Cable Forum - Ntl TV remote control

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- - Ntl TV remote control (https://www.cableforum.uk/board/showthread.php?t=34471)

sirsimon

06-09-2005 15:27

Re: Ntl TV remote control

Quote:

Originally Posted by Summer

HELP!!!!! been waiting for a new samsung keyboard for over 2 weeks
i didnt ask for a new box BUT had just had 2 paces boxs (broke) removed
i told them a remote is no good as i cant hold it with arthritis,
what do i do pls

if you have a pace KB simply tell ntl you now have a samsung STB i would of thought a simple exchange would be done [was for me when i had a pace swapped for samsung stb] give them a call n ask ?

Bill C

06-09-2005 15:39

Re: Ntl TV remote control

Quote:

Originally Posted by Summer

Call customer service they will be able to help you :)

Tristan

06-09-2005 22:51

Re: Ntl TV remote control

Quote:

Originally Posted by bdav

Do they code the remotes deliberatly? I dont really see the point if a remote will controll one pace 4000 box but not another - is this the software in the different regions or the remote?

NTL remotes come in many shapes, but only talk one of two languages. The blue remotes talk one language, and the black/dark grey remotes another.

As to which remote operates which boxes, it works like this:

Langley

Blue remotes operate all boxes

Bromley

Black remotes operate all boxes except Samsung
Blue remotes operate Samsung and Pace 4000 (but no other Pace boxes)

Summer

13-09-2005 14:19

Re: Ntl TV remote control

Quote:

Originally Posted by Bill C

Call customer service they will be able to help you :)

have spoke to them several times now (5 calls so far) and still no keyboard
this has been going on over 4 weeks :rolleyes:

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