Re: Getting a new remote
 

Dunno, how do I find out?

Re: Getting a new remote
 

I dunno either, just taking a wild stab in the dark. :D

Re: Getting a new remote
 

Sometimees will tell you underneath the box

Re: Getting a new remote
 

If it says Cable and Wireless, then it's a pretty sure thing that you're an exCWC customer ;) That being the case, while watching any normal TV channel, press:

Page Up, then
Page Down, then
Blue.

This will give you the system info screen, which has your STB model on it.

Hope that helps :)

Re: Getting a new remote
 

I agree with magpie. Press page up then page down then blue. The no of the box will be displayed on the customer menu. That's if your an x cwc. On Bromley. This will not work on Langley though. :)

Re: Getting a new remote
 

Aha! Hardware type:DiTV1000 :)

Re: Getting a new remote
 

Yup, theres something on the underside of the box but the kids have hidden my torch :cry:

Re: Getting a new remote
 

All in my original message, STB is DI 4000-N, silver remote is shown on Red Eye web page - click HERE


You can get a copy of the silver remote manual HERE !

It should work with the 1000, 2000 and 4000 STBs.
Hope this helps.