Re: Weird lost channels!!!
 

Leicester, Warwick, Coventry, Nottingham are all within the area I would call the Midlands.

If you don't want help then I can stop trying?

Re: Weird lost channels!!!
 

Stafford.

Re: Weird lost channels!!!
 

OK when you have rebooted what channel were you looking at?

Try BBC1, reboot and then check your EPG.

And see I even missed the Midland region you are in!!

Re: Weird lost channels!!!
 

Rebooted for a third time and the channels are still not there. :(
And this time I rebooted the box when it was on BBC1

Re: Weird lost channels!!!
 

OK have you still got channels like Discovery (500) or Cartoon Network (601)?

Re: Weird lost channels!!!
 

Are you keeping the down arrow on the front of the box pressed in as you put the power back on and while it starts up again?

Re: Weird lost channels!!!
 

I've lost Discovery (500).

Cartoon Network is on 600 - Nickelodean is on 601 - both are fine.

Re: Weird lost channels!!!
 

Yeah I've got all other channels (as far as I can tell) apart from Challenge TV (channel 307) and Bravo (channel 406).

Re: Weird lost channels!!!
 

That wouldn't affect the epg or cause channels to be removed completely from the listings.

Its sounding like an entitlements issue.

Re: Weird lost channels!!!
 

Also - it seems to have forgotten a load of my favourites, including Sky News, Sky Cinema (1 & 2), and Sky Sports Extra. There could be more that I haven't noticed.

Re: Weird lost channels!!!
 

No, but that's what I do whenever I have a problem with the box. An engineer who came once told me to do this, so I've always done it that wau. thought that might help him.

Re: Weird lost channels!!!
 

When are they likely to be returning?

Re: Weird lost channels!!!
 

Well, mine came back right after I rebooted. Yours are still gone after a few reboots, so I guess there's probably no definite answer. Hopefully it will have sorted itself out by morning.

Re: Weird lost channels!!!
 

I can't work out why you have lost them!! You may have lost the entitlements, if so then a call to CS is needed. They can refresh them, but I don't see why you have lost them anyway. They're all fine at the DMC ??

Re: Weird lost channels!!!
 

Well if they don't return by tomorrow it looks like I'll have no choice but to ring ntl. Also can anything be done about the constant screen blackouts I get when watching ntl? (Around four blackouts every hour!)