Re: Sky Cinema and Entertainment UHD to launch
 

Hi Ben,

I'm a current Ultimate Oomph subscriber with TV360. I'm able to go into the Sky Cinema UHD screen under 'Movies' and select titles to play. From responses further up this thread, it seems other users are receiving 'unsubscribed' messages although it plays fine on my end. Other than the picture looking marginally better than the broadcast stream I see no improvement e.g. no HDR (is this part of the deal?), DD5.1 rather than DD5.1+ or Atmos. I assume this is playing the HD stream and missing the prompt for me to subscribe to UHD?

Before I pay for any upgrade, are you able to confirm if HDR and/or improved sound (DD+/Atmos) are included with the picture resolution boost on Sky Cinema UHD?

As a general comment (not aimed at yourself Ben), I find it frustrating that UHD is being charged on top of existing Ultimate Oomph packages and the promise of Sky Sports UHD and not having to faff around switching to Sky kept me with Virgin at my previous contract renewal in June as the Sky price/package was largely comparable. But hey ho, not particularly surprised and expecting to be hit with further costs when Sports do launch.

Re: Sky Cinema and Entertainment UHD to launch
 

On the 360 On Demand I believe it behaves differently.

It will play back the best available option in your subscription, rather than have have separate HD and UHD options or upgrade messages.

Same as the way that you only get either HD or SD in your live channels.

HDR isn't included as far as I'm aware, nor is Atmos.

Re: Sky Cinema and Entertainment UHD to launch
 

Thanks a lot for clarifying.

Based on a check of virginmedia.com/shop/bundles just now, It's interesting that this cost appears to have been absorbed in the total bundle cost for new subscribers after the 18 month promotional period (£139 ongoing cost) whereas I'm being asked to pay for Sky UHD and will still pay the same bundle cost (£139) at the end of my current contract without UHD or presumably £145 with UHD. I appreciate I have negotiated discounts etc. and don't pay full whack but if the undiscounted bundle cost without new customer promotions had increased by £6 to £145, I'd have been more receptive to existing customers being excluded as the new customers would've seen the increase eventually. In this case, it's a show of disregard to the existing customer base.

EDIT: Again, the above not aimed at anyone in particular, just a bit of a moan at Virgin Media more generally!

Re: Sky Cinema and Entertainment UHD to launch
 

I must say, a £6 surcharge for Sky UHD entertainment and movies is rather steep. I won’t be going for that.

Re: Sky Cinema and Entertainment UHD to launch
 

You won't get UHD without the add on.

Re: Sky Cinema and Entertainment UHD to launch
 

Me neither.

Re: Sky Cinema and Entertainment UHD to launch
 

A few titles in HDR to test are Cobra , Bulletproof South Africa

Re: Sky Cinema and Entertainment UHD to launch
 

Sky customers have to pay extra for UHD so why shouldn't VM customers?

Of course it is your choice.

Re: Sky Cinema and Entertainment UHD to launch
 

Looking on the sky one uhd demand all sections are showing uhd then the next screen you only get the HD option does anyone else have that also none of the movies play I still have to subscribe Grr

Re: Sky Cinema and Entertainment UHD to launch
 

The charge is all well and good. But was it made out at the time back when we knew this was coming that there would be a charge?
I can't recall.

Re: Sky Cinema and Entertainment UHD to launch
 

Have I got this correct.

Those that take the Ultimate Oomph package now pay £139 (forget the cheaper price for now) with no price rise added and Sky UHD included.

Those already on Ultimate Oomph package pay £139 plus £4 price rise plus £6 Sky UHD.

Re: Sky Cinema and Entertainment UHD to launch
 

And don't forget another £6 a month for Sky Sports UHD Channels my contract runs out middle of May 2021 so I'll ring the April to Negotiate new 360 box superhub 4 and UHD on movies and sports

Re: Sky Cinema and Entertainment UHD to launch
 

As far as I know, anyone on Ultimate Oomph taken out after 1st July 2020 won't be getting a price rise till at least the end of this year as they're on the 18 month contracts that aren't part of price rise right now. But they will pay the £6 for the UHD add on.

Re: Sky Cinema and Entertainment UHD to launch
 

So paying £10pm for basically the same package? Ok on the new package you only get one recordable box but who on earth thought this was a good idea.

What reasoning is there that some have to pay while others get it included?

Re: Sky Cinema and Entertainment UHD to launch
 

Typical Virgin Media they do everything for new customers but forget customers who have been here since 2008 like me etc