Re: Transfer my contacts from a J5 2017 to a file
 

So you should be sorted by now then, hope it all worked out?

Re: Transfer my contacts from a J5 2017 to a file
 

In that case, the Smart Switch software is your only option https://www.samsung.com/uk/getting-s.../smart-switch/

Any other app we could suggest would come from the Play Store, which requires a Google account - which in itself would solve the issue.

Re: Transfer my contacts from a J5 2017 to a file
 

Get yourself a Google Account Ken, otherwise you'll never discover the delights of 'Angry Birds' ;)

Re: Transfer my contacts from a J5 2017 to a file
 

I do not want Angry Birds or the like.

Re: Transfer my contacts from a J5 2017 to a file
 

Have a bit of sense of humour Ken. ;)

Have you sorted out your issue yet as we have all provided easy fixes but you have given no feed back?

My take on this is you bought a Google smart phone so set it up properly.

Re: Transfer my contacts from a J5 2017 to a file
 

No I don't actually, but you can get useful stuff like news, weather, traffic news - mine basically doubles as a Sat Nav in the car with live traffic updates. There are many useful apps out there (and Angry Birds ;) ).

Re: Transfer my contacts from a J5 2017 to a file
 

Yes using Google maps as a satnav with free live traffic updates is great if you have data on your phone.