Re: Virgin Media to Double Broadband Speed
 

Nope not connect to the Olympics - because again VM aren't an Olympics sponsor

Re: Virgin Media to Double Broadband Speed
 

https://www.cableforum.co.uk/images/...012/08/114.jpg

http://www.themoderatevoice.com/word...june/pepsi.gif

Re: Virgin Media to Double Broadband Speed
 

:confused:

Re: Virgin Media to Double Broadband Speed
 

olympics

Re: Virgin Media to Double Broadband Speed
 

Yes. Gathered that. Not sure what your point was though :)

Re: Virgin Media to Double Broadband Speed
 

my point in asking was because it, having Bolts ads feature would boost revenue or at least have some form of positive PR going on

Re: Virgin Media to Double Broadband Speed
 

But getting sued may not

http://www.nytimes.com/2012/07/25/sp...ng-police.html

Re: Virgin Media to Double Broadband Speed
 

How is the speed doubling going?

After all negativity when it was announced about how they would never stick to the dates it would be good if this time they are running on time. So how's it going??

Re: Virgin Media to Double Broadband Speed
 

Well, since we don't have the original (or the revised) national roll-out plan, it may be difficult to comment, except on area by area basis (where people had gone online and saw a date previously, which may now have changed).

Personally, my area (Leeds) originally stated "from July onwards" - it now states "between December 2012 and February 2013".

However, I took another option, and changed my previous package (which included 30Mb/s BB) to Premiere Collection (which has 60Mb/s), whilst saving over £11 per month.

Re: Virgin Media to Double Broadband Speed
 

Is that a 60/6 connection? Not bad with an £11 saving plus higher traffic management allowance as well.

Re: Virgin Media to Double Broadband Speed
 

No it's 60/3 at present. Upstream increases haven't started yet, only downstream

But it will be 60/6 by the time the upgrades are complete

Re: Virgin Media to Double Broadband Speed
 

after all downstream upgrades or area by area?

Re: Virgin Media to Double Broadband Speed
 

I would expect it will be area by area

Re: Virgin Media to Double Broadband Speed
 

theres been signs of upstream bonding posted by customers on the VM community forum. not sure if their upstream speeds have been doubled with bonding. could you find out Ben?

Re: Virgin Media to Double Broadband Speed
 

someone I know on 100Mb has had a lot of dropouts recently and just had his modem reboot and when it come back it had a new config that shows the upstream as 16.25Mb *scratches forehead* I am starting to wonder if 120Mb will be 120/16

Re: Virgin Media to Double Broadband Speed
 

Virgin normally do some tests before any rollout to make sure things work, so it's possible

Re: Virgin Media to Double Broadband Speed
 

thanks for giving me my laugh of the day. That has got to be one of my favourite all time quotes :)

Re: Virgin Media to Double Broadband Speed
 

As does your sig every time I look at it. Talk about flogging a dead horse :rolleyes:

Re: Virgin Media to Double Broadband Speed
 

I am glad you find it as amusing as I do. It is a testament to VMs standards, competancy and level of customer care

Re: Virgin Media to Double Broadband Speed
 

No. Amusing as in "get over it" :(

Re: Virgin Media to Double Broadband Speed
 

funnily enough I do get over it and in this particular case I did, but then VM went and had to bring it back to life by telling everyone that their current modem is now okay for 100mbit and they have already been upgraded. They are the ones exacerbating the issue not me.

Re: Virgin Media to Double Broadband Speed
 

Huh? Their SH is now okay for 100MB. That's good isn't it? So what's the problem? :confused:

Re: Virgin Media to Double Broadband Speed
 

I am confused as well because I thought we were talking about my sig and the reference to the fact that they allegedly tested the vmng300 and said it couldnt do 100mbit (even though many of us were using it and knew it could) and then a couple of weeks ago they turned around and told everyone that th vmng300 was fine and they had been auto upgraded to 100mbit.

Re: Virgin Media to Double Broadband Speed
 

Then your sig is now irrelevant and can be changed. Right? :

And your comment is rather silly because of course these things will be tested. (Trying to remember a saying about how technology can be
lab-tested to bits but it might still not survive the 'real world'. :confused: Basically, no tech is perfect!)


Or did they admit that they hadn't actually tested it at all?

Re: Virgin Media to Double Broadband Speed
 

have customers using old cloneable modems been given a SH?

Re: Virgin Media to Double Broadband Speed
 

Nope, still here on my Ambit 256.

Re: Virgin Media to Double Broadband Speed
 

Re: Virgin Media to Double Broadband Speed
 

I have heard a rumor that the upload speeds would be tripling, now im not sure if that's triple the 10:1 ratio or triple the 20:1 ratio. I would assume its triple the 20:1 to put them nearly inline with fttc?

Has anybody else heard this?

Re: Virgin Media to Double Broadband Speed
 

no way dude. It is a big enough effort just to double the upload speed, there is no way they are going to triple it.

Re: Virgin Media to Double Broadband Speed
 

And exactly how much more would be involved, GM?

Re: Virgin Media to Double Broadband Speed
 

adding a bucket load more capacity which they currently dont have and bonding more channels. As seeming as though they havent been able to do the upstream doubling in line with the downstream doubling means that it is going to take them yonks to sort out tripling, especially if they are movng on with 200mbit and 400mbit which have been in the media recently

Re: Virgin Media to Double Broadband Speed
 

Insufficient capacity has never stopped them selling products they cannot supply.

The most recent being the upgrade to 20meg on the old docsis 1 network. IIRC I didn't start to recieve 20meg for years, only when I was moved to docsis 3 did I start to get over 10 - 12 meg.

So tripling the upstream? Well why not? I think VM are getting desperate enough to offer it but that don't mean anyone will actually recieve it.

It will just join the "coming soon" queue along with upload speed doubling or the "Myth" queue alongside gems like "unlimited", "best for gaming" and "best wi-fi coverage.

Re: Virgin Media to Double Broadband Speed
 

And yet their own figures show that >60% of their customers get the headline speed. (Will try and find supporting link. Lost it right now.). Also....

http://store.virginmedia.com/broadba...ned/ofcom.html

Also...

http://store.virginmedia.com/broadba...al-speeds.html

So I think your statement generally might be incorrect. Though of course we know they have some problem areas :)

Re: Virgin Media to Double Broadband Speed
 

Are they the same people who tested my VMNG300 and said it couldnt do 100mbit and the same people who think the wireless performance on the shub is "unbeatable"?

Re: Virgin Media to Double Broadband Speed
 

No - it was SamKnows...

http://store.virginmedia.com/broadba...al-speeds.html

Re: Virgin Media to Double Broadband Speed
 

damn ;) I am eating humble pie

Re: Virgin Media to Double Broadband Speed
 

Tests done on ethernet cable, no mention of wireless speeds!

Re: Virgin Media to Double Broadband Speed
 

Indeed. I already linked to that though. Guess no-one clicked on it :(

---------- Post added at 20:27 ---------- Previous post was at 20:26 ----------

Yes. And? Wireless is always slower than Ethernet :confused:

Re: Virgin Media to Double Broadband Speed
 

Not sure this is relevant but Virginmedia provide funding to Samknows. Worth knowing though.

Re: Virgin Media to Double Broadband Speed
 

Correct. It's not relevant in the slightest.

Re: Virgin Media to Double Broadband Speed
 

Don't think there is any claim that there isn't a connection.

Even on that page it says:

Re: Virgin Media to Double Broadband Speed
 

Wow! VM paying a commercial company for their services. Disgusting :rolleyes:

Re: Virgin Media to Double Broadband Speed
 

When I put my postcode into the "See when we're doubling yours" checker on the Virgin website, I get the following:

"We've finished upgrading the fibre optic netwrok in your area"

"Congratulations! The new double speed boosts are already up and running in your area"

I have 120Mb broadband. Does this mean I should now be getting 120mb down, and 12mb up? I'm still only able to upload at just under 6mb.

Re: Virgin Media to Double Broadband Speed
 

Speedtest to prove you are on 120Mbit down?

Re: Virgin Media to Double Broadband Speed
 

What is the best server to use on Speedtest? I'm testing but getting around 40mb only.

Re: Virgin Media to Double Broadband Speed
 

Try preston its been good for me recently. Also whats the downstream config set at?

Re: Virgin Media to Double Broadband Speed
 

Tried Preston, which the Virgin engineer told me to use when installing my Superhub. Results aren't great:

http://www.speedtest.net/result/2109183899.png

Not too sure about my downstream settings. I'm not really a "techy" person when it comes to my internet connection / Superhub.

Re: Virgin Media to Double Broadband Speed
 

http://192.168.1.1/VmRouterStatus_configuration.asp the "Max Traffic Rate" under "Primary Downstream Service Flow"

Have you actually seen that speed or did the engineer just tell you that your on 120?

http://speedtester.bt.com/beta/speedtest-remote.jsp this usually gets full speed for me all the time but it doesn't provide a linkable result for proof.

Re: Virgin Media to Double Broadband Speed
 

He went to great lengths to prove it using Speedtest and the BBC iplayer speedtest too. When he tried Preston my download speed was just over 100mb. I can't remember the results on iplayer.

Here is a snap of my account:

[img]Download Failed (1)[/img]

I'll have a look at the other links you've posted shortly.

Thanks for the info

Re: Virgin Media to Double Broadband Speed
 

With the overprovising virgin did for 100 they raised it up to 110 so in speedtests you will see around 105 at max.
For example: https://www.cableforum.co.uk/images/...2012/08/30.png
I am on 100

Re: Virgin Media to Double Broadband Speed
 

Oh I see.

Here is what I get when checking my post code:

http://img713.imageshack.us/img713/2736/doublem.jpg

Virgin are pretty much telling me here that I'm on 120mb and should be enjoying double speeds. I'm finding it difficult to actually prove exactly what I do have at the moment. Might give Virgin a call tomorrow to see what they say.

---------- Post added at 00:46 ---------- Previous post was at 00:42 ----------

The first link isn't working for me at the moment:mad:

According to BT I'm on 72mb down and 5mb up, which is very similar to what I got on Speedtest.net

Re: Virgin Media to Double Broadband Speed
 

That is what a lot of people's postcode brings up but virgin have been doing it somewhat prematurely with not yet increasing uploads in line with the downloads and have not yet officially began their 120 rollout. Thats the only reason we ask because if you are on 120 you would be one of the first in the country. If you check your superhub with the 192.168.1.1 link above and it says 111000000 bps you are on 100, if its something along the lines of 120000000 bps or 133000000 bps then your on 120.

If your superhub is in modem mode it would be http://192.168.100.1/VmRouterStatus_configuration.asp or your superhub may have a different ip.

Re: Virgin Media to Double Broadband Speed
 

Brilliant Jayster, thanks for the help and info.

Why do I even bother to trust what Virgin tell me anymore?

Re: Virgin Media to Double Broadband Speed
 

I was told I get my double in July 2012 now just been update to (Your area's upgrade
is coming soon.We estimate your area will be ready between:
December 2012 and February 2013) dam sucks big time.

Re: Virgin Media to Double Broadband Speed
 

Know how you feel. When I upgraded to the VIP Collection in April I was given the impression I would be on 120Mb within 2 months. 4 months later it would appear I've still not been upgraded. I wonder if Virgin can push the upgrade through before my 12 month contract ends in April 2013?

I wonder where I stand? Virgin are telling me I've been upgraded to 120Mb which sadly doesn't appear to be true.

Re: Virgin Media to Double Broadband Speed
 

Out of interest, what happens when you click on the link that says 'check now' in regards to the modem?

Re: Virgin Media to Double Broadband Speed
 

I'll do that when I get home and will upload a snap of the screen

Re: Virgin Media to Double Broadband Speed
 

just checked my speed on the bt speed checker website
telling me a d?load of 43.76 mbs

i'm in the medway!

so no double for me yet?

any ideas?

Re: Virgin Media to Double Broadband Speed
 

Hi Ben.

Here is what I get:

http://img819.imageshack.us/img819/7625/hubyj.jpg

Re: Virgin Media to Double Broadband Speed
 

Hmm, by the looks of things then they've added the 120Mbit stuff into My VM a bit too early for the schedule checker.

Re: Virgin Media to Double Broadband Speed
 

The link worked for me today. It says 111000000 bps so looks like I'm still on 100Mb:(

Re: Virgin Media to Double Broadband Speed
 

so there you have it; you have got the best, so rest assured that there are no other routers in the world that can live up to the unbreatable performance of the shub.

Re: Virgin Media to Double Broadband Speed
 

That's not what it's saying.

The check is in regards to other Virgin Media kit that has been supplied. Only the SuperHub as a complete kit package is capable of 120Mbit

And before you start, please be aware I'm talking about kit as supplied by Virgin Media. The routers supplied by VM with the VMNG300 are not capable of 120Mbit as they only have 100Mbit Ethernet ports

Re: Virgin Media to Double Broadband Speed
 

I am so glad you clarified that however if VM are only running tests to identify which modem the customer has got surely they cant say my modem is not "the best" because they dont know what router is attached to it. My VMNG 300 is going to do just as well on 120mbit as the shub. VM have never supplied with a stand alone router, especially one with 100mbit ports, so they cant mark me down for that.

Re: Virgin Media to Double Broadband Speed
 

All VMNG300 modems should have been supplied with a router (either a Netgear WNR2000 or the D-Link DIR-615) - unless the customer chose not to take it or use it.

But I really really don't want to go around the whole SuperHub v VMNG300 modem argument yet again.

Re: Virgin Media to Double Broadband Speed
 

How can I find out when my area will really be upgraded? Do I need to phone Virgin?

I take it other customers are getting the same messages when logging into My Virgin Media?

Re: Virgin Media to Double Broadband Speed
 

google virgin media double speed

Re: Virgin Media to Double Broadband Speed
 

Have you seen any of my earlier posts about this or have you just read my last post and jumped in with your handy hint?

Re: Virgin Media to Double Broadband Speed
 

The 120Mbit schedule hasn't been released yet

Re: Virgin Media to Double Broadband Speed
 

apologies i hadnt.

your system might need a little tune up. your screenshots say your areas done so capacity would have been added on.

test - speedtester.bt.com/

you could try this...

www.speedguide.net/files/TCPOptimizer.exe

run the prog via admin rights.. move the marker up top all the way to 100+ then above apply changes click on optimal then apply changes - restart - test speedtest.net running internet explorer

Re: Virgin Media to Double Broadband Speed
 

Thanks for the info:)

---------- Post added at 00:10 ---------- Previous post was at 00:09 ----------

I'll just need to hang tight then.

Thanks

Re: Virgin Media to Double Broadband Speed
 

No it isn't

Re: Virgin Media to Double Broadband Speed
 

Pretty much; unless you have a particularly bad (wired) connection.

Re: Virgin Media to Double Broadband Speed
 

My Virgin Media postcode message has changed, it now says to Start checking for 120 Mb/s from September onwards. I'd like to think that it translates to, You will get it in September unless there is a screw up.

Re: Virgin Media to Double Broadband Speed
 

Or an un-expected delay :)

Re: Virgin Media to Double Broadband Speed
 

yeah, I cant see them rolling it out by area for the sake of 20mbit

Re: Virgin Media to Double Broadband Speed
 

i'm on 100 mb cannot get over that on speedtest 85 mb and it maxes out

Re: Virgin Media to Double Broadband Speed
 

Well I followed the advice on here and changed my package - which meant the broadband speed doubled for download and I saved £11 per month -RESULT!

Re: Virgin Media to Double Broadband Speed
 

I wouldn't consider 100Mb particularly bad. I'd say it's still pretty average given its prevalence.

Re: Virgin Media to Double Broadband Speed
 

Neither would I. My point being that, although you should, theoretically, get 100mb out of your fixed connection, you won't necessarily get that from a wireless connection no matter how good it is.

Unless I'm wrong and "wireless" is now - theoretically - as good as "wired"?

Re: Virgin Media to Double Broadband Speed
 

They have already stated that it will be by area, the problem is not the 120 Mb/s it is the fact that all the tiers will have their upload doubled at the same time, which has required installing extra upload capacity and as you know that is always a finite resource with DOCSIS.

Re: Virgin Media to Double Broadband Speed
 

Depends on your wireless kit. I do get 'full' speed on wireless (~105), but then I use my own router and I'm lucky that I appear to be the only person running a 5GHz network round here. I accept that as 5GHz kit becomes more prevalent than things may change. I also accept that as VM introduce higher and higher download speeds I will hit the limitations of my wireless setup, and will then have to look at cabling the house, but as a major whole house renovation is on the cards in the next 18/24 months it's the ideal time to future proof the network.

Cheers

Grim

Re: Virgin Media to Double Broadband Speed
 

Uhh I easily get over 200 from a wireless connection.

Re: Virgin Media to Double Broadband Speed
 

that is what the current schedule is for. They are adding the extra capacity and then doubling everyones speed and they have already done some areas and are in the process of doing the rest. There shouldnt be any need for an additional phased rollout of 120mbit because they arent doing any extra work for it. It is a change of tier for all 100mbit users to 120mbit.

Re: Virgin Media to Double Broadband Speed
 

i am at thie time on 60mb will i get at leat 100 when they double up the speed in my area

Re: Virgin Media to Double Broadband Speed
 

no

Re: Virgin Media to Double Broadband Speed
 

50mbit is being doubled/has been doubled to 100mbit. If you are on 60mbit you have already been doubled and are on the 30mbit doubled tier (whatever you want to call it). There will be three tiers post doubling; 30, 60 and 120. You are staying where you are.

Re: Virgin Media to Double Broadband Speed
 

why not??

Re: Virgin Media to Double Broadband Speed
 

See the post immediately above yours from General Maximus

I was on 10mbit and I've been doubled to 20---so where do I fit on the new system?:confused:

Re: Virgin Media to Double Broadband Speed
 

30meg

Re: Virgin Media to Double Broadband Speed
 

You have an option of moving across to L 30Mbit.

Would that be I have to pay something option?

Re: Virgin Media to Double Broadband Speed
 

Normally yes - it would be £20 for delivery of a SuperHub. However, as with anything, it's worth talking to Virgin to see if there are options

Re: Virgin Media to Double Broadband Speed
 

Hrmmm no notification or anything but I appear to be on 60meg now (according to speednet) even though my area isn't due to be done until September.

And I noticed how?

Well I've noticed over the last few days that I can't seem to play youtube videos anymore

If I select any type of HD it will start to play, then it will stop the picture and continue on with audio only for some reason, which is incredibly annoying. Anything I can do ?

Pingnet test (when it runs) gives me this.

http://www.pingtest.net/result/68009367.png

Oh joy, is this what to expect from an upgrade?

Re: Virgin Media to Double Broadband Speed
 

your problem is the packet loss. Have you had a look at your power levels?

Re: Virgin Media to Double Broadband Speed
 

I might if I knew how to (on the SH)

Re: Virgin Media to Double Broadband Speed
 

I am assuming you are using the shub in router mode. Go to http://192.168.0.1 and enter your username/pass (it is admin/changeme or the other way around, I cant remember). They have changed the GUI since I last used it but you need to click on something like a "connection" tab and "status" and it will listeach of the 8 downstream channels, the two upstream channels and what speed you are provisioned for.

Re: Virgin Media to Double Broadband Speed
 

Ok here we go


Downstream Channels
Lock Status Channel ID Frequency Modulation Rx Power SNR Pre RS Errors Post RS Errors
Locked 138 307000000 Hz QAM256 -6.4 dBmV 37.6 dB 900 0
Locked 136 291000000 Hz QAM256 -6.0 dBmV 38.2 dB 881 0
Locked 137 299000000 Hz QAM256 -5.7 dBmV 38.3 dB 889 1
Locked 139 315000000 Hz QAM256 -7.0 dBmV 37.2 dB 857 0
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown


and


Upstream Channels
Lock Status Channel ID Frequency Modulation Tx Power Mode Channel Bandwidth Symbol Rate
Locked 26 27400000 Hz ATDMA 48.0 dBmV 16QAM 6400000 20480 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec

Re: Virgin Media to Double Broadband Speed
 

That's your problem dude, downstream power is way too low. You need to get an engineer out and move your tap point in the cab