twice as many devices to go wrong. I see there are complaints about lower volume too, on some channels with Dolby digital. I already have to have my amplifier on MAX to enjoy the sound on certain channels and that's with hundreds of watts of audio that is on less than a quarter on other sources. (Mind you, the lip-sync issues, which got worse for me in the latest update, make HD useless on the old box, for me)

And they want you to pay for it too, despite retention's promising me one for nothing when they convinced me to change my mind about leaving, last time. I just hope there is the usual February price rise, so I can leave at the earliest opportunity.

The standard of service from VM as far as I am concerned has just gone down and down over the past 5 years with all the bugs (slowness, dolby, lip-sync etc) and all the constant local faults. I wonder if there are actually any managers running the show anymore. It seems the staff can get away with telling you anything without comeback and telling you they have logged complaints that go nowhere. It's clearly not for me!!

The picture quality for me too has dropped recently, many channels now just look very blurry and washed out. There is no pixellation (other than the normal compression affects) so it cannot be a signal problem, yet from other sources ,I do not get this problem. Certainly no point getting an even bigger tv to watch on Virgin Media, in my opinion, if most of the channels already look so bad.

Game-changer? Yes, end of the road, switch to Sky,

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Spoken like the wise old sage you are MM as some like Sky's offering and some like Virgin's offering as nothing is perfect whichever one buys.:)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

It doesn't need to be connected by ethernet it just needs an internet connection.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Four minutes of Sir David Attenborough’s acclaimed natural history series Planet Earth II is now available to stream in Ultra HD (4K) via the BBC iPlayer

*Due to the nature of the trial using cutting-edge technology, the test footage will only be available on a small selection of the latest TVs. A full list of compatible TVs will be published later today*

http://www.seenit.co.uk/bbc-iplayer-...e-in-ultra-hd/

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Yes, I accept that. However the staff seem to be insisting on it as the preferred means, as so many seemed to have problems with wi-fi during testing (says a lot about their wifi routers maybe!) and trying power line sockets seems another unnecessary waste, in comparison to my current situation.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I think the decision to charge £49.99 for the v6 after years of having to put up with constant price increases and the slow old TiVo is a bit of a joke , also I bet this also renews your contract . For me the decision to look else where for my tv and broadband has kind of got easier ,after years of being with VM on the top package will come to an end when my contract runs out as much as it pains me the lure of sky q and there brilliant offers at the moment not to mention sport and movies in 4K will win .

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I dislike Virgin Media, had troubles in the past in phoning them and them not really knowing about their products among other things. I think it's a bit unfair to criticise them for charging for a new box though.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I didn't have to renew my contract. I did ask, but was told the contract would stay the same.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

The Sky Q is still a 'work in progress' with many bugs and foibles. True it has UHD on sports channels but this is via an app and you cant rewind a live match to check incidents that occur. I have read that UHD is also not 'full fat' UHD but described as UHD light but i am not able to understand the technical points raised

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Fair enough. Some of us think it unfair that they updated all of the old boxes, making them massively slower and then released a faster box with the same software and charge people for it. Even with the latest "fix" it is still far slower than it used to be just a few months ago.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I have a 4K UHD TV, so would it be worth my while getting the V6 box?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I'm pretty sure I've rewound when watching UHD as for bugs are you suggesting the V6 won't have any ?

Sky's UHD currently doesn't include HDR but that said neither does BT's.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Who rewinds live matches?? that's so 5years ago lol

That's what replays are for? :D

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

If you need the extra tuners it provides or just want a faster box than you have just now then sure. It's not going to offer you anything in the way of 4K that you don't already have though as your TV will have Netflix built in anyway.

Will it be nice to have? Of course. The question is whether it's worth £65, or in my case as i'm not on a top tier package £115. Personally i don't think so and will be waiting until i can get it free when they do the bi-yearly subscription fee raise in a few months.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I agree mate. The V6 is for the future. It has some nice features that will help now, but if cost is a factor then definitely worth waiting.

Of course if you don't yet have a 4k UHD TV, then 4K you tube and Netflix won't be used anyway.

I'm not sure if the current Tivo comes with an installation charge, but for the same monthly Tivo price, £65 for me wasn't too bad.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I assume its called V6 because of the 6 tuners?

whens the V8, and V12 coming out lol? everyone knows a V12 Is better than a V6.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

But a V8 sounds better :p: