Re: sky sports red button
 

there is an issue with On Demand features in my area as well and i have no red button for the tennis as well

Re: sky sports red button
 

There's an issue in my area too BUT I have been told on good authority (I'm not saying who) that red button for the tennis wasn't scheduled to be on VM today but don't know why....

Odd....

Re: sky sports red button
 

Looks like I've been proved wrong and we have not got the full service - glad I didn't hand over any of my hard-earned to Sky!

The gripe I have is that I like my darts and one of the big tournaments in the autumn shares the Friday night with four other live events (or at least, it has the last two or three years). And guess which one was pushed behind the red button - got it in one. That is why I will not pay Sky any of my money unless they give us the full service - why should I pay them when I cannot receive the material I'm paying for?

It may be that the reason that we have not got full functionality is that Virgin are still sorting out teething troubles. For that reason, I will keep an open mind and will keep on looking back here. I'll also keep my cash in my pocket UFN...

Re: sky sports red button
 

Some very kind people I know are looking into why no Red Button for Tennis Masters last night (even though it was on the Sky platform). If I'm allowed to say why when I find out I shall let you all know...

Re: sky sports red button
 

Mobes it has happened to me with the cricket as well two matches involving the west indies were on sky sports red button on sky a couple of months or so ago ,but were not available to vms sky sports subscribers,after emailing the ceos office i recieved a phone call the nub of which was "its up to sky what they supply to vm via the red button".

From that point on i knew we were not going to get the "full" red button service on sky sports,good luck though mate.:)

Re: sky sports red button
 

It's worrying, Richard. What i would point out though (but please correct me if I'm wrong) is that certain sports (was cricket one of them?), such as tennis, were specifically mentioned in the press release as having the red button functionality. If that's not the case and Sky can give it and take it away at a whim then something needs to be done/said about it!!!

Re: sky sports red button
 

Re: sky sports red button
 

I've tweeted them this morning about the tennis... nothing back yet...

Re: sky sports red button
 

I guess Mobes sky held all the cards when it came to negotiations over the red buton,and i am guessing what happened was they said we will give you all the football ie match choice and champions league,and a selection of other sports but it will be up to us which on a take it or leave it basis.

Tennis was definately mentioned in the press release,and cricket was the first sport on red button a west indies pakistan match as far back as last april,then no more cricket on red button until the highlights of the third test match last saturday ie august!.

One thing vm could and should do in my view would be to publish a proper red button list,but when i spoke to the lady from the ceos office she did not seem to know what would be on and when.! so perhaps it is as random as that football apart.

Re: sky sports red button
 

Virgin needed to be stronger and demanded more.

Re: sky sports red button
 

The Twitter lot tweeted me back but it was so pointless and ill informed I wont even bother putting it here...

Re: sky sports red button
 

So basically Mobes we are still none the wiser.

Re: sky sports red button
 

No red button for the tennis today either... anyone have an email address i can send an email about this too???

---------- Post added at 16:20 ---------- Previous post was at 16:19 ----------

Nope!

---------- Post added at 16:38 ---------- Previous post was at 16:20 ----------

I've sent a couple of emails off... will let you guys know of any reply!

Re: sky sports red button
 

Get complaining guys!

Re: sky sports red button
 

Part of my email was to ask if there was anyway they could list what red button functions we were getting, otherwise their hit and miss approach looks half arsed, frankly!

Re: sky sports red button
 

do you think there getting ready for tonight

Re: sky sports red button
 

Champions League???? Maybe but I see no reason why that should effect anything else... Someone in the know at VM doesn't understand why it's not available either....

Re: sky sports red button
 

Is it on tonight for Champions league ?

Re: sky sports red button
 

One would hope so as if it is not then there will be some unhappy bunnies on this forum.

Re: sky sports red button
 

Re: sky sports red button
 

Let's see if Virgin keep there word.

Re: sky sports red button
 

they did on football first on saturday so expect they have red button matches tonight

Re: sky sports red button
 

Match choice on SS2 champions league

Re: sky sports red button
 

Match choice is there :D

Re: sky sports red button
 

see they kept promise all good news well done VM :)

Re: sky sports red button
 

Match choice and goal alerts!

Re: sky sports red button
 

Good stuff Virgin, think they've produced what most people want. Just a pity they didn't get interactive for footy and cricket, but still well done.

Re: sky sports red button
 

Yes and l will second that.

Re: sky sports red button
 

were the red button gone ?

---------- Post added at 19:33 ---------- Previous post was at 19:32 ----------

it ok it back

Re: sky sports red button
 

Finally the red button is on Virgin Media all they need to do now is get it sorted for the TiVo box.

Re: sky sports red button
 

Glad to hear a lot of people are happy, I am not!
Gonna ask for a refund, I had a V+ box but decided to go to TiVO for a better service... Champions League starts and no red button? All promises!
Crap service and they are telling me TiVO is the next big thing? *******s! I pay more money for a cheaper service!!!
SKY-VM 6-0 6-0 6-0... FURIOUS!

Re: sky sports red button
 

Yes and the sooner the better

Re: sky sports red button
 

I agree with your frustrations, hopefully it will be available when the October TiVo update is released.

Re: sky sports red button
 

Happy it's there for the football just as they said it would be...but they also said

It’ll work for all 2011-2012 Barclays Premier League matches, plus any UEFA Champions League match, ATP tennis, US Open, Heineken Cup and more.

Yet NO red button for the tennis this week :td:

Re: sky sports red button
 

l do like the goal alert bit and have pressed it twice already

Re: sky sports red button
 

Plush!

Re: sky sports red button
 

we will have the US Open tennis on the red button

It’ll work for all 2011-2012 Barclays Premier League matches, plus any UEFA Champions League match, ATP tennis, US Open , Heineken Cup and more

Re: sky sports red button
 

Which is all fine and dandy unless your a cricket fan!

But i am glad the champions league is working ok on red button for those that like the football.:)

Re: sky sports red button
 

Is goal alerts on and is it working fine

Re: sky sports red button
 

red button working with 5 champions league games on there and working well

Re: sky sports red button
 

Had an email back from Neil about no Red Button for the tennis ect and he's asked Cindy to look into it and email me... watch this space!

Re: sky sports red button
 

surely virgin media know it is a watered down version of the red button

Re: sky sports red button
 

I presume so. Part of my email was to ask why the red button function is so hit and miss, i.e tennis one week and not the next and if it was possible for there to be somehwere they could list what red button we were going to get and when.

We'll see....

Re: sky sports red button
 

Good luck M8 I hope you do manage to get a red button schedule out of them.

Re: sky sports red button
 

I used goal alert a couple of times last night absoulately brilliant

Re: sky sports red button
 

Choice of 4 matches on match choice on SS2 tonight.

Re: sky sports red button
 

Yep plus bayern munich on itv 4

Re: sky sports red button
 

No

Re: sky sports red button
 

She's downstairs watching something so I am relegated to the upstairs Samsung. Is there Red Button on SS2 at the moment then as I don't have it?

Re: sky sports red button
 

Yes there is Red button on SS2 and reboot your box and it may come up for you hopefully

Re: sky sports red button
 

Ahh.... there it is! Thanks.

Re: sky sports red button
 

I have set the goal alert to on:)

Re: sky sports red button
 

If anyones interested I had an email from Cindy Rose

Dear Mr ****** thanks for reaching out to us.

I’m very sorry to read of your disappointment that we have not been supporting Sky Sports’ interactive coverage of the Cincinnati Masters this week. We have been building up our portfolio of Sky Sports interactive services since the Spring and do still have a little work to do to complete our Tennis support. We do a have gap in our APT World Tour interactive coverage this month, but we will be providing Sky Sport’s full interactive tennis coverage from the US Open at the end of the month.

We’ll also be publishing a full schedule of the Red Button coverage soon, which will give all of our customers a full view of what's coming.

I hope that helps.
Best regards,
Cindy

It realy is good of them to send such perosnalised emails back when you know how busy they are...

So it looks as if the Red Button functions will be rolling out fully over time. So if your sport isn't "red buttoned" yet or only partially there's hope in the coming months it will be... watch this space...Also the publishing of what we'll be getting can only be a good thing... I hope they do that soon...ends all the speculation that way!

Re: sky sports red button
 

thanks lets hope we get all red button functions like fanzone on football ect

Re: sky sports red button
 

will that mean we will get everything that is on the red button

Re: sky sports red button
 

I would doubt it means 100% but you never know!!!

Re: sky sports red button
 

So obviously phase 2 is not the final phase

Re: sky sports red button
 

Excellent reply there Mobes well done,sounds like they have deicded its best to get a list of red button sky sports interactive on vm out there but why oh why does it take complaints emails to get the information out of them,its good they sent a reply so quickly and personalised too,i sent a email in about three months ago and somebody from the ceos office called me back as well for a chat,when they did not have the answers the lady said she would ring me back i thought ok then,but true to her word she called back a couple of hours later.

I was thinking about going to sky but after much thought and examples of good service like the one above i have decided to stick with vm as when they get it right they are excellent.:)

Re: sky sports red button
 

Yes a very good reply from them and l am glad you are not going over to the dark side Richard.

Re: sky sports red button
 

Thanks denphone:D I decided as i said above there are very positive examples of good customer service,and the fact all maintenance is included no getting onto outside contractors or bartering with sky to send sombody out for free its included,vm has always been reliable for me as well,it also carries all the main channels i watch and i am now back on sky sports so will see how the interactive button developes i would also miss other features,such as ESPN with TVXL.

I am sure sky is excellent i am not knocking it at all but for me vm is a better fit.:)

Re: sky sports red button
 

Red button schedule for august on VM :-

http://www.virginmedia.com/tvradio/t...ugust-2011.php

Re: sky sports red button
 

Final phase will be the Sky Sports Red Button button added to TiVo no date has been given out by my insiders yet but it may launch on TiVo in October 2011 - when TiVo boxes gets an update.

Re: sky sports red button
 

Thanks kindly for this useful information.

---------- Post added at 19:14 ---------- Previous post was at 19:13 ----------

Will the update in October be a big update.

Re: sky sports red button
 

No idea I only know that TiVo users are getting an update on October 2011.

Re: sky sports red button
 

thanks mate for the info i was told about the update in October for tivo but i did not know it was about the Red Button too

Re: sky sports red button
 

I'm taking full credit for this :D:D:D:D:D:D:D:D

Re: sky sports red button
 

So you should. it was you that got the red button list on the virgin media website

Re: sky sports red button
 

100% agree. :tu:

Re: sky sports red button
 

Very nice of you guys to say but I was only kidding :)

Re: sky sports red button
 

You are now known as Sir Mobes :D

Re: sky sports red button
 

Love it!

But please keep the bowing and scraping to a minimum.... it just gets embarrasing otherwise :p:

Re: sky sports red button
 

A man has now become a legend and you are now that legend.:clap::clap::clap:

Re: sky sports red button
 

Why is it good to call someone a leg end :D

Re: sky sports red button
 

Because there are not many legends around but you are one of them as well Devil.:D

Re: sky sports red button
 

Yes we know this DEN, buu when you post a joke and you get Negative rep. It wil amnoy yoy.

Re: sky sports red button
 

So you should, they are listening then.:D

Re: sky sports red button
 

Muppetman is the same that's on Sky?

Re: sky sports red button
 

The cricket has been on Sky Sports red button , not sure what else though.

Re: sky sports red button
 

it was not on the sky sports red button list on the virgin media website
http://www.virginmedia.com/tvradio/t...ugust-2011.php

Re: sky sports red button
 

It wasn't on through VM.

Re: sky sports red button
 

eeeer... did we get match choice tonight????

Re: sky sports red button
 

I have no red button on Football First: Match Choice as of right now 23.45. Mind you this is on SS2 whereas the VM website says it should be on SS1 - amateurs !

Re: sky sports red button
 

Me either on any Sky Sports Channel... and it IS listed that we should get it... is the red button time limited?

Re: sky sports red button
 

Ooops - it has automagicaly just appeared about 5 minutes after switching to the channel - excellent

Re: sky sports red button
 

right OK maybe thats waht i need to do lol

Re: sky sports red button
 

when will we get the red button on the matches? As there was no red button on the liverpool game

Re: sky sports red button
 

oh yes... lol

---------- Post added at 23:53 ---------- Previous post was at 23:52 ----------

You dont get red button for the individual game... just match choice which is on SS2 now...

Re: sky sports red button
 

maybe reboot the box ?

Re: sky sports red button
 

red button NOT on England-India Test cricket this morning - tried pressing red button quite a few times - no response

Re: sky sports red button
 

The cricket is not on the VM sky red button list for August.

http://www.virginmedia.com/tvradio/t...ugust-2011.php

Re: sky sports red button
 

No cricket aside from one west indies one day match(april ),and Highlights of one days play in the third test(august) has appeared on sky sports red button on vm, and it is my belief sky are keeping red button stats on the cricket red button for themselves,as it would have appeared by now if that was not the case.

And has been pointed out already cricket is not on the interactive red button list at all for august.:(

But there you go,if the red button icon is not in the bottom right hand corner of the screen no matter how many times you press the red button nothing will happen.!!!!!!

Re: sky sports red button
 

Yes it would be nice to have the red button for the cricket but some red button is better then none and you never know it might be added for next seasons cricket.

Re: sky sports red button
 

Not much chance denphone,i think sky are keeping a certain amount of red button for themselves,just the same as they keep sky sports HD 3/4 yes i do agree some red buttton is better then none obviously,for those of us that sub to sky sports primerily for the cricket though its not good news.;)

Re: sky sports red button
 

Yes l love my cricket but l love many other sports as well.

Re: sky sports red button
 

Well we will see about that in the coming months.:D

Re: sky sports red button
 

do they not do player cam and where you can pick another angle to watch and where you get orther match results?

Re: sky sports red button
 

Yes i do watch some football as a passive supporter of no one team in particular,but it is not my main sport just like i have met many football supporters who have no time for sport other then football.:)

Still at least i now know if i do get cheesed off about the situation in future sky is an option for me now.

Re: sky sports red button
 

i found this on the virgin forums some bad news. i hope this is not true
http://community.virginmedia.com/t5/...ht/td-p/674283

this is clearly false advertising. if match choice is not on tonight
http://i56.tinypic.com/14d0gpj.jpg

Re: sky sports red button
 

Guys... lets first of all see if this is true or not... IF match choice isn;t available tonight (as suggested by the Red Button schedule) then I suggest we all write to CIndy Rose about it via email

I will not post it on here but PM me for it. If enough people email her then something maybe done!!!!

It was pretty unequivacle that we would get Match Choice. It will be a disgrace if we do not.

Re: sky sports red button
 

what is her email address