![]() |
Re: General TiVo Discussion Part 2
Quote:
Contract then duly arrived for................... £ 122.60!!! Another rant at CS and the guy told me "rest easy, you will only pay £ 105.60, the contract is often wrong!!" If Virgin don't sort out their pricing they are going to lose more customers, than TIVo gains. |
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
Quote:
moan about the bugs they might have when they do get it :spin: |
Re: General TiVo Discussion Part 2
Whats a "contract through the post". I've never had one and I've been with VM for over 8 years ? ? ? ?
|
Re: General TiVo Discussion Part 2
As a serial early-adopter of anything tech I'm resigned to having slightly buggy products. Still, I do hope VM get the worst bugs out of TiVo soon. It does kind of take the icing off the cake for me.
|
Re: General TiVo Discussion Part 2
Quote:
if you want to be first you have to put up with a few niggles but on here whole there is nothing deal breaking at the moment. In fact I am in awe that a consumer product is this slick looking. |
Re: General TiVo Discussion Part 2
Quote:
Also my box hasn't got "a lot of issues" it just has the one.;) ---------- Post added at 11:33 ---------- Previous post was at 11:29 ---------- Quote:
|
Re: General TiVo Discussion Part 2
Agree its not a lot of issues,i have had my box over 4 weeks now and to me it just seems to be getting better and better.Really cant understand the moaning its a new product if they didnt want one with issues then they should have waited.The only thing us vm owners have got to moan about/be disappointed with is the lack of new channels to back it
It seems to me that a lot of problems are down to unexperienced installers rather than the boxes,If you read few comments peeps who got installers who have already installed many are fine. |
Re: General TiVo Discussion Part 2
Quote:
I notice you failed to address the guide replay issue which is causing a lot concern. Could we have some advice please and less of the sarcasm?:confused: |
Re: General TiVo Discussion Part 2
Quote:
Quote:
Quote:
|
Re: General TiVo Discussion Part 2
Quote:
btw, why should I "address the guide replay issue" - you appear to have me confused with someone who works for VM* (*that's sarcasm.....;)) |
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
On TiVo, which I haven't got yet?
I'm good, but not that good....:D |
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
Quote:
What a foul calumny (to someone who lives in Leeds ;)). |
Re: General TiVo Discussion Part 2
I got my updated contract through in the post yesterday (with the date of the new contract confirming my 20th April TiVo install, which is nice).. have to say I was somewhat surprised when it says my monthly service charge is £56.55 for VIP20+Sky Premium HD+TiVo.
I can only hope that if this is an error, it sticks! ;) Dean |
Re: General TiVo Discussion Part 2
Well after waiting for an email that never came, I Just rang about Tivo and told that install would be in 3 weeks time. Can it be this far ahead when others here are getting dates within days of ordering?
I know it may seem sour grapes on my part but I have played by the rules, checked my spam box incase the email went there and not tried to fob my way into getting one early. |
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
lawe, my original install was two and half weeks after applying - I rang up, and asked for a change of date, which they did (next Thursday, making it just under two weeks).
Three weeks sounds about right, but it wouldn't hurt to ring up to see if you can have it brought forward - if they can't, you are no worse off than you are now.... |
Re: General TiVo Discussion Part 2
Quote:
I'll ring tomorrow and see what happens. |
Re: General TiVo Discussion Part 2
Quote:
Oh, and by the way....Leeds.......where's that?:LOL: |
Re: General TiVo Discussion Part 2
It's "oop north, tha' knows"...
(but, since I originate from Glasgow, it's daan saarf for me....) :LOL: |
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
:Peaceman:
|
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
Hey with the new apps coming i have been thinking how good it would be if we could get Cable Forum app:erm:
|
Re: General TiVo Discussion Part 2
Hello all - (long time lurker de-lurking! :) )
I've had my Tivo for a couple of weeks now and compared to theV+, its a great box (IMHO of course, as I never used reminders and rarely copied stuff to DVD, so the lack of those featured don't bother me). I can confirm though that the reverse EPG works fine here - I just did the 'Monroe test' and it went straight to the correct programme. I do remember it didn't work at first though, so its quite possible its not a real problem, and the EPG data takes a while to cross-reference with the VoD data. I have noticed that the default behaviour if it can't cross-reference the data is to dump you in the main VoD menu (you can check this after a week as the VoD data goes off the system, but the main EPG data stays and can still be scrolled through as far as installation date). I've tried out the online recording facility and it seems to work (although the guide data on the website doesn't seem to be the same as on the Tivo, so ao couple of times I've ended up with the wrong thing as it recorded the requested timeslot, rather than the specified programme, but thats just a data quality thing rather than a bug). |
Re: General TiVo Discussion Part 2
I thought on the Tivo mini guide it showed the channel logo, has this been removed or does my Tivo just not want to show them :confused:
|
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
Has anyone heard anything more on the offers that are meant to be coming for existing multiroom customers?
|
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
Where should the logos be I am not seeing them in the guide either?
|
Re: General TiVo Discussion Part 2
Quote:
---------- Post added at 15:21 ---------- Previous post was at 15:10 ---------- Quote:
|
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
Quote:
Regards John |
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
Quote:
If it's to view catchup, then if I click on a programme to catchup it only takes me to the main catchup page, not to the programme ---------- Post added at 15:54 ---------- Previous post was at 15:49 ---------- Quote:
|
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
Gave the box a wee reboot and all logos are now present, makes it look that bit nicer :)
|
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
Quote:
Quote:
GGGrrrrrrrrr Almost gave you both negative reputation points :mad: :D:angel::D ---------- Post added at 17:55 ---------- Previous post was at 17:51 ---------- Quote:
Buy an ipad or Android tablet like me and you won't need one..........:) And yes I have an iPad and am getting a Motorola Xoom as well.........:D Carphone Warehuose offer too good to refuse.......:dozey: |
Re: General TiVo Discussion Part 2
Agree with that mobile apps are great to complement your TV service.
|
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
Hi again Fixerman! Take it yours still not working either?
|
Re: General TiVo Discussion Part 2
Quote:
Quote:
|
Re: General TiVo Discussion Part 2
Quote:
Read this first http://www.reghardware.com/2011/04/1...ook_reception/ Quote:
|
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
I have an ipad , however the non flash support really is annoying.
|
Re: General TiVo Discussion Part 2
Quote:
Ah you like crippled devices :D thats why you are so happy with the TiVo :p: https://www.cableforum.co.uk/images/...2012/01/28.gif :D:D:D:D:D |
Re: General TiVo Discussion Part 2
Quote:
I'm loving my WIFI Xoom :romance: |
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
Quote:
Have gone for the £199 down £25 a month 3G model. All you can eat data........... As my current data plan comes to an end and I am droping XL from phone its only £5 a month extra. Love the idea of no limits on the 3G :D |
Re: General TiVo Discussion Part 2
Quote:
---------- Post added at 19:20 ---------- Previous post was at 19:17 ---------- Quote:
|
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
Quote:
Only pulling your leg don't rant at me :( |
Re: General TiVo Discussion Part 2
Quote:
https://www.cableforum.co.uk/images/local/2012/04/8.gif https://www.cableforum.co.uk/images/...2011/04/45.gif |
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
Quote:
I was given another £10pm discount |
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
With all the heated discussion over Phorm and internet tracking, it's interesting no-one has commented on the email conditions from Virgin Media regarding TiVo...
Quote:
|
Re: General TiVo Discussion Part 2
Nothing really wrong with that, if they want to target advertising that is more likely to be of interest to me then why not, if I am forced to watch a ad why not for something I have a interest in?
|
Re: General TiVo Discussion Part 2
Plus, how do you think 'suggestions' works? :)
|
Re: General TiVo Discussion Part 2
http://www.mercurynews.com/sv150/ci_...nclick_check=1
Quote:
|
Re: General TiVo Discussion Part 2
Quote:
If your install was more than a week ago then you can classify it as a problem. I've had mine for 4 weeks and catch up works fine from the EPG |
Re: General TiVo Discussion Part 2
Quote:
Bear in mind that I cannot even go back as far as yesterday on the EPG.:erm: |
Re: General TiVo Discussion Part 2
Went back a week with mine so seems OK in Nottingham, however selecting a catch up programme though went straight to the general catch up programme so you have to go and find the programme (tested this on ITV and Channel Four).
|
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
Got the engineers in now installing TiVo. Older guy and a young trainee. The older guy reckons he's done about 40 installs in the last fortnight.
One thing he did say is that you CAN attach an external hard drive via usb as an expansion but anything you record to it will be encrypted in such a way that you'll only be able to watch via TiVo. Can anyone from Virgin confirm if this is true or is he just at it? PB |
Re: General TiVo Discussion Part 2
Quote:
Quote:
a) £6.50 per month additional box charge b) £3 per month TIVO charge = £9.50 So if you are saying you got a £10 per month discount that would be giving you back 50p...to have TIVO.... hmm...sounds a bit fishy to me. Surely a one off? EDIT: Looks like you went through retentions to get that. If I take TIVO I'll do the same. Funny how I always have to phone retentions everytime I speak to Virgin to get anything done. |
Re: General TiVo Discussion Part 2
Quote:
The big feature of the TiVo that has been heavily advertised as the state of the art reason to move TiVo just is not working for a significant number of people.:mad: |
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
Hi guys.
I'm hearing a lot about people who are being allowed to re-site their current V+ for free and having the monthly multi-room charge waved. What about the people (like me) who have already have 2 V+ boxes and are having one replaced with Tivo? Do you think they would re-site my box, say to the living room? and allow me to keep the 3rd box for free? Or am I in fantasy land? |
Re: General TiVo Discussion Part 2
MKDR25,
Same as you, I have 2 V+ boxes already. I've arranged to keep both of them and have one moved to another room AND have a Tivo as well. A few days after I arranged this we got a call to say that I would not have to pay the extra £6.50 multiroom cost for keeping the 'extra' V+ box:) I'm assuming this is what DF mean't when he said existing multi-room subscribers would get something a while after arranging/getting installed? |
Re: General TiVo Discussion Part 2
GRIZ
Did you request to keep the 3rd box when ordering? I have my Tivo coming tomorrow, just wondering if its worth calling today and requesting to keep the spare box. Would involve extra cabling as we dont current have a V+ box in the living room. Would this be included in 1 eng visit? Alternatively, I would quite like my multi-room charge dropping for the existing V+ :) Can a staff member shed any light? |
Re: General TiVo Discussion Part 2
I don't want to keep my existing 2 x V+ HD boxes though. I want to replace them both if I do TIVO at all so want the best deal for that. I wouldn't keep more than two boxes even if I could for free as I just don't have space/need for more power sapping devices. One up, one down is enough for our house. I'd welcome a waived £3 and £6.50 fee certainly if I upgrade. But then, I'd never upgrade for 2 x £149 upfront as it's too much when I have already invested in 2 x V+ boxes. I'd like a little bit of a sweeter deal for loyal high spending customers. Just my opinion, I know others will say I'm cheap.
|
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
Quote:
Otherwise people wanting a multiroom install as a result of a Tivo install would seem to be getting a favourable rate. |
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
Quote:
Yes, I asked to keep my pre-existing 2 V+ boxes when I arranged the install and have one of them placed in a different room, all done under the new TIVO cost. Some one called a few days later saying the multi-room cost was being waived. I am waiting for my install this morning 8am-1pm slot, I would have thought I'd get a call from the engineer to give me an idea when by now though:confused: |
Re: General TiVo Discussion Part 2
Quote:
Let us know how you get on!:) Good luck! |
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
WOW, well I have just placed my order for the Tivo,(I hope ) At first I thought that I was going to get the run around as they said they were going to send me an email with a link to go register my interest and someone would get back to me at some point.
I said that I would prefer to order over the phone, was put on hold, when she came back I was put through to the Tivo department. My package is VIP 50 and after a little confusion, about the cost of keeping my V+ box, he came back and said there was no change in the cost of my package, and would the 20th April be ok for install. Of course I said yes. I did not expect that early a date at all. Maybe there are not many takers in Darlington, |
Re: General TiVo Discussion Part 2
can anyone confirm the direct number for the TIVo team in the UK?
Thanks |
Re: General TiVo Discussion Part 2
For those worrided about confirmation of their installs; theres 2 very helpful Virgin reps on the VM Community forum who can confirm the times/dates via pm for you
---------- Post added at 10:34 ---------- Previous post was at 10:28 ---------- Quote:
I was getting the run around being told different stories on whether i would/wouldnt keep my loyalty discount. So had no choice but to go to retentions. I very nice, honest guy, admitted he knew very little about the tivo so would check. He spoke to his manager, who confirmed and put notes on my account (later verfied by a sales rep) that i do keep it. He then looked at my account: V+ box V box XL TV XL BB M Phone SKY SPORTS with HD and said he will knock another £10 pm off. |
Re: General TiVo Discussion Part 2
I'm trying to read back through the posts but I must have missed something. As an XL and L customer with V+ upgrading to TiVo, can I keep my V+ and put in another room for free?
I already have the cable in another room, just no box. Boz |
Re: General TiVo Discussion Part 2
whoareyou,
Great idea, just done exactly that! |
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
Quote:
he would probably have to pay the HD Sky extra sub as thats per box but many people in this situation are being told they can keep the spare v+ for no extra cost. Ie waving the £6.50 pcm charge.. Now what that means for people who already have 2 V+ boxes in terms of any offers that may appear I dont know. I do hope VM will be fair on us. :) |
Re: General TiVo Discussion Part 2
Nearly 30 minutes since I asked about my install on the VM Tivo community forum, no reply or PM. Anyone know if I can just call the normal Virgin 151 or do I have to call a different number?
|
Re: General TiVo Discussion Part 2
GRIZ, if you go on saynoto0870.com and search for VM there is an entry for the installs team. This number gets you through to a person in the UK who can check that you are booked in.
I've just done it and all is as planned. |
Re: General TiVo Discussion Part 2
Getting TiVo installed on Wednesday as an additional box (already got a V+, V HD and a Samsung). So TiVo therefore my 4th box.
Got my new contract stuff in. Expected to pay an additional £6.50 multiroom charge, but it's gone up by £10.50! From £103 to £113.50. Not happy to say the least. Can anybody explain how they may have come about this additional cost? Cheers |
Re: General TiVo Discussion Part 2
Quote:
|
Re: General TiVo Discussion Part 2
Quote:
My contract was £20.00 more than expected Was told that the contract was wrong - agreed original price It really depends who you talk to - I'm afraid VM pricing staff are not giveb the right information Good luck - let us know how you get on |
| All times are GMT +1. The time now is 09:35. |
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum