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-   -   50M : Think Broadband Ping Monitor Results (POST YOURS) (https://www.cableforum.uk/board/showthread.php?t=33675644)

qasdfdsaq 12-08-2012 04:59

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Kymmy (Post 35462228)
Fine to post it once as a comparison, but others do keep repeating it ;) :p:

All I see is:

"Think Broadband Ping Monitor Results (POST YOURS)"

I haz a think broadband ping monitor. I posts its. In fact I have a page full of 'em from every major ISP in the country...*

* Except I seem to have lost a few

babis3g 12-08-2012 06:16

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by qasdfdsaq (Post 35462439)
All I see is:

"Think Broadband Ping Monitor Results (POST YOURS)"

I haz a think broadband ping monitor. I posts its. In fact I have a page full of 'em from every major ISP in the country...*

* Except I seem to have lost a few

how can i give you my live share graph to add in your web?Thanks

Kymmy 12-08-2012 06:37

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by qasdfdsaq (Post 35462439)
All I see is:

"Think Broadband Ping Monitor Results (POST YOURS)"

Yep You are correct, it is the Think Broadband Ping Monitor Results (POST YOURS) thread in the Virgin Media Internet forum ;)

qasdfdsaq 12-08-2012 15:52

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
If only Virgin Media offered FTTC ;)

Sephiroth 12-08-2012 17:02

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Why, Qasi?

francisuk22 14-08-2012 12:49

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Heres mine to share (I just this morning got into it and i like the idea :))

UBR Gateway finc13-2-0 - Edgware in North London near Apex Coner (Becareful as peoples connections comes from Brent aswell as Finchley)

https://www.cableforum.co.uk/images/...2012/08/23.png

My superhub router - UBR finc13-2-0
https://www.cableforum.co.uk/images/...2012/08/24.png

St Helens, Liverpool VM gateway - cpc2-know13-2-0
https://www.cableforum.co.uk/images/...2012/08/25.png

Virgin Media's DNS Cache 1 - 4.100
https://www.cableforum.co.uk/images/...2012/08/26.png

Virgin Media's DNS Cache 2 - 8.100
https://www.cableforum.co.uk/images/...2012/08/27.png

Edit - Found as useful website :D http://ukinternetreport.co.uk/cmts
http://ukinternetreport.co.uk/cmts/finc.png

7031 14-08-2012 21:06

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Here's mine:
https://www.cableforum.co.uk/images/...2012/08/22.png

As you can tell, it's been quite poor lately. Shame since it used to be very good (started around the same time I got back from holiday, left superhub off during that time, terrible channels perhaps?)

ileikcaek 14-08-2012 21:45

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Our area appears to be degrading recently, when I beta tested R36 the graph was extremely good for like 2 weeks, barely going over 40ms at the busiest time. now everyone has R36 it went to the wall.

Here it is today: http://www.thinkbroadband.com/ping/s...14-08-2012.png

Yesterday afternoon was kinda bad, there was 129 T3 timeouts and 1 T4 timeout on the upstream and the modem rebooted itself. (it wasn't able to communicate with the CMTS for a little while due to an upstream issue I gather?)

Seems the upstream bonding and capacity upgrades cannot come too soon here.

kwikbreaks 15-08-2012 08:14

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Packet loss. Sudden onset at ~ 9:00pm on 14 August

[img]Download Failed (1)[/img]

Having to refesh sometimes to get pages to load. Annoying.

babis3g 15-08-2012 09:57

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
@ kwikbreaks try a reboot

Mate next door (same cable?cabinet) having same issue and me 2 doors next is fine

Mate's
[img]Download Failed (1)[/img]
Mine

[img]Download Failed (1)[/img]
How comes????????

lordofangels 15-08-2012 10:33

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Mine went exactly the same as kiwibreaks, bang on 9pm last night,
tried a couple of resets, no change. This is area 02.

This is on top of the packet loss I have had for months,
and the area been over utilized. Not good at the moment.

kwikbreaks 15-08-2012 10:41

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Thanks for the suggestion but it's still there.

In a peering link. Strangely enough not the linkx one to TBB.

C:\Windows\System32>pathping bbc.co.uk

Tracing route to bbc.co.uk [212.58.241.131] over a maximum of 30 hops:
0 X3990-I5 [192.168.0.141]
1 cpc9-nrte25-2-0-gw.8-4.cable.virginmedia.com [86.1.125.1]
2 nrth-core-2b-ae2-2562.network.virginmedia.net [213.106.254.97]
3 nrth-bb-1b-ae8-0.network.virginmedia.net [213.105.159.209]
4 tele-ic-4-ae0-0.network.virginmedia.net [62.253.174.18]
5 pos6-1.rt0.thdo.bbc.co.uk [212.58.239.237]
6 * * *
Computing statistics for 125 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 X3990-I5 [192.168.0.141] 0/ 100 = 0% |
1 15ms 0/ 100 = 0% 0/ 100 = 0% cpc9-nrte25-2-0-gw.8-4.cable.virginmedia.com [86.1.125.1] 0/ 100 = 0% |
2 12ms 0/ 100 = 0% 0/ 100 = 0% nrth-core-2b-ae2-2562.network.virginmedia.net [213.106.254.97] 0/ 100 = 0% |
3 31ms 0/ 100 = 0% 0/ 100 = 0% nrth-bb-1b-ae8-0.network.virginmedia.net [213.105.159.209] 2/ 100 = 2% |
4 17ms 9/ 100 = 9% 7/ 100 = 7% tele-ic-4-ae0-0.network.virginmedia.net [62.253.174.18] 0/ 100 = 0% |
5 13ms 2/ 100 = 2% 0/ 100 = 0% pos6-1.rt0.thdo.bbc.co.uk [212.58.239.237]

Trace complete.


C:\Windows\System32>pathping www.thinkbroadband.com

Tracing route to www.thinkbroadband.com [80.249.99.130] over a maximum of 30 hops:
0 X3990-I5 [192.168.0.141]
1 cpc9-nrte25-2-0-gw.8-4.cable.virginmedia.com [86.1.125.1]
2 nrth-core-2a-ae2-2562.network.virginmedia.net [213.106.255.109]
3 nrth-bb-1a-ae2-0.network.virginmedia.net [213.105.159.205]
4 nrth-bb-1b-ae0-0.network.virginmedia.net [62.253.185.118]
5 brnt-bb-1a-as2-0.network.virginmedia.net [212.43.162.217]
6 brnt-bb-1b-ae0-0.network.virginmedia.net [213.105.174.226]
7 brnt-tmr-1-ae5-0.network.virginmedia.net [213.105.159.50]
8 telc-ic-1-as0-0.network.virginmedia.net [62.253.185.74]
9 linx-gw2.thdo.ncuk.net [195.66.236.240]
10 gi0-24-10-star1.core-rs2.thdo.ncuk.net [80.249.97.9]
11 www.thinkbroadband.com [80.249.99.130]

Computing statistics for 275 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 X3990-I5 [192.168.0.141] 0/ 100 = 0% |
1 19ms 0/ 100 = 0% 0/ 100 = 0% cpc9-nrte25-2-0-gw.8-4.cable.virginmedia.com [86.1.125.1] 0/ 100 = 0% |
2 11ms 0/ 100 = 0% 0/ 100 = 0% nrth-core-2a-ae2-2562.network.virginmedia.net [213.106.255.109] 0/ 100 = 0% |
3 13ms 0/ 100 = 0% 0/ 100 = 0% nrth-bb-1a-ae2-0.network.virginmedia.net [213.105.159.205] 0/ 100 = 0% |
4 31ms 0/ 100 = 0% 0/ 100 = 0% nrth-bb-1b-ae0-0.network.virginmedia.net [62.253.185.118] 0/ 100 = 0% |
5 20ms 0/ 100 = 0% 0/ 100 = 0% brnt-bb-1a-as2-0.network.virginmedia.net [212.43.162.217] 0/ 100 = 0% |
6 15ms 0/ 100 = 0% 0/ 100 = 0% brnt-bb-1b-ae0-0.network.virginmedia.net [213.105.174.226] 0/ 100 = 0% |
7 15ms 0/ 100 = 0% 0/ 100 = 0% brnt-tmr-1-ae5-0.network.virginmedia.net [213.105.159.50] 0/ 100 = 0% |
8 12ms 0/ 100 = 0% 0/ 100 = 0% telc-ic-1-as0-0.network.virginmedia.net [62.253.185.74] 0/ 100 = 0% |
9 15ms 0/ 100 = 0% 0/ 100 = 0% linx-gw2.thdo.ncuk.net [195.66.236.240] 0/ 100 = 0% |
10 14ms 0/ 100 = 0% 0/ 100 = 0% gi0-24-10-star1.core-rs2.thdo.ncuk.net [80.249.97.9] 0/ 100 = 0% |
11 13ms 0/ 100 = 0% 0/ 100 = 0% www.thinkbroadband.com [80.249.99.130]

Trace complete.

Sephiroth 15-08-2012 10:56

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by kwikbreaks (Post 35463306)
Packet loss. Sudden onset at ~ 9:00pm on 14 August

http://www.thinkbroadband.com/ping/s...15-08-2012.png

Having to refesh sometimes to get pages to load. Annoying.

See the VM DNS CACHE 2 chart a few posts earlier, Kwikkie.

kwikbreaks 15-08-2012 11:52

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Yes there's another in that same set showing it too. I don't think the problem is any of the end points concerned it's going to be in that telehouse link shown in my pathping to the BBC.

Kaizer83 15-08-2012 12:27

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Mine is showing this too

http://www.thinkbroadband.com/ping/s...15-08-2012.png

tdadyslexia 15-08-2012 13:10

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Sephiroth (Post 35457777)
[Snip]
Noting what you say about the computers being off, maybe there's an upstream impairment that could be revealed by your modem stats and event log. Any chance we could see these? Please refresh the upstream stats so we can see if upstream power is moving from refresh to refresh.

You still have not told me how to do it!

I would post the logs but I don't know how to get them.

qasdfdsaq 15-08-2012 13:25

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Yay for nonsensical routing cockups.

Note that it doesn't affect everyone even in the same area, it's basically random depending on source and destination ip address.

---------- Post added at 13:25 ---------- Previous post was at 13:13 ----------

Quote:

Originally Posted by babis3g (Post 35463336)
@ kwikbreaks try a reboot

Mate next door (same cable?cabinet) having same issue and me 2 doors next is fine

Mate's
http://www.thinkbroadband.com/ping/s...15-08-2012.png
Mine

http://www.thinkbroadband.com/ping/s...15-08-2012.png
How comes????????

Because it's nothing to do with cables or cabinets

francisuk22 15-08-2012 13:32

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...31-07-2012.png

Oh Dear!

Sephiroth 15-08-2012 13:55

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I think it possible that those using VM DNS (at the time) are seeing this and those not seeing this packet loss are not using VM DNS.

Possibly that simples looking at the TBBs above.

francisuk22 15-08-2012 13:59

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Sephiroth (Post 35463457)
I think it possible that those using VM DNS (at the time) are seeing this and those not seeing this packet loss are not using VM DNS.

Possibly that simples looking at the TBBs above.

Yeah i use a squid proxy on my network with 3 DNS servers - Virgin's > RapidSwitch's > Nortons > Google DNS

https://www.cableforum.co.uk/images/...2012/08/18.png
https://www.cableforum.co.uk/images/...2012/08/19.png
https://www.cableforum.co.uk/images/...2012/08/20.png
https://www.cableforum.co.uk/images/...2012/08/21.png

Here the squid info if you need it, Just copy this info your squid.conf file.

dns_nameservers 194.168.4.100 194.168.8.100 87.117.198.200 87.117.237.100 198.153.192.1 198.153.194.1 8.8.8.8 8.8.4.4
dns_timeout 5 seconds

Kaizer83 15-08-2012 14:16

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I'm using OpenDNS but still seeing the packet loss

francisuk22 15-08-2012 14:25

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Kaizer83 (Post 35463465)
I'm using OpenDNS but still seeing the packet loss

You will do because the superhub only uses DNS of virgin medias

Kaizer83 15-08-2012 14:31

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
My superhub is in modem mode therefore i have full control of what DNS i use through my own router.

francisuk22 15-08-2012 14:45

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Kaizer83 (Post 35463472)
My superhub is in modem mode therefore i have full control of what DNS i use through my own router.

Your own router you would but not the superhub itself

Kaizer83 15-08-2012 15:06

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by francisuk22 (Post 35463480)
Your own router you would but not the superhub itself

:wtf:

I don't think you know what your talking about so i'll decline to comment further to save frustration!

lordofangels 15-08-2012 15:52

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
All seems fixed now.

I'm left with my usual packet loss and over utilization :(

kwikbreaks 15-08-2012 17:40

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Kaizer83 (Post 35463488)
:wtf:

I don't think you know what your talking about so i'll decline to comment further to save frustration!

A sensible decision.

It is nothing to do with DNS anyway as the TBB monitor pings IPs so no DNS lookup is involved. The fact that somebody posted a TBB chart for what just happened to be a DNS server is irrelevant. The same issue was showing on his CMTS.

Blairhoyle 16-08-2012 08:30

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Can I jump in and say this is the 2nd night this week I've had full drop packets

http://www.thinkbroadband.com/ping/s...16-08-2012.png

what does the small red one mean at around 4pm yesterday?

kwikbreaks 16-08-2012 11:39

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Possibly a T3 - check your modem/Superhub logs. I see them too but with nothing in the logs at all to explain it. The solid red indicates an outage - that should show in the log.

Blairhoyle 16-08-2012 12:41

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by kwikbreaks (Post 35463729)
Possibly a T3 - check your modem/Superhub logs. I see them too but with nothing in the logs at all to explain it. The solid red indicates an outage - that should show in the log.

need to wait until I get home to check it.

what is a T3 again?

kwikbreaks 16-08-2012 15:16

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Answered by somebody in the other thread where you asked but it is when the modem loses contact with the CMTS for a short time (no idea how long). If the problem persists it becomes a T4 which I think initiates the connect process again. Most people will see the odd T3 in their logs. T4s are more serious. These both can and usually do happen even with the connection not being used.

tdadyslexia 18-08-2012 03:21

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Ok here is my Super Hub Event Log


Live Graph
https://www.cableforum.co.uk/images/...2012/12/59.png

scaseman 18-08-2012 10:55

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
11/08/12
http://www.thinkbroadband.com/ping/s...1-08-2012.html

Now 18/08/12
http://www.thinkbroadband.com/ping/s...8-08-2012.html

Anyone know what could be wrong?

qasdfdsaq 18-08-2012 12:50

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I don't see anything wrong.

Sephiroth 18-08-2012 13:08

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by scaseman (Post 35464460)

I see higher utilisation on your segment. Either down to you or down to others.

scaseman 18-08-2012 14:24

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Well it suddenly started at 10am yesterday and it's not me. My connection is certainly not as good as before. Is it worth contacting VM?

tdadyslexia 18-08-2012 17:33

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
@Sephiroth, Did you look at my Event Log ?

Live Graph
https://www.cableforum.co.uk/images/...2012/12/59.png

From the Live Graph you can see that there is something wrong with the connection or the Super Hub!

With the Event Log I don't know how to tell what is going on, it is gobbledygook to me!

To see a copy of the Event Log just click on Event Log.

MaverickJesus 20-08-2012 21:25

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Some funky ass routing going on to TBB right now - quick traceroute shows the last hop inside NCUK's network before the pingbox is adding an extra 40ms, at least on the path VM takes through their network.

Risco 20-08-2012 21:58

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Getting the feeling VM are having routing issues?

http://www.thinkbroadband.com/ping/s...20-08-2012.png

Jayster 20-08-2012 22:02

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...20-08-2012.png

Indeed seems to happen at least once a week now.

Kymmy 20-08-2012 22:07

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...20-08-2012.png

Weird as my internet is fine and the superhub is still pinging OK to outside sources from the correct IP, I presume either routing or the Firebrick at thinkbroadband is having issues

MaverickJesus 20-08-2012 22:53

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Like I said, it was the network at NCUK going odd, because the ping spike didn't happen until the penultimate hop.

ileikcaek 21-08-2012 07:55

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
https://www.cableforum.co.uk/images/...2012/08/16.png

A colorful 24hrs, yesterday at around 3pm the internet dropped out, it appeared to be caused by T3 and T4 timeouts, the upstream channel just died in the blink of an eye! I had to manually reboot the superhub which gave me another upstream channel which appears to have less congestion. Then come the issues with thinkbroadband themselves last night and then at 2am there appears to be a small drop in minimum latency but only by a millisecond or so. There does seem to be some periods of slight packetloss now though.

progers 21-08-2012 09:43

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by rickymallory (Post 35465682)

A colorful 24hrs, .

Interesting; I have a clone of your graph with the 9pm to 10pm "spikes"

kwikbreaks 21-08-2012 10:35

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by progers (Post 35465715)
Interesting; I have a clone of your graph with the 9pm to 10pm "spikes"

Me too - it was something screwed up in the VM core network I guess.

ferretuk 21-08-2012 10:43

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Everton vs Man U football streaming? :)

qasdfdsaq 21-08-2012 15:12

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by MaverickJesus (Post 35465633)
Like I said, it was the network at NCUK going odd, because the ping spike didn't happen until the penultimate hop.

Funny that, since only Virgin Media customers were affected...

MaverickJesus 21-08-2012 18:35

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I did a traceroute while it was happening, it wasn't anywhere near Virgin's network. For once.

Just because it didn't occur under BT's network doesn't automatically make it a problem on VM's network and you know it.

Risco 21-08-2012 22:47

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Another night of crappy internet. Yet the ***** in India tell me there is nothing wrong. Oh really, then why has my internet been fine all last week?

Last week

http://www.thinkbroadband.com/ping/s...16-08-2012.png

Now


http://www.thinkbroadband.com/ping/s...21-08-2012.png

blenky 22-08-2012 11:10

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
My monitor looks very yellow!

Should I be concerened?

http://www.thinkbroadband.com/ping/s...22-08-2012.png

Kymmy 22-08-2012 11:22

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Weird enough I'm still getting blank graphs with no pings..

pabscars 22-08-2012 11:37

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Kymmy (Post 35466164)
Weird enough I'm still getting blank graphs with no pings..

Daft question Kymmy but has your IP addy changed, or have you recently set up some port forwarding rules or started using the DMZ.

With the superhub and even with this crapy sky router if you breath near the port forwarding etc it stops responding to pings

Kymmy 22-08-2012 11:40

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
First thing I checked, same IP, same settings, rebooted SH, even disabled firewall and made sure that WAN ping was enabled before the reboot. Nothing has changed but from my post at the top of this page it looks like it happened in two stages..

Weird

pabscars 22-08-2012 11:56

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Kymmy (Post 35466171)
First thing I checked, same IP, same settings, rebooted SH, even disabled firewall and made sure that WAN ping was enabled before the reboot. Nothing has changed but from my post at the top of this page it looks like it happened in two stages..

Weird

Then the only logical conclusion I can draw from that is that its F.U.B.A.R :D

qasdfdsaq 22-08-2012 12:41

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by MaverickJesus (Post 35465963)
I did a traceroute while it was happening, it wasn't anywhere near Virgin's network. For once.

A traceroute that spikes outside of VM's network does not mean the fault causing it is not on VM's network. In other words, your traceroute proves nothing about where it is happening.

Quote:

Just because it didn't occur under BT's network doesn't automatically make it a problem on VM's network and you know it.
It didn't occur on any of these other networks: BT, Sky, O2, Talktalk, Bulldog, OVH, JANET, Leaseweb, Goscomb, Vodafone, Be*.

It did occur on VM. Go figure...

---------- Post added at 12:41 ---------- Previous post was at 12:36 ----------

Quote:

Originally Posted by Kymmy (Post 35466171)
First thing I checked, same IP, same settings, rebooted SH, even disabled firewall and made sure that WAN ping was enabled before the reboot. Nothing has changed but from my post at the top of this page it looks like it happened in two stages..

Weird

Firewall/flood detection on? Other people have reported having more than one device pinging the Superhub at a time can cause it to falsely trigger and stop responding.

That or the ping responder process is buggy, which has also happened, requiring a reboot.

Kymmy 22-08-2012 15:35

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
As I said first things I did was turn off the SH firewall, checked the IP and ping responder and did a reboot..

Currently still dead, so unless the IP's been blacklisted??

https://www.cableforum.co.uk/images/...2012/08/13.png

craigj2k12 22-08-2012 16:32

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Theres a bug with that in the SH firmware, some have reported reverting to factory settings sorts it out, but some have done factory reset and still doesnt work

babis3g 22-08-2012 17:28

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Kymmy (Post 35466293)
As I said first things I did was turn off the SH firewall, checked the IP and ping responder and did a reboot..

Currently still dead, so unless the IP's been blacklisted??

you also need enable respond to ICMP(no need reboot)
you can turn on the firewall

Blairhoyle 22-08-2012 17:55

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
That twice in two days now that I have add packet losses at around the same time - between 5.30-and 6pm

All the lights on the SH go off, its like its doing a reboot.

http://www.thinkbroadband.com/ping/s...22-08-2012.png

Kymmy 22-08-2012 19:00

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by babis3g (Post 35466346)
you also need enable respond to ICMP(no need reboot)

What do you think the ping responder is :rolleyes:

ileikcaek 23-08-2012 06:22

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
looks like my modem lost upstream again last night and sat for over 2hrs with no connection before it managed to lock on again (though with different channel ID). seems both channel 41 and 42 that I get swapped between both are having issues.

https://www.cableforum.co.uk/images/...2012/08/10.png

This is starting to happen every other day now and increasing in frequency.

Right now upstream says "T3 Timeouts: 1359" since it managed to lock on again this morning. What could cause the upstream to keep dropping out like it has in the past week? the power levels are within the limits.

kwikbreaks 23-08-2012 09:05

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
If you know anybody else nearby with cable get tem to set up a TBB trace. That will tell you if it's just your connection which is highly unlikely or VM doing some night time network maintenance.

Blairhoyle 23-08-2012 17:44

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
once again today I have had packet losses bang on the same time again.

that's 3 days on the trot now.

http://www.thinkbroadband.com/ping/s...23-08-2012.png

babis3g 24-08-2012 01:24

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Possibly any work for upgrading your area?When is due?

ileikcaek 24-08-2012 12:06

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
https://www.cableforum.co.uk/images/local/2012/08/8.png

The saga continues! Though there is a fault showing on my virgin media covering all services (except phone) so hopefully that is what they are fixing today (says by 12:30 but we'll see)

I've had upstream power wildly vary from 20 to 55+ all morning and lots of T3/T4 timeouts with the modem constantly searching for upstream channels, every single one it locked onto said "failed" with increasing T3's until it hunted again and got another in a loop, I am guessing the fault is caused by a failing amplifier in the cabinet?

Jumping 24-08-2012 12:22

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Had a wee blip this morning any one else on the Uddingston UBR wonder if they are doing work?

[img]Download Failed (1)[/img]

Blairhoyle 24-08-2012 18:44

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Jumping (Post 35466957)
Had a wee blip this morning any one else on the Uddingston UBR wonder if they are doing work?

http://www.thinkbroadband.com/ping/s...24-08-2012.png

see my previous posts mate.

That is the 4th day in a row now I have had a packet loss on or around 5.30 - 6.30pm.

https://www.cableforum.co.uk/images/local/2012/08/6.png

leexgx 25-08-2012 05:34

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
got some here as well (as BQM does not support dynamic IP monitoring FTTC connections is not so easy to monitor)


http://www.greenfrog.biz/bqm/ (list be updated if i get IPs get changed)

ileikcaek 29-08-2012 15:04

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
My connections evening performance has been atrocious since last weeks outage. upstream congestion is pretty bad, my superhub will no longer lock onto the main two upstream channels I was seeing (41 or 42) it will sit on them for a brief moment (with no connectivity except for it saying "success" before it changes to channel 43. it's as if 41 and 42 are being advertised to the modem but are not actually working anymore.

The other day:
http://www.thinkbroadband.com/ping/s...25-08-2012.png
Here it is today:
https://www.cableforum.co.uk/images/local/2012/08/4.png
(not sure what the sudden drop off at 1am was last night)

would appear that there is still some kinda fault and whoever fixed the outage last week did a bodge job.

Kymmy 29-08-2012 15:55

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by craigj2k12 (Post 35466331)
Theres a bug with that in the SH firmware, some have reported reverting to factory settings sorts it out, but some have done factory reset and still doesnt work

Left the reset till today (had to reboot to confirm a fault this morning, I think someone had chopped the cable in the village doing road works)

Now fully working

https://www.cableforum.co.uk/images/local/2012/08/1.png

Blairhoyle 30-08-2012 13:40

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Kymmy (Post 35468503)
Left the reset till today (had to reboot to confirm a fault this morning, I think someone had chopped the cable in the village doing road works)

Now fully working

https://www.cableforum.co.uk/images/local/2012/08/1.png

I see you are still getting some packet losses like I am.

JohnWB 30-08-2012 14:57

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Though I would add my results to this thread. This is in Virgin 60meg at TS5 in Middlesbrough. Been like this for the last week or so but was ok untill then.

http://www.thinkbroadband.com/ping/m...546d8146ca.png

qasdfdsaq 30-08-2012 15:26

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Blairhoyle (Post 35468801)
I see you are still getting some packet losses like I am.

I don't see any packet loss in that graph other than the national glitch that had nothing to do with VM...

---------- Post added at 15:26 ---------- Previous post was at 15:26 ----------

Quote:

Originally Posted by JohnWB (Post 35468827)
Though I would add my results to this thread. This is in Virgin 60meg at TS5 in Middlesbrough. Been like this for the last week or so but was ok untill then.

http://www.thinkbroadband.com/ping/m...546d8146ca.png

Nobody can see that except you. You need to click the "Share" button.

Blairhoyle 30-08-2012 20:06

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by qasdfdsaq (Post 35468845)
I don't see any packet loss in that graph other than the national glitch that had nothing to do with VM...

---------- Post added at 15:26 ---------- Previous post was at 15:26 ----------


Nobody can see that except you. You need to click the "Share" button.

what is the thin red line that comes down about half way then?

http://www.thinkbroadband.com/ping/s...30-08-2012.png

the two solid red one's is where I have had to switch the power off in my house as I have been doing some work.

qasdfdsaq 30-08-2012 21:21

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Blairhoyle (Post 35468982)
what is the thin red line that comes down about half way then?

The one on Kymmy's graph? Like I said, national glitch that has nothing to do with VM. Yours is completely different and unrelated. Kymmy's chart shows no real packet loss at all in the last 24 hours.

Here's how this works. If it affects all VM customers and nobody else, it's probably a VM issue. If it affects multiple ISPs aside from VM, it's probably nothing to do with VM.

Blairhoyle 30-08-2012 22:00

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by qasdfdsaq (Post 35469002)
The one on Kymmy's graph? Like I said, national glitch that has nothing to do with VM. Yours is completely different and unrelated. Kymmy's chart shows no real packet loss at all in the last 24 hours.

Here's how this works. If it affects all VM customers and nobody else, it's probably a VM issue. If it affects multiple ISPs aside from VM, it's probably nothing to do with VM.

wasn't an issue two weeks ago though.

Kymmy 31-08-2012 08:14

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Blairhoyle (Post 35469014)
wasn't an issue two weeks ago though.

If you look you'll probably find at least a couple of national glitches per week.. Not always restricted to VM's network but also could be thinkbroadband's network or the routing between them. A simple dropout like that is inconsequential and not an issue unless it starts repeating itself many times in a short period of time.

scaseman 31-08-2012 10:20

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...1-08-2012.html

Anyone care to guess what happened here? Not me as I was in bed at the time.

JohnWB 31-08-2012 11:09

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by qasdfdsaq (Post 35468845)
I don't see any packet loss in that graph other than the national glitch that had nothing to do with VM...

---------- Post added at 15:26 ---------- Previous post was at 15:26 ----------


Nobody can see that except you. You need to click the "Share" button.

Where abouts do I find the share button please

Jayster 31-08-2012 11:28

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by JohnWB (Post 35469141)
Where abouts do I find the share button please

The "Share Live Graph" or "Show Previous Days" hyperlinks right below the graph itself on the page where you can see all the graphs you have created and have the option to create a new graph.

JohnWB 31-08-2012 11:38

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Jayster (Post 35469146)
The "Share Live Graph" or "Show Previous Days" hyperlinks right below the graph itself on the page where you can see all the graphs you have created and have the option to create a new graph.


I will try again, it seems to be improving, lets see what this shows on the forum

Though I would add my results to this thread. This is in Virgin 60meg at TS5 in Middlesbrough. Been like this for the last week or so but was ok untill then.

My Broadband Ping

Martin_D 31-08-2012 12:20

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...9c82e93f6.html

Blairhoyle 31-08-2012 12:51

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Kymmy (Post 35469076)
If you look you'll probably find at least a couple of national glitches per week.. Not always restricted to VM's network but also could be thinkbroadband's network or the routing between them. A simple dropout like that is inconsequential and not an issue unless it starts repeating itself many times in a short period of time.

it reboots my hub and blocks me online for a few minutes until the hub lights all start working correctly again.

Kymmy 31-08-2012 13:00

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
That though isn't anything to do with the hub ping, think broadband or this thread

Blairhoyle 31-08-2012 13:05

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Kymmy (Post 35469179)
That though isn't anything to do with the hub ping, think broadband or this thread

actually I think it has to do with this thread seeing as its my graph that I;m talking about and I don't know what it meant.

hence my reason for coming on to ask.

Kymmy 31-08-2012 13:42

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
A superhub will not reboot because it loses pings from the thinkbroadband firebrick. There are though many other threads concerning superhubs and their other issues. This threads about latency and ping results via the thinkbroadband graphs.

You already have a thread which you started concerning such reboots please use that one for such issues

http://www.cableforum.co.uk/board/12...ng-itself.html

crazyronnie 04-09-2012 04:57

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I've been having issues with my broadband cutting out today.

http://www.thinkbroadband.com/ping/s...04-09-2012.png

crazyronnie 04-09-2012 09:06

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Just spoke to virgin, seems like there's a fault in my area which should be fixed by 19:30 tomorrow.

EssDee 06-09-2012 19:59

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Just had my SH replaced yesterday as I had reported a dip in download speed. The support community techs also spotted 'an unusually high number of T3 and T4 timeouts'.

Here is my first day with the new hub


http://www.thinkbroadband.com/ping/s...06-09-2012.png

Can anybody tell me how good or bad this is?

Cheers

Sephiroth 06-09-2012 20:38

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
It's very bad where the red is. Perhaps there was an area fault.

EssDee 06-09-2012 20:45

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Thanks for the response Seph. I've just checked my SH. It appears to have rebooted at least once today (given the uptime figure).

How does the yellow max. latency appear?

Sephiroth 06-09-2012 21:29

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
EssDee,

The yellow stuff is rising and prolly will stay risen till after 22:30. The yellow, as you know, is a maximum and its effect on blue (average) is what matters.

Depending on when they saw the T3/T4 events, if they saw it during the red period that explains the count. If they looked afterwards, the same count would be present.

If you get T3/T4 events when there's no packet loss, then there's something else wrong like SH instability when in router mode.

EssDee 06-09-2012 21:43

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Thanks Seph. Appreciate the help.

Sephiroth 06-09-2012 22:06

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
BTW, here's mine.

http://www.thinkbroadband.com/ping/s...06-09-2012.png

tdadyslexia 06-09-2012 22:19

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
@Sephiroth mine looks a lot like yours

Live Graph
https://www.cableforum.co.uk/images/...2012/12/59.png

Sephiroth 06-09-2012 23:22

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
@tdad

Mine's bigger than yours!

But seriously, during that peak time, daty after day, that's what I see. In download speed terms, my 50 meg drops to between 9 and 20 meg (I'm not complaining), but there's daily serious downloading going on in my segment by someon or five.

No disconnections - prolly thanks to modem mode.

Kymmy 06-09-2012 23:37

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Mine atm

http://www.thinkbroadband.com/ping/s...06-09-2012.png

No idea what the 6am spike is, but the 8/9am spikes are usenet headers and my daily download (today about 1.2gb's worth on the 9am spike)

thenry 07-09-2012 00:35

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
mines better :p:

[img]Download Failed (1)[/img]

jempalmer 07-09-2012 07:31

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
[img]Download Failed (1)[/img]

qasdfdsaq 07-09-2012 10:03

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by thenry (Post 35471629)
mines better :p:

Let's not start that again shall we....

https://www.cableforum.co.uk/images/local/2014/10/8.png


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