Cable Forum - VM Business New Maden outage

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- - VM Business : New Maden outage (https://www.cableforum.uk/board/showthread.php?t=33708544)

Re: New Maden outage

Quote:

Originally Posted by pip08456 (Post 36021012)

I remember something similar happening to Openreach in the Ealing area IIRC. A third party contractor for Railtrack had ripped through more than one duct causing a wide outage. That took about 5 days to resolve not helped by ducts travelling under the railway lines.

BT and Openreach were slagged off for the time it took. Sometimes customers just don't realise know much work and time some repairs take especially whencaused by a third party.

I think this happens in a lot of industries. Most people not involved in an industry seldom know just how much effort goes into things. I work in software development and I've grown to hate the term "lazy developers".

Re: New Maden outage

Quote:

Originally Posted by ccarmock (Post 36021026)

Business circuits int his instance will mean dedicated fibre business services. Business broadband is over the very same network as residential

Indeed. I knew you were a business customer, but didn't know what service you had.

Anyway, the ticket is marked as fully restored now, so if you still have problems, report them as a new fault.