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-   -   Thinking of leaving VM (https://www.cableforum.uk/board/showthread.php?t=33707941)

jfman 06-08-2019 06:00

Re: Thing of leaveing
 
Quote:

Originally Posted by daveeb (Post 36005039)
Maybe Ken isn't a hard bargainer.

You haven't said what you do when they hike the prices.

The first nine words of my previous post.

I’m just trying to help the forum play the game - I specifically said I wasn’t meaning any offence to the OP in a previous post. I only referred to the general mix.

I don’t find low paid call centre workers reading scripts particularly intimidating - it’s your legal right to leave and they know it.

Ken W 06-08-2019 07:38

Re: Thing of leaveing
 
Quote:

Originally Posted by daveeb (Post 36005039)
Maybe Ken isn't a hard bargainer.



You haven't said what you do when they hike the prices.



Yes I have received an increase email.


One of the problems that I have is a hearing impairment which I advice the agent but the take no notice and ramble on and I cannot fully understand their accent.


I am actively looking for another internet supplier.


All I need is a land line and broadband.

SnoopZ 06-08-2019 10:53

Re: Thing of leaveing
 
Quote:

Originally Posted by Ken W (Post 36005053)
Yes I have received an increase email.


One of the problems that I have is a hearing impairment which I advice the agent but the take no notice and ramble on and I cannot fully understand their accent.


I am actively looking for another internet supplier.


All I need is a land line and broadband.

I am not sure on this but doesn't it cost over £100 to get a landline installed? someone here maybe able to advise on this, also make sure you check what broadband speed you would be expected to get or you may end up regretting it especially if you live in a rural village.

daveeb 06-08-2019 13:18

Re: Thing of leaveing
 
Quote:

Originally Posted by jfman (Post 36005048)
The first nine words of my previous post.

I’m just trying to help the forum play the game - I specifically said I wasn’t meaning any offence to the OP in a previous post. I only referred to the general mix.

I don’t find low paid call centre workers reading scripts particularly intimidating - it’s your legal right to leave and they know it.


Apologies, I didn't read your post properly. ;)

Ken W 09-08-2019 11:21

Re: Thing of leaveing
 
Quote:

Originally Posted by SnoopZ (Post 36005067)
I am not sure on this but doesn't it cost over £100 to get a landline installed? someone here maybe able to advise on this, also make sure you check what broadband speed you would be expected to get or you may end up regretting it especially if you live in a rural village.


One of the problems is the time it takes for my selected provider to install and new service, at am looking at Talk Talk who can offer 38 meg which is sufficient for me.

pip08456 09-08-2019 11:37

Re: Thing of leaveing
 
Quote:

Originally Posted by Ken W (Post 36005413)
One of the problems is the time it takes for my selected provider to install and new service, at am looking at Talk Talk who can offer 38 meg which is sufficient for me.

Unless it takes them longer than 30 days (which I doubt) it shouldn't be a problem.

SnoopZ 09-08-2019 12:49

Re: Thing of leaveing
 
Quote:

Originally Posted by Ken W (Post 36005413)
One of the problems is the time it takes for my selected provider to install and new service, at am looking at Talk Talk who can offer 38 meg which is sufficient for me.

Also how much are they charging for a landline install, if it is £100+ it may not be worth leaving, you may also lose your phone number?

pip08456 09-08-2019 13:22

Re: Thing of leaveing
 
Quote:

Originally Posted by SnoopZ (Post 36005426)
Also how much are they charging for a landline install, if it is £100+ it may not be worth leaving, you may also lose your phone number?

Most are offering free connection. Why would he lose his phone number?

SnoopZ 09-08-2019 13:24

Re: Thing of leaveing
 
Quote:

Originally Posted by pip08456 (Post 36005438)
Most are offering free connection. Why would he lose his phone number?

I thought sometimes you couldn't move your phone number over, not sure why though, but this was donkeys years ago i was hearing this.

Ken if you do move, please remember to sort your VM email out before you do this or it maybe a disaster, it maybe a good time now to setup an alternative like Gmail or Outlook and start moving things over.

Ken W 09-08-2019 16:35

Re: Thing of leaveing
 
Quote:

Originally Posted by SnoopZ (Post 36005440)
I thought sometimes you couldn't move your phone number over, not sure why though, but this was donkeys years ago i was hearing this.

Ken if you do move, please remember to sort your VM email out before you do this or it maybe a disaster, it maybe a good time now to setup an alternative like Gmail or Outlook and start moving things over.


I am setting up some new email accounts, not sure where to go with Yahoo or Gmail or Outlook, any suggestions?


I had one person said that my VM is supplied by Open Reach, I do not know what planet he is on!

SnoopZ 09-08-2019 16:42

Re: Thing of leaveing
 
Quote:

Originally Posted by Ken W (Post 36005481)
I am setting up some new email accounts, not sure where to go with Yahoo or Gmail or Outlook, any suggestions?


I had one person said that my VM is supplied by Open Reach, I do not know what planet he is on!

NOT Yahoo.

Use either Gmail or Outlook and you won't go wrong in my opinion.

Ken W 09-08-2019 17:07

Re: Thing of leaveing
 
Quote:

Originally Posted by SnoopZ (Post 36005485)
NOT Yahoo.

Use either Gmail or Outlook and you won't go wrong in my opinion.



I have tried Gmail but gave up as is a pain the back side to setup, the same with Outlook, I have Office 2016 which has Outlook

SnoopZ 09-08-2019 17:23

Re: Thing of leaveing
 
Quote:

Originally Posted by Ken W (Post 36005488)
I have tried Gmail but gave up as is a pain the back side to setup, the same with Outlook, I have Office 2016 which has Outlook

There is NO setting up for gmail or Outlook the only thing you need is the email and the password, you need to move away from POP3 ideally or you will give yourself hassle.

https://support.office.com/en-gb/art...6-c84ef146101b

SnoopZ 10-08-2019 15:34

Re: Thinking of leaving VM
 
Have you sorted out your new email addresses yet, it only takes 5mins? :)

Itshim 10-08-2019 15:52

Re: Thinking of leaving VM
 
You should at least look at gmx.co.uk or gmx.com


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