Cable Forum - Broadband Plus and Routers

Cable Forum (https://www.cableforum.uk/board/index.php)

- Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)

- - Broadband Plus and Routers (https://www.cableforum.uk/board/showthread.php?t=39970)

Re: Broadband Plus and Routers

Hi
I have had the same problem and have just received this from NTL,
Thank you for your recent e-mail query.

The problems to which you refer are down to the Mac addresses of the new
ntl:250 modems not being recognised by Broadband Plus, and as such not
recognising you as being a Broadband Plus subscriber when you attempt to log
in.

This has been escalated and we are waiting for confirmation that this has
been resolved. Unfortunately we do not have a time frame as to when this
will be resolved at present.

Re: Broadband Plus and Routers

250 modems cannot access BB+ at the moment, according to server status page

Re: Broadband Plus and Routers

Unfortunately in my case this is not the problem as I have a 120.