Re: Virginmedia huge outage
 

Mine was unwatchable on live, luckily l aways am 6 to7 days behind with the shows I watch on record . Guess some next week will be on catchup/stream site However failed to get on my e mail for around 24 hrs .log In , got please confirm e mail address etc. First one sent to *******@g..ll notice the error. Try other way was an address I have no idea what it was. 3 agents later and hanging on for around 50 mins the lady spend nearly 50 minutes getting corrected

Re: Virginmedia huge outage
 

Happen here @8.30 last night Leeds, tried the usual fixes like rebooting unable to resolve so ended watching old progs on BBC freeview.

Re: Virginmedia huge outage
 

Same here in NW Leeds - re-booting the V6 fixed it.

Re: Virginmedia huge outage
 

TNT Ultimate sound is stuttering like mad in the B42 area Perry Barr.

Re: Virginmedia huge outage
 

Check the audio settings on that channel on your box, to make sure you have Dolby Digital selected.

Re: Virginmedia huge outage
 

It’s only since VM went down it’s a problem their end. I’ve tried rebooting

Re: Virginmedia huge outage
 

So various people are having this problem in different areas. The fix at the moment is to pause play for a few seconds then unpause.

---------- Post added at 23:00 ---------- Previous post was at 22:50 ----------

Another solution
I’ve sorted it. On my V6 box if I press info you can change the audio track from stereo to unknown Dolby audio.

I now have perfect sound and it’s outputting Dolby Atmos on my receiver.

Not hearing any rear ambient noise though, so I suspect it’s stereo being sent out as fake Dolby Atmos which is probably what is causing the issue.

Re: Virginmedia huge outage
 

I thought this was fixed 2 days ago? Although I've not been home to test it.

Re: Virginmedia huge outage
 

Still ongoing

Re: Virginmedia huge outage
 

The only live TV I watch is the BBC News at Ten - most of my viewing is from the Virgin watchlist. I haven’t noticed any issues at all here.

Re: Virginmedia huge outage
 

Working well all day Sunday and fine so far today , just checked

Re: Virginmedia huge outage
 

Mines working fine.

Re: Virginmedia huge outage
 

And e mail has failed yet again. What a waste of time ,given a £10 discount WOW

Re: Virginmedia huge outage
 

TV and Broadband in the EH52 are in West Lothian has been a nightmare in the last couple of days. Originally they said it was just our home and arranged an engineer visit. They cancelled the visit late yesterday saying there was an outage in our area. Fix time keeps changing. Was originally today at 1408 and the latest change is now Tuesday 26th at 1008. Broadband has been down at least 5 times today, and when it comes back it is only on for a short period. I have registered the issue, so, we will see how they cope with the compensation if and when they fix it.

Re: Virginmedia huge outage
 

Make sure you have registered for some compensation when doing the service status check.