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-   -   Tivo V6 : Virgin Media V6 - Powered by TiVo(new STB) (https://www.cableforum.uk/board/showthread.php?t=33702913)

albertsteptoe 14-03-2017 15:45

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Keep getting on demand is unavailable. Then a code 407 dose anyone know what this means.

Mad Max 14-03-2017 15:53

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by albertsteptoe (Post 35889969)
Keep getting on demand is unavailable. Then a code 407 dose anyone know what this means.

Yes it means the on demand is utter bollox, always has been mate, terrible service!

spiderplant 14-03-2017 16:23

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by albertsteptoe (Post 35889969)
Keep getting on demand is unavailable. Then a code 407 dose anyone know what this means.

It means there's a problem with the copy of the programme on your local VOD server. PM me the name of the programme (including whether HD or SD) and the first half of your postcode, and I'll try to get it fixed.

OLD BOY 14-03-2017 17:22

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Mad Max (Post 35889970)
Yes it means the on demand is utter bollox, always has been mate, terrible service!

Now I have 12 tuners :D I have been using the on demand service again and I have to say that I've had no problems with it so far.

I know things vary from area to area, but technology does drop out sometimes and needs fixing. If people don't report it, the chances are it won't get picked up, particularly if this is a very localised issue.

I have often wondered if some have made the mistake of reporting it on here rather than formally reporting it, although we are lucky to have people like spiderplant trying to sort our problems out for us!

albertsteptoe 14-03-2017 17:33

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by OLD BOY (Post 35889981)
Now I have 12 tuners :D I have been using the on demand service again and I have to say that I've had no problems with it so far.

I know things vary from area to area, but technology does drop out sometimes and needs fixing. If people don't report it, the chances are it won't get picked up, particularly if this is a very localised issue.

I have often wondered if some have made the mistake of reporting it on here rather than formally reporting it, although we are lucky to have people like spiderplant trying to sort our problems out for us!

I've still got my sky Q silver so I'm using that when TiVo doesn't work, but I know there's problems in my area with bb high utilization didn't think that affected on demand.

denphone 14-03-2017 17:34

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Mad Max (Post 35889970)
Yes it means the on demand is utter bollox, always has been mate, terrible service!

Really MM you must stop making these outrageous claims.:nono:

spiderplant 14-03-2017 17:43

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by albertsteptoe (Post 35889982)
I know there's problems in my area with bb high utilization didn't think that affected on demand.

It might do, but I wouldn't expect it to cause an error 407. Easy way to check is to try it at a time of day when the broadband utilisation is low (e.g. weekday mornings). Does the error still occur?

Mad Max 14-03-2017 17:44

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by denphone (Post 35889983)
Really MM you must stop making these outrageous claims.:nono:

Den, you are turning into an apologist for VM, have you been studying OB? :D

denphone 14-03-2017 17:51

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Mad Max (Post 35889986)
Den, you are turning into an apologist for VM, have you been studying OB? :D

How dare you MM ;):D as the only person l end up apologising to is the person who wears the trousers in our household much like yourself l suspect.:)

l will criticise and praise Virgin and Sky as and when l see fit like many others on this forum MM.

albertsteptoe 14-03-2017 18:57

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by spiderplant (Post 35889985)
It might do, but I wouldn't expect it to cause an error 407. Easy way to check is to try it at a time of day when the broadband utilisation is low (e.g. weekday mornings). Does the error still occur?

Just tried again on TiVo still getting same message.

albertsteptoe 15-03-2017 02:29

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
[QUOTE=albertsteptoe;35889994]Just tried again on TiVo still getting same message. Every episode of blindspot that I had in bookmarks has now disappeared, think I'll call virgin later today to find out what's going on.

spiderplant 15-03-2017 10:06

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by albertsteptoe (Post 35890039)
Just tried again on TiVo still getting same message. Every episode of blindspot that I had in bookmarks has now disappeared, think I'll call virgin later today to find out what's going on.

This is definitely faulty VOD assets rather than a network utilisation issue.
The faulty ones may have been removed. Trying searching for it and seeing which episodes are still available.

neidpath 18-03-2017 01:24

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
I have been a Telewest (VM) customer taking a full range TV services. This was followed by the installation of an early TIVO box. In order to have a second TIVO box upstairs VM ran a second cable directly from their outside junction box to the upstairs room. Both TIVO boxes work well albeit independently.

I decided to upgrade to the new V6 box and ordered 2 V6 boxes together the recommended 100mb router. I await the arrival of the second box. In meantime, the first V6 box and router works well.

The question I have is the whether the upstairs V6 box will plug into the existing cabling – and work seamlessly with the other V6 box – or whether I should prepare for the second box (I do not want to hold up the delayed installation – should have I have additional cabling installed or invest in ‘powerlines’)

spiderplant 18-03-2017 09:12

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by neidpath (Post 35890538)
The question I have is the whether the upstairs V6 box will plug into the existing cabling – and work seamlessly with the other V6 box – or whether I should prepare for the second box (I do not want to hold up the delayed installation – should have I have additional cabling installed or invest in ‘powerlines’)

The 2nd V6 will connect to the existing cabling. But it also needs a connection to your SuperHub (it needs this even if you don't want to share recordings between V6's). Hopefully this will work fine using Wi-Fi, but that depends on the signal quality, which can't really be predicted. I suggest you do nothing for now, and see how it goes when you try Wi-Fi. If you have trouble getting it to work with Wi-Fi, post back here and we'll try to help.

ps. Welcome to the forum

Raider999 19-03-2017 10:20

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by spiderplant (Post 35890556)
The 2nd V6 will connect to the existing cabling. But it also needs a connection to your SuperHub (it needs this even if you don't want to share recordings between V6's). Hopefully this will work fine using Wi-Fi, but that depends on the signal quality, which can't really be predicted. I suggest you do nothing for now, and see how it goes when you try Wi-Fi. If you have trouble getting it to work with Wi-Fi, post back here and we'll try to help.

ps. Welcome to the forum

I have 2 v6 boxes, I cannot watch box b recordings via box a and vice versa ( did work once many weeks ago). Box a is hard wired to hub box b is upstairs so relies on wi-fi.

I get error v401 and choice of try again or cancel.

What is strange is I can delete recordings on box b through box a - so there is obviously a connection.

Any ideas?


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