Re: Reduced speed if limit is exceeded?
 

I'm on 2mb connection & have been using it a fair bit this month & now my connection seems to be downloading at the speed of a 1mb connection (or close to it) It happened 2 days ago, i noticed the lights flashing on the modem & that it had been restarted as RDY & SYNC were flashing. I thought connection may be down so i did a speed check & the top speed i then got was 120kbs. I'm guessing that its been lowered to 1mb. I'm now thinking of moving ISP's, just not sure which one if i do :erm:

Re: Reduced speed if limit is exceeded?
 

Login to http://192.168.100.1 with user and password "root".

I think its on the operational parameters tab, that'll tell you what service you are provisioned for.

Try this too - http://homepage.ntlworld.com/robin.d...speedtest.html

Even worse now. I'm getting between 45kbs & 95kbs. Anyone got any recommendations for ISP's to change to? (To change to another ISP it would have to have unlimited bandwidth usage, 1mb or more & priced around £25 a month)

Re: Reduced speed if limit is exceeded?
 

I've had a look around recently about which ISP I'd replace ntl with if I became too annoyed, and have decided that I'd probably use http://www.demon.net/

It requires a BT phoneline, but has no engineer costs due to them sending you a modem and adsl phone filters in the post and is £20 for up to 2Mbit (the speed depending on your distance from an exchange I'd guess)

Another reason I wouldn't mind using them is that they are as old as dirt as far as UK ISPs go and they have a good customer service reputation (which, with all respect for the guys who are on here, ntl do not).

Lastly (and most importantly for you) it says unlimited in the ads.

Re: Reduced speed if limit is exceeded?
 

I received a letter and I've completed the opt-out process, as I'm happy with 300k and don't want to worry about a download limit.
Not being entirely trusting of NTL i captured screenshots through the process. I can confirm that on the last screen it states that your connection will be briefly upgraded to 1MB (with no change in usage allowance) before dropping back to 300K.
This does seem to imply that users can be migrated from 1MB and back to 300K, but who knows.
Screenshots available in .ppt if anyones interested.

Re: Reduced speed if limit is exceeded?
 

When we rented office premises and NTL said that the only service that could go in there was their business BB on a 3 yr contract and it woudl take 30 days to install we chose Demon Home Office 500. I would recommend them too. Not the cheapest, but 24 hr customer service by phone and webchat, good support, a static IP address if you are into that sort of thing. Got an email advising of the upgrade to 2Mb and that has been running well, though there have been some teething troubles on this, people being upgraded when their line could not handle it. The modem is USB only though, so I bought one instead.

Re: Reduced speed if limit is exceeded?
 

Looking at Demon's website & i've got to say it does look like a decent deal. Thanks for the info, think i will get things sorted (Wireless router & modem etc) & get my dad to cancel the ntl package soon. Thanks again :)

Re: Reduced speed if limit is exceeded?
 

Re: Reduced speed if limit is exceeded?
 

Ah..... Looks like im on the search again for another ISP! :dozey: