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-   -   TiVo : General TiVo Discussion Part 2 (https://www.cableforum.uk/board/showthread.php?t=33676466)

dazed&confused 17-04-2011 11:52

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by fixerman (Post 35214978)
I wonder how many people don't bother checking the contract? It seems that overcharging is widespread. I ordered by phone and the initial quote was wrong. I haven't received a copy of my new contract yet but I will check it when it arrives.:shocked:

It took me several calls to agree that my monthly charge for VIP50 with Tivo & 1 additional V+ box should be £ 100.55 + £ 2.05 for caller display.

Contract then duly arrived for...................
£ 122.60!!!

Another rant at CS and the guy told me "rest easy, you will only pay £ 105.60, the contract is often wrong!!"

If Virgin don't sort out their pricing they are going to lose more customers, than TIVo gains.

muppetman11 17-04-2011 11:57

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by hugh (Post 35215016)
so now we are getting the contradictory tensions between the mass outcries of "why can't i have the box now, if not sooner" and "there are bugs/features on the box, why have they released it too soon".

lol :d

dazed&confused 17-04-2011 12:05

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Hugh (Post 35215016)
So now we are getting the contradictory tensions between the mass outcries of "why can't I have the box now, if not sooner" and "there are bugs/features on the box, why have they released it too soon".

And then there are those that moan about not having TIVo AND
moan about the bugs they might have when they do get it
:spin:

cupcakes aka dd 17-04-2011 12:06

Re: General TiVo Discussion Part 2
 
Whats a "contract through the post". I've never had one and I've been with VM for over 8 years ? ? ? ?

heavyside 17-04-2011 12:07

Re: General TiVo Discussion Part 2
 
As a serial early-adopter of anything tech I'm resigned to having slightly buggy products. Still, I do hope VM get the worst bugs out of TiVo soon. It does kind of take the icing off the cake for me.

zantarous 17-04-2011 12:27

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Hugh (Post 35215016)
So now we are getting the contradictory tensions between the mass outcries of "why can't I have the box now, if not sooner" and "there are bugs/features on the box, why have they released it too soon".

There are always going to be bugs, heck the V+ still has some very glaring ones, I put mine through an intense workout yesterday I was up till 02:00 doing wish list searches and the box just worked like a dream.

if you want to be first you have to put up with a few niggles but on here whole there is nothing deal breaking at the moment. In fact I am in awe that a consumer product is this slick looking.

clinteastman 17-04-2011 12:33

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by muppetman11 (Post 35214991)
To be fair to sidneysides there does seem a lot of issues for a box that's ready to be released , sure you expect niggles however looking on various forums these seem to widespread.

Like I said it's just a jiggle to me, If I thought it wouldn't get fixed then it's a different matter.

Also my box hasn't got "a lot of issues" it just has the one.;)

---------- Post added at 11:33 ---------- Previous post was at 11:29 ----------

Quote:

Originally Posted by zantarous (Post 35215048)
There are always going to be bugs, heck the V+ still has some very glaring ones, I put mine through an intense workout yesterday I was up till 02:00 doing wish list searches and the box just worked like a dream.

if you want to be first you have to put up with a few niggles but on here whole there is nothing deal breaking at the moment. In fact I am in awe that a consumer product is this slick looking.

Good point, my V+ had (I got it replaced for a Samsung box) lots of problems but my TiVo is an absolute dream.

howardmicks 17-04-2011 12:35

Re: General TiVo Discussion Part 2
 
Agree its not a lot of issues,i have had my box over 4 weeks now and to me it just seems to be getting better and better.Really cant understand the moaning its a new product if they didnt want one with issues then they should have waited.The only thing us vm owners have got to moan about/be disappointed with is the lack of new channels to back it
It seems to me that a lot of problems are down to unexperienced installers rather than the boxes,If you read few comments peeps who got installers who have already installed many are fine.

fixerman 17-04-2011 12:39

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Hugh (Post 35215016)
So now we are getting the contradictory tensions between the mass outcries of "why can't I have the box now, if not sooner" and "there are bugs/features on the box, why have they released it too soon".

That's not the sort of response I have come to expect from you Hugh!:mad:

I notice you failed to address the guide replay issue which is causing a lot concern. Could we have some advice please and less of the sarcasm?:confused:

muppetman11 17-04-2011 12:45

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Hugh (Post 35215016)
So now we are getting the contradictory tensions between the mass outcries of "why can't I have the box now, if not sooner" and "there are bugs/features on the box, why have they released it too soon".

Quote:

Originally Posted by howardmicks (Post 35215054)
Agree its not a lot of issues,i have had my box over 4 weeks now and to me it just seems to be getting better and better.Really cant understand the moaning its a new product if they didnt want one with issues then they should have waited.The only thing us vm owners have got to moan about/be disappointed with is the lack of new channels to back it
It seems to me that a lot of problems are down to unexperienced installers rather than the boxes,If you read few comments peeps who got installers who have already installed many are fine.

Quote:

Originally Posted by clinteastman (Post 35215049)
Like I said it's just a jiggle to me, If I thought it wouldn't get fixed then it's a different matter.

Also my box hasn't got "a lot of issues" it just has the one.;)

---------- Post added at 11:33 ---------- Previous post was at 11:29 ----------



Good point, my V+ had (I got it replaced for a Samsung box) lots of problems but my TiVo is an absolute dream.

Yes you are correct the V+ still has numerous bugs to date.

Hugh 17-04-2011 12:47

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by fixerman (Post 35215057)
That's not the sort of response I have come to expect from you Hugh!:mad:

I notice you failed to address the guide replay issue which is causing a lot concern. Could we have some advice please and less of the sarcasm?:confused:

Not sarcasm - statement of fact (sorry that you took it that way).

btw, why should I "address the guide replay issue" - you appear to have me confused with someone who works for VM*


(*that's sarcasm.....;))

Peter_ 17-04-2011 12:47

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by fixerman (Post 35215057)
That's not the sort of response I have come to expect from you Hugh!:mad:

I notice you failed to address the guide replay issue which is causing a lot concern. Could we have some advice please and less of the sarcasm?:confused:

Not really as he is being fairly accurate and not being sarcastic in the least, plus he has booked his own install as well.

clinteastman 17-04-2011 12:47

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by fixerman (Post 35215057)
That's not the sort of response I have come to expect from you Hugh!:mad:

I notice you failed to address the guide replay issue which is causing a lot concern. Could we have some advice please and less of the sarcasm?:confused:

Really? Your concerned by it? :confused:

fixerman 17-04-2011 12:54

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Hugh (Post 35215067)
Not sarcasm - statement of fact (sorry that you took it that way).

btw, why should I "address the guide replay issue" - you appear to have me confused with someone who works for VM*


(*that's sarcasm.....;))

With over 18000 posts on this cable forum I foolishly thought you might have been in a position to offer some advice to us relatively inexperienced folk. It seems I was mistaken. Well, we live and learn.:shrug:

Hugh 17-04-2011 12:56

Re: General TiVo Discussion Part 2
 
On TiVo, which I haven't got yet?

I'm good, but not that good....:D

fixerman 17-04-2011 13:08

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Hugh (Post 35215086)
On TiVo, which I haven't got yet?

I'm good, but not that good....:D

You'r not a Manchester United supporter by any chance?:bigcry:

aptsys 17-04-2011 13:10

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Perfect Choice (Post 35214954)
Just looking at the Formula 1 GP on 101 and 108 channels. Wow, have to say the SD PQ is definitely worse than my SA V+ (both were using 1080i via HDMI), will try TV settings to see if it can help but distinct lack of clarity around the edge of people like a "soft" setting is too high. On SD when I saw a face close up the detail was almost HD like, but not the case with Tivo

Try it at 720p. I find this significantly better than the interlaced signal, and there is no HD material on VM better than 720p anyway.

Hugh 17-04-2011 13:21

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by fixerman (Post 35215096)
You'r not a Manchester United supporter by any chance?:bigcry:

Wash your mouth out with soap and water.....:D

What a foul calumny (to someone who lives in Leeds ;)).

Dean Ashton 17-04-2011 13:22

Re: General TiVo Discussion Part 2
 
I got my updated contract through in the post yesterday (with the date of the new contract confirming my 20th April TiVo install, which is nice).. have to say I was somewhat surprised when it says my monthly service charge is £56.55 for VIP20+Sky Premium HD+TiVo.

I can only hope that if this is an error, it sticks! ;)

Dean

lawe 17-04-2011 13:36

Re: General TiVo Discussion Part 2
 
Well after waiting for an email that never came, I Just rang about Tivo and told that install would be in 3 weeks time. Can it be this far ahead when others here are getting dates within days of ordering?
I know it may seem sour grapes on my part but I have played by the rules, checked my spam box incase the email went there and not tried to fob my way into getting one early.

HDFootyMan 17-04-2011 13:39

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by fixerman (Post 35214966)
To assess just how widespread the problem with rewinding the guide to view past programmes directly is, would all those who are experiencing this issue please post their experience.:)

DF, where are when we need you.?

Urm, its the weekend you know. I'm sure he's enjoying it, especially with this fine weather. :)

Hugh 17-04-2011 13:40

Re: General TiVo Discussion Part 2
 
lawe, my original install was two and half weeks after applying - I rang up, and asked for a change of date, which they did (next Thursday, making it just under two weeks).

Three weeks sounds about right, but it wouldn't hurt to ring up to see if you can have it brought forward - if they can't, you are no worse off than you are now....

lawe 17-04-2011 13:46

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Hugh (Post 35215109)
lawe, my original install was two and half weeks after applying - I rang up, and asked for a change of date, which they did (next Thursday, making it just under two weeks).

Three weeks sounds about right, but it wouldn't hurt to ring up to see if you can have it brought forward - if they can't, you are no worse off than you are now....

Cheers Hugh.
I'll ring tomorrow and see what happens.

fixerman 17-04-2011 13:46

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Hugh (Post 35215109)
lawe, my original install was two and half weeks after applying - I rang up, and asked for a change of date, which they did (next Thursday, making it just under two weeks).

Three weeks sounds about right, but it wouldn't hurt to ring up to see if you can have it brought forward - if they can't, you are no worse off than you are now....

You can expect a post from me on Thursday first thing!

Oh, and by the way....Leeds.......where's that?:LOL:

Hugh 17-04-2011 13:49

Re: General TiVo Discussion Part 2
 
It's "oop north, tha' knows"...

(but, since I originate from Glasgow, it's daan saarf for me....)

:LOL:

fixerman 17-04-2011 13:52

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Hugh (Post 35215120)
It's "oop north, tha' knows"...

(but, since I originate from Glasgow, it's daan saarf for me....)

:LOL:

Too mean to buy a ticket all the way to London.:Peaceman:

Hugh 17-04-2011 13:53

Re: General TiVo Discussion Part 2
 
:Peaceman:

spiderplant 17-04-2011 14:01

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Dean Ashton (Post 35215100)
I got my updated contract through in the post yesterday (with the date of the new contract confirming my 20th April TiVo install, which is nice).. have to say I was somewhat surprised when it says my monthly service charge is £56.55 for VIP20+Sky Premium HD+TiVo.

I can only hope that if this is an error, it sticks! ;)

Dean

Maybe it's a special offer for people who actually are called Dean ;)

zantarous 17-04-2011 14:14

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by aptsys (Post 35215097)
Try it at 720p. I find this significantly better than the interlaced signal, and there is no HD material on VM better than 720p anyway.

All cable HD is broadcast at 1080i.

denphone 17-04-2011 14:41

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by fixerman (Post 35215057)
That's not the sort of response I have come to expect from you Hugh!:mad:

I notice you failed to address the guide replay issue which is causing a lot concern. Could we have some advice please and less of the sarcasm?:confused:

He,s called Sir Hugh now you know.

Hugh 17-04-2011 14:42

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by denphone (Post 35215155)
He,s called Sir Hugh now you know.

Only by you - I am not downgrading from my baronetcy for anyone....;)

devilincarnate 17-04-2011 14:47

Re: General TiVo Discussion Part 2
 
Hey with the new apps coming i have been thinking how good it would be if we could get Cable Forum app:erm:

wombatsteve 17-04-2011 15:17

Re: General TiVo Discussion Part 2
 
Hello all - (long time lurker de-lurking! :) )

I've had my Tivo for a couple of weeks now and compared to theV+, its a great box (IMHO of course, as I never used reminders and rarely copied stuff to DVD, so the lack of those featured don't bother me).

I can confirm though that the reverse EPG works fine here - I just did the 'Monroe test' and it went straight to the correct programme. I do remember it didn't work at first though, so its quite possible its not a real problem, and the EPG data takes a while to cross-reference with the VoD data. I have noticed that the default behaviour if it can't cross-reference the data is to dump you in the main VoD menu (you can check this after a week as the VoD data goes off the system, but the main EPG data stays and can still be scrolled through as far as installation date).

I've tried out the online recording facility and it seems to work (although the guide data on the website doesn't seem to be the same as on the Tivo, so ao couple of times I've ended up with the wrong thing as it recorded the requested timeslot, rather than the specified programme, but thats just a data quality thing rather than a bug).

Br41ns 17-04-2011 15:27

Re: General TiVo Discussion Part 2
 
I thought on the Tivo mini guide it showed the channel logo, has this been removed or does my Tivo just not want to show them :confused:

devilincarnate 17-04-2011 15:47

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Br41ns (Post 35215179)
I thought on the Tivo mini guide it showed the channel logo, has this been removed or does my Tivo just not want to show them :confused:

It still shows it on mine?

sniper007 17-04-2011 15:55

Re: General TiVo Discussion Part 2
 
Has anyone heard anything more on the offers that are meant to be coming for existing multiroom customers?

Br41ns 17-04-2011 16:02

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by devilincarnate (Post 35215199)
It still shows it on mine?

I wonder why mine doesnt show any. Strange

zantarous 17-04-2011 16:08

Re: General TiVo Discussion Part 2
 
Where should the logos be I am not seeing them in the guide either?

passingbat 17-04-2011 16:21

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Br41ns (Post 35215219)
I wonder why mine doesnt show any. Strange

Did you get your Tivo off Ebay? :)

---------- Post added at 15:21 ---------- Previous post was at 15:10 ----------

Quote:

Originally Posted by sniper007 (Post 35215210)
Has anyone heard anything more on the offers that are meant to be coming for existing multiroom customers?

I've heard nothing. DF seemed to indicate they may not come immediately.

devilincarnate 17-04-2011 16:22

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by zantarous (Post 35215224)
Where should the logos be I am not seeing them in the guide either?

Over on the right hand side of the mini guide?

pythagoras 17-04-2011 16:27

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by fixerman (Post 35215057)
That's not the sort of response I have come to expect from you Hugh!:mad:

I notice you failed to address the guide replay issue which is causing a lot concern. Could we have some advice please and less of the sarcasm?:confused:

My epg didnt work fully in rewind mode until I had actually had it for 7 days. That seemed to fill the database properly and allowed the catch-up channels to launch from the epg, without searching catchup menu again. Of course this dosnt work with any programmes on BBC channels yet. Man City supporter here so very HAPPY today.

Regards

John

Skie 17-04-2011 16:28

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by sniper007 (Post 35215210)
Has anyone heard anything more on the offers that are meant to be coming for existing multiroom customers?

One person was given a free upgrade from 10meg to 20meg. Don't expect that to happen if you are already on 20meg though as they would need to send out new kit for the next tier.

devilincarnate 17-04-2011 16:29

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by pythagoras (Post 35215237)
Man City supporter here so very HAPPY today.

Regards

John

Someone has to be:D:D:D ( This coming from a Barnsley fan:D:D )

savvychels 17-04-2011 16:54

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by fixerman (Post 35214966)
To assess just how widespread the problem with rewinding the guide to view past programmes directly is, would all those who are experiencing this issue please post their experience.:)

DF, where are when we need you.?

I can only go back maybe a day before it starts freezing on the same programmes no matter how much further back you go. Installed on Fri. Not sure if that's the problem you're asking about

If it's to view catchup, then if I click on a programme to catchup it only takes me to the main catchup page, not to the programme

---------- Post added at 15:54 ---------- Previous post was at 15:49 ----------

Quote:

Originally Posted by Hugh (Post 35215016)
So now we are getting the contradictory tensions between the mass outcries of "why can't I have the box now, if not sooner" and "there are bugs/features on the box, why have they released it too soon".

Can't please most of the people any of the time LOL.

denphone 17-04-2011 16:56

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by denphone (Post 35215155)
He,s called Sir Hugh now you know.

How the aristocrats of society move in higher circles.

Br41ns 17-04-2011 17:15

Re: General TiVo Discussion Part 2
 
Gave the box a wee reboot and all logos are now present, makes it look that bit nicer :)

zantarous 17-04-2011 18:06

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Br41ns (Post 35215272)
Gave the box a wee reboot and all logos are now present, makes it look that bit nicer :)

Nice one fixed the issue for me too.

Big-Ted 17-04-2011 18:55

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by pythagoras (Post 35215237)
My epg didnt work fully in rewind mode until I had actually had it for 7 days. That seemed to fill the database properly and allowed the catch-up channels to launch from the epg, without searching catchup menu again. Of course this dosnt work with any programmes on BBC channels yet. Man City supporter here so very HAPPY today.

Regards

John

Quote:

Originally Posted by devilincarnate (Post 35215240)
Someone has to be:D:D:D ( This coming from a Barnsley fan:D:D )



GGGrrrrrrrrr


Almost gave you both negative reputation points :mad:













:D:angel::D

---------- Post added at 17:55 ---------- Previous post was at 17:51 ----------

Quote:

Originally Posted by devilincarnate (Post 35215161)
Hey with the new apps coming i have been thinking how good it would be if we could get Cable Forum app:erm:




Buy an ipad or Android tablet like me and you won't need one..........:)



And yes I have an iPad and am getting a Motorola Xoom as well.........:D



Carphone Warehuose offer too good to refuse.......:dozey:

muppetman11 17-04-2011 18:59

Re: General TiVo Discussion Part 2
 
Agree with that mobile apps are great to complement your TV service.

fixerman 17-04-2011 19:06

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by savvychels (Post 35215252)
I can only go back maybe a day before it starts freezing on the same programmes no matter how much further back you go. Installed on Fri. Not sure if that's the problem you're asking about

If it's to view catchup, then if I click on a programme to catchup it only takes me to the main catchup page, not to the programme

Thanks for your response. That is exactly the problem we are experiencing. :)

sidneysides 17-04-2011 19:28

Re: General TiVo Discussion Part 2
 
Hi again Fixerman! Take it yours still not working either?

devilincarnate 17-04-2011 19:33

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Big-Ted (Post 35215346)
GGGrrrrrrrrr


Almost gave you both negative reputation points :mad:

:LOL:





Quote:

Originally Posted by Big-Ted (Post 35215346)
Buy an ipad or Android tablet like me and you won't need one..........:)

Waiting for the Blackberry Playbook:D

Big-Ted 17-04-2011 19:53

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by devilincarnate (Post 35215376)
:LOL:







Waiting for the Blackberry Playbook:D





Read this first


http://www.reghardware.com/2011/04/1...ook_reception/



Quote:

Research in Motion launched the BlackBerry PlayBook in the States last night, and with it reviewers' non-disclosure agreements (NDAs) have expired. What they are saying does not inspire confidence.

The hardware meets with approval, but is being let down by RIM's software.

The key case for the prosecution: no on-board email, a stark absence given that's the very function that made BlackBerry a household word.

RIM has promised that the PlayBook will get email during a system update later this year, timed to tie in with the release of a version of the tablet that will contain a cellular network modem.

In the meantime, buyers can use a new tool, BlackBerry Bridge, to hook tablet to smartphone and use the latter's 3G link to grab secure email. Bridge creates a protected link between the two devices and presents smartphone apps on the tablet screen.

It's a technically impressive tool, some reveiwers say, but almost all of them condemn its lack of user friendliness. Why not simply route the secure email over Wi-Fi through a virtual private network (VPN)?

The PlayBook doesn't do BlackBerry Messenger, either.

The 425g PlayBook's 7in 1024 x 600 screen is good, as is its browser's ability to handle Adobe Flash. It has an HDMI port for telly connectivity. It has a full 2.4GHz and 5GHz 802.11n Wi-Fi radio. Bluetooth too. There's a 3Mp webcam and a 5Mp photo camera on the back.

The PlayBook goes on sale in the US on Tuesday, 19 April. RIM hasn't said when the tablet will debut in the UK. ®

devilincarnate 17-04-2011 19:55

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Big-Ted (Post 35215389)

I have already read it and I am still waiting for one:)

muppetman11 17-04-2011 20:08

Re: General TiVo Discussion Part 2
 
I have an ipad , however the non flash support really is annoying.

Big-Ted 17-04-2011 20:09

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by devilincarnate (Post 35215394)
I have already read it and I am still waiting for one:)




Ah you like crippled devices :D



thats why you are so happy with the TiVo :p:






https://www.cableforum.co.uk/images/...2012/01/28.gif




:D:D:D:D:D

toady 17-04-2011 20:12

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Big-Ted (Post 35215346)


And yes I have an iPad and am getting a Motorola Xoom as well.........:D

Just hopping that VM bring out a TVIO app for the Xoom

I'm loving my WIFI Xoom :romance:

muppetman11 17-04-2011 20:17

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by big-ted (Post 35215414)
ah you like crippled devices :d



thats why you are so happy with the tivo :p:






http://www.addemoticons.com/emoticon...ticons0426.gif




:d:d:d:d:d

lmao :d

Big-Ted 17-04-2011 20:17

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by toady (Post 35215418)
Just hopping that VM bring out a TVIO app for the Xoom

I'm loving my WIFI Xoom :romance:


Have gone for the £199 down £25 a month 3G model.


All you can eat data...........


As my current data plan comes to an end and I am droping XL from phone its only £5 a month extra.


Love the idea of no limits on the 3G :D

devilincarnate 17-04-2011 20:20

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Big-Ted (Post 35215414)
Ah you like crippled devices :D



thats why you are so happy with the TiVo :p:






https://www.cableforum.co.uk/images/...2012/01/28.gif




:D:D:D:D:D

No I just like to be there when the products evolve in to the things that they should be.:D:D:D

---------- Post added at 19:20 ---------- Previous post was at 19:17 ----------

Quote:

Originally Posted by muppetman11 (Post 35215424)
lmao :d

SKY:erm::D:D:D:D:D

fixerman 17-04-2011 20:22

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by sidneysides (Post 35215375)
Hi again Fixerman! Take it yours still not working either?

Afraid so Sidney! I tried the suggestion of doing a reconnection to the network which went ok but it made no difference. Quite a few others experiencing this problem.:erm:

muppetman11 17-04-2011 20:27

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by devilincarnate (Post 35215426)
No I just like to be there when the products evolve in to the things that they should be.:D:D:D

---------- Post added at 19:20 ---------- Previous post was at 19:17 ----------



SKY:erm::D:D:D:D:D

Exactly no reboots since install :D:D

Only pulling your leg don't rant at me :(

Big-Ted 17-04-2011 20:27

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by devilincarnate (Post 35215426)
No I just like to be there when the products evolve in to the things that they should be.:D:D:D

---------- Post added at 19:20 ---------- Previous post was at 19:17 ----------



SKY:erm::D:D:D:D:D




https://www.cableforum.co.uk/images/local/2012/04/8.gif



https://www.cableforum.co.uk/images/...2011/04/45.gif

devilincarnate 17-04-2011 20:30

Re: General TiVo Discussion Part 2
 
Cheers mate:D:D:D

whoareyou 17-04-2011 20:42

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by sniper007 (Post 35215210)
Has anyone heard anything more on the offers that are meant to be coming for existing multiroom customers?


I was given another £10pm discount

Perfect Choice 17-04-2011 22:21

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by aptsys (Post 35215097)
Try it at 720p. I find this significantly better than the interlaced signal, and there is no HD material on VM better than 720p anyway.

Thanks, will try and see if using 720p helps.

AndyCambs 17-04-2011 22:27

Re: General TiVo Discussion Part 2
 
With all the heated discussion over Phorm and internet tracking, it's interesting no-one has commented on the email conditions from Virgin Media regarding TiVo...
Quote:


Information about your TiVo use: By having the TiVo service and/or by using it you are providing your consent for us to use your viewing information to personalise your experience of the TiVo service (in addition to the other purposes set out in our privacy policy). We may share with third parties information about your use of the TiVo service in an aggregated form which will not personally identify you


zantarous 17-04-2011 22:54

Re: General TiVo Discussion Part 2
 
Nothing really wrong with that, if they want to target advertising that is more likely to be of interest to me then why not, if I am forced to watch a ad why not for something I have a interest in?

carlwaring 17-04-2011 23:01

Re: General TiVo Discussion Part 2
 
Plus, how do you think 'suggestions' works? :)

HDFootyMan 17-04-2011 23:53

Re: General TiVo Discussion Part 2
 
http://www.mercurynews.com/sv150/ci_...nclick_check=1

Quote:

"The stock has been hijacked by the legal system," said BMO Capital analyst Edward Williams, who has an "outperform" rating on TiVo. "While most people are focusing on the legal battle, the stock's not trading on anything akin to the true underlying issues. But TiVo is transitioning itself to become a part of the cable service providers' system and this is really critical because it's driving their business."

"The legal stuff," added Williams, "is diverting people's attention away from this significant transformation the company is making."

So far, TiVo has entered distribution agreements with Comcast, Cox and satellite television providers, including DirecTV, as well as international cable and broadcasting companies, such as Seven Networks in Australia and New Zealand and Virgin Media in the United Kingdom. Regardless of the outcome of its legal battle, TiVo will continue to reposition itself to adapt to consumers' new television-watching habits, says analyst Mark Argento with Craig-Hallum Capital.

"They'll keep working out agreements with cable folks regardless of the" court's ruling, said Argento, who has a "buy" rating on the stock and thinks TiVo's share price "could go to twenty bucks if they get a clean win in the case. If the opposite happens, the stock could go to six. We're just waiting for the court to rule."

Joedm45 18-04-2011 00:32

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by fixerman (Post 35215430)
Afraid so Sidney! I tried the suggestion of doing a reconnection to the network which went ok but it made no difference. Quite a few others experiencing this problem.:erm:

Hi Fixerman. When was your install? IMO TiVo needs at least a week to sort out EPG catch up.

If your install was more than a week ago then you can classify it as a problem.

I've had mine for 4 weeks and catch up works fine from the EPG

fixerman 18-04-2011 07:14

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Joedm45 (Post 35215581)
Hi Fixerman. When was your install? IMO TiVo needs at least a week to sort out EPG catch up.

If your install was more than a week ago then you can classify it as a problem.

I've had mine for 4 weeks and catch up works fine from the EPG

It was only on Friday last. You may be right about the EPG but why are VM saying to quite a few callers with this problem to 151 that there is a problem and it is under investigation?:confused:

Bear in mind that I cannot even go back as far as yesterday on the EPG.:erm:

Perfect Choice 18-04-2011 07:34

Re: General TiVo Discussion Part 2
 
Went back a week with mine so seems OK in Nottingham, however selecting a catch up programme though went straight to the general catch up programme so you have to go and find the programme (tested this on ITV and Channel Four).

peterjcat 18-04-2011 08:39

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by aptsys (Post 35215097)
Try it at 720p. I find this significantly better than the interlaced signal, and there is no HD material on VM better than 720p anyway.

What about all the 1080i material?

Parlyboy 18-04-2011 09:15

Re: General TiVo Discussion Part 2
 
Got the engineers in now installing TiVo. Older guy and a young trainee. The older guy reckons he's done about 40 installs in the last fortnight.

One thing he did say is that you CAN attach an external hard drive via usb as an expansion but anything you record to it will be encrypted in such a way that you'll only be able to watch via TiVo.

Can anyone from Virgin confirm if this is true or is he just at it?

PB

sniper007 18-04-2011 09:17

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by sniper007 (Post 35215210)
Has anyone heard anything more on the offers that are meant to be coming for existing multiroom customers?

Quote:

Originally Posted by whoareyou (Post 35215446)
I was given another £10pm discount

Can you expand on that? What package were you on and what are you now? Or what did you pay and do you pay? I'm sure that's not a massive discount to some VIP customers paying over a ton a month, but for people like me, getting a £10 discount per month to take up TIVO would be quite encouraging. I assume this was given to basically take away two costs:

a) £6.50 per month additional box charge
b) £3 per month TIVO charge
= £9.50

So if you are saying you got a £10 per month discount that would be giving you back 50p...to have TIVO.... hmm...sounds a bit fishy to me. Surely a one off?

EDIT: Looks like you went through retentions to get that. If I take TIVO I'll do the same. Funny how I always have to phone retentions everytime I speak to Virgin to get anything done.

fixerman 18-04-2011 09:30

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Perfect Choice (Post 35215608)
Went back a week with mine so seems OK in Nottingham, however selecting a catch up programme though went straight to the general catch up programme so you have to go and find the programme (tested this on ITV and Channel Four).

Thanks for that! You have clearly identified the problem.:)

The big feature of the TiVo that has been heavily advertised as the state of the art reason to move TiVo just is not working for a significant number of people.:mad:

spiderplant 18-04-2011 10:13

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Parlyboy (Post 35215622)
One thing he did say is that you CAN attach an external hard drive via usb as an expansion but anything you record to it will be encrypted in such a way that you'll only be able to watch via TiVo.

Can anyone from Virgin confirm if this is true or is he just at it?

It is not true.

mkdr25 18-04-2011 10:19

Re: General TiVo Discussion Part 2
 
Hi guys.

I'm hearing a lot about people who are being allowed to re-site their current V+ for free and having the monthly multi-room charge waved.

What about the people (like me) who have already have 2 V+ boxes and are having one replaced with Tivo? Do you think they would re-site my box, say to the living room? and allow me to keep the 3rd box for free?

Or am I in fantasy land?

Griz 18-04-2011 10:27

Re: General TiVo Discussion Part 2
 
MKDR25,

Same as you, I have 2 V+ boxes already. I've arranged to keep both of them and have one moved to another room AND have a Tivo as well. A few days after I arranged this we got a call to say that I would not have to pay the extra £6.50 multiroom cost for keeping the 'extra' V+ box:)

I'm assuming this is what DF mean't when he said existing multi-room subscribers would get something a while after arranging/getting installed?

mkdr25 18-04-2011 10:39

Re: General TiVo Discussion Part 2
 
GRIZ

Did you request to keep the 3rd box when ordering? I have my Tivo coming tomorrow, just wondering if its worth calling today and requesting to keep the spare box.

Would involve extra cabling as we dont current have a V+ box in the living room. Would this be included in 1 eng visit?

Alternatively, I would quite like my multi-room charge dropping for the existing V+ :)

Can a staff member shed any light?

sniper007 18-04-2011 10:52

Re: General TiVo Discussion Part 2
 
I don't want to keep my existing 2 x V+ HD boxes though. I want to replace them both if I do TIVO at all so want the best deal for that. I wouldn't keep more than two boxes even if I could for free as I just don't have space/need for more power sapping devices. One up, one down is enough for our house. I'd welcome a waived £3 and £6.50 fee certainly if I upgrade. But then, I'd never upgrade for 2 x £149 upfront as it's too much when I have already invested in 2 x V+ boxes. I'd like a little bit of a sweeter deal for loyal high spending customers. Just my opinion, I know others will say I'm cheap.

Peter_ 18-04-2011 11:06

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by sniper007 (Post 35215648)
I don't want to keep my existing 2 x V+ HD boxes though. I want to replace them both if I do TIVO at all so want the best deal for that. I wouldn't keep more than two boxes even if I could for free as I just don't have space/need for more power sapping devices. One up, one down is enough for our house. I'd welcome a waived £3 and £6.50 fee certainly if I upgrade. But then, I'd never upgrade for 2 x £149 upfront as it's too much when I have already invested in 2 x V+ boxes. I'd like a little bit of a sweeter deal for loyal high spending customers. Just my opinion, I know others will say I'm cheap.

You could get the 1Tb box now and the smaller 500Gb box in May to replace both of your existing boxes, they will not give you a combined deal for 2 1Tb boxes.

mkdr25 18-04-2011 11:10

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Masque (Post 35215654)
You could get the 1Tb box now and the smaller 500Gb box in May to replace both of your existing boxes, they will not give you a combined deal for 2 1Tb boxes.

Any idea if I will be offered a reduced rate for having one tivo 1tb and 1 exisiting V+?

Otherwise people wanting a multiroom install as a result of a Tivo install would seem to be getting a favourable rate.

fixerman 18-04-2011 11:11

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Perfect Choice (Post 35215608)
Went back a week with mine so seems OK in Nottingham, however selecting a catch up programme though went straight to the general catch up programme so you have to go and find the programme (tested this on ITV and Channel Four).

Is it possible to get some input from VM staffers regarding this problem?:)

Griz 18-04-2011 11:13

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by mkdr25 (Post 35215646)
GRIZ

Did you request to keep the 3rd box when ordering? I have my Tivo coming tomorrow, just wondering if its worth calling today and requesting to keep the spare box.

Would involve extra cabling as we dont current have a V+ box in the living room. Would this be included in 1 eng visit?

Alternatively, I would quite like my multi-room charge dropping for the existing V+ :)

Can a staff member shed any light?

MKDR25,

Yes, I asked to keep my pre-existing 2 V+ boxes when I arranged the install and have one of them placed in a different room, all done under the new TIVO cost. Some one called a few days later saying the multi-room cost was being waived. I am waiting for my install this morning 8am-1pm slot, I would have thought I'd get a call from the engineer to give me an idea when by now though:confused:

fixerman 18-04-2011 11:20

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Griz (Post 35215659)
MKDR25,

Yes, I asked to keep my pre-existing 2 V+ boxes when I arranged the install and have one of them placed in a different room, all done under the new TIVO cost. Some one called a few days later saying the multi-room cost was being waived. I am waiting for my install this morning 8am-1pm slot, I would have thought I'd get a call from the engineer to give me an idea when by now though:confused:

I was expecting a call from the engineer for my morning install but it never came. In the end I called VM to be told my install was in the afternoon. The engineer turned up in the afternoon without calling. He was a very polite Polish chap. He was in and out in 30 mins. Very pleased with the TiVo but EPG rewind is not working. They are supposed to be working on it.

Let us know how you get on!:)

Good luck!

mkdr25 18-04-2011 11:21

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Griz (Post 35215659)
MKDR25,

Yes, I asked to keep my pre-existing 2 V+ boxes when I arranged the install and have one of them placed in a different room, all done under the new TIVO cost. Some one called a few days later saying the multi-room cost was being waived. I am waiting for my install this morning 8am-1pm slot, I would have thought I'd get a call from the engineer to give me an idea when by now though:confused:

also concerned about install notification. I'm booked in for tomorrow PM but no call from engineer to confirm yet. Think I'll call and confirm myself.

KathG 18-04-2011 11:22

Re: General TiVo Discussion Part 2
 
WOW, well I have just placed my order for the Tivo,(I hope ) At first I thought that I was going to get the run around as they said they were going to send me an email with a link to go register my interest and someone would get back to me at some point.
I said that I would prefer to order over the phone, was put on hold, when she came back I was put through to the Tivo department.
My package is VIP 50 and after a little confusion, about the cost of keeping my V+ box, he came back and said there was no change in the cost of my package, and would the 20th April be ok for install. Of course I said yes. I did not expect that early a date at all. Maybe there are not many takers in Darlington,

mkdr25 18-04-2011 11:25

Re: General TiVo Discussion Part 2
 
can anyone confirm the direct number for the TIVo team in the UK?

Thanks

whoareyou 18-04-2011 11:34

Re: General TiVo Discussion Part 2
 
For those worrided about confirmation of their installs; theres 2 very helpful Virgin reps on the VM Community forum who can confirm the times/dates via pm for you

---------- Post added at 10:34 ---------- Previous post was at 10:28 ----------

Quote:

Originally Posted by sniper007 (Post 35215624)
Can you expand on that? What package were you on and what are you now? Or what did you pay and do you pay? I'm sure that's not a massive discount to some VIP customers paying over a ton a month, but for people like me, getting a £10 discount per month to take up TIVO would be quite encouraging. I assume this was given to basically take away two costs:

a) £6.50 per month additional box charge
b) £3 per month TIVO charge
= £9.50

So if you are saying you got a £10 per month discount that would be giving you back 50p...to have TIVO.... hmm...sounds a bit fishy to me. Surely a one off?

EDIT: Looks like you went through retentions to get that. If I take TIVO I'll do the same. Funny how I always have to phone retentions everytime I speak to Virgin to get anything done.


I was getting the run around being told different stories on whether i would/wouldnt keep my loyalty discount.
So had no choice but to go to retentions.
I very nice, honest guy, admitted he knew very little about the tivo so would check.
He spoke to his manager, who confirmed and put notes on my account (later verfied by a sales rep) that i do keep it.
He then looked at my account:
V+ box
V box
XL TV
XL BB
M Phone
SKY SPORTS with HD

and said he will knock another £10 pm off.

DaBoz 18-04-2011 11:35

Re: General TiVo Discussion Part 2
 
I'm trying to read back through the posts but I must have missed something. As an XL and L customer with V+ upgrading to TiVo, can I keep my V+ and put in another room for free?

I already have the cable in another room, just no box.

Boz

Griz 18-04-2011 11:37

Re: General TiVo Discussion Part 2
 
whoareyou,

Great idea, just done exactly that!

Jameseh 18-04-2011 11:48

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by DaBoz (Post 35215671)
I'm trying to read back through the posts but I must have missed something. As an XL and L customer with V+ upgrading to TiVo, can I keep my V+ and put in another room for free?

I already have the cable in another room, just no box.

Boz

You'd have to pay £6.50 for additional box (rental) plus Sky Premium HD I'd imagine.

mkdr25 18-04-2011 11:59

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Jameseh (Post 35215676)
You'd have to pay £6.50 for additional box (rental) plus Sky Premium HD I'd imagine.


he would probably have to pay the HD Sky extra sub as thats per box but many people in this situation are being told they can keep the spare v+ for no extra cost. Ie waving the £6.50 pcm charge..

Now what that means for people who already have 2 V+ boxes in terms of any offers that may appear I dont know. I do hope VM will be fair on us. :)

Griz 18-04-2011 12:03

Re: General TiVo Discussion Part 2
 
Nearly 30 minutes since I asked about my install on the VM Tivo community forum, no reply or PM. Anyone know if I can just call the normal Virgin 151 or do I have to call a different number?

mkdr25 18-04-2011 12:07

Re: General TiVo Discussion Part 2
 
GRIZ, if you go on saynoto0870.com and search for VM there is an entry for the installs team. This number gets you through to a person in the UK who can check that you are booked in.

I've just done it and all is as planned.

EssDee 18-04-2011 12:09

Re: General TiVo Discussion Part 2
 
Getting TiVo installed on Wednesday as an additional box (already got a V+, V HD and a Samsung). So TiVo therefore my 4th box.

Got my new contract stuff in. Expected to pay an additional £6.50 multiroom charge, but it's gone up by £10.50! From £103 to £113.50.

Not happy to say the least. Can anybody explain how they may have come about this additional cost?

Cheers

Big-Ted 18-04-2011 12:19

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by EssDee (Post 35215692)
Getting TiVo installed on Wednesday as an additional box (already got a V+, V HD and a Samsung). So TiVo therefore my 4th box.

Got my new contract stuff in. Expected to pay an additional £6.50 multiroom charge, but it's gone up by £10.50! From £103 to £113.50.

Not happy to say the least. Can anybody explain how they may have come about this additional cost?

Cheers

Most likely £3 for TiVo and£7 for sky HD charge

dazed&confused 18-04-2011 12:19

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by EssDee (Post 35215692)
Getting TiVo installed on Wednesday as an additional box (already got a V+, V HD and a Samsung). So TiVo therefore my 4th box.

Got my new contract stuff in. Expected to pay an additional £6.50 multiroom charge, but it's gone up by £10.50! From £103 to £113.50.

Not happy to say the least. Can anybody explain how they may have come about this additional cost?

Cheers

Ring CS & RANT!!
My contract was £20.00 more than expected
Was told that the contract was wrong - agreed original price
It really depends who you talk to - I'm afraid VM pricing staff are not giveb the right information
Good luck - let us know how you get on


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