Cable Forum
Page 2 of 2 1 2
Show 100 post(s) from this thread on one page

Cable Forum (https://www.cableforum.uk/board/index.php)
-   Virgin Media News Discussion (https://www.cableforum.uk/board/forumdisplay.php?f=10)
-   -   NTL Fault Calls (https://www.cableforum.uk/board/showthread.php?t=7731)

blackthorn 24-02-2004 09:42
Re: NTL Fault Calls
 
Ntl engineer arrived at 08.40. I explained the problem to him and he changed the stb. He set everything back up again including my BB connection. He also left a sheet of paper with his mobile phone number on. The leaflet also says if i experience any further problems within the next 7 days I am to ring his mobile. Engineers name is Bob Jack, so well done Bob Jack and well done NTL. All in all problem fixed with new stb in less than 24 hours. :)

Bill C 24-02-2004 09:49
Re: NTL Fault Calls
 
Quote:
Originally Posted by blackthorn
Ntl engineer arrived at 08.40. I explained the problem to him and he changed the stb. He set everything back up again including my BB connection. He also left a sheet of paper with his mobile phone number on. The leaflet also says if i experience any further problems within the next 7 days I am to ring his mobile. Engineers name is Bob Jack, so well done Bob Jack and well done NTL. All in all problem fixed with new stb in less than 24 hours. :)

Have passed your comments on to Jack :) Nice to see a happy customer


All times are GMT. The time now is 20:42.
Page 2 of 2 1 2
Show 100 post(s) from this thread on one page

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum