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-   -   O2 : O2 scam calls (https://www.cableforum.uk/board/showthread.php?t=33712143)

punkrock101 22-11-2023 20:52

Re: O2 scam calls
 
This all sounds like a data breach to me! I remember a good few years ago TalkTalk was hacked any they basically had a lot of data from customer database. would not surprise me if this has happened again with o2..

Peter729 22-11-2023 21:13

Re: O2 scam calls
 
I had the same problem with Talk Talk my data was sold on by a call centre used by Talk Talk in India. People would ring up and they would know your address, age etc, I just stopped using them.

Hugh 22-11-2023 21:21

Re: O2 scam calls
 
Quote:

Originally Posted by jfman (Post 36164758)
Just had a legitimate text from O2



All good practice of course. Chance? Do they know of a data leak?

Probably not, just that time of year for scammers, so prevention is better than cure - I’ve had similar emails in the last few days from Halifax, Barclaycard, Amex, Skipton Building Society, PayPal, & Amazon…

Chrysalis 29-11-2023 17:38

Re: O2 scam calls
 
Quote:

Originally Posted by Hugh (Post 36164766)
Probably not, just that time of year for scammers, so prevention is better than cure - I’ve had similar emails in the last few days from Halifax, Barclaycard, Amex, Skipton Building Society, PayPal, & Amazon…

Difference is these are not in the same volume and dont already know all your private details.

I think its almost 100% O2 have been breached at this point, they have in my opinion decided its better for them to keep it internal.

Hugh 29-11-2023 17:41

Re: O2 scam calls
 
Quote:

Originally Posted by Chrysalis (Post 36165342)
Difference is these are not in the same volume and dont already know all your private details.

I think its almost 100% O2 have been breached at this point, they have in my opinion decided its better for them to keep it internal.

They’re not allowed to "keep it internal" - they have to inform the ICO within 24 hours, be then inform customers.

https://ico.org.uk/for-organisations...aches-a-guide/

Chrysalis 30-11-2023 00:15

Re: O2 scam calls
 
Quote:

Originally Posted by Hugh (Post 36165343)
They’re not allowed to "keep it internal" - they have to inform the ICO within 24 hours, be then inform customers.

https://ico.org.uk/for-organisations...aches-a-guide/

If they required to do it then why do we have customers in the past dragging their feet on making it public?

I think its only an issue if they get caught withholding it? How does the ICO know they withholding if they dont report it?

I suppose its possible O2 havent realised they have been compromised, or they feel they cant confirm it.

Hugh 30-11-2023 00:34

Re: O2 scam calls
 
Quote:

Originally Posted by Chrysalis (Post 36165342)
Difference is these are not in the same volume and dont already know all your private details.

I think its almost 100% O2 have been breached at this point, they have in my opinion decided its better for them to keep it internal.

Quote:

Originally Posted by Chrysalis (Post 36165377)
If they required to do it then why do we have customers in the past dragging their feet on making it public?

I think its only an issue if they get caught withholding it? How does the ICO know they withholding if they dont report it?

I suppose its possible O2 havent realised they have been compromised, or they feel they cant confirm it.

Those two statements contradict each other.

Paul 30-11-2023 02:20

Re: O2 scam calls
 
Seems easy enough to understand.
His opinion is they got breached, and havent told anyone.
However, he admits [its possible] that his opinion may be incorrect.

Chrysalis 01-12-2023 17:37

Re: O2 scam calls
 
Quote:

Originally Posted by Hugh (Post 36165378)
Those two statements contradict each other.

So I think its almost certain they have been compromised.

The bit I think confusing you is I posted I think they have made a decision to keep quiet about it, but the second quote is me acknowledging they might not be aware, or they might not be sure and might still be investigating it or something.

Paul beat me to it. :)

jfman 02-12-2023 13:20

Re: O2 scam calls
 
O2 scam text today. Payment method isn’t valid etc etc. Click link.

Peter729 18-12-2023 16:52

Re: O2 scam calls
 
A couple of 02 scam calls today both from different numbers!!! Both numbers now blocked

ben327 21-05-2024 18:14

Re: O2 scam calls
 
I always say I will help and get my details, I then put the phone near the radio so they have something nice ti listen to. they ring off after a while.

Itshim 22-05-2024 17:00

Re: O2 scam calls
 
Quote:

Originally Posted by ben327 (Post 36175435)
I always say I will help and get my details, I then put the phone near the radio so they have something nice ti listen to. they ring off after a while.

Used radio to keep them company for years:rolleyes:

Stephen 23-05-2024 07:47

Re: O2 scam calls
 
Been with O2 for years now. Never had any calls pretending to be O2.

Most of my spam calls are the usual you've had a car accident type. I usually start with but I get the bus as I can't drive. Call ends quickly.

Hom3r 12-06-2024 12:09

Re: O2 scam calls
 
If you get a call from the one that says about an accident you've been in I say one of the following 2, then immediately hang up.

1. Do you mean the one I died in?
2. Do you mean the one with the elephant and industrial lubricant?


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