Re: TiVo
 

The feature that finds films with chosen actors - does this work for music programmes featuring a favourite artist or a sports programme featuring a favourite player or team?

Re: TiVo
 

Depends on what the EPG data says I suppose

Re: TiVo
 

If they are in the Title, cast or description then yes. As Ben says if it's in the data it should find them :)

Re: TiVo
 

... and me, I'm on Sky;)

Sorry folks - couldn't help it:D

Re: TiVo
 

What about the time they call from? Does anyone know that? I had a call a couple of days ago just after 8am, whether it was them or not I don't know (1471 brought back unavailable number), I was on my way to work and no-one else was awake.

Re: TiVo
 

We are eagerly awaiting the call and I'm trying to work out what the best thing to do is with my current boxes. We have the standard VIP50 setup. I'm wanting to keep both my current boxes making the Tivo box the third one.

Am I right in thinking that over and above my £100.55 I would have to pay another £3 a month for Tivo plus £6.50 for the extra box?

---------- Post added at 09:31 ---------- Previous post was at 09:31 ----------

I believe it's 8am.

Re: TiVo
 

I've got my Tivo install booked for 22nd Feb. What's the chances I could get them to do 20-30meg Superhub install at the same time ? Is it the same installers who do both ?

Re: TiVo
 

yep, mine was knowledgable about tv and broadband. She mentioned 200Mb at one point ;)

Re: TiVo
 

Tivo beta and slow. Think I'll wait till they iron out the current issues and enable all three tuners. All I wanted was the extra space to record too. I can wait and I'm happy with the VIP50 package I'm on to be honest.

Re: TiVo
 

They've been trialing 200Mb for years, mainly in Kent from what i can remember. Don't expect it anytime soon ;)

Re: TiVo
 

fair enough, it's only been slow for me a few days though at the start, last 2 days it's been lightening.

3 tuners will be even nicer though agreed :)


@J.C - ah right fair enough, I'm not even on 50MB yet (don't want a superhub just yet and i've only got one of those black modems) so don't think i'll be an early adopter anyway.

Re: TiVo
 

Out of interest how much a month should VIP50 with Tivo (and second box as V+) with Sky HD on both boxes be? I've currently got 2 V+'s on VIP 20 (read note at bottom) with Sky HD on both (£14 pm just for that), I know that you get Sky HD free with one box when your on VIP50 so trying to see if that would actually save me money lol. And if I get Tivo it would just be a straight swap for one of the V+ boxes that I have.

I'm not even sure I'd officially be classed as VIP20 though because I arranged a retentions deal (first one I've ever done - when sky hd came out) last year and a few of the phone extra got dropped as part of that. Still paying £100+ a month though.

Re: TiVo
 

I got the call!!
Yesterday, on my mobile, when I was in Barcelona.

Unfortunately, he called me a day early, because he then noticed I didn't have any Virgin Media service installed... Yet! The thing is, I'd ordered VM 2 weeks ago (in readiness), and it wasn't installed yet, and he told me that once there is an order in for something, he can't put the order for TiVo in.

Fortunately, the installation was today (BB XXL and XL TV), and minutes after the engineers left, I called the VM guy back (he'd given me his direct number) and ordered it. £149, no installation charge and £3 per month extra. Paid on CC over the phone (I have no problem with that)

TiVo installation will be on Sat 19th. 1 week to live with the awful V box before I can get the proper one, I can't wait!

Re: TiVo
 

I hope this is a wind-up.......

VM stated that only current customers should be getting it until full rollout. Plus it should have been £199 for a new customer.

If not then someone needs to contact the TiVo callers and ask them what they are doing......

Re: TiVo
 

Its not beta and its also not slow :) Its worth getting, just for the 1TB space. 3rd tuner will just be a software update and should happen by March.

Re: TiVo
 

It's a wind-up. We are not marketing to new customers until the next quarter. Unless a mistake has been made?

---------- Post added at 11:22 ---------- Previous post was at 11:20 ----------

indeed. I've got loads of HD recorded and it's still only used 18% space :)

Re: TiVo
 

If that story is true ... and we cant prove or disprove it then it validates what i have been saying for a few days ... there is no defending VM on this as it truely would be a shambles if customers of 10 plus years arent called before someone who only joined (not installed) two weeks ago

as i said previously ... we can only judge VM by the information we have and as VM are slow (at best) and inadequate at releasing information we are reliant on what we get on the net ... as a net provider VM should be aware they will get adverse comments with stories such as above

sorry VM so far its a total mess based on what information we have and looking after existing customers isnt happening as well as you said it would

Re: TiVo
 

He did pre register and also by the time he called to book an install he was an existing customer ;)

Re: TiVo
 

To be honest, the poster has no track record on here, so I'm going to say it's not true. I don't wish to offend the poster, but that's my opinion.

Re: TiVo
 

Well pending existing customerr as he hasn't actually got the stuff installed yet

But I can see how it could be an error on the system that misread the pending bit

Re: TiVo
 

possibly. :)

Re: TiVo
 

you cant be serious .... a customer of 2 weeks gets called ahead of a customer of 10 years :shocked: ... if a joke its slightly bad taste considering the tension tivo has caused

there has to be something wrong with the system if newer customers are being put ahead of oldest customers and some are getting 3 calls with offers despite already signing up ... if a wind-up .. then ban em for life for being a :monkey: (being polite there)

Re: TiVo
 

Don't see how a mistake was made unless the system is not set up properly as only current customers with services installed should be called.

I would like proof myself if I was a VM employee so that I could post emphatically that this is a windup rather than leaving people to question whether VM are calling people like this rather than themselves......

I know I'm very demanding and awkward but thats the nature of people who have been waitin for a year for this and now its here others may be getting it before us even when they shouldn't. :erm:

Re: TiVo
 

what 'phone pack did you go for?

Re: TiVo
 

Not refering to the above customer, but an existing customer is an existing customer. It doesn't matter how long they have been customers. ;)

Re: TiVo
 

Gotta admit if that is true bit of a kick in the ole B**** for the rest of us, VIP 50 customer and still no call, been working from home all week so not missed any calls :o:

Re: TiVo
 

Your joking right :shocked:


The above were not a customer as they had no services when called.......


The system should only be calling those who already have services (don't matter how long for but really should be in order of length of subscription for fairness) those with no service installed should be classed as new customers as thats what they are.


Anything else is against what VM are stating is happening.

Re: TiVo
 

The poster seems to have posted and ran https://www.cableforum.co.uk/images/...2012/12/20.gif

Re: TiVo
 

I noticed, I would pop an email off to the TiVo team though just to check the story or you will be getting loads of posts later about it and it would be nice to be able to say its rubbished by them as not true.


Its what I would do if only to check and warn them about some maybe poping emails off to Neil B etc and questions coming from above. ;)

Re: TiVo
 

But as a normal fair minded human being dont you think it should matter ... because an older customer is being treated poorly in comparison to a new (newer) customer then the system is wrong or would be seen as wrong by most other customers especially when VM said they valued existing customers and would treat them right

and im not saying this on my own behalf as i've lost interest in tivo but as a person who can see that it would simply be wrong IF ( a big if ) the story proves true

Re: TiVo
 

Not in my opinion. In that case it should be the highest paying customers and not the amount of time a customer has been with VM. :angel:

I guess that is why VM are going for VIP50 customers first ;)

Re: TiVo
 

allegedly.

Re: TiVo
 

What about those with young B**** :shocked:


Don't you care about them :erm:


Its ageist I tell you ageist :omg:

Re: TiVo
 

Do we know roughly how many VIP50 customers there are?

Re: TiVo
 

I feel sorry for those in the office of the CEO really. Far too many people will contact them without adhering to any kind of process (for example I've seen many forum posts both here on DS where people have contacted them about a "fault" without even reporting it to DTV or Tech Support in the first instance). As I would imagine them to not be a massive department, I think they do a sterling job with what resources they have available to them, particularly when some people will simply persist until they get their own way.

Re: TiVo
 

from the postings so far ... thats not even the case ... XL customers are being contacted ahead of VIP50 and VIP20

this isnt having a go at you personally ... but the fact we have no concrete information as to who is being contacted and why that group then and why a different group later is leading to allsorts of rumour , biterness and general "happy i got one" or " peeved i aint had one" posts on here

Re: TiVo
 

Agree,

I have contacted them on 3 occations, most recently to ask about the TiVo rollout, only asking mind you to try to gain information, no demands or anything.

The 2 previous times were once to ask about plans for a larger hard drive in the V+HD and the other in praise of service I recieved, I had cut a bit out of my cable digging a hole in the garden and lost phone service, reported Sunday morning, repaired first thing Monday on a Bank Holiday.......

Thats the sort of thing more should email them about so the staff get to hear about it plus good service should be noted.

Re: TiVo
 

I imagine VM would be going for the high paying customers first, ie VIP50 and triple XL customers, but I don't know for sure.

Re: TiVo
 

Well they should be going for single male over 50's first :grind:




err that would be me :rofl:

Re: TiVo
 

Does anyone know, if the TiVo uses the dedicated broadband connection to provide the video on demand via IP? At the moment, my V+ can never view on demand stuff in HD, as I always get the 'too busy' message, but would this be a thing of the past with TiVo, or would I still get the same message?

Re: TiVo
 

The VoD delivery system is the same as the rest of the STBs

Re: TiVo
 

As Ben says, it's the same, but VoD servers are currently being upgraded so you should start to see that message a lot less in the coming weeks.

Re: TiVo
 

Ordered tivo the other day, and I've just had my bill come through saying I am £35 in credit... Why have they took the £149 off my normal bill? :S

Re: TiVo
 

Unfortunately that's the way it works. Any payments you make go towards the balance of the account immediately.

So the next bill will the higher than it would usually be. So whatever your usual charges were this month, don't spent it!

The total amount taken out over the two bills will be correct

Re: TiVo
 

You get your account number and region code as soon as you book your installation, and that's all the info you need to mark yourself as an Existing Customer on the TiVo form.

So it's possible the caller could have been going on that and not yet noticed the pending installation.

Re: TiVo
 

It get's taken out after payday so it's all good :-) I'm owed around 50 quid from virgin anyway so hopefully that'll be taken off by then.

Re: TiVo
 

.



Great news everyone, VM are boosting the delivery of TiVo's from the factory.













They have employed a third delivery snail :cleader:



.

Re: TiVo
 

It comes to something when mods/staff start trolling :td:

I guess this attitude just shows how some VM staff view their customers. If we didn't know already they don't give a toss if you've been a customer for 10 years or just 10 minutes.

Nice to feel appreciated

Re: TiVo
 

Why do people expect some sort of "loyalty bonus" from telecoms & media companies, because you've been with them x years. The whole industry has created it, and quite frankly its ludicrous.

A 10-year old customer's money is the same colour as a 10-minute old customer's money. True you should keep your existing customer's happy so they don't go elsewhere, but by pricing and service level compared to your main competitors. Not by willy-nilly handing out massive retention discounts and bending over backwards to stop people leaving. That just disenfranchises the rest of the customer base, and before you know it everyone thinks they are getting a bad deal.

Do Asda give me my shopping cheaper than other people who shop there because I've been shopping there longer? What about Esso at the petrol station, the local pub, or anywhere else I could mention where I spend money on a regular basis. Of course not. They refine their offering against their competitor to make sure they continue to appeal to me because they know I can easily go elsewhere to spend my money. For some reason telecoms & media companies don't seem to have grasped this, as all they care about are subscriber numbers and "churn", and they'll do anything to keep you there (including practically giving the product away!)

Re: TiVo
 

Why not PD83?
It's all the same. Tesco, Boots etc give points away - you get money off your next shop.
Plenty of places do nectar points.

Although I don't agree with VM giving freebies, or huge retention deals - I would like to see more benefits offered for long standing customers. Maybe get a certain percentage off your monthly bill after a qualifying period and gradually increasing to a set maximum?

Re: TiVo
 

Because they specifically stated that existing customers would be getting it before new customers.

If the aforementioned post is true, the Tivo calls person new the guy hadn't even had cable installed yet, and bent over backwards to get him one, by giving him a direct # to call.

There are many long term customers who've never called retentions, if it was my company those are the people i'd most like to keep, not the people who constantly phone up for better deals. Loyalty is worth a lot, everyone is rewarding brand loyalty, from telecoms with rewards, to supermarkets with points cards, there is nothing wrong with it.

So yes asda do reward long term customers, and so does my local pub with better service and free crisps ;)

Re: TiVo
 

Yes, but that's not the same as discounting. It's an incentive to shop there. Maybe VM giving you a free PPV after spending x-hundred pounds would be a similar comparison.

We agree on that

This is what I don't agree with. Like I said, my money is just as good as yours. All discounting does is keep people "because its cheap", not because it's the best value service they can obtain. Where is the requirement to continue to innovate? The company should want to be the best it can be, and that will be the incentive for the customer - that you have the best value service.

Re: TiVo
 

Maybe they mean existing customers of Virgin and TiVo?

So what's wrong with those people who have been loyal to TiVo over the last 10 years getting rewarded?

Re: TiVo
 

Nothing to suggest (other than 1 rogue post) that's not the case, but what do you class as an existing customer. Does someone installed last week just because TiVo is coming soon still qualify? Or is it only for people who have "shown their loyalty to the commitment"

Said above, I don't see them as the same thing. If Asda charged me a tenner less because I threatened to go to Tesco, then it would be the same thing.

Would I not get the free crisps at your pub? Gutted :)

Re: TiVo
 

I guess it depends who's doing the rewarding, are TIVO paying for the boxes for the S1 users?

There's nothing wrong with TIVO doing a deal with VM to supply boxes first to their customers if they are paying for it. I'd be less happy if VM we're paying for it as a favour to TIVO though.

Think of it this way ben.. VM decided to reward TIVO customers (who've paid tivo alot of money over the years). But they can't quite find the money, so they take it out of your raise for this year. Now you are grumpy and VM customers get poor service when they phone you up :(

Re: TiVo
 

Where has it been said that S1 TiVo customers are getting it free. As far as I read they are paying the standard price.

It's existing VIP customers who are getting the remote in a box and the free TiVo.

Re: TiVo
 

The poster has a job, and cannot spend his day reading forums!
I will give an answer to those who've simply decided that I was a piece of for getting TiVo before them, but I first have to get on a conference call...

Re: TiVo
 

I don't think anyone has a problem with you getting TiVo, good on you. I think it's more a case of people getting in a twist with VM.

Personally I have given up waiting by the phone, when I get it I get it (just wish my SA would play nice until then).

Re: TiVo
 

No-one called you anything for getting it first, they just questioned the truth of the post due to you not being a service user prior to getting the call and VM having said general rollout to new customers is in April for £199.

If indeed you have got it then good for you, you are lucky but should not have got it due to VM statement on how rollout will proceed.

Don't forget you are also a very low poster like myself so have yet and have yet to earn a reputation of being a truthful and non windup member.

Re: TiVo
 

Last time when I checked Asda/Tesco didn't offer me a contract when I finished my weekly big shop! But Tesco do reward loyalty, the more money you spend the more points you get back. And when the big clubcard double up comes around those with the most loyalty get rewarded more. I think the "pull a name out a hat" works best for everyone as it is pure luck. Im trully gutted as I only get those dodgy peanuts in my pub and they don't look great!!!

Re: TiVo
 

you either meant some existing VIP customers or you have let the cat out of the bag;):D

Re: TiVo
 

Kinda wish I had an engraved remote for my TiVo....can't have everything though, I feel very lucky for having mine already.

What's it engraved with? pics gratefully received!

Re: TiVo
 

Yes I meant some

---------- Post added at 14:28 ---------- Previous post was at 14:27 ----------

The person's name who it was sent to

Re: TiVo
 

welcome to the forum firstly ... secondly ... i dont think anyone is calling anyone names its just the whole tivo affair has created tensions ... and of course there are some people who do actually enjoy winding others up on forums which leads to genuine forum members questioning some new members intentions

as i said earlier we cant actually prove or disprove your post as its not in our power but if what you say is true it is showing VM in a bad light IMHO and that the whole tivo existing customer launch is a pure lottery on who gets a call and who doesnt.

as we keep getting told "its not launched yet" my question is - are there one or two launches .. one single launch for open orders over the phone (new and existing customers) or are there in actual fact two launches one for existing customers (no ordering until you get called) and one for new customer phone orders ? ... i ask as it appears random customers on random packages and now random lengths of loyalty are being called with no apparent pattern and some are getting several calls despite already having made an order

all very confusing for the average customer who just wants information and can then form their own opinion on that information

Re: TiVo
 

I am neither VIP50 or triple XL, in fact I'm on a "deal". But I did register my interest and they did call me, so why not eh ?

Maybe they are working down the list alphabetically, who knows !

Re: TiVo
 

Maybe being out of contract helps who knows.

Re: TiVo
 

Has anyone on VIP actually got a call though?

Re: TiVo
 

As I have tried to tell you, its not an offical launch at the moment. TiVo is at a pre launch stage, hence the promo for VIP50 customers and TiVo S1 users. They are also calling those who pre registered on the VM website.

Once it fully launches, anyone will be able to order Tivo via the VM site, in a VM store or by phone. There will also be a marketing campaign once it does fully launch.

It doesn't have to have launched for people to get installed with it.

Re: TiVo
 

They can't be working alphabetically my name should be near the top
of the list but still no contact from the Tivo team & I registered my interest on day one,

Given up waiting for them to call life's to short,
If virgin want my money they know where to find me,

Re: TiVo
 

THEY have not called me yet, knowing my luck they will call me when l am out, the sooner they call existing customers the better.

Re: TiVo
 

Locatation: Dartford, Kent
Services: V+HD, XL TV, XXL Broadband


1st post.

Just got my call today from Virgin at about 2pm.
Installing Tivo this Wednesday AM.
£149 +£3pm for Tivo. Will relocate exsisting SA V+ to Kitchen for additional £6.50pm

Re: TiVo
 

That's awesome news! Congrats!

That is exactly what I am wanting to do with my V+ box so it's good that is all they're charging. Next Wednesday is a good date, quite soon!

Re: TiVo
 

OK so we are at pre-launch .... and the proper launch will be April and open to the general public ... i understand that and dont have any problems regarding that as its plain simple and already known ....

what is lacking is a definate 'what is happening now' as VM promised to look after existing customers first and yet they apparently have no real pattern to how they are doing that. Whether you accept someone with an instal date for existing packages but not yet actually installed as being an existing customer is debatable and only VM can answer to that one

existing customers (especially those on this forum) know the product is available but only to those chosen so far and cannot be ordered otherwise , but those that have had no contact are getting frustrated and restless that there appears to be no set pattern of the way peeps are contacted (VM probably know what the pattern is they just havent told anyone) and the only line we get from yourself (not a personal go at you) is that the product isnt launched yet ... bang wall head against springs to mind .. :dunce:

ok thats my opinion and i know lots will disagree which i can accept ... and right now ... i dont want tivo , i wont pay for tivo , but i would appreciate VM at least considering me valued enough to call and ask me ;)

Re: TiVo
 

What and take my place in the que

:bigcry:




Mommy I want my TiVo.......

:bigcry:

Re: TiVo
 

All I have been trying to say is that is it is a pre launch VM don't really have to tell you exactly whats going on.

Imagine for a moment that it was 15 yrs ago and the internet and social media still didn't really exist. If VM was launching a new service they would do their pre launch installs and activities and it would go by pretty much unnoticed until the full release when advertising would start.

I think they must have been hoping the same would happen now, however with people posting in forums stating they are getting it for this price and installed on this date, other people are then wanting the same and feeling annoyed when they don't get offered it.

For example when the Nintendo DS got released originally, I was contacted by Nintendo and offered a pre release DS 1 month before its actual release. I think there were only a few hundred people that were offered this. Am sure if they tried it now lots of people on forums would claim that its unfair and want to know why they weren't offered the same deal.

Companies always do pre release offers and special deals to get some of their products out and in the wild before release so people can talk about it and get it spread by word of mouth.

That is what VM is doing with TiVo. So don't get upset if you don't get a call or don't get TiVo straight away. They will call you and get you TiVo as soon as they can.

Re: TiVo
 

.


MISSING ONE TIVO BOX.............




https://www.cableforum.co.uk/images/...2011/02/80.jpg



Answers to the Big Teds TiVo


If you know where he is please let me know.......



:(

Re: TiVo
 

We were talking about the launch of TVdrive on forums 5-6 years ago, that wasn't such a farse as this has turned out to be.

But then again that was telewest and not VM, long before indian call centres and when you phoned up people either knew what you were talking about or knew who to ask.

Re: TiVo
 

Having no track record doesn't prove or disprove anything.
The only reason I ever looked at Virgin Media is because TiVo and XXL broadband. Were it not for those, I would never have considered (in the same way as I never considered Sky): the STBs they offer are dinosaurs, with appalling user experience and features. As I stated in another post in this very thread, I've had a Freeview STB for 4 years that puts all of them to shame (and still might the TiVo one, but by a smaller margin).

I work in the field of Digital Media and Online Video and therefore have known about the TiVo (as a concept) for years. When I did hear VM was going to adopt it, that (and BB XXL) tipped the balance in favour of getting an overpriced contract with VM (even though the customer service is know to be bad, compared with my existing broadband supplier).

I did enquire about how to get it for months. I pre-registered my interest as soon as the form appeared. About the same time, I registered with this forum in order to follow the trends. You yourself did reply to some questions I had a few weeks back. I followed your advice and did order a bundle with XL TV in readiness, knowing that XL customers who pre-registered would get it before others, and that it would be a quicker way to getting it. As soon as I got the account details, I refilled the pre-reg form with that information, in order to boost my chances.

So, there you go: I am a customer and I was when they called me. Yes, a new(er) customer, but a customer nevertheless, with an account ID. The fact that until this morning I hadn't got the service installed is completely irrelevant.

You can be annoyed all you want about VM's policy (or lack thereof, as if it was surprising with a large company), but don't take it on me. I have worked the system to my advantage (by design, but most likely by luck), and I feel the pain of those still waiting, but don't take it on me. I was looking forward to being part of the VM online community, but am starting to regret it.

And no, I still can't prove it. How could I possible prove it until it's installed?

Re: TiVo
 

As I said, I didn't want to offend you.

My sincere apologies :sorry:

And thanks for updating.

Re: TiVo
 

You're just dead lucky mate, its not you issue but VM. However if the selection is at random of all existing customers who have registered then that can include new customers like you.

Just appreciate there are some on here who are desperate to get their Tivo's so they may feel you've jumped the gun over others but not really. We all applied online at the same time and it is a lottery as to who is picked, there is no length of contract criteria so just a case of you being lucky, somebody is bound to be.

I'm still waiting for a call by the way.

Re: TiVo
 

I have been a VIP50 customer for months and registered on the first day for the TIVO but i have heard nothing either.
:(:(:(:(

Re: TiVo
 

I got called yesterday, installation booked for next Thursday.

I suspect there is a regional aspect to this. There is no point calling people if they haven't got enough boxes and enough trained installers in each area. From what I have seen posted, everyone is getting offered install dates in the next week, so this must be driving the order of who gets called.

Re: TiVo
 

I got a call today, it was bloody E-ON try to get me to switch to them. Do not think the person on the other end like the reply he got.:D:D:D:D

Re: TiVo
 

Ok starting to panic a bit now, got my personalised remote on Tuesday still haven't had a call to book installation and I fly on holiday on Sunday for 1 week.
What if they ring several times when I am away!!!!!!
Will they just keep trying till they get me?

Re: TiVo
 

I pre-regd on the VM TiVo page the day it went live and recently checked here to see that TiVo S1 owners were getting their own deal so registered again on the S1 link and got a call the next evening. I was out but the caller left a name and direct number with the wife saying to call back next day. So £149 debited but the next available install date in Glasgow is in March...?!

I bought an S1 TiVo in 2002, payed the £10 monthly fee and then coughed up the £199 for a lifetime sub and gave it to my folks when the TV Drive (V+) was launched.

Re: TiVo
 

Seriously, some folks need to stop, breathe and open a window! Its a PVR box for goodness sake! The world isnt going to come to an end if you dont get a freaking tivo! Calm it and wait your turn, the thing isnt officially launched yet!!!

Re: TiVo
 

Ah... those were the days:)

Re: TiVo
 

Re: TiVo
 

Problem is that the written word is one of those things that the context of which can often be misaligned. Whether that blog post is a direct quote, which if it is is a poorly selected choice of words or whether it's the blogger's summarisation of a conversation remains to be seen.

For the discussion I've seen about slowness based on those youtube videos doing the rounds, I've also seen some of those lucky enough to be installed say how so much better it is than their V+ box, so all horses for courses really.

Re: TiVo
 

I think those initial videos were from Big Dirk who now says his box is lightening fast. Big Dirk posted those videos in good faith to show us people who haven't got tivo how his box was performing. Unfortunately they were seized on by people who said that this proved all tivo boxes were slow.

Re: TiVo
 

correct they were my words, I was personally quite panicked in the first couple of days of ownership at the slow speed of the interface, but the difference now is like night and day. It's really quick now, just as quick as the S1 I know and love.

That quote on my blog was a verbatim quote from Virgin Media.

Re: TiVo
 

Remember Stephen isn't Virgin Media residential but works for the business unit so isn't going to have the full picture.

Re: TiVo
 

Exactly, there will always be people ready to pee on this box and they jumped on this glitch in performance that Big Dirk had.

As above he has now found the box to be much quicker and more responsive.

Re: TiVo
 

The joys of social networks.

I would get one if the place we're moving to at the end of March doesn't have Sky available though, seems a useful bit of kit.

Re: TiVo
 

Does anyone know if the Tivo team do calls on a Saturday?

Re: TiVo
 

No l do not think so and l am still waiting for a call in the weekdays.

Re: TiVo
 

Are you sure? Really sure?

Who are you to dictate what people should or shouldn't enthuse and get excited about? The 'Fun Police' maybe?

Re: TiVo
 

I don't think it's the enthusiasm that's the issue, more probably the constant bitching and moaning.....;)

Re: TiVo
 

Well, before VM released that statment on the sofa and community forums explaining the way TIVO was being allocated (which was only this week), there was some justification for that.

Re: TiVo
 

I would disagree, but that is the joy of the intraweebs - total strangers can disagree without any toys/prams disengagement scenarios occurring.