Cable Forum - 100M Keep getting a phone call saying they will cut internet

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- - 100M : Keep getting a phone call saying they will cut internet (https://www.cableforum.uk/board/showthread.php?t=33708151)

Ken W

12-09-2019 15:17

Re: Keep getting a phone call saying they will cut internet

Quote:

Originally Posted by tweetiepooh (Post 36009839)

I feel like answering and asking them for their ID so I can check them out. But really I can't be bothered.

It is a recorded call.

ccarmock

12-09-2019 22:24

Re: Keep getting a phone call saying they will cut internet

Quote:

Originally Posted by tweetiepooh (Post 36009847)

The spoof the originating number too, the latest ones look like a mobile (not likely to be ISP but could be a friend we don't the number stored for) or 034 so could be a call from supplier of some sort.

The real number is known so excepting known exceptions it would be nice if telcos could look to tagging or dropping calls where the claimed number doesn't match. I know there are legitimate reasons sometimes maybe but they should be exceptions.

Telcos are required to validate that the CLI displayed is a valid dialable number. The fact they are required to do so, doesn't mean they are of course!

tweetiepooh

13-09-2019 10:03

Re: Keep getting a phone call saying they will cut internet

Quote:

Originally Posted by ccarmock (Post 36009900)

Telcos are required to validate that the CLI displayed is a valid dialable number. The fact they are required to do so, doesn't mean they are of course!

The number is likely dialable but is it the same number as the originating node? Bit like spoofing email addresses or other playing with the (more visible part) mail header.

ccarmock

13-09-2019 18:21

Re: Keep getting a phone call saying they will cut internet

Rarely if ever is the number displayed dialable. In many cases it's a completely invalid range - for instance some I have had show as 020 2xxx xxxx London numbers starting with 2 are not in use. Therefore there are basic checks the telcos should be (and are required) to do but are not doing so.

martkt10

13-09-2019 22:01

Re: Keep getting a phone call saying they will cut internet

Quote:

Originally Posted by ccarmock (Post 36009951)

Is there anyway of blocking the call, had the same numbers again today

japitts

14-09-2019 13:43

Re: Keep getting a phone call saying they will cut internet

Quote:

Originally Posted by ccarmock (Post 36009900)

Telcos are required to validate that the CLI displayed is a valid dialable number. The fact they are required to do so, doesn't mean they are of course!

I'd like to think the (reputable) larger telcos would be better at this than the smaller operators, but you're absolutely right about how well (or not) the rules are enforced!

cheekyangus

14-09-2019 14:14

Re: Keep getting a phone call saying they will cut internet

Quote:

Originally Posted by ccarmock (Post 36009951)

Rarely if ever is the number displayed dialable. In many cases it's a completely invalid range - for instance some I have had show as 020 2xxx xxxx London numbers starting with 2 are not in use. Therefore there are basic checks the telcos should be (and are required) to do but are not doing so.

I didn't know they weren't used. Thanks.

1701-e

16-09-2019 13:42

Re: Keep getting a phone call saying they will cut internet

Quote:

Originally Posted by martkt10 (Post 36009968)

Is there anyway of blocking the call, had the same numbers again today

Depends on your handset- you needs one that displays the numbers and has the option to block.

punkrock101

16-09-2019 21:31

Re: Keep getting a phone call saying they will cut internet

I've had this before and told the caller she was scammer and to get stuffed hasn't called back since.

Hugh	16-09-2019 22:13

Re: Keep getting a phone call saying they will cut internet

Quote:

Originally Posted by punkrock101 (Post 36010391)

I've had this before and told the caller she was scammer and to get stuffed hasn't called back since.

Tell them you work for the fraud prevention department (of whichever Telco/ISP the day they’re from), and can you have a chat with their supervisor, and they’ll gang up tout-suite, and you won’t get called back from them again... ;)

GazCBG

01-10-2019 11:24

Re: Keep getting a phone call saying they will cut internet

Just got one of these as well.
My mum answered the phone and the record message was saying they going to cut off internet in 45 minutes and to press a button.
She hung up, then I redial the number and got a dead tone.

Number was: 01253013361

Hugh	01-10-2019 11:28

Re: Keep getting a phone call saying they will cut internet

Spoofed number

StevenNT

01-10-2019 14:21

Re: Keep getting a phone call saying they will cut internet

My parents has one too, and called me to confirm if it was even real. All I could say was it's complete nonsense and just hang up without saying anything.

I guess this is a new scam that's doing the rounds?

Martin_D

01-10-2019 15:30

Re: Keep getting a phone call saying they will cut internet

We have had 3 call in the last couple of days saying our line would be disconnected because we are downloading illegal content.

Stuart

01-10-2019 16:05

Re: Keep getting a phone call saying they will cut internet

Can't find details, but I am sure I read that the US phone networks are working on some some sort of certification system so you can be sure that the call is actually coming from the phone number it says it's coming from. Can't find the link though.

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