Re: Can't access my eMail
 

Indeed ! i'm migrating away gradually.

Re: Can't access my eMail
 

ALL is WELL that Ends Well. ALL Been OK for weeks now..

Re: Can't access my eMail
 

Now do the sensible thing and move your email away from your ISP, atleast the important stuff.

Re: Can't access my eMail
 

Anybody having problems accessing Virgins email this morning?.

Re: Can't access my eMail
 

Accessed mine ok with Office 2019, not tried their website though.

Edit

Sites down for now, that is the message i get when clicking Email on the Site even though it says email is fine!

Re: Can't access my eMail
 

l have not been able to get on it since 5 this morning.

Re: Can't access my eMail
 

See my edit. :)

Re: Can't access my eMail
 

l just phoned customer services and after l told her clearly what the problem was her security questions staggered me as first of all she wanted my bank sort code :mad::mad: and then after l politely refused as l told her this is not a question she should be asking and then she asked me how much our bill is each month :mad::mad: which is another question they should be asking as all they ask for is a security passward.

And to it that she clearly had no idea what she was talking about as well and this is the worse customer service call in my time as a customer.

Clueless and not knowing what she was doing is being nice to her.

Re: Can't access my eMail
 

Why don't you install an email client instead of relying on webmail?

Thunderbird is a good one that comes to mind.

---------- Post added at 14:49 ---------- Previous post was at 14:47 ----------

I've just logged in via the email link, i selected my email ends in virginmedia so try that.

If your email address ends in @virginmedia.com click here

Re: Can't access my eMail
 

l have just installed Thunderbird so l will see what that is like SnoopZ so thanks for that.

Re: Can't access my eMail
 

Did you see my edit, webmail is working if you follow my link. :)

Re: Can't access my eMail
 

I've used Thunderbird as mail client for years. Thoroughly recommend. Never use the webmail interface.

Re: Can't access my eMail
 

My email ends in blueyonder.co.uk.

Its alright dopey me has just used what you told me and now it works.:dozey:

---------- Post added at 15:17 ---------- Previous post was at 15:14 ----------

Yes it seems alright so far heero.

Re: Can't access my eMail
 

I recommend moving away from an ISP email for most of your stuff, move to something like gmail or outlook because if it goes tits up or you move isp you can quickly get stuffed.

Re: Can't access my eMail
 

Big advantage of using an email client is that mail, both received and sent is stored locally on your PC. You'll never loose it if the ISP goes belly up, you have no internet, or you change plus you can easily copy/update mailboxes from machine to machine or backup.