Re: help for a friend with tons of spyware & viruses
 

Have you tried Safe Mode?

Re: help for a friend with tons of spyware & viruses
 

Safe mode! the thing wants slinging at a wall

i hate young teenagers that think they know it all (not you wayne the muppet across the road)
"rant on" why should i have to sort this out its not my problem
there are lots of people that are very happy and no problems
its just a pratt of a girl that thinks she knows best "rant off"
I need a beer :mad:

Advice: never do a favour for a mate

Re: help for a friend with tons of spyware & viruses
 

Wipe it.

I've spent all day saying this...

Re: help for a friend with tons of spyware & viruses
 

to who ???
but yes its going format or die :tu:

Re: help for a friend with tons of spyware & viruses
 

Similar things- random n00bs calling in not knowing a mouse from a modem, gone on the net, pc got pwnd by various viruses and malware... too much to save. Miracle some of them load XP TBF.

Re: help for a friend with tons of spyware & viruses
 

fair enough do you recommend a huge hammer (not for the pc):devsmoke:

Re: help for a friend with tons of spyware & viruses
 

Nope, educate her into the joys of NOT using M$ Internet Spywareloader 6 and get her to use Netscape/Opera/FX instead. Lock the PC down so her A/C doesn't have Admin rights... install Spyware Guard /AdAware / Spybot / MS AntiSpyware too.

No wonder I've become a coffee addict, dealing with n00bs does my head in...

Re: help for a friend with tons of spyware & viruses
 

Its all there mate she just clicks yes to all the nasties :(

Re: help for a friend with tons of spyware & viruses
 

FFS then, teach her the hard way.

Back up the docs, including hers, but back up hers to separate CD and HIDE THEM.

Then wipe the PC and restore everything apart from her stuff, and tell her you "forgot" to back them up, and tell her if she keeps clicking yes then you'll have to keep wiping it and every time you'll lose all your stuff...

She'll learn not to click yes, if you sell it as such a bad thing, like she'll get all her money/identity stolen by these programs, data loss, etc- sell her the worst case scenario, will put her off. Trouble with most 14 y/os is that they THINK they know everything. ;)

Re: help for a friend with tons of spyware & viruses
 

looks like its a full wash and wipe now and a full wax with net nanny just to please her dad :D

Re: help for a friend with tons of spyware & viruses
 

she needs to clean off the pr0n, such a bad habit for one so young :D ;)

Re: help for a friend with tons of spyware & viruses
 

you aint kidding (but i aint telling her dad) i told him its just one of them things that happens when you download crap :Yikes:

Re: help for a friend with tons of spyware & viruses
 

Tell her then.

And do what I said- imagine her face when you tell her all her school/GCSE work has "gone" because of her pr0n habit :D

Re: help for a friend with tons of spyware & viruses
 

Don't know if any one else uses it but I tend to use a nice basic little program called easy cleaner from Toni arts as it clears out a lot of the temp files etc plus its got a pretty basic reg cleaner in it that is safe for the computer illegitimate to use. Its a bit too old for spyware or anything along those lines but i find it useful to clear a lot of the rubbish out before going in with a proper registry editer.

Re: help for a friend with tons of spyware & viruses
 

If she's been using IE (highly likely if she's on MSN), there could be anything on the PC - including trojans and other stuff which Spybot, Ad-Aware and even Norton AV can't even find, let alone destroy.

Been there, done that. Believe. :mad: See my earlier post; search for 'usefull websites' [sic] for a list of sites which helped me destroy a particularly nasty and stubborn piece of scumware.

When it comes to IE, it's rather like installing this, that and the other anti-burglar measures in and around your house, and then forgetting to shut the front door. Its security most closely resembles a fishing net...you know, the sort with 9" holes. The problem, of course, is ActiveX. One solution is to force IE to ask if the user wants to run an ActiveX control...but judging by your earlier posts, she'll likely say 'yes' without having the faintest idea what she's saying 'yes' to.

Best answer: restricted rights on the account, plus denial of the right to use IE for all users except the administrator. And don't let her look over your shoulder when you're typing the password. :D

Good luck.