Re: Connection speeds is it Acceptable
 

Regardless maxing at 1.5Mbit on a 10Mbit service is totally unacceptable. That's the major question and the point I was trying to make. There's absolutely no defense for Telewest letting this chap's service get so bad.

Re: Connection speeds is it Acceptable
 

Hi,

In Ref with WatchDog i have thought of that too...

I am sure even if they can't help improve our connection for what we have now, But pretty sure they can stop them from telling a few porkies

Example
Welcome to the Internet services page for blueyonder!
Do you want the freedom to go online whenever you like or surf the web at super fast speeds? Or do you want to download large files or watch video clips?
Either way, blueyonder has a range of award winning products geared towards your needs.
......................................
super fast speeds?: Hmmmm not true for some and not for thoughs i know on blueyonder.
download large files or watch video clips?: Yes True but you can with any ISP
award winning products: Another ward i seen for blueyonder maybe they should read here or contact all there customers to get a true result.

3 months on since the big change to 10mb and still no diffence with speeds being slow, peek times and weekends are unreal.

AOL 1mb users getting Pings 3x better than a 10mb connection....
Example AOL User Ping's to bbc.co.uk @ 14 to 16 on average.
Cable 10mb Ping's to bbc.co.uk @ 30 to 80 on average.

Blueyonder needs to listen for what we are saying and sort there act out giving the support they should be to us as customers.
A true saying the Customer is always right!!!

Re: Connection speeds is it Acceptable
 

However, as Ignition says, no company should be running parts of their network at 87% capacity. That sounds like chronic underinvestment, and, TBH, if I thought NTL were acting like that, I'd be off to and ADSL supplier like a shot.

Re: Connection speeds is it Acceptable
 

Hi everyone. Not trying to rub anybody's nose in it :angel: but I get a great service from Telewest and have done for many years now. I get 1.2Mb/s Download speed and about 45.7kb/s Uploads (average, Sometimes more)

I do say that between about 6pm & 9pm my online gaming pings rises between 60 - 110 (uk servers) Which is annoying as it decreases the quality of my play but thats my only grumble. I can live with that :rolleyes: :rolleyes: lol

Blueyonder Newsgroups are very fast as well. I get my full 1.2Mb/s and sometimes bursts up to 1.7mb/s :shocked: <---- (a few seconds) Damn downloading at 1.2mb/s and playing Call Of Duty online (MonkeyLuvver <-- GameName) with a ping of 50 - 70 is great and it's the way it should be :D

I do feel sorry for you's peeps who have problems. Move to Edinburgh!!!;) Hope ya's get it sorted.

Re: Connection speeds is it Acceptable
 

It's often running at 94%/95% in my area in Kent. :(

Re: Connection speeds is it Acceptable
 

So your area is congesting as evidenced by the pings rising at night :)

BTW No way on God's green earth that you can download at 1.2MB/s and play online at the same time ;)

---------- Post added at 13:22 ---------- Previous post was at 13:22 ----------

That's as high as an upstream can go, it's impossible for them to go any higher due to overheads :)

Re: Connection speeds is it Acceptable
 

Well it might not have been 1.2mb/s exactly but it was more than 1mb/s - More like 1.1mb/s. I was playing Call Of Duty Online. In fact if you still don't believe me, try it? You'll be surprised. I was playing for about 2 hours

Re: Connection speeds is it Acceptable
 

I've tried it, pings go through the ceiling into the hundreds, the data packets get priority over the gaming traffic unless they are being shaped in some way ;)

Re: Connection speeds is it Acceptable
 

Agree been on Cable for years and you can't play on-line games and Download at top Speeds, Even Donwloading at good speeds you will be Laggy as hell in a Game.
More on the lines of Downloading @ 120K/Bs lol.

Point here is that Cable are overloading their UBR's in some Regions if not Most mainly Peek Hours effecting the whole internet experience, When Cable should allow for ALL users on at all times for the Speeds they should be. This way I would be happy and so would many others.

Eat me!!!!!!!
 

I'm not here to lie to you's i'm 24 years old not 14. I put the game to windowed mode and viewed it from there for 10 minutes before getting bored and put it back on full screen. I was downloading from newsgroups (NO UPLOADING at all) at between 700 kb/s to 1.1mb/s and was still getting under 100 ping easy.

I'm not here to mislead people by telling stupid immature stories of net speeds. When i've used torrents mind you I can be downloading at 10kb/s and get lag on games (100+ pings)

Just can't be arsed with people calling me a liar. I wouldn't lie so believe what you will.

Have you ever used Newsgroups????

Re: Connection speeds is it Acceptable
 

jd speaks the truth

Re: Connection speeds is it Acceptable
 

Thankyou Senzer. Least someone has the knowledge ;)

If you want to try it out WildSOD & Ignition. I'll happily help you get Newsbin Pro and help set it up for you to try for yourself or just to use in general.

P.S I've only tried this with Call Of Duty Online so I can't speak for every online game but I'd like to think it would run pretty ok on most :) Dependant on the bandwidth used but is mostly small amounts

Re: Connection speeds is it Acceptable
 

Not getting into a protracted discussion with you over this but I'm not exactly a newbie who tried to download while gaming one day. :)

A simple HTTP download pushes pings into the 170+ range, and this is far less aggressive on bandwidth claiming than multithreaded newsgroups.

NPs not really an issue or relevant to the topic.

Re: Connection speeds is it Acceptable
 

Hi J.D,

Sorry for missleading you not calling you a lier just thought you might of been missed reading the DL Rate, np's no expert in this filed, Never experienced donwloading at very high rates like you had and playing on-line games without getting the lag or very high pings...This is a 1st for me Sorry once again.

Back to the Subject...

I think i can clearly say Cable has overloaded there UBR almost every Region ?
I know of somone in the London area who has recently been put on the 10mb con from 4mb, and now he has troubles just like me and many others.
Examples for what i know... He use to ping bbc.co.uk around 9ms to 11ms
now since the 10mb has reached his area he pings from 30ms to 60ms this is a clear single to me Cable has overloeded most of there UBR's.
While gaming this person in the london area always Pinged far much better than me but now we ping almost the same, Out of order i call this... Telewest we want our UBR's at a stable rate like we all had once before.

Re: Connection speeds is it Acceptable
 

Ignition was some sort of network engineer for NTL (not sure exactly what he did), so does know what he is talking about.

Anyway, back to the topic. If Telewest are operating UBRs at 87% of capacity, they need to spend some serious money upgrading.