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-   -   TiVo : General TiVo Discussion Part 2 (https://www.cableforum.uk/board/showthread.php?t=33676466)

Murk 18-04-2011 12:20

Re: General TiVo Discussion Part 2
 
I am getting my Tivo box installed on Wednesday (hopefully) and i was just wondering if when you put the box on standby does the harddrive switch off after a few minutes like the V+?

sniper007 18-04-2011 12:23

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Murk (Post 35215696)
I am getting my Tivo box installed on Wednesday (hopefully) and i was just wondering if when you put the box on standby does the harddrive switch off after a few minutes like the V+?

Good call. I'd like to know how it behaves too. My Samsung box annoys me at night with it's bright blue LEDs. I'd like to see a box with no standby light on at all. Why do we need a standby light? Press the remote button to turn it on, if it doesn't, it's not plugged in. Done.

heavyside 18-04-2011 12:25

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Murk (Post 35215696)
I am getting my Tivo box installed on Wednesday (hopefully) and i was just wondering if when you put the box on standby does the harddrive switch off after a few minutes like the V+?

The TiVo is blissfully quiet (compared to my old V+ box). You'd never know if the hard drive was on or off.

Murk 18-04-2011 12:30

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by heavyside (Post 35215698)
The TiVo is blissfully quiet (compared to my old V+ box). You'd never know if the hard drive was on or off.

Trouble is at night when im trying to sleep noises get 10 times louder lol so im hoping the Tivo will stop the hardrive if its not being used.

mkdr25 18-04-2011 12:44

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Murk (Post 35215701)
Trouble is at night when im trying to sleep noises get 10 times louder lol so im hoping the Tivo will stop the hardrive if its not being used.

same here. Sammy V+ is generally quiet but has a habit of running the fan for long period when in standby. I've heard the Tivo doesn't have a fan so should be pretty silent.

EssDee 18-04-2011 12:46

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by dazed&confused (Post 35215695)
Ring CS & RANT!!
My contract was £20.00 more than expected
Was told that the contract was wrong - agreed original price
It really depends who you talk to - I'm afraid VM pricing staff are not giveb the right information
Good luck - let us know how you get on

Apparently the additional cost is £6.50 multiroom and the rest is by way of price increases for various things (boxes, talk plans, etc, etc).

Have I, once again (as I have come to expect from VM) been diddled?

Cheers

BenMcr 18-04-2011 12:57

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Murk (Post 35215701)
Trouble is at night when im trying to sleep noises get 10 times louder lol so im hoping the Tivo will stop the hardrive if its not being used.

I've got my TiVo in my bedroom and even at night you can't hear it

devilincarnate 18-04-2011 13:06

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by BenMcr (Post 35215720)
I've got my TiVo in my bedroom and even at night you can't hear it

You are not meant to sleep with it BEN:D:D:D

friely 18-04-2011 13:10

Re: General TiVo Discussion Part 2
 
Ok just had my install took about a hour to do the engineer had not do one before and I help to get my old v+ moved.
His work order had me getting a new vhd box I explained that I got a phone call on Friday saying I could keep my v+ and move it for free and not pay anything for it each month.
The only problem so far is the Iplayer won't work it freezes when it loads

spiderplant 18-04-2011 13:10

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by fixerman (Post 35215656)
Is it possible to get some input from VM staffers regarding this problem?:)

All I can tell you at the moment is it is being investigated.

Murk 18-04-2011 13:17

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by BenMcr (Post 35215720)
I've got my TiVo in my bedroom and even at night you can't hear it

Oh right cheers well i suppose i will find out on Wednesday ;)

Does the box have a fan or not? I would of thought it does as vents are not normally enough to keep them cool.

BenMcr 18-04-2011 13:21

Re: General TiVo Discussion Part 2
 
No it doesn't. The combination of the vents and the power supply being outside the box are enough

Joedm45 18-04-2011 13:46

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Murk (Post 35215696)
I am getting my Tivo box installed on Wednesday (hopefully) and i was just wondering if when you put the box on standby does the harddrive switch off after a few minutes like the V+?

To answer your previous question, the hard drive never turns off. All 3 tuners buffer 24/7.

As others have said, it is so quiet. Much better than the V+

dazed&confused 18-04-2011 13:59

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by EssDee (Post 35215708)
Apparently the additional cost is £6.50 multiroom and the rest is by way of price increases for various things (boxes, talk plans, etc, etc).

Have I, once again (as I have come to expect from VM) been diddled?

Cheers

What package are you on!
Should be included if you are on VIP50

savvychels 18-04-2011 14:05

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by sniper007 (Post 35215648)
I don't want to keep my existing 2 x V+ HD boxes though. I want to replace them both if I do TIVO at all so want the best deal for that. I wouldn't keep more than two boxes even if I could for free as I just don't have space/need for more power sapping devices. One up, one down is enough for our house. I'd welcome a waived £3 and £6.50 fee certainly if I upgrade. But then, I'd never upgrade for 2 x £149 upfront as it's too much when I have already invested in 2 x V+ boxes. I'd like a little bit of a sweeter deal for loyal high spending customers. Just my opinion, I know others will say I'm cheap.

I may have missed what package you're currently on, but swapping out my 2 x V+ boxes on my VIP50 package actually saved me £10 a month (extra V+ fee) and brought the price back down to 100.55. We then added the extra HD channels to the additional TiVo box since it was still less than what we were paying.

Yes, the 2x £149 upfront fee is a big hit, but we had budgeted for it.

Hope this helps

swythan 18-04-2011 14:05

Re: General TiVo Discussion Part 2
 
Has anyone heard anything about the general availability of Tivo to new subscribers? DF was saying it was going to be today, but I can't see any sign of it.

I'm not a VM customer at the moment (I'm on Sky+HD), but I want to switch. I "registered my interest" in Tivo at the start of March, but I've heard nothing from VM since.

dazed&confused 18-04-2011 14:06

Re: General TiVo Discussion Part 2
 
For those worrided about confirmation of their installs; theres 2 very helpful Virgin reps on the VM Community forum who can confirm the times/dates via pm for you

---------- Post added at 10:34 ---------- Previous post was at 10:28 ----------



Thanks whoareyou, posted on the community website, gad a reply 53 minutes later - all confirmed for Wednesday AM

Murk 18-04-2011 14:08

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Joedm45 (Post 35215751)
To answer your previous question, the hard drive never turns off. All 3 tuners buffer 24/7.

As others have said, it is so quiet. Much better than the V+

Oh right well hopefully it will be quiet enough to let me get to sleep lol The V+ box keeps me awake when its recording late at night :rolleyes:

savvychels 18-04-2011 14:19

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Murk (Post 35215768)
Oh right well hopefully it will be quiet enough to let me get to sleep lol The V+ box keeps me awake when its recording late at night :rolleyes:

I originally had SA V+ in the bedroom - got used to the noise, but could still hear it. Replaced recently with a Samsung when the SA went bang, much quieter, but could still hear the fan whirring if I listened or if it was really quiet.

I can't say I've heard anything at all from the TiVo in there from Friday.

Mad Bee 18-04-2011 14:44

Re: General TiVo Discussion Part 2
 
Never hear a sound from the Tivo.

There is only a dim red light when it's on standby. My SA V+ is now illuminating the bedroom. To be fair the street lights easily out do it!

Is there a recommended way to search for music videos? If you select the letter of the artist you just get a long list that you have to navigate downwards one by one.

I guess it's the same in the TV guide, can you scroll down page by page?

spiderplant 18-04-2011 15:09

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by swythan (Post 35215764)
Has anyone heard anything about the general availability of Tivo to new subscribers? DF was saying it was going to be today, but I can't see any sign of it.

I'm not a VM customer at the moment (I'm on Sky+HD), but I want to switch. I "registered my interest" in Tivo at the start of March, but I've heard nothing from VM since.

Yes, it is generally available from today. You'll be sent an email this week, but you should be able to call up and book installation now.

SPEEDWAY 18-04-2011 15:27

Re: General TiVo Discussion Part 2
 
Just about to call to place an order..

trying to get the pricing straight in my head.

Am currently ViP50 100.55 pm

My thinking is I should get Tivo and be able to move my V+HD to replace
the Box at no extra monthly charges.
Just paying the 149.99 Tivo charge.

does that seem right?

devilincarnate 18-04-2011 15:39

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by SPEEDWAY (Post 35215811)
Just about to call to place an order..

trying to get the pricing straight in my head.

Am currently ViP50 100.55 pm

My thinking is I should get Tivo and be able to move my V+HD to replace
the Box at no extra monthly charges.
Just paying the 149.99 Tivo charge.

does that seem right?

Yes the prices that you have stated are correct.

sminkypinky 18-04-2011 15:52

Re: General TiVo Discussion Part 2
 
All installed ok, although with a bit of a freeze when the installer was trying to show me how the TV guide worked. A quick reboot and back up and running. Still getting used to it so will comment more later.

chrisidaho 18-04-2011 16:02

Re: General TiVo Discussion Part 2
 
Hi All

Just wondering if anyone else is in the same boat as me, i pre reg'd in December, and got my ordering email last tuesday which i completed and sent straight back by about 11am that day with my two favoured install slots. i then received an email the next day stating that they had my order but would be in touch "very soon" to confirm installation slot the first of which i had chosen was this saturday 23rd April . Since then i have heard nothing :( i rang 150 on Friday to check if there were any details and CS informed me there was nothing showing on my account but she was happy to add a note to my account to ensure i did not lose my mates rates discount.

I have been on the virgin media support forums today and had the same response from one of the moderators that nothing is showing up on my account yet for tivo so they cannot advise me. I am starting to feel frustrated as other seem to have been sorted and many customers have rung up and been given an install date there and then ( i know i know its only a box...;) ) I am starting to think i have somehow gone awol in the system

Anyone else having this issue or is it just me

Chris

SPEEDWAY 18-04-2011 16:04

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by devilincarnate (Post 35215820)
Yes the prices that you have stated are correct.

Thanks for the quick reponse

Just of phone - booked for Thursday (thats damn quick)

and package as expected.

Now for the fun of the reboot.

cheers

fixerman 18-04-2011 16:04

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by sminkypinky (Post 35215834)
All installed ok, although with a bit of a freeze when the installer was trying to show me how the TV guide worked. A quick reboot and back up and running. Still getting used to it so will comment more later.

Well done! Enjoy!:D

muppetman11 18-04-2011 16:06

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by fixerman (Post 35215846)
Well done! Enjoy!:D

Are you still enjoying the TIVO ? :D

fixerman 18-04-2011 16:44

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by muppetman11 (Post 35215849)
Are you still enjoying the TIVO ? :D

Hi Muppetman,

Yes! I think it's a good piece of kit. To me the main attraction is the large hard drive and the three tuners. I have tested using all three tuners to record in HD and at the same time watch a recorded HD programme. No problem. I have set up quite a few series links and so far so good.

The issue with poor SD Picture quality continues elsewhere but I have to say that I find my Tivo / Sharp 32" LED TV to be excellent in both HD & SD.

Others have complained about the remote being very directional. Again I have not found that to be the case. In fact my remote will work perfectly no matter where I point it and is one of the most sensitive and comfortable remotes I have ever handled.

The on screen interface is not as intuitive as I had expected. It has all the hallmarks of a mish mash of technologies cobbled together to produce "Virgin Media Powered by Tivo" some of which seem to be HD and some SD..

The big disappointment is the issue with the BBC resulting in the removal of all BBC content from the backward EPG. To access BBC VOD you have to use the BBC iPlayer which can be accessed via the red button or from the BBC iPlayer APP. Disappointing though this is, it can be explained by the actions of the BBC, which is outside the control of VM. However you would think that just as VM are going to market and promoting this feature heavily somebody would have got word from the BBC that they were pulling the plug.

There is no explanation why this seems to have resulted in ITV, Channel 4 and 5 not being available from EPG rewind. Even though they show up as being available in the EPG if you select them to play directly you are taken to the old VOD menu system to start searching all over again. We are led to believe that this may not be affecting all VM customer and the issue is being investigated. Calls to 151 on this matter get a vague response. One agent in Glasgow, who claimed to be Tivo support, didn't know what an EPG was:banghead:.

In answer to your question. Yes! I love it and am not giving it back and am seriously considering going for the Baby Tivo, when it becomes available, to replace a V+ in the bedroom.

Bet you are sorry you asked now!:omg:

clinteastman 18-04-2011 16:45

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by muppetman11 (Post 35215849)
Are you still enjoying the TIVO ? :D

I'm addicted to mine hence why not a lot of posting on here!

devilincarnate 18-04-2011 16:50

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by fixerman (Post 35215869)

In answer to your question. Yes! I love it and am not giving it back and am seriously considering going for the Baby Tivo, when it becomes available, to replace a V+ in the bedroom.

Bet you are sorry you asked now!:omg:

It is addictive even with the few bugs and glitches it has at the moment and I I am in the same mind as well:D:D

---------- Post added at 15:50 ---------- Previous post was at 15:49 ----------

Quote:

Originally Posted by clinteastman (Post 35215872)
I'm addicted to mine hence why not a lot of posting on here!

I said that it would get quiet on here after the recent spate of installs:D:D:D

heavyside 18-04-2011 16:52

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by fixerman (Post 35215869)
Hi Muppetman,

Yes! I think it's a good piece of kit. To me the main attraction is the large hard drive and the three tuners. I have tested using all three tuners to record in HD and at the same time watch a recorded HD programme. No problem. I have set up quite a few series links and so far so good.

The issue with poor SD Picture quality continues elsewhere but I have to say that I find my Tivo / Sharp 32" LED TV to be excellent in both HD & SD.

Others have complained about the remote being very directional. Again I have not found that to be the case. In fact my remote will work perfectly no matter where I point it and is one of the most sensitive and comfortable remotes I have ever handled.

The on screen interface is not as intuitive as I had expected. It has all the hallmarks of a mish mash of technologies cobbled together to produce "Virgin Media Powered by Tivo" some of which seem to be HD and some SD..

The big disappointment is the issue with the BBC resulting in the removal of all BBC content from the backward EPG. To access BBC VOD you have to use the BBC iPlayer which can be accessed via the red button or from the BBC iPlayer APP. Disappointing though this is, it can be explained by the actions of the BBC, which is outside the control of VM. However you would think that just as VM are going to market and promoting this feature heavily somebody would have got word from the BBC that they were pulling the plug.

There is no explanation why this seems to have resulted in ITV, Channel 4 and 5 not being available from EPG rewind. Even though they show up as being available in the EPG if you select them to play directly you are taken to the old VOD menu system to start searching all over again. We are led to believe that this may not be affecting all VM customer and the issue is being investigated. Calls to 151 on this matter get a vague response. One agent in Glasgow, who claimed to be Tivo support, didn't know what an EPG was:banghead:.

In answer to your question. Yes! I love it and am not giving it back and am seriously considering going for the Baby Tivo, when it becomes available, to replace a V+ in the bedroom.

Bet you are sorry you asked now!:omg:

This is very much what I've found. My TiVo suggestions are still very much of the 'you must be joking' variety but I will persist with giving thumbs up and thumbs down to anything I come across in the hope that this will improve. My big gripe is that the menus become so slow they're almost painful to use when recordings are in progress. I'm hoping this is a bug and will be fixed with a software update in the near future rather than a fault with my box.

muppetman11 18-04-2011 16:52

Re: General TiVo Discussion Part 2
 
Glad you are all enjoying it , and good to hear the pros and cons fixerman , I'm still laughing at support not knowing what an EPG was.

devilincarnate 18-04-2011 16:54

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by heavyside (Post 35215877)
This is very much what I've found. My TiVo suggestions are still very much of the 'you must be joking' variety but I will persist with giving thumbs up and thumbs down to anything I come across in the hope that this will improve.

They will do you just need to carry on with the thumbs up/down even when watching live TV :D

mkdr25 18-04-2011 16:55

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by fixerman (Post 35215869)
Hi Muppetman,

Yes! I think it's a good piece of kit. To me the main attraction is the large hard drive and the three tuners. I have tested using all three tuners to record in HD and at the same time watch a recorded HD programme. No problem. I have set up quite a few series links and so far so good.

The issue with poor SD Picture quality continues elsewhere but I have to say that I find my Tivo / Sharp 32" LED TV to be excellent in both HD & SD.

Others have complained about the remote being very directional. Again I have not found that to be the case. In fact my remote will work perfectly no matter where I point it and is one of the most sensitive and comfortable remotes I have ever handled.

The on screen interface is not as intuitive as I had expected. It has all the hallmarks of a mish mash of technologies cobbled together to produce "Virgin Media Powered by Tivo" some of which seem to be HD and some SD..

The big disappointment is the issue with the BBC resulting in the removal of all BBC content from the backward EPG. To access BBC VOD you have to use the BBC iPlayer which can be accessed via the red button or from the BBC iPlayer APP. Disappointing though this is, it can be explained by the actions of the BBC, which is outside the control of VM. However you would think that just as VM are going to market and promoting this feature heavily somebody would have got word from the BBC that they were pulling the plug.

There is no explanation why this seems to have resulted in ITV, Channel 4 and 5 not being available from EPG rewind. Even though they show up as being available in the EPG if you select them to play directly you are taken to the old VOD menu system to start searching all over again. We are led to believe that this may not be affecting all VM customer and the issue is being investigated. Calls to 151 on this matter get a vague response. One agent in Glasgow, who claimed to be Tivo support, didn't know what an EPG was:banghead:.

In answer to your question. Yes! I love it and am not giving it back and am seriously considering going for the Baby Tivo, when it becomes available, to replace a V+ in the bedroom.

Bet you are sorry you asked now!:omg:


This about sums it up for me. Cheers for that. I can't understand why some menus would be HD and some lower res. Weird.

If this new Tivo even gets close to the usability of the Thomson S1 unit I bought 10 years ago I'll be happy. To be honest, nothing I've used since including Sky +, VM V+ or many freeview recorders have come close.

Amazing to think things actually haven't moved on that much in a decade of software development. The only thing that has improved is the number of tuners and HDD space!

johnasimmons 18-04-2011 17:05

Re: General TiVo Discussion Part 2
 
Hi all
whats the best phone number to check installation day etc with VM?
regards

Stephen 18-04-2011 17:07

Re: General TiVo Discussion Part 2
 
For all those wondering why some menus are still in SD, its because that is how TiVo is in the USA.

They have never changed over all the menus to be in HD. So unless they do it I doubt we shall see a fully HD TiVo menu system any time soon.

muppetman11 18-04-2011 17:11

Re: General TiVo Discussion Part 2
 
At least you can use your HD menus with the VM TIVO , there's a few TIVO premiere users in this thread saying they've switched to SD menus for stability.

http://www.tivocommunity.com/tivo-vb...d.php?t=464412

aptsys 18-04-2011 17:12

Re: General TiVo Discussion Part 2
 
It's a shame we can't get 'Virgin' tuner cards to allow us to receive the channels in Media Centre or MediaPortal. All of these boxes seem a step back in technology in comparison :(

KingFry 18-04-2011 17:13

Re: General TiVo Discussion Part 2
 
havign my tivo installed tomorrow - want to take up the free multi-room offer and have been waiting on the call all day. finally got one from virgin media but they hung up before I got to answer it. I called the number and it just says don't call us, we'll call you. Slightly worried now I have missed my chance on the offer. what do I do if they haven't called by the time the engineer comes tomorrow??

devilincarnate 18-04-2011 17:16

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by KingFry (Post 35215908)
havign my tivo installed tomorrow - want to take up the free multi-room offer and have been waiting on the call all day. finally got one from virgin media but they hung up before I got to answer it. I called the number and it just says don't call us, we'll call you. Slightly worried now I have missed my chance on the offer. what do I do if they haven't called by the time the engineer comes tomorrow??

They should try calling back, If you are that worried you should be able to call 150 and your account should be noted?

Murk 18-04-2011 17:30

Re: General TiVo Discussion Part 2
 
Just had a call from Virgin Media to say my broadband is being upgraded from 10mb to 20mb because im getting the Tivo box on Wednesday, so lets just say that was unexpected but im very happy about it :D

muppetman11 18-04-2011 17:48

Re: General TiVo Discussion Part 2
 
500gb TIVO 18th May

http://www.t3.com/news/virgin-medias...rollout?=55515

Goonerdude 18-04-2011 18:20

Re: General TiVo Discussion Part 2
 
Well done Virgin had a Tivo install booked for this afternoon just found
out that they are not coming !!

They didn't complete the order at there end :dozey:

Thanks Virgin for not letting me know & wasting my time & my day off,:mad:

Rant over :mad:

sniper007 18-04-2011 19:16

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Joedm45 (Post 35215751)
To answer your previous question, the hard drive never turns off. All 3 tuners buffer 24/7.

As others have said, it is so quiet. Much better than the V+

The hard drive never turns off? Are you serious? That can't be right I don't believe they would be so silly as to not allow it to spin down. Surely? I don't want to pay for yet another HDD to constantly spin away all night, got enough of those in the house in various computers and systems as is. I would put money on it keeping me up at night if it doesn't spin down. I am a very light sleeper and everything at night - as other posters have said - becomes very apparent for me.


Quote:

Originally Posted by Stephen (Post 35215897)
For all those wondering why some menus are still in SD, its because that is how TiVo is in the USA.

They have never changed over all the menus to be in HD. So unless they do it I doubt we shall see a fully HD TiVo menu system any time soon.

Crikey, is there anything right with TIVO at the moment? I have to say reading the threads about it I'm a bit dissapointed it looks to b rushed and lacking in stability and features. Half of the reason to get it feature wise is currently problematic, menu issues, stability issues, can't archive to DVD in the background anymore which was useful to play kids programs via scart to other rooms whilst watching other things, an apparent HDD that won't spin down, no interactive services, no Pay per view stuff. Someone convince me it's worth it?

KingFry 18-04-2011 19:21

Re: General TiVo Discussion Part 2
 
so I called VM to confirm my installation is definitely going ahead tomorrow morning.
yes it is they said, and we have an offer for you to keep your existing box in another room - for no extra charge - you just have to call this number the CS person said.
So I call the number, and having been put through to four different people, all of whom denied such an offer existed. the last person had such a basic grasp of english I am now worried what exactly they have done and whether they cancelled my installation all together. great customer service! why do VM make it so hard?

whoareyou 18-04-2011 19:27

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Goonerdude (Post 35215964)
Well done Virgin had a Tivo install booked for this afternoon just found
out that they are not coming !!

They didn't complete the order at there end :dozey:

Thanks Virgin for not letting me know & wasting my time & my day off,:mad:

Rant over :mad:

Did you order via web or phone?

I had this prob when ordering via the email

cupcakes aka dd 18-04-2011 19:30

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Joedm45 (Post 35215751)
To answer your previous question, the hard drive never turns off. All 3 tuners buffer 24/7.

Surely this is'nt right. TIVO would be knackered by Christmas. When it's on yes but not in standby?

devilincarnate 18-04-2011 19:34

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by cupcakes aka dd (Post 35216029)
Surely this is'nt right. TIVO would be knackered by Christmas. When it's on yes but not in standby?

Yes when I got up this morning it was recording a suggestion and the box was is standby:D

kered10 18-04-2011 19:35

Re: General TiVo Discussion Part 2
 
Similar to Kingfry.
I had to call and change my install date as my online order request dates were changed to an unsuitable date with the acceptance email. Phoned them last Wed, agreed 20th for install, and just to confirm, V+ away, TiVo in. No, the CS said, keep the V+ for a different room. But that will cost an extra £6.50, I said. No, I think we can waive that. But several transfers later, couldn't be confirmed. Please phone us back nearer the install date.
Today, conflicting info: yes you can have it, but only if we phone you as it's a surprise! (but I'll be at work tomorrow, won't be able to receive a phone call.) Then to a different department: no, you can't get that offer, it was only a special to random customers in March.

I don't have a strong need for the extra V+, and so I wouldn't want to pay £6.50 extra, but I would regret missing out if there is the chance to keep it free.

Derek

TheDon 18-04-2011 19:36

Re: General TiVo Discussion Part 2
 
Tivo installed today, V+ moved to a different room... and the V+ features have been disabled on it! If I wanted to lose the V+ functionality on it I'd have said so, moving it to a different room = move it to another room, not cripple the thing.

Will be phoning up first thing tomorrow morning to try to get that sorted.

devilincarnate 18-04-2011 19:39

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by TheDon (Post 35216034)
Tivo installed today, V+ moved to a different room... and the V+ features have been disabled on it! If I wanted to lose the V+ functionality on it I'd have said so, moving it to a different room = move it to another room, not cripple the thing.

Will be phoning up first thing tomorrow morning to try to get that sorted.

I would give them a call now as this seems to be disgraceful.

TheDon 18-04-2011 19:41

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by devilincarnate (Post 35216040)
I would give them a call now as this seems to be disgraceful.

I figure there's more chance of getting through to England in the morning, I really can't be bothered trying to explain the situation to offshore.

devilincarnate 18-04-2011 19:43

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by TheDon (Post 35216043)
I figure there's more chance of getting through to England in the morning, I really can't be bothered trying to explain the situation to offshore.

True that is your choice:)

TheDon 18-04-2011 19:46

Re: General TiVo Discussion Part 2
 
No HD channels on there either! :mad:

toady 18-04-2011 19:50

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by kered10 (Post 35216033)
Similar to Kingfry.
Please phone us back nearer the install date.
Today, conflicting info: yes you can have it, but only if we phone you as it's a surprise! (but I'll be at work tomorrow, won't be able to receive a phone call.)

Derek

I love it when VM say this, don't they realise that most people are at work during the day, I asked if they could phone me on my mobile, nope not possible, they would only call me on my VM landline, which due to call forwarding not being available in my area would mean it would be unanswered

:mad:

mkdr25 18-04-2011 19:52

Re: General TiVo Discussion Part 2
 
any news on offers for those of us that already have multi room and are simply having one box replaced with Tivo? DF hinted at some kind of offer but I wonder if anyone has actually had anything offered?

At this point it seems that people wishing to go multi room are benefiting from the free extra box offer but nothing (as yet) for people such as myself who paid £200 to activate 2 boxes only a few months ago.

friely 18-04-2011 19:53

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by TheDon (Post 35216034)
Tivo installed today, V+ moved to a different room... and the V+ features have been disabled on it! If I wanted to lose the V+ functionality on it I'd have said so, moving it to a different room = move it to another room, not cripple the thing.

Will be phoning up first thing tomorrow morning to try to get that sorted.

I had mine moved today all stuff working so far but installer did say it should only be v-hd box not v+ move and the record function could go off

KingFry 18-04-2011 19:56

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by mkdr25 (Post 35216057)
any news on offers for those of us that already have multi room and are simply having one box replaced with Tivo? DF hinted at some kind of offer but I wonder if anyone has actually had anything offered?

At this point it seems that people wishing to go multi room are benefiting from the free extra box offer but nothing (as yet) for people such as myself who paid £200 to activate 2 boxes only a few months ago.

Well, a selet few who want to go multiple room are benefitting. Those who VM select and not others as if you miss the call there is no way to get the offer others are getting. Unfair!

cupcakes aka dd 18-04-2011 19:58

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by friely (Post 35216059)
I had mine moved today all stuff working so far but installer did say it should only be v-hd box not v+ move and the record function could go off

Can someone confirm this is not the case. I'm under the impression that a V+ move to another room is just that. No loss of function. If I loose the functions I'll be a really angry person indeed.

EssDee 18-04-2011 20:01

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by dazed&confused (Post 35215761)
What package are you on!
Should be included if you are on VIP50

Yup, on VIP50 with Movies/Sports/Sky HD and 2 extra boxes (prior to TiVo).

Cheers

whoareyou 18-04-2011 20:03

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by cupcakes aka dd (Post 35216064)
Can someone confirm this is not the case. I'm under the impression that a V+ move to another room is just that. No loss of function. If I loose the functions I'll be a really angry person indeed.

I was just going to swap my V with my V+ myself before the engineer got here? Should i not do this?

prayforsnow 18-04-2011 20:11

Re: General TiVo Discussion Part 2
 
Just ordered. Brand new customer

For anyone wondering - £199 no installation fee. 18 month contract

4th May install date

:D

devilincarnate 18-04-2011 20:38

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by prayforsnow (Post 35216075)
Just ordered. Brand new customer

For anyone wondering - £199 no installation fee. 18 month contract

4th May install date

:D

Good for you and you should be proud as i think that you are the first non VM customer to have got one on this forum:D:D:D

HDFootyMan 18-04-2011 20:45

Re: General TiVo Discussion Part 2
 
Had a call from VM eariler:

FREE Multi-room baby!

:shocked::D

VM: "Hi Sir, would you like to keep your existing V+ HD box for no extra charge?"
Me: "Erm.......OK!"

:)

devilincarnate 18-04-2011 20:53

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by hdfootyman (Post 35216116)
had a call from vm eariler:

Free multi-room baby!

:shocked::d

vm: "hi sir, would you like to keep your existing v+ hd box for no extra charge?"
me: "erm.......ok!"

:)

whoop de ffffffffffff do:d:d:d

HDFootyMan 18-04-2011 21:00

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by devilincarnate (Post 35216124)
whoop de ffffffffffff do:d:d:d

I've just gotta buy a new TV now before my TiVo install on Wednesday. :shocked:

Damn you, Virgin! Making me buy a new TV!! :mad::td: (shakes angry fist!!!)

;)

devilincarnate 18-04-2011 21:09

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by HDFootyMan (Post 35216132)
I've just gotta buy a new TV now before my TiVo install on Wednesday. :shocked:

Damn you, Virgin! Making me buy a new TV!! :mad::td: (shakes angry fist!!!)

;)

:LOL:

blackthorn 18-04-2011 21:13

Re: General TiVo Discussion Part 2
 
I asked about this losing functionality on the v+ box when it was moved to other room many pages back and DF assured me that I shouldnt. I hope not, getting tivo installed tomorrow and box getting moved. Mrs wont be very happy if we do lose the record side.

kered10 18-04-2011 21:15

Re: General TiVo Discussion Part 2
 
Free multi-room offer: yes/no/maybe

Well, that's someone from the TiVo team just off the phone. The latest version of the offer is that it is only to random customers who receive a phone call, and as I haven't had a phone call (except this one!), would I like to keep my V+ for £6.50pm. I don't really need it that much, so no thanks. But I will be a bit miffed if it later turns out I should have been one of those included in the offer.

Derek

sminkypinky 18-04-2011 21:24

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by mkdr25 (Post 35216057)
any news on offers for those of us that already have multi room and are simply having one box replaced with Tivo? DF hinted at some kind of offer but I wonder if anyone has actually had anything offered?

At this point it seems that people wishing to go multi room are benefiting from the free extra box offer but nothing (as yet) for people such as myself who paid £200 to activate 2 boxes only a few months ago.

I don't know if it is an offer or a mistake, but 7 hours after my install I currently have the Sky Premium HD channels on my TiVo and V+, when j was only expecting them to be on the TiVo. I will let you know tomorrow if they are still in situ on both boxes.

mkdr25 18-04-2011 21:32

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by sminkypinky (Post 35216155)
I don't know if it is an offer or a mistake, but 7 hours after my install I currently have the Sky Premium HD channels on my TiVo and V+, when j was only expecting them to be on the TiVo. I will let you know tomorrow if they are still in situ on both boxes.

thanks, but not likely to happen for me as I dont have sky premium HD :)

cnewton2k 18-04-2011 21:33

Re: General TiVo Discussion Part 2
 
Had mine install today and it is amazing :) 10 outta 10 virgin :). Have tried to look at the apps on my virginmedia but surprise surprise they are having technical difficulties!!!

BenMcr 18-04-2011 21:42

Re: General TiVo Discussion Part 2
 
I think it can take up to 24 hours for the fact you've got TiVo to register on the systems for the apps and remote record

VirginMediaPhil 18-04-2011 21:44

Re: General TiVo Discussion Part 2
 
When should I be receiving my confirmation e-mail? Signed up on Thursday night, expected it today, nothing.

cnewton2k 18-04-2011 21:45

Re: General TiVo Discussion Part 2
 
I think it is down as it won't let me check my bill or anything!

devilincarnate 18-04-2011 21:46

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by VirginMediaPhil (Post 35216173)
When should I be receiving my confirmation e-mail? Signed up on Thursday night, expected it today, nothing.

If you ordered online it will take a lot longer than over the phone:erm:

Chad 18-04-2011 21:51

Re: General TiVo Discussion Part 2
 
I've not been on for a couple of days, my PC almost died!

Are there many people receiving the "An update on TiVo" e-mail. I received it earlier today. The e-mail reads as follows:

"Hello Charles

Thanks again for entering our prize draw to win one of our amazing TiVo® boxes. We know you didn't manage to get a free box this time round, but we've got something up our sleeves that we think you'll like.

We're busy rustling up an offer just for you, based on our 500GB TiVo box. It holds around 250 hours of standard TV, and we're launching it in May.

So, keep your eyes peeled for our exclusive offer. We'll pop it in the post for you soon, with a unique offer code that you'll need to quote.

While you're waiting, take another look at all the amazing things that Virgin Media TV powered by TiVo can do.

Click here to watch our demo video

The Virgin Media team

P.S. If you can't wait to get your hands on our next TiVo box, our 1TB box is available now."

Sorry if this is old news, just thought I'd share with you all.

scrooge 18-04-2011 21:59

Re: General TiVo Discussion Part 2
 
What a farce.

Just spent 30 minutes bouncing around different departments in trying to track down my online order I placed on the 12th - it would appear it doesn't exist despite the screenshots of the order number and the email about the order being received.

p*** up in a brewery springs to mind!

cupcakes aka dd 18-04-2011 22:01

Re: General TiVo Discussion Part 2
 
Is there a global padding setting for all recordings? If the answer is "no" why have they left out such an important feature?

devilincarnate 18-04-2011 22:06

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by cupcakes aka dd (Post 35216196)
Is there a global padding setting for all recordings? If the answer is "no" why have they left out such an important feature?

The answer is NO.

lawe 18-04-2011 22:19

Re: General TiVo Discussion Part 2
 
Yippeeeee!:hyper::hyper::hyper::cleader:

Phoned this morning to CS this time rather than the 0800 number and spoke to someone in the UK!
So rather than the quoted 3 week wait... install this Thursday :D
Did offer Wednesday but so many things to do.

Cheers Guys for the advice given.
Just got to gen up a bit on the tivo box.

whoareyou 18-04-2011 22:20

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by scrooge (Post 35216193)
What a farce.

Just spent 30 minutes bouncing around different departments in trying to track down my online order I placed on the 12th - it would appear it doesn't exist despite the screenshots of the order number and the email about the order being received.

p*** up in a brewery springs to mind!

SNAP! Sounds all to familar!

---------- Post added at 21:20 ---------- Previous post was at 21:19 ----------

Quote:

Originally Posted by cupcakes aka dd (Post 35216196)
Is there a global padding setting for all recordings? If the answer is "no" why have they left out such an important feature?

Quote:

Originally Posted by devilincarnate (Post 35216198)
The answer is NO.

Thats very surprising.

zantarous 18-04-2011 22:21

Re: General TiVo Discussion Part 2
 
I spent ages over the weekend thumbing stuff and today it has recorded 19 shows based on that, that is a lot to record for one day, it is mostly stuff that I thumbed up so hopefully as new stuff comes out it will record it automatically. Although not a single one of the suggestions was in HD.

---------- Post added at 21:21 ---------- Previous post was at 21:20 ----------

Quote:

Originally Posted by cupcakes aka dd (Post 35216196)
Is there a global padding setting for all recordings? If the answer is "no" why have they left out such an important feature?

Quote:

Originally Posted by devilincarnate (Post 35216198)
The answer is NO.

What is really odd is that I was looking at a list of all my suggestions that are listed to record and they all had a +10 min pad time on them.

devilincarnate 18-04-2011 22:24

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by zantarous (Post 35216213)
I spent ages over the weekend thumbing stuff and today it has recorded 19 shows based on that, that is a lot to record for one day, it is mostly stuff that I thumbed up so hopefully as new stuff comes out it will record it automatically. Although not a single one of the suggestions was in HD.

---------- Post added at 21:21 ---------- Previous post was at 21:20 ----------





What is really odd is that I was looking at a list of all my suggestions that are listed to record and they all had a +10 min pad time on them.

It does seem to be sporadic when it records in HD, But 19 shows in one day is very good as it seems to be understanding what you want :D:D

cnewton2k 18-04-2011 22:25

Re: General TiVo Discussion Part 2
 
Shame that it does seem like a big mistake!

cupcakes aka dd 18-04-2011 22:26

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by cupcakes aka dd (Post 35216196)
Is there a global padding setting for all recordings? If the answer is "no" why have they left out such an important feature?

No!

That's insane. I know Eastenders always starts early so every episode I record will miss the beginning. They have got to fix that. No comments about Eastenders please.

TonyHoyle 18-04-2011 22:30

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by cupcakes aka dd (Post 35216230)
No!

That's insane. I know Eastenders always starts early so every episode I record will miss the beginning. They have got to fix that. No comments about Eastenders please.

Why would that be happen? Just set padding on your series link.

muppetman11 18-04-2011 22:36

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by cupcakes aka dd (Post 35216230)
No!

That's insane. I know Eastenders always starts early so every episode I record will miss the beginning. They have got to fix that. No comments about Eastenders please.

Could be worse you could have said Big Brother LOL :D

zantarous 18-04-2011 22:40

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by devilincarnate (Post 35216222)
It does seem to be sporadic when it records in HD, But 19 shows in one day is very good as it seems to be understanding what you want :D:D

Yeah and it almost all stuff that I would watch, or rather have seen before, but least now instead of watching endless repeats of Two and Half Men when nothing else is one I can watch ones that were recorded earlier.

swythan 18-04-2011 22:42

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by prayforsnow (Post 35216075)
Just ordered. Brand new customer

For anyone wondering - £199 no installation fee. 18 month contract

4th May install date

:D

Quote:

Originally Posted by devilincarnate (Post 35216104)
Good for you and you should be proud as i think that you are the first non VM customer to have got one on this forum:D:D:D

Exact same story for me, but maybe a touch earlier than prayforsnow? ;)

Phoned at 17:40 today whilst I walked home from work and they took my order with no problems (after 30secs on hold while they checked if they could take a Tivo order yet). On the phone for 8 mins, then they called me 10mins later to give me an install date (May 4th) and take my £199.95 by Visa. That took another 4mins. Less than 25min in total. :D

Just as prayforsnow said:
£199.95 charge for Tivo (which had to be payed up front)
No installation fee.
18 month contract.
Only other requirement for Tivo was that I had to take TV XL (which I was doing anyway).

Hurrah!

I think I might call back to make sure the installers aren't going to have any issues, though. My house is on a terrace that is at right angles to the street and although I can definitely see that my neighbour (who is nearer the street, and the main CATV access/inspection hatch and green box) has had cable installed at some point, our house doesn't seem to have. There aren't any of the little access hatches, either.

How do they normally run the cable to the house itself?

herby247 18-04-2011 22:59

Re: General TiVo Discussion Part 2
 
Installed today, about 1hr and 20 mins all in.
Chap had to install a booster for the tivo signal, seems to be working fine.
The box feels VERY alien to control just now, but i think that will come with time.
It actually feels overwhelming the sheer amount of things it can do, and not really knowing where to start.

Couple of Q's...

1 = Pressing ok brings up the mini guide, and say i ve been watching bbc news for 30 mins, i can rewind that the full 30 mins, how do you go about rewinding the content on the other 2 tuners, or do they have to be recording something to do this?

2 = If for talking sake i set a series link for friends, whats the best option to set, rec new&reruns, new only or everything?

3 = Is there a way to make it JUST rec friends on E4, instead of the EVERY channel friends is on, ie CH4 in the mornings, E4, E4+1 ETC ETC?

Sorry for all the Q's guys, but thanks in advance for the help n tips!

Cheers herby.

cozmic1988 18-04-2011 23:01

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by prayforsnow (Post 35216075)
Just ordered. Brand new customer

For anyone wondering - £199 no installation fee. 18 month contract

4th May install date

:D

Very very jealous! I registered on day 1, 1st December, and got given install date of 12th May!!! First to get TiVo my arse, lol. I even called a few days later to see if they had anything earlier (heard loads of people had called and got earlier dates) and they had nothing.

***sighs***

TheDon 18-04-2011 23:02

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by herby247 (Post 35216271)
1 = Pressing ok brings up the mini guide, and say i ve been watching bbc news for 30 mins, i can rewind that the full 30 mins, how do you go about rewinding the content on the other 2 tuners, or do they have to be recording something to do this?

Info, scroll down to the bottom option, and it'll show the other 2 tuners there.

spiderplant 18-04-2011 23:12

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by herby247 (Post 35216271)
2 = If for talking sake i set a series link for friends, whats the best option to set, rec new&reruns, new only or everything?

Probably "new&reruns". "New only" wouldn't record anything unless they make a new series of Friends. "Everything" would record lots of duplicates.

Quote:

Originally Posted by herby247 (Post 35216271)
3 = Is there a way to make it JUST rec friends on E4, instead of the EVERY channel friends is on, ie CH4 in the mornings, E4, E4+1 ETC ETC?

A Series Link only records on the channel you set it on. A WishList records on all channels.,

herby247 18-04-2011 23:21

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by spiderplant (Post 35216296)
Probably "new&reruns". "New only" wouldn't record anything unless they make a new series of Friends. "Everything" would record lots of duplicates.


A Series Link only records on the channel you set it on. A WishList records on all channels.,

Thanks, was getting confused with upcoming episodes, thinking it was gonna rec all them, i see the REC sign against the ones that its gonna record now lol.

ottoni 18-04-2011 23:23

Re: General TiVo Discussion Part 2
 
Getting my tivo tomorrow! between 8 and 1, its weird but been looking forward to this for ages now we are probably going to move up the road to a house in the next week or so, im concentrating more on that at the moment, talk about being stressed!:)

herby247 18-04-2011 23:24

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by TheDon (Post 35216277)
Info, scroll down to the bottom option, and it'll show the other 2 tuners there.

Nice one, kept missing it!

How do i change the other 2 tuners?

DaBoz 18-04-2011 23:30

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by HDFootyMan (Post 35216116)
Had a call from VM eariler:

FREE Multi-room baby!

:shocked::D

VM: "Hi Sir, would you like to keep your existing V+ HD box for no extra charge?"
Me: "Erm.......OK!"

:)

Can you clarify a few things:
1) do you have TiVo installed yet, or waiting for install?
2) are/were you on XL and L packages only as your profile suggests (i.e. not VIP)
3) did you just have the one V+HD box?
4) have you ever had multi-room?

Seems weird that mid range package users are being offered upgrade to free multi-room (i.e. TiVo plus V+HD)

Boz

spiderplant 18-04-2011 23:32

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by herby247 (Post 35216311)
How do i change the other 2 tuners?

Highlight one, then press OK. That will become your current tuner.


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