Re: Manchester Outage
 

The only problem there Handyman is it never hit the status page, Customers wasn't informed what was wrong and they did give a time for teh work to be completed which was 7.30pm same day. If they had used the system correctly allowed it to go on the status page so cistomers could find out. I had another mod from the forums I moderate check for me as he uses ADSL and it wasn't mentioned.
CS couldn't say what the fault was as their information didn't say but they had a time for fix.. Again NTL have failed on the one thing they are supposed to be.. They are supposed to be a communications companyn BUT fail to communicate..



Thanks th'engineer just now what level after choosing a name that was perhaps sto throw us customers off track.....

Re: Manchester Outage
 

:erm: I thought i'd let you all know the manchester outage seems to relate to the time that i was having troubles too, i'm in nelson lancashire, 40 miles from manchester, and from roughly 5pm to midnight on the 26th i could not get a connection with broadband. My phone was working, but as others have said ntl had no information whats so ever. the strange thing is, my freind, could connect and she is only the other side of town... weird
Janis

Re: Manchester Outage
 

Just the cheer everyone up appears the manchester north poxy routing software is playing up again having to specify proxies again

Re: Manchester Outage
 

You just hate that software dont you.

Hope you have reported it to NTL. And not just on here.

Re: Manchester Outage
 

Um, this thread (& outage) is from a year ago ..... :dozey:

Re: Manchester Outage
 

ah but at least they used the search facility before posting :p: :D

:welcome: to cable forum, btw, janisc :)

Re: Manchester Outage
 

I noticed that after reading half the thread. :D

Re: Manchester Outage
 

And notice that the proxy server software was automatically at fault :LOL:

Re: Manchester Outage
 

:Yikes: How come I wasn't ncluded in the latest outage.

I feel so un loved by NTL know :D and my proxies why havent they stopped working its so unfair.....

Apart from that all is fine

Re: Manchester Outage
 

I wasn't included either :cry: We should take it up with ntl for discrimination. ;) :D

Re: Manchester Outage
 

Give me 5 mins to sort that for you :LOL:

Anyone else want in :)

Re: Manchester Outage
 

doh, well that shows how worked up i was with having no connection, lol note to self.... check dates next time you stupid mare!!!!!!!
weird tho same thing happening at the same date year after... lol

:)

Re: Manchester Outage
 

Bill i am now specifying none ntl proxies so might have a bit of luck on keeping off this board

Re: Manchester Outage
 

All okay here in Rochdale.

Re: Manchester Outage
 

me too - very annoying!