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-   -   General : Virgin confirm 500/35 tier (https://www.cableforum.uk/board/showthread.php?t=33707447)

olisun 01-03-2019 14:54
Re: Virgin confirm 500/35 tier
 
Quote:
Originally Posted by Mr K (Post 35984866)
So what can you do with 500, that you can't with 350? Genuinely curious.[COLOR="Silver"]
Faster upload considering 35mb upload is not available on the lower tiers.

Mr K 01-03-2019 14:57
Re: Virgin confirm 500/35 tier
 
Quote:
Originally Posted by olisun (Post 35984868)
Faster upload considering 35mb upload is not available on the lower tiers.
I suppose, but I work from home a bit and the 12mb upload on 200mb seems just as good as in the office. And I do shift a bit large datasets about. You can't go faster than the office speed !

olisun 01-03-2019 15:19
Re: Virgin confirm 500/35 tier
 
Quote:
Originally Posted by Mr K (Post 35984869)
I suppose, but I work from home a bit and the 12mb upload on 200mb seems just as good as in the office. And I do shift a bit large datasets about. You can't go faster than the office speed !
It doesn't mean it's not applicable for others.

Paul 01-03-2019 17:28
Re: Virgin confirm 500/35 tier
 
Quote:
Originally Posted by Mr K (Post 35984866)
So what can you do with 500, that you can't with 350? Genuinely curious.
Download a little faster.

However, its the 35 upload I want it for, id just as happily take 350/35, the 500 DL is just a bonus. :D

Hugh 01-03-2019 19:50
Re: Virgin confirm 500/35 tier
 
Quote:
Originally Posted by Mr K (Post 35984869)
I suppose, but I work from home a bit and the 12mb upload on 200mb seems just as good as in the office. And I do shift a bit large datasets about. You can't go faster than the office speed !
If you only have 12Mb upload in the office, you have a crappy network...

Taf 01-03-2019 20:57
Re: Virgin confirm 500/35 tier
 
Plus there is the new ruling that ISP's must provide accurate speed forecasts at point of sale, and in some areas I understand they are dire, so VM might push everyone up a notch to make the actual speeds more attractive?

Mr K 01-03-2019 21:07
Re: Virgin confirm 500/35 tier
 
Quote:
Originally Posted by Hugh (Post 35984911)
If you only have 12Mb upload in the office, you have a crappy network...
You're right there ! Pay peanuts get IT monkeys...

Hugh 01-03-2019 21:50
Re: Virgin confirm 500/35 tier
 
Quote:
Originally Posted by Mr K (Post 35984920)
You're right there ! Pay peanuts get IT monkeys...
Not my zoo, not my monkeys...

Mr K 01-03-2019 22:00
Re: Virgin confirm 500/35 tier
 
Actually thinking about it,we pay a lot to get IT monkeys... Seems to go with the territory.

Hugh 01-03-2019 22:18
Re: Virgin confirm 500/35 tier
 
Quote:
Originally Posted by Mr K (Post 35984927)
Actually thinking about it,we pay a lot to get IT monkeys... Seems to go with the territory.
Worked for me... ;)

The hardest part was working out which side of the keyboard the problem was on - usually PEBKAC... :D

pip08456 01-03-2019 23:32
Re: Virgin confirm 500/35 tier
 
Quote:
Originally Posted by Taf (Post 35984919)
Plus there is the new ruling that ISP's must provide accurate speed forecasts at point of sale, and in some areas I understand they are dire, so VM might push everyone up a notch to make the actual speeds more attractive?
No, there is a voluntary code of practice agreed with OFCOM by some ISP's that if the speed promised cannot be supplied within a month then you can leave without penalty.

In truth its even more complicated than that if you go into it.

https://www.ispreview.co.uk/index.ph...rts-today.html

BenMcr 02-03-2019 01:02
Re: Virgin confirm 500/35 tier
 
Quote:
Originally Posted by pip08456 (Post 35984946)
No, there is a voluntary code of practice agreed with OFCOM by some ISP's that if the speed promised cannot be supplied within a month then you can leave without penalty.

In truth its even more complicated than that if you go into it.

https://www.ispreview.co.uk/index.ph...rts-today.html
And here's Virgin's page on it
https://www.virginmedia.com/shop/broadband/speeds.html

pip08456 02-03-2019 01:21
Re: Virgin confirm 500/35 tier
 
Quote:
Originally Posted by BenMcr (Post 35984956)
And existing customers who don't change?

Quote:
The actual speed of your service may vary, but for new customers and existing customers who change their broadband services on or after 28th February 2019, we now provide a minimum download speed guarantee.
Its a farce and totally meaningless just as "upto" then "average" speeds etc. It just makes OFCOM look as if it is doing something.

BenMcr 02-03-2019 01:28
Re: Virgin confirm 500/35 tier
 
Quote:
Originally Posted by pip08456 (Post 35984958)
And existing customers who don't change?
https://www.ofcom.org.uk/phones-tele...es-of-practice

Quote:
The codes will apply to broadband purchases from 1 March 2019 (services bought before this date will still be subject to the existing codes detailed below)

pip08456 02-03-2019 01:50
Re: Virgin confirm 500/35 tier
 
Quote:
Originally Posted by BenMcr (Post 35984959)
Ben, I have no problem with VM or any other provider. What I do have a problem with is the farce the OFCOM is.

It has no teeth and just bows to the ISP's and complictes everything for the ISP customers or at least appears to do so.

This so called OFCOM change is nothing more than a farce.

Let's face it it's not that many years ago VM were renowned for congestion and it taking months to resolve (if noy years), you'd have been screwed then with this agreement.

Care to point a finger?


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