Re: NTL120 Modem
 

Unlikely methinks as they will require an engineer install to set them up as they have to get the signal strength correct ASFAIK

Andy

Re: NTL120 Modem
 

When i had my modem swapped to an NTL:250 yesterday the engineer just plugged it in and told me it'll take a few hours to get the MAC activated, (probably just a phone call from him to TS). Although that didn't go smoothly as i had to ring them myself! But he didn't checked my signal levels and all is working spot on.

Re: NTL120 Modem
 

Why would the signal strength need checking for a straight swap ? Do 250's need a different strength to a 120 etc ?

Re: NTL120 Modem
 

tis it worth me asking for a new modem then?
;)

Re: NTL120 Modem
 

I think the engineer's have to register the modem paul so sending in the post would need a new procedure in place.

When mine was swapped today he rang a number and did a modem swap giving them the old and new mac codes and took the old modem with him (guess i cant sell on ebay :LOL: )

Re: NTL120 Modem
 

Modems can be pre registerd though, that's how the trial modem I had last year was done. It was just posted to me.

Re: NTL120 Modem
 

Ok this is really starting to bug me now, how on earth are people getting replacement modems, when this issue has been posted to death on here that NTL will NOT send an engineer out to replace the existing model just because there 10mb conneciton isn't 100%. I've rang CS and TS, and they both confirmed and point blank refuse to replace my modem with the NTL250. Even though my 10mb conneciton is so obviously not up to the 5mb At this point.Let alone 10mb

Dammit its just not On :mad:

Re: NTL120 Modem
 

I spoke to TS last night and was told that the firmware has been updated and that there would be a rollout to all UBR's over the next couple of weeks before the official go-live at the beginning of December. Your local UBR will then transmit the firmware to your modem.

Assuming that I wasn't being fed an excuse !!!! The lady that I spoke to was very helpful and sounded genuine.

Re: NTL120 Modem
 

Time will tell as they say...

Re: NTL120 Modem
 

Thats the best news I've heard on here since the rollout! Assuming it turns out to be true like you say!.

Re: NTL120 Modem
 

Sounds perfectly reasonable to me. :)

Re: NTL120 Modem
 

I heard the same of someone else as well, I assume this is going to happen now.

Re: NTL120 Modem
 

Upgraded speed from 3MB to 10 MB by calling C/S.
for three days i was receving 5-6 MB download speeds, now it looks like i am getting speeds of up to 10 MB downloads on some sites, but my modem
(NTL120) seems to be running very hot

Re: NTL120 Modem
 

please can anyone confirm what sort of download speed to expect on 10 MB connection

Re: NTL120 Modem
 

your thumb nail whould be about right
the idea ofsendign out firmware in tie for a roll out sounds perfectly resonsble
/me disapears off to a deep dark corner of the earth to read up on cisco based cable modem systems