Re: [Merged]-Major connection issues!
 

I doubt if they would notice a problem if it came up and smacked them in the head, I have had problems for the last 4 weeks, I have 10mb, I may as well have a 56k dial up for what use it is, I have had an engineer out who swapped my modem for a 250 but with all the loss of service I haven't really been able to check if it is working properly, am really struggling to find many sites working, I am in RG1 :mad:

Re: [Merged]-Major connection issues!
 

Is there no free phone number for faults?

Re: [Merged]-Major connection issues!
 

Bear in mind it now costs you money to do this - a nice little earner in the event of regular weekly faults with the BB backbone!

Re: [Merged]-Major connection issues!
 

It is a nationwide browsing problem apparently and NTL does not have a clue about the cause...

Re: [Merged]-Major connection issues!
 

Ahhhhh just in from work... nice cuppa, time to catch up with news on BBC while the kids are watching The Simpsons, and here we go ... normal (S*i*e) service resumed by NTL.

Wonderful.

£24.99 a month for this level of service? Be better off with a cheap dial-up service, or even tight string between two bean cans.

'Suppose I'd better go spend some time with the fruits of my loins for a change!

Re: [Merged]-Major connection issues!
 

NTL are poor, how can the whole of the UK have this problem?
I think these words come up to mind with them

p#ss up in a brewery

Re: [Merged]-Major connection issues!
 

This is probably a stupid question but:

Why doesn't each UBR do DNS too?

Re: [Merged]-Major connection issues!
 

That would be too sensible for NTL, after all we don't exactly get a quality service even when everying is working FINE, I think they only have 2 DNS servers running on an old 286 in the back of someones garden.......:Yikes:

Re: [Merged]-Major connection issues!
 

I seem to be able to browse webpages ok - but can't connect to Microsoft messenger. I take it it's tied in with the same problems?

I was about to let messenger repair something itself (something to do with a gateway) but I won't let it do anything if its an NTL problem.

Re: [Merged]-Major connection issues!
 

I'm having really bad problems tonight, luckily i can get onto this site but i can't use yahoo or google!

Re: [Merged]-Major connection issues!
 

its all gone to poo... wonderful....

Re: [Merged]-Major connection issues!
 

Was OK for a few minutes, now gone back to sh*te.

It's about time we got an official apology for the poor service, and explanation of exactly what's gone wrong, exactly what they are doing / have done to fix it and when.

Re: [Merged]-Major connection issues!
 

Service Status Details

Service Broadband
Posted 6 Jun 17:29
Resolved
Last Update 6 Jun 17:29
Duration Ongoing

Type Other
Location Nationwide
Status Service Outage
Start time 6 Jun 17:00
End Time


Description

Browsing Issues


Detail

NTL Broadband internet customers across the whole country may currently be experiencing problems in browsing to web sites. NTL is aware of this issue and working to identify and resolve the cause as quickly as possible. Please accept our apologies for any inconvenience caused.

Re: [Merged]-Major connection issues!
 

i'm using these dns servers.

DNS Servers . . . . . . . . . . . : 194.152.64.68
194.152.64.25

Re: [Merged]-Major connection issues!
 

Think you will wait a long time for an apology from NTL to be honest.
They made a mistake with my DB and said they would post me an apology letter ......hence to say i am still waiting for that 3 months later